Connect with us

TCI News

TCI: Minister responds to lingering frustrations at Labour and Immigration, says processes for efficiency coming with Summer

Published

on

#Providenciales, Turks and Caicos Islands, Tuesday May 8, 2018 – An illegal immigration clamp down is netting successes for the Turks and Caicos Ministry of Border Control and Employment, but residents who need documents to safeguard legal status say the same office is a quagmire of confusion when it comes to prompt service.

Magnetic Media put serious questions to the Minister, who is also the country’s Deputy Premier – Hon Sean Astwood – about the decades old reputation of the immigration and labour processes which seem more of a hinder, than a help.

“We do recognize the challenges in the system.  It is an inherited problem that this government obviously came into with a system that has been broken for a very long time.  The process of work permits and other documents obviously takes time in its own nature, we are looking at ways of fine tuning and making the system more efficient and part of that, as I mentioned from last year, is the border control management system, which has a work permit module where persons should be able to apply for work permits online.”

This new system within Border Control and Employment is expected to come on stream by Summer 2018; the project was touted as being able to ‘significantly increase efficiency’ when it comes to the turn around time on work permits according to the Deputy Premier and Minister responsible.

“During every phase of the process they will be able to track their application and also inquire of the ministry or department about what is going on with their documents.”

This will include, explained DP Astwood, notifications if there are missing items for the process of work permits to be completed.

The Minister was also reporting on the motives for Operation Guardian and other border control, immigration and labour initiatives which are supporting the special-ops involving Cayman and Interpol police assistance.

One key goal of the Ministry, he said, is to ensure there is dignity for the migrant, who is often being exploited by human and sex traffickers.  We asked DP Astwood about the dignity of legal residents and citizens who are subjected to grueling wait periods with just about every application at the Ministry’s One Stop Shop.

“… was the first of a series of meetings that myself and my PS are having with the Department Heads to make sure that we are doing everything within our power to look and assess our systems, our processes to see if there are ways we can make them more efficient.”  The Minister added that the Labour Commissioner and his Deputy were in attendance; some of the ideas raised would be immediately instituted and could eliminate the need for Immigration Board approvals on specific professions.

Credit card size work permits are now available, a new regime which is already experiencing annoying hiccups according to those reaching out to Magnetic Media.  Deputy Premier Astwood explained the issues facing the new-styled document.

“We are not running out of stock,” the Minister further explained, “That card was intended to be a part of the same Border Management Control System and was intended to be used when that system was introduced.  I made the decision that because of the nature and the benefits the card itself had even outside of the system that  it was proper and necessary for us to move ahead with implementing the card.  What that meant was we had to use a makeshift system in order to be able to implement and start distributing those cards. We have been having some issues with that system but we are constantly working on it to make sure we are getting cards out as quickly as possible.”

Stocks are not low but the software is creating a back-up in distribution.

Still, barring this break down, one can wait nearly 3-years for a simple birth certificate.  Citizens rarely get documents returned within the time frame given by the One Stop Shop.  And after years and years of issues and problems, the reasons given for delays – which are often expensive, frustrating setbacks – are nothing more than unacceptable excuses to the public.

Recent meetings with officials of the country have revealed a resounding, echoing agreement for a digitised set of systems to enhance public service, customer service, government networking and to build a more modern Turks and Caicos.  However from the Governor to Premier, Deputy Premier to Police Commissioner, there is no clear plan revealed on how a digital Turks and Caicos will ever come about.

During that press meeting, the Border Control Minister, Sean Astwood expressed optimism and is like administrations before him asking for the public for patience as the Ministry tries to deliver upon expedient, efficient service.

“Trust me, I appreciate what you are saying.  We are ensuring that the frontline staff communicate properly and correctly to our customers that they are provided with the correct information.  We are also working feverishly, and over the next three months, you should anticipate that we will be publishing timelines for our processes. I can promise you and public that we are working hard at this.”

 

Continue Reading

Health

Ministry of Health and Human Services Launched Electronic Patient Care Report (Ambpro)

Published

on

The Ministry of Health and Human Services proudly announces the successful launch of the Electronic Patient Care Report (ePCR), marking a historic milestone in emergency healthcare services. The official unveiling ceremony took place on March 12, 2024 at the Atrium conference room.

In attendance were distinguished dignitaries, including  Deputy Premier and Minister of Physical Planning and Infrastructure Development, Honourable Jamell Robinson; Minister of Health and Human Services, Honourable Shaun D. Malcolm; Minister of Tourism, Environment, Maritime, Culture, Heritage and Religious Affairs, Honourable Josephine Connolly; Minister of Education, Youth, Sports and Library Services, Honourable Rachel Taylor; the Minister of Immigration and Border Services, Honourable Arlington Musgrove; and the Permanent Secretary of Health, Mrs Desiree Lewis, who recognized the significance of the ePCR system in promoting public health and safety. Their presence underscored the government’s unwavering commitment to investing in healthcare infrastructure and technological advancements to better serve the needs of the population. Thus reaffirming their support for initiatives aimed at improving emergency healthcare services and strengthening the National Emergency Medical Service’s capabilities.

During the launch event, the Minister of Health and Human Services highlighted the transformative impact of the ePCR system on patient care and emergency response efforts. Emphasizing the importance of innovation in healthcare, the Minister expressed gratitude to the dedicated team of professionals who contributed to the development and implementation of the ground breaking technology. The Deputy Premier praised the collaborative efforts of all stakeholders involved in the development and implementation of the ePCR system, affirming its potential to revolutionize emergency medical services especially the pre-hospital management of citizens and visitors across the country.

The Director of Emergency Medical Services, Mr. Andy Brijmohansingh, spoke passionately about the importance of embracing technology to advance patient care. “The introduction of the Electronic Patient Care Report marks a new chapter in our commitment to providing high-quality emergency medical services,” said Mr Brijmohansingh. “This innovative system empowers our teams with the tools they need to deliver swift and effective care, while ensuring that patient information is accurately captured and securely shared.”

The Electronic Patient Care Report (ePCR) represents a significant advancement in the National Ambulance Service’s mission to deliver efficient and high-quality emergency medical care to citizens across the nation. Developed with cutting-edge technology and meticulous attention to detail, the ePCR system streamlines the documentation process, enhances communication, and ensures the seamless transfer of patient information between emergency responders and healthcare facilities.

The launch of the Electronic Patient Care Report marks a new chapter in the evolution of emergency medical services, promising enhanced efficiency, accuracy, and patient outcomes. With its implementation, the National Emergency Medical Services reaffirms its dedication to providing timely and effective care to individuals in their time of need.

Continue Reading

Education

Ministry of Education launches 2024 Season of Scholarship Applications

Published

on

Providenciales, Turks and Caicos Islands, 6th March, 2024– The Ministry of Education, Youth, Sports and Social Services would like to announce the launch of the 2024 scholarship application season which opens on March 11th 2024. This initiative offers invaluable opportunities for Turks and Caicos Islanders to apply for scholarship opportunities within the Ministry’s priority areas.  For more information on our priority areas please visit our website at https://gov.tc/scholarshipsecretariat

Estimated awards within each award category as follows: –

  • Standard Financial Assistance ………………………………………………….(55) including:

o    Cadet Financial Assistance …………………………………………………(2)

o    The TCI Hope Award …………………………………………………………..(2)

o    Intl. Associate’s Degree / A-Level awards ……………………… (3)

o    TCICC Academic Excellence Award …………………………………..(7-preselected)

  • Athletic Financial Assistance ……………………………………………………..(3)
  • National Scholars Awards ………………………………………………………….(4 -preselected)
  • Special Needs Students Financial Assistance Award ……………(2)
  • BWIC – GCE Advanced Level …………………………………………………….(3)

Explanatory notes in the link provided above outlines the criteria for each award category.

Our new application method

Our new application method for financial assistance marks a departure from traditional email or paper submissions; all applications must now be submitted exclusively through tcig-nefa.grantplatform.com/. Utilizing the Good Grants platform, an internationalized grant-making platform, applicants can easily apply online by clicking the provided link.

Dates

  • Application deadline: 30th May, 2024 at [11:59 pm] [EST]
  • Please note the application deadline, this date is final and there will be no extensions provided for the initial submission. The system will automatically prevent application submission after the deadline.
  • There is an extension date for the below documents IF NECESSARY up to June 30th.
    • Acceptance Letter
    • Transcript
  • Successful applicants will be notified in early August 2024.

Support

If you have any questions about the application process, please contact the Scholarship Secretariat Unit by email to [scholarshipsecretariat@tciedu.tc]. DO NOT SEND APPLICATION SUBMISSION TO THIS ADDRESS.

  • You may edit your application after submitting, up until the deadline date.
  • Please make sure all your personal details are entered accurately, including contact details, so that we may contact you if your application is successful.
  • You are allowed to submit to more than one category, as long as the work submitted meets the criteria. However you can only be awarded 1 award.
  • You can use the ‘copy’ feature to create a copy of your application and change the category as required.

Continue Reading

Education

Department of Special Education Needs Services makes strides at CEC 2024 convention and Expo

Published

on

The Department of Special Education Needs Services (SENS) has marked a significant milestone in its journey towards enhancing services for exceptional learners through its participation in the Council for Exceptional Children (CEC) 2024 Convention and Expo, held in San Antonio, Texas March 12th to 16th 2024. This event, renowned for its dedication to advancing the field of special education, provided a platform for our team to immerse themselves in a wealth of knowledge and resources.

The convention, with a rich history of fostering collaboration and innovation, focused on sensitizing attendees to global initiatives in special education. Our team, consisting of four professionals from the Department of Special Education Needs Services; Mrs. Paulette Simmons – Special Education Teacher at SNAP Center, Jamiliyah Jordan – Speech and Language Pathologist, Christina Joseph – Behavioural Analyst, Lashaunda Skippings – Coordinator of Assessments and one representative from the Department of Education, Mrs. Faaida James – Special Education Officer benefited immensely from four days of information-packed workshops, networking opportunities, and exposure to cutting-edge assistive technologies and programs.

 CEC 2024 Convention and Expo has been a driving force in shaping the landscape of special education. Each year, it gathers professionals, researchers, and advocates to exchange ideas, share best practices, and explore innovative solutions to support individuals with exceptional needs.

 Lashaunda Skippings, Coordinator of Assessments, and a part of the team, shared her thoughts on the convention, stating, “ The CEC 2024 Convention exceeded my anticipations. It was incredibly enlightening and stimulated thoughtful reflection. I am grateful for the openness of presenters who shared their exemplary practices in Special Education, that address the needs of students with disabilities globally.”

Dr. Anya Malcolm, Director of Special Education Needs Services, expressed her excitement about the department’s progress, stating, “The thrill that fills the department and the parents as initiatives in Special Education Needs falls into place remarkably is tangible. We are dedicated to utilizing the knowledge and experiences gained from events like CEC 2024 to further enhance our services and support for exceptional learners.”

 Hon. Rachel Taylor, Minister of Education, Youth, Sports, and Social Services, expressed her commendation for the Department of Special Education Needs Services, stating, “I commend the Department of Special Education Needs Services for their unwavering dedication and proactive stance in participating in the CEC 2024 Convention and Expo. The Ministry acknowledges the pivotal role of such initiatives in elevating the standards of special education services and fostering the comprehensive development of exceptional learners nationwide.” 

 The Department of Special Education Needs Services remains committed to its mission of providing comprehensive and inclusive support to individuals with special needs. Through continuous learning, collaboration, and innovation, we strive to create a nurturing environment where every exceptional learner can thrive.

 For more information about the Department of Special Education Needs Services and its initiatives, please contact sens@gov.tc.

Continue Reading

FIND US ON FACEBOOK

TRENDING