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Provo Air Center #1 in the Caribbean, earns near perfect score in industry survey

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#Providenciales, Turks and Caicos Islands – April 102018 – The number one private airport in the Caribbean is once again, Provo Air Center in Providenciales, Turks and Caicos Islands, holding onto this leading spot for a third straight year and getting a near perfect score. 

In its recently released annual report, AIN or Aviation International News names the best of the best in FBOs worldwide, based on client surveys where the highest possible score is five.  Topping the list for the Caribbean was Provo Air Center, owned by Turks and Caicos Islander – Lyndon Gardiner.  

In releasing its survey results, an AIN press release explained: “Once again, all the individual high scores in each category were found among the top 10 percent of the FBOs reviewed…”

It went on to add that business is booming after years of being in a slump, “As business aviation continues its rebound from the depths of the global economic downturn a decade ago, optimism continues to grow among U.S. FBO operators, as flight activity and fleet utilization increases. According to industry data provider Aviation Research Group/U.S. (ARGUS), flight activity in 2017 eclipsed the three-million-hour mark for the first time since 2008, and year-over-year rose 5.5 percent over 2016.”

Magnetic Media, in speaking with Deborah Aharon, CEO of #ProvoAirCenter learned the 30 plus staff members are thrilled at holding onto the top spot, earning a 4.49 overall to lead in the region over two FBOs in Nassau Bahamas and one in St. Martin.

“’The entire staff and I are very excited to reach the top spot for a 3rd year in a row.  What makes this so satisfying is that the decision isn’t made by a committee – it’s customers taking the trouble to vote, and is a direct reflection of how they feel about us.  That’s an awesome feeling.”  

Provo Air Center, which opened in 2001 is comfortably handling the majority of private aircraft to the Turks and Caicos Islands and is the only drive thru private airport in the world.  Its new facility on Old Airport Road in Providenciales offers golf cart pick -up from private planes and drive thru processing with Customs and Immigration officials.

“Customs has a 360° desk and service area and it is lower on one side, so that our clients can be seated as their documents are being processed, said Ahrona who is the brainchild of the concept.  

Aharon, a standout herself, is still beaming from a personal and pioneering prize of her own.  In 2017 in St. Maarten, Deborah Aharon was presented the Pegasus Sapphire Award for Outstanding Women in Aviation; the first for a Caribbean-based female aviation professional and a significant stride for the Turks and Caicos Islands.

CEO Aharon explained when asked about who Provo Air Center is serving said, “Most of our business comes from North America, but in the last few years we have been seeing planes fly in from all around the world.  The plans are larger and flying greater distances.”

In releasing the survey results and 2018 report, AIN gave insight into the pulse of private aviation from Stephen Dennis, chairman of Aviation Resource Group International (ARGI), he said “The consensus opinion from our clients is that business is relatively good, with growth in the 2 to 3 percent range, and stable margins.  The outlook for the balance of the year is growth in the 3 percent range.”

Provo Air Center moved to its new FBO in 2015 and rated highest in customer service delivery in the 2017 survey.

 

Magnetic Media is a Telly Award winning multi-media company specializing in creating compelling and socially uplifting TV and Radio broadcast programming as a means for advertising and public relations exposure for its clients.

Caribbean News

Police De-Briefing with TCI Governor Daniel-Selvaratnam

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#TurksandCaicos#Anti-Crime, February 23rd, 2024 – De-briefing Acting Commissioner of Police Christopher Eyre held a meeting with Her Excellency the Governor Dileeni Daniel-Selvaratnam and Member of Parliament for Grand Turk North, the Hon. Otis Morris, today (February 21st ) at Police Headquarters, Airport Road, Providenciales.

The debriefing was to discuss concerns raised by residents during last evening’s Anti-Crime Town Hall meeting at the H.J Robinson High School, Grand Turk. Commissioner Eyre expressed his deep appreciation to Her Excellency and Hon Morris for their attendance, saying that work was already underway to address the community concerns.

Commissioner Eyre said: “I acknowledge the challenges raised and wish to assure you that the Executive of the RTCIPF remains steadfast in ensuring the TCI is safe. We listened to your concerns, and I assure you that rebuilding trust and strengthening community-policing relations are top priorities.“

The RTCIPF has taken a holistic approach in the fight against crime. Increased visibility, greater stakeholder collaborations and ongoing dialogue forums to appraise you will occur. We are accountable to you.”

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Caribbean News

Too much secrecy with Airport Tax increase says former Deputy Premier Sean Astwood

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Dana Malcolm
Staff Writer 

#TurksandCaicos#Tax, February 23rd, 2024 – “The TCIAA should not be allowed to announce and implement new or increased taxes or fees in this already difficult financial climate without more details,” says Sean Astwood, Former Deputy Premier regarding the increase in the  Airport Development Fee from $20 to $35 describing the increase as not proactive but premature.

Astwood said there were a number of questions that he believed every Turks and Caicos Islander should ask and have the right to know the answers to including ‘Why now?’

The Opposition PDM member pointed out that only one airport has international flights and it would soon undergo a change in structure, paired with the ‘unexplainable’ delay in the completion of the airport in South Caicos and the possibility of ongoing negotiations in relation to the one in North Caicos, he queried: ‘Why not wait to see what amount or step may be needed in facilitating services in these Airports before a hike in fees?’

“In this climate, taxpayers must have more information and the benefit of a complete picture from not just the TCIAA Chiefs but from the Premier himself. The people must know what the current earnings of the TCIAA is; how has the management of the Airports increased to warrant such a large increase; how much does it cost to operate all of these airports; what is the estimated increase in revenue and how will these monies be used,” the former DP said.

He also questioned the avalanche of resignations that had recently affected the TCIAA

“I have serious concerns with the Premier’s oversight of this matter knowing that the TCIAA is no doubt experiencing a major problem with the vast number of Turks and Caicos Islanders resigning from their positions including high level positions. This alone requires a more in-depth investigation.”

Astwood also demanded information about the ongoing canopy project at the Providenciales/Howard Hamilton International which should have been completed in less than six months but was running on two years.

“TCIAA has quickly developed a reputation for big spending recently and stalled projects. We need answers as taxpayers. Why now? How much do you intend to raise? How will it be used? The people deserve a response. In a “proactive” step, this information must be provided to the public before this increase is implemented,” he ended.

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Caribbean News

Justice system instructed to improve coordination 

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Dana Malcolm
Staff Writer 

#TurksandCaicos#Violence, February 23rd, 2024 – Violence exploded in the Turks and Caicos between January 26 and February 2nd, and with signs pointing to the involvement of recently released convicts the National Security Council is on a mission to reduce the risk of flare ups when offenders rejoin society.

The Police Force, Office of the Director of Public Prosecutions, and other criminal Justice partners have now been instructed to review how they coordinate with each other and complete their specific roles to support case progression. Assessments about public safety in respect to offenders during bail hearings are also to be given keen attention.

The NSC is also planning to engage with the Judiciary as part of this review to help with delivering verdicts in a timely manner,

Called after the January 26 killing in Grand Turk which allegedly involved a former inmate, the meeting gathered law enforcement and other partners so that the NSC could get a sense of how effectively they were working with each other to ‘secure criminal justice outcomes.’

“The NSC— sought briefings on the effectiveness of liaison between the RTCIPF, the office of the DPP and wider criminal justice agencies in respect of case progression, including the assessments made to public safety that inform representations at bail hearings,” a statement revealed.

The information detailing the January 30th NSC meeting was released on February 2nd.

With senior leadership from the Royal Turks and Caicos Islands Police Force (RTCIPF), the TCI Regiment, TCI Border Force, HMP and the Office of the Director of Public Prosecutions (DPP) in the room, the NSC looked into two incidents involving recently released inmates.

Two days after the meeting the NSC chairs had to be briefed again about another incident involving a former inmate where two men were left dead on February 1.

The Council headed jointly by Washington Misick, TCI Premier and Dileeni Daniel Selvaratnam, TCI Governor says the risk reduction strategies discussed in the meeting NSC will seek to address HMP exit arrangements and risks to public safety.

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