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TCI: Mr. Derek Been Appointed as New Director of Immigration

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#TurksandCaicos, December 18, 2017 – Providenciales – The Turks and Caicos Government is pleased to announce the appointment of Mr. Derek Been as the new Director of Immigration within the Ministry of Border Control and Employment Services.

Mr. Been who officially took up the post on Wednesday, November 15th, 2017, holds a Post Graduate Degree from the University of Leicester Business School and previously dedicated over 10 years to the Turks and Caicos Islands Civil Service where he served as the former Under Secretary in the Ministry of Tourism, Communication and Immigration from 1999 – 2004; as the Permanent Secretary in the Ministry of Home Affairs from 2006-2009 and as the Permanent Secretary in the Ministry of Works, Utilities and Housing from 2009-2010, before taking up the post of Deputy Director of the Turks and Caicos Islands Ports Authority from 2010-2016.

During his tenure in government Mr. Been had the opportunity to assist in a number of key projects including the construction of the North and Middle Caicos Causeway, Leeward Highway, the introduction of the Ports Authority, the Public Works Change Initiative, the Blue Ribbon Commission and several other key projects.

Mr. Been is a civic leader having dedicated many years of service to the Boys Scouts where he serves as the Leader of the Grand Turk Division and is a member of the Turks and Caicos National Museum.   He is also the founder and webmaster of Grand Turk Events which seeks to bring awareness to community events on the island of Grand Turk.

Deputy Governor and Head of the Public Service Her Excellency Anya Williams stated that she was pleased to welcome Mr. Been back to the civil service and in such a critical role at such a critical time;  “I am pleased to congratulate Mr. Been on his appointment and to welcome him back to the Turks and Caicos Islands Civil Service.   His appointment which is a critical one, comes at a very critical time as we seek to make a number of positive changes in the structures, systems and management in the Ministry of Border Control and more specifically in the Immigration Department.

Mr. Been possesses a wealth of knowledge and experience, having previously served as a former Under Secretary within this and numerous other ministries along with serving as a former Permanent Secretary within government.   He is fully aware of both the challenges and needs of the department and has already in his short time in the department set about an action plan for change.   I look forward to working with him and to supporting him in his role where I have every confidence that he will do exceptionally well.”

Deputy Premier, Honourable Sean Astwood added, “I would like to take this opportunity to welcome Mr. Been to the Ministry of Border Control and Employment. Mr. Been assumes the vital role of Director of Immigration at a pivotal moment in our country’s history, where now more than ever, there needs to be sound direction and developments in the policies and practices guiding both migration and immigration activities for the protection and security of our borders.

Mr. Been, as a former Civil Servant, Under Secretary and Permanent Secretary of numerous areas within Government, brings with him a wealth of knowledge and experience that will be fundamental to the department’s ability to address the many challenges that have inundated our communities and social systems over the years.   While we have embarked on numerous initiatives for the reshaping of migration and immigration in the TCI, there is a long road ahead of us but I am encouraged by the energy and diversity that Mr. Been has on how the department, and indeed the country, can achieve its goals.

Over the coming weeks Mr. Been will be working to institute new guidelines and policies for the improvement and revitalization of his department and together, with our support, I expect that he will have another long successful tenure with us.”

Commenting on the appointment himself Mr. Derek Been said: “I am most thankful to Almighty God for granting me the opportunity to serve in such a role and at such a time.   I am fully cognizant of the inherent challenges and threats that seem to dominate the immigration and labour sectors.   However, opportunities also exist and the way we manage migration and immigration is critical to the cultural, social and economic well-being of these Islands and for those who conduct business and reside here permanently.   The Immigration Department is essentially an enforcement body.   The staff that I lead are expected to operate within the provision of the laws of the country.   I expect the officers to be fair, firm and consistent in exercising their functions and we expect the Public and our clients to appreciate and adhere to the law.

As it relates specifically to the role as Director, I will support lawful entry to persons (business and pleasure) who will benefit these Islands, while preventing the abuse of the society and its economy.

I look forward to continuing the efforts to improve service delivery and processes that we manage, and to achieve efficiency and effectiveness.   Critical to meeting our objectives is increased staff training and cross training, forging strategic alliances and the use of technology to protect our borders.    I look forward to supporting the team at the Ministry of Border Control and Employment in achieving the broader objectives.”

 

 

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The Cassandra I remember: A fighting spirit, now elected to serve

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By Deandrea Hamilton

 

The Cassandra I remember never backed down from a fight.

She had an effervescent personality and was fiercely committed to her family—and that included her church and her friends. She deeply appreciated the people God had given her, drawing on their love and support to push through circumstances no child, no teenager, should have to face.

Today, voters in a country far from where she grew up have trusted her to champion more accessible communities and better responses to people facing mental health and developmental challenges.

It speaks volumes about what happens when we believe in our children. When we refuse to set limits on who they can become, regardless of how they started. When we recognize God’s hand on their lives and support their ability to contribute and make an impact, wherever He places them.

Cassandra Toussaint is now councilwoman-elect for Ward 1 in Avon, Indiana, after defeating Republican Doug Elmore in the November 3 election. She ran as a Democrat. (youarecurrent.com)

Of Haitian heritage, she grew up in Turks and Caicos, attending Oseta Jolly, briefly Maranatha, and then TCIPS.

Her connections remain strong: friends, family and Lady Turks Gift Shop, a boutique venture she created with her best friend, Novie, from an idea they shared as teenagers.

Her family includes her father, Eliezer Toussaint, and her brother, Stoycov Toussaint, who graduated from Indiana University. Stephane Ambroise is playing basketball in Canada. Her mother, Ertha Etienne, died when Cassandra and her siblings were children.

In Turks and Caicos, her cousins Brenda, Steven, Lendcy and Sarah Cenary are, she says, successful and passionate about helping young people and giving back to their community.  Their mother, her aunt Rose Philomene Cenary, has worked in the Islands’ hotel industry for years and holds a special place in Cassandra’s heart.

“My aunt is the glue of my family,” Cassandra said, describing her love for the family and how she has always done her best to support them all.

A registered behavior technician, Toussaint says her childhood experiences inspired her to advocate for children who feel misunderstood.

Her campaign priorities included improved roads, accessible parks and facilities, and police training to better recognize and respond to autism and intellectual disabilities.

With limited money and little preparation time, she took her campaign directly to residents, knocking on doors and connecting at community events.

“Every resident deserves to be met with understanding,” she wrote.

The young woman I remember is preparing to bring that conviction into public office.

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Porter Airlines Begins Nonstop Service to Turks and Caicos Islands with Toronto to PLS route  

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Providenciales, Turks and Caicos Islands (November 6th, 2026) – The Turks and Caicos Islands welcomes Porter Airlines as it begins its service to the destination with its inaugural Toronto (YYZ) to Providenciales (PLS) route on Friday, November 6th.  The airline will service the route five times weekly from the Toronto Pearson International Airport.

On December 17th, Porter will launch its Ottawa to PLS flight, a new route for the Turks and Caicos Islands. That route will be serviced twice weekly from Ottawa International Airport (YOW).

Minister of Tourism, Hon. Zhavargo Jolly said the expansion of air service from Canada reflects the growing strength of that market to the Turks and Caicos Islands.

“Canada is showing strong and growing interest in the Turks and Caicos Islands, and we are pleased to see that reflected in the expansion of air service from the market. Porter Airlines’ new nonstop flights from Toronto and Ottawa strengthen our connectivity with Canada and give travellers more convenient options for reaching our islands. Canadians have always shown a genuine appreciation for the culture, heritage, natural beauty and, of course, the people of the Turks and Caicos Islands. Perhaps it is that shared warmth and friendliness that keeps bringing them back, and our partnership with Porter will simply make it easier for Canadians to continue showing their love for our Beautiful by Nature islands. Toronto builds on an important existing market for us, while Ottawa opens an entirely new gateway to the Turks and Caicos Islands. This increased access will make it easier for more Canadians to discover and enjoy our destination, while supporting the continued growth of this important market.”

Hon. Arlington Musgrove, minister responsible for aviation, Turks and Caicos commended his team at the Turks and Caicos Islands Airports Authority (TCIAA) for developing this relationship with Porter.

“The launch of Porter Airlines’ new services from Toronto and Ottawa to the Turks and Caicos Islands is another important milestone in strengthening our connectivity with the Canadian market. Canada remains an important source market for our tourism industry, and these new routes will give Canadians more choice and easier access to the warmth, beauty, and hospitality of the Turks and Caicos Islands. I commend the Turks and Caicos Islands Airports Authority for leading this initiative and for its continued efforts to develop air service and build strong relationships with our airline partners. I also extend our sincere appreciation to Porter Airlines for its confidence in the Turks and Caicos Islands and for choosing our destination as part of its growing network of sun destinations. We warmly welcome Porter, its passengers and crew to our shores and look forward to a successful and lasting partnership,” he said.

To celebrate and promote the new flights, Experience Turks and Caicos hosted a reception in Ottawa for travel advisors and media. Organised by VoX International, our marketing agency in Canada, the event featured remarks by Market Intelligence Manager, Sharissa Lightbourne and Chairman of the TCIAA, Dwayne Gardiner. Nikeva Ariza, Director of Corporate Affairs, Communications and Public Engagement was also in attendance.

The new flights are operated by Porter’s 132-seat Embraer E195-E2. The aircraft features a two-by-two seating configuration, meaning no middle seats for any passenger. Porter’s elevated onboard experience includes complimentary beer and wine served in glassware, premium Canadian snacks, and free, fast WiFi for every passenger.

To book your flight, visit www.flyporter.com.

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Turks and Caicos Islands Records Highest Third-Quarter Stayover Arrivals  

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Providenciales, Turks and Caicos Islands (November 4th, 2026) – The Turks and Caicos Islands recorded its highest number of stayover arrivals for the third quarter of the year, with approximately 130,000 visitors welcomed between July and September, representing a three percent increase over the same period in 2025.

Preliminary figures from Experience Turks and Caicos show that the destination recorded 514,670 stayover arrivals for the first nine months of 2026, an increase of 25,048 visitors, or five percent, compared with the same period last year. Growth was recorded in every month from January through September, underscoring the destination’s continued appeal among travellers and the sustained demand for its tourism product.

 

Stay Over Arrivals by Quarter (2025/2026)

September closed the quarter on a positive note, with 20,204 stayover arrivals, seven percent more than the 18,795 recorded in September 2025. The year-to-date total of 514,670 is the highest number of stayover arrivals ever recorded for the January-to-September period.

Commenting on the record stayover arrivals, Minister of Tourism, Hon. Zhavargo Jolly said: “These record arrivals are an encouraging achievement for the Turks and Caicos Islands and a reflection of the continued confidence visitors have in our destination. However, I’ve always maintained that the true measure of tourism’s success cannot simply be the number of visitors arriving on our shores. It must also be measured by the opportunities we create for our people.”

“Our vision is to build a stronger, higher-value tourism industry where Turks and Caicos Islanders are not simply employees, but entrepreneurs, business owners and active participants in the economic opportunities tourism creates. This is why our recent Community Connect meetings across the sister islands were so important. We want to engage directly with our communities, understand their challenges and ensure that as our tourism industry grows, the opportunities for our people grow alongside it. Ultimately, tourism must do more than bring people to our shores. It must improve the lives of the people who call these islands home.”

Cruise arrivals reflect return to regular itineraries

Cruise passenger arrivals at the Grand Turk Cruise Port followed a different trend during the first nine months of 2026, with figures reflecting a return to more typical cruise itineraries following an unusually strong period in 2025.

Last year, cruise lines added Grand Turk to their itineraries, resulting in exceptionally high passenger volumes and cruise calls. With itineraries returning to more regular patterns this year, cruise passenger arrivals declined year over year throughout the first nine months.

The destination received 62,095 cruise passengers in September, a 22 percent decrease from the 79,341 recorded in September 2025. From January through September, total cruise passenger arrivals stood at 838,533, compared with 1,016,532 during the same period last year, representing an 18 percent decline.

Cruise Arrivals by Quarter (2025/2026)

While the cruise figures reflect a normalisation from last year’s elevated numbers, the continued growth in stayover arrivals provides a positive indicator of the destination’s performance in its overnight visitor market.

It is projected that the month-on-month increases in stayover arrivals will continue into the upcoming winter season, especially with the additional airlift expected from new and existing gateways in Canada and the US.

 

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