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TCI: Mr. Derek Been Appointed as New Director of Immigration

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#TurksandCaicos, December 18, 2017 – Providenciales – The Turks and Caicos Government is pleased to announce the appointment of Mr. Derek Been as the new Director of Immigration within the Ministry of Border Control and Employment Services.

Mr. Been who officially took up the post on Wednesday, November 15th, 2017, holds a Post Graduate Degree from the University of Leicester Business School and previously dedicated over 10 years to the Turks and Caicos Islands Civil Service where he served as the former Under Secretary in the Ministry of Tourism, Communication and Immigration from 1999 – 2004; as the Permanent Secretary in the Ministry of Home Affairs from 2006-2009 and as the Permanent Secretary in the Ministry of Works, Utilities and Housing from 2009-2010, before taking up the post of Deputy Director of the Turks and Caicos Islands Ports Authority from 2010-2016.

During his tenure in government Mr. Been had the opportunity to assist in a number of key projects including the construction of the North and Middle Caicos Causeway, Leeward Highway, the introduction of the Ports Authority, the Public Works Change Initiative, the Blue Ribbon Commission and several other key projects.

Mr. Been is a civic leader having dedicated many years of service to the Boys Scouts where he serves as the Leader of the Grand Turk Division and is a member of the Turks and Caicos National Museum.   He is also the founder and webmaster of Grand Turk Events which seeks to bring awareness to community events on the island of Grand Turk.

Deputy Governor and Head of the Public Service Her Excellency Anya Williams stated that she was pleased to welcome Mr. Been back to the civil service and in such a critical role at such a critical time;  “I am pleased to congratulate Mr. Been on his appointment and to welcome him back to the Turks and Caicos Islands Civil Service.   His appointment which is a critical one, comes at a very critical time as we seek to make a number of positive changes in the structures, systems and management in the Ministry of Border Control and more specifically in the Immigration Department.

Mr. Been possesses a wealth of knowledge and experience, having previously served as a former Under Secretary within this and numerous other ministries along with serving as a former Permanent Secretary within government.   He is fully aware of both the challenges and needs of the department and has already in his short time in the department set about an action plan for change.   I look forward to working with him and to supporting him in his role where I have every confidence that he will do exceptionally well.”

Deputy Premier, Honourable Sean Astwood added, “I would like to take this opportunity to welcome Mr. Been to the Ministry of Border Control and Employment. Mr. Been assumes the vital role of Director of Immigration at a pivotal moment in our country’s history, where now more than ever, there needs to be sound direction and developments in the policies and practices guiding both migration and immigration activities for the protection and security of our borders.

Mr. Been, as a former Civil Servant, Under Secretary and Permanent Secretary of numerous areas within Government, brings with him a wealth of knowledge and experience that will be fundamental to the department’s ability to address the many challenges that have inundated our communities and social systems over the years.   While we have embarked on numerous initiatives for the reshaping of migration and immigration in the TCI, there is a long road ahead of us but I am encouraged by the energy and diversity that Mr. Been has on how the department, and indeed the country, can achieve its goals.

Over the coming weeks Mr. Been will be working to institute new guidelines and policies for the improvement and revitalization of his department and together, with our support, I expect that he will have another long successful tenure with us.”

Commenting on the appointment himself Mr. Derek Been said: “I am most thankful to Almighty God for granting me the opportunity to serve in such a role and at such a time.   I am fully cognizant of the inherent challenges and threats that seem to dominate the immigration and labour sectors.   However, opportunities also exist and the way we manage migration and immigration is critical to the cultural, social and economic well-being of these Islands and for those who conduct business and reside here permanently.   The Immigration Department is essentially an enforcement body.   The staff that I lead are expected to operate within the provision of the laws of the country.   I expect the officers to be fair, firm and consistent in exercising their functions and we expect the Public and our clients to appreciate and adhere to the law.

As it relates specifically to the role as Director, I will support lawful entry to persons (business and pleasure) who will benefit these Islands, while preventing the abuse of the society and its economy.

I look forward to continuing the efforts to improve service delivery and processes that we manage, and to achieve efficiency and effectiveness.   Critical to meeting our objectives is increased staff training and cross training, forging strategic alliances and the use of technology to protect our borders.    I look forward to supporting the team at the Ministry of Border Control and Employment in achieving the broader objectives.”

 

 

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“Mad Max” Convicted of Murder

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MEDIA RELEASE

 

#TurksandCaicos, April 23, 2024 – Blue Hills resident KENDALL RONDRE DEAN has been convicted of murdering JOSHUA SWANN.

Mr. Dean, also called “Maddie”, “Mad Max”, and “Dre”, was found guilty by a nine-member jury yesterday (April 22nd) in the Grand Turk Supreme Court.

Following the verdict, Mr. Dean was remanded to Her Majesty’s Prison, pending sentencing on 10th June 2024.

Based on the evidence presented, Mr. SWANN of Five Cays was shot multiple times about the body on Sunday, August 8th, 2021, while at North West Point, Providenciales.

Mr. Swann was transported to the Cheshire Hall Medical Center, where he succumbed to his injuries.

Detectives of the Serious Crimes Unit received a report, and following intensive investigations and interviews, Mr. Dean was arrested and subsequently charged.

Shortly after the verdict, Deputy Commissioner of Police Rodney Adams said, “This conviction demonstrates the RTCIPF’s commitment to bringing to justice those who cause the most harm throughout our communities using illegal firearms.

“This is an example of the effective coordination of the various units across the Force in supporting the lead detective in bringing about this conviction. The RTCIPF is grateful for the information provided by witnesses who came forward.

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Airports Authority aims for 24-hour airport and announces Scholarship programme

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Dana Malcolm 

Staff Writer

 

 

#TurksandCaicos, April 19, 2024 – In an attempt to move to 24-hour-a-day operations Turks and Caicos Islands Airports Authority (TCIAA) is steadily recruiting Air Traffic Controllers to work at the Providenciales/Howard Hamilton International Airport, according to Godfrey Smith, TCIAA CEO, reporting to the Appropriations Committee.

Speaking on April 8th Smith said a cabinet paper would be sent soon requesting six more Air Traffic Controllers to make round the clock operation at the Provo International possible and to open the airport in Grand Turk till 12 a.m.

Currently, 17 posts are filled and seven are vacant.

Smith was candid with his responses to recent industrial action from ATCs which led to resignations and firings.

“What we have to do is find systems to mitigate such actions and that has to start with filling these jobs, putting people in that want to work and doing right by people – and we always try to do right by our staff. Persons may not think that we are but we always do – we ain’t pick no fight,” he said in the meetings held at the NJS Francis building ahead of the National Budget Communication.

Smith indicated that recruitment was an issue across the board, ‘we need to find ways to recruit a little bit better’ he told the committee. Also in need of a push was capital spending or projects according to the CEO, who said the agency had ‘not been very good’ at meeting that mark but insisted they had recognized the issue and could do better.

A very important key performance indicator drawn up by the TCIAA is increasing passenger satisfaction at the Howard Hamilton International Airport. For the TCIAA part of this means a 30 percent increase in seating by Q2 of this year.

When queried on if they could even handle this increase the CEO said,

“The fact of the matter is we already have the capacity there. What we need is to make the service a bit better.”

Staff shortages have become such a frustrating issue that the TCIAA is instituting a scholarship program created by Authority Chairman, Selvyn Hawkins

“What the board wants to do is basically allocate $25,000 annually for a scholarship and they’ve approved it already.”

This process would cover tuition and all other costs for one student.

The student would return as a summer intern and other breaks to work at the TCIAA and upon graduation, assume a role at the company.

“We identify a particular skill we need, we go after it and we build capacity that is in a nutshell the nexus of the program,” Smith said.

The Turks and Caicos Islands Airports Authority (TCIAA) is allocated $49 million this financial year; over $20 million goes to salaries.

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Flow TCI offers Gigabyte Speeds to Customers

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Company delivers fastest speeds nationwide and boosts service reliability

 

PROVIDENCIALES, TURKS AND CAICOS, APRIL 19th, 2024 – More connections, faster speeds and greater support for customers. This is the promise from communications and entertainment provider, Flow TCI, as it embarks on an initiative to provide households with enhanced connections, greater overall reliability and now, for the first time, speeds up to one gigabit person second.

FLOW TCI Country Manager, Joanne Missick shared: “Our customers are at the heart of everything we do. We listen to our customers and want to exceed their demands, so we are focused on delivering unmatched value with customer centric products and services that are future proof. Flow subscribers on our Fibre Extreme package can now access up to one gigabyte speeds and subscribers on our Fibre Plus and Fibre Max package, as of April 1st, are also now benefitting from up to 5x more speeds.”

This is third speed boost for Flow customers in the last two years. This comes under the umbrella of the the Company’s recently launched “Working for You” campaign, where technicians are going into the neighborhoods across the island to conduct repairs, decommission copper cables, and increase the brand’s visibility in local communities.

“To date several neighborhoods have been served by technicians and the company will continue to go across the islands to ensure each neighborhood receives personal attention. We recognize that over the past few months some customers have experienced issues with the quality and delivery of our services. This is not what we stand for. Flow remains committed to providing technology and innovation that enables growth and positively impacts lives”, says, newly appointed Head of Technical Operations, Simeon Thomas.

Thomas adds, “We have been closely monitoring and reviewing every aspect of our network and there is room for improvement across each of the islands. Where we find shortcomings, we are taking concrete actions and assigning our technicians to rapidly make all necessary adjustments and improvements for our customers”.

Flow has made significant investments in expanding and modernizing its infrastructure and delivering a more robust and reliable network paving the way for the country’s digital transformation.

For more information on speed increases visit https://www2.discoverflow.co/turks-and-caicos/price-adjustment-speed-increase on our website.

Thank you for your usual assistance in sharing our stories.

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