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Spirit Airlines encourages travelers to demand their money back

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MIRAMAR, Fla., July 15, 2015 (GLOBE NEWSWIRE) — For decades, the major airlines have been playing a psychological trick on their passengers. They charge people very high airfares, and then tell them they are giving away different items and services for “free.” In reality those airlines are forcing all of their customers to pay for those items upfront with bundled, all-inclusive fares. Spirit Airlines wants air travelers to know they’ve been bundled by other airlines and is giving travelers a way to fight back.

Every product or service on an airline has a built-in cost: Agents handling bags and printing boarding passes, the cost of beverages, food, and magazines and stocking these items on planes, and the extra costs in fuel for the added weight of carry-on bags and in-flight entertainment systems, just to name a few. Many consumers don’t realize that airlines pass those costs on to their customers and, even if the product or service isn’t used, the airline still financially benefits.

“Bundling is a practice that, at best, is less-than-transparent,” said Spirit’s President and CEO Ben Baldanza. “When airlines tell their customers the item or service is free, it just isn’t true. We feel air travelers should only have to pay for what they want or need – not be forced to pay for everything an airline may offer. We did the math on all those unused items and it adds up to billions of customer dollars.”

At Spirit, customers pay for their seat and a personal item to get them from point A to point B. Spirit calls this their Bare Fare®. If you want other options they are available, but Spirit puts you in charge by allowing you to pay only for what you want, not what you don’t. This is called Frill Control®. This unbundled approach allows Spirit customers to pay the lowest total price for air travel. According to the Department of Transportation, Spirit’s fares are 40 percent less than other airlines, on average. Even after adding optional items Spirit’s total price is still 30 – 35 percent lower, making Spirit the smart choice for air travel.

To understand the impact of airline bundling, Spirit conducted a nationwide study of air travelers regarding their most recent flight. The survey reveals that many passengers skip the complimentary services that they paid for in a bundled price. For example, one in four (25%) passengers didn’t bring a “complimentary” carry-on bag, but likely had to pony up as much as $35 within their ticket price for that amenity. In some cases, customers lost that money because the overhead bin space was full, and they were forced to have their bag checked. With 586 million travelers on major airlines in 2014, Spirit estimates customers spent more than $5 billion on carry-on bags that they didn’t use.

It may seem small, but the costs for those “free” snacks add up too. Twenty percent of passengers skipped the complimentary snacks, but may have been charged up to $3.50 for each one. That’s approximately $410 million of unused snacks that airlines benefited from by charging their customers in the price of their ticket.
To help air travelers understand this long-held less-than-transparent practice, Spirit has introduced a vigilante lawyer team called “The Unbundlers” dedicated to getting air travelers their money back. The fictitious, but hilariously-truthful duo encourages travelers who have been bundled to directly calculate how much money they lost as a result of not checking a bag, passing on ‘free’ soda, or not using various other products and services. They can demand their money back by posting a message on Twitter to the offending airline. You can see The Unbundlers in action at http://www.Unbundlers.com

“It’s a fun way to point out a serious issue,” said Baldanza. “At Spirit we pride ourselves on being very upfront and honest about what you get – and what you don’t – when you purchase tickets on our airline. All airlines should be as transparent with their customers and should let them know exactly what they’re paying for.”
Other results of the survey, conducted by Toluna Research for Spirit Airlines:
25% of air travelers did not bring a carry-on
20% skipped the snack (peanuts, chips, etc.)
21% said no to coffee, tea, or soda
40% didn’t read the in-flight magazine
41% didn’t check-in with an agent
52% didn’t use WiFi (however other surveys suggest WiFi usage is below 10%)
It’s time to take a stand against being bundled.

Magnetic Media is a Telly Award winning multi-media company specializing in creating compelling and socially uplifting TV and Radio broadcast programming as a means for advertising and public relations exposure for its clients.

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Bahamas News

Caribbean Wines & Spirits Displays Portfolio Evolution and Innovation with a Spectacular Showcase

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A look at guests enjoying the showcase’s offerings. Photo credit: Dominic Duncombe

Nassau, BAHAMAS — Caribbean Wines & Spirits (CWS), The Bahamas’ premier wines and spirits distributor hosted a spectacular showcase to celebrate the evolution of its portfolio while highlighting their innovative products.

The event was held at The Bahamas National Trust’s Retreat Garden as an opportunity to educate customers on how the company has grown its product listing since 2020.

Karla Wells-Lisgaris, Commercial Officer of Caribbean Bottling Company (CBC), local producers of Coca-Cola and Dasani products, and sister company to CWS shared her thoughts during the event.

“CWS was birthed with the goal of offering Bahamians premium wines and spirits. Over the years we have grown to be an alcohol beverage provider known for our quality products and excellent service.  As we grow each year striving to continuously satisfy our clients and consumers, we are proud at the expansion of our portfolio.”

The showcase was a testament to CWS’s steady growth and strategic planning.  The company that started with only one brand, House of Angostura and 14 Stock Keeping Units (SKU) has now grown to over 40 brands and 350 SKUs.

Waylon McHardy, General Manager for Caribbean Wines & Spirits shared what inspired the tradeshow that took place in “grand style”.

“We decided to celebrate our growth by showcasing our evolution along with the incredible products offered in our portfolio.  As a team we’re elated by the expansion of our portfolio, appreciative of our loyal customers and proud of our Team Members across the organization who continue to embrace a customer-centric mindset, which also calls for celebration.” McHardy expressed.

The event categorized its wines and spirits into two sections, the ‘Americas’ and ‘Europe’.  Each product had a brand ambassador at their respective stations offering consumers a better understanding of the product’s origins and taste.

While CWS is known for providing quality products, a few key brands wowed guests that night.  Fan-favorites were: ABK6 Cognac, Hard Truth Toasted Coconut Rum Cream, El Tequileno, Caposaldo Moscato and Fonseca Bin No. 27 Port.

Another highlight of the night was the introduction of two new products in CWS’ inventory; El Tequileno an award-winning tequila and ABK6 a single estate cognac.

McHardy revealed that tequila is the fastest-growing category in the beverage industry globally. Aiming to always compete and provide a variety of products, CWS secured El Tequileno, a multi–International Spirits Challenge (ISC) and Spirits Business Awards winner for tequila; which can now be purchased and enjoyed locally.

Cognac, a highly popular spirit within the country presented a gap in CWS’ portfolio, which was filled with the introduction of ABK6.  This “innovative” product, made with diligence and integrity in each step  makes for a delightful taste on the pallet.

Guests savored a variety of hand-crafted cocktails at the El Tequileno Tequila and Nemiroff Vodka stations which heightened their taste buds.

The night was a celebratory affair without a doubt, however McHardy shared the overall goal of the event.

“We want customers to leave feeling valued and appreciated with a deeper understanding of our organization’s mission, which is to serve as a business partner for our customers while seeking to meet the needs of our consumers.” McHardy disclosed.

As the year progresses, consumers can enjoy products at the company’s growing monthly Block Parties and samplings.  Also be on the lookout for a fun summer calendar that will include multiple islands in The Bahamas.

To keep up to date on exciting events and new products visit CWS’ website at www.cwsbahamas.com and follow-on social media at @caribbeanwinesandspirits.

 

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MS Queen Victoria Makes Historic Inaugural Voyage to Grand Bahama

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By DANIELLE ROLLON

Bahamas Information Services

GRAND BAHAMA, The Bahamas —The iconic Queen Victoria cruise ship made its inaugural voyage to Grand Bahama on Saturday, March 15, 2025 as part of its South American discovery adventure.

The Queen Victoria ship is one of the four Queens making up the Cunard fleet.

The vessel has 17 decks with amenities including the largest ballroom at sea, exquisite fine dining, five-star entertainment nightly in the Royal Court Theatre and more.

On this extended voyage, the ship is carrying over 1,850 guests and a crew of 950, and will complete a journey spanning just over 90-days before returning to the United Kingdom on March 28, 2025.

To mark the significance of the occasion, Minister for Grand Bahama, the Hon. Ginger Moxey, Deputy Chief Operating Officer at Freeport Harbor Charles Rolle, and officials of the Ministry of Tourism, Investments and Aviation (MOTIA) participated in a special plaque exchange ceremony during a brief welcome reception aboard the vessel.

Captain Martyn Sharples said the ship’s call to Grand Bahama is a result of last-minute changes to the voyage itinerary.

He also noted that Cunard engages in extended voyages each year and plans to further expand its presence in the region.  The Queen Victoria is scheduled to complete multiple extended voyages, including world cruises and additional Caribbean itineraries. This ensures that Grand Bahama remains a key destination in an exciting new era of luxury cruising.

“Grand Bahama is doing very well. We have two new cruise ports coming to the island, and I think this is indicative of what’s to come,” said Moxey.

“It’s a good thing for our island and we expect to have many more of these visits,” she added.

Mr. Rolle said it is always a pleasure to be able to accommodate vessels like the Queen Victoria at Freeport Harbor, especially given the significant impact cruise ships have on our community.

PHOTO CAPTION

MS QUEEN VICTORIA — The Ministry of Tourism, Investments and Aviation (MOTIA) welcomed the Queen Victoria cruise ship to Grand Bahama when it called at the Freeport Harbour on March 15, 2025 with over 1,850 guests and 950 crew members onboard.  The occasion was marked with a plaque exchange ceremony between Captain Martyn Sharples, Minister for Grand Bahama, the Hon. Ginger Moxey, Deputy Chief Operating Officer at Freeport Harbor, Charles Rolle, and officials of MOTIA to commemorate the cruise ship’s inaugural voyage to the island.

(BIS Photo/Andrew Miller)

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Any of act of aggression by Venezuela will be appropriately addressed — GS Jagdeo

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– Says Venezuela’s provocations being monitored at the highest levels
– Slams AFC’s latest attempt to undermine national solidarity

 

Vice President and General Secretary of the People’s Progressive Party (PPP), Bharrat Jagdeo, has assured the Guyanese populace that any act of physical aggression by Venezuela will be met with the appropriate response.

He was at the time responding to questions fielded by media representatives at his press conference on Thursday (March 20, 2025) at Freedom House Georgetown.

Dr Jagdeo told reporters that the matter is being looked at the highest levels of government, including receiving daily attention from Commander in Chief of the Armed Forces, President Irfaan Ali and its international allies. “Those matters relating to the Venezuelan aggression against our country and their threat to our territorial integrity and sovereignty are receiving the attention of the entire government the highest level, at the presidential level, on a daily basis….and we’re working with a number of partners around the world to ensure that any Venezuelan aggression that manifests itself in a physical form would be dealt with appropriately,” he said.

Most recently, the foreign ministers of the Group of Seven (G7) nations issued a joint statement on March 14, 2025 in support of Guyana – reiterating their call for the restoration of democracy in Venezuela and condemning actions by President Nicolás Maduro’s government that they say undermine democratic principles and regional stability. The foreign Ministers of Canada, France, Germany, Italy, Japan, the United Kingdom, the United States, and the High Representative of the European Union underscored concerns over Venezuela’s internal political situation and they strongly condemned recent actions by Venezuelan naval vessels, which they described as threats to Guyana’s commercial operations. The ministers underscored their commitment to upholding the sovereignty and territorial integrity of all nations, reaffirming these principles as essential to maintaining international order and regional peace. “We reaffirmed respect for the sovereignty and territorial integrity of all nations as an enduring value,” the officials said.

DIVISIVE STATEMENTS
Meanwhile, the recent Alliance for Change (AFC) statement, in which they said that the People’s Progressive Party/Civic (PPP/C) government “has proven time and time again that it has no stomach for a fight with Venezuela and instead chooses gimmickry and falsehoods to hide the reality from the Guyanese people,” has drawn sharp criticism from Dr Jagdeo.

He pointed out that such assertions can be viewed as divisive, potentially undermining the unified stance that Guyana has traditionally upheld in the ongoing border controversy.

Dr Jagdeo reminded that Guyana has historically maintained a bipartisan and unified front on this matter, considering it is a sacred issue of national sovereignty.

To this end, he commended Opposition Leader, Aubrey Norton’s move to respond in a measured manner, during a recent news conference where he addressed questions from the media relating to his discussion with President, Dr Mohamed Irfaan Ali on the border controversy. “I saw someone who understood that sometimes you can’t conduct diplomacy in public, particularly on a sensitive matter like the border issue. It was a very mature position … but you can’t say the same for these lowlifes in the AFC. They will, for anything …destroy the solidarity we have,” he expressed

PLANNED ELECTIONS
Notably, Venezuela has announced that it will soon hold elections in Guyana’s Essequibo region.

When asked about intelligence regarding a Guyanese being appointed governor in the disputed region, the general secretary dismisses it as mere reports from Venezuela, emphasising that Guyana has authority over its own territory. Jagdeo said, “They can call him governor, king, viceroy, monarch, whatever they want to call their people but not in our Essequibo,” he stressed, reminding that any Guyanese who accepts to become governor is a treasonous act.

Jagdeo added, “…these antics by the Venezuelan government… you have to treat it seriously and that is why we took it to the ICJ. We approached the ICJ on the matter of their elections [and] our partners are fully briefed etc. …and Robeson Benn already made it clear – it’s a treason act. Any Guyanese who allows himself to be appointed Governor of Essequibo that includes our territory…it’s a treasonous act.”

Guyana’s Ministry of Foreign Affairs and International Cooperation has since filed a new case at the ICJ, seeking emergency measures to halt Venezuela’s plans to hold an election in Essequibo.

The ICJ is expected to address new requests for provisional measures, given Venezuela’s announcement that it will soon hold elections in Guyana’s Essequibo region. Guyana has argued to the ICJ that the conduct of Venezuelan elections, which are scheduled for 25 May 2025, as well as all preparatory acts in the disputed territory leading to the holding of such elections, would violate “Guyana’s sovereignty, territorial integrity and political independence, as well as the Court’s Order [on the indication of provisional measures] of 1 December 2023”.

INCURSION INTO GUYANA’S WATERS
Venezuela’s recent aggressions occurred on March 1, 2025, around 07:00 hours when Venezuelan Naval Vessel ABV Guaiqueiri sailed approximately 700 metres in Guyana’s exclusive economic zone (EEZ), near FPSO PROSPERITY.

The Venezuelan naval vessel communicated threateningly via radio communication that FPSO PROSPERITY was operating in Venezuela’s EEZ before continuing in a Southwestern direction towards other FPSOs, to which it delivered the same message.

The incursion drew swift condemnation from the Guyanese government, CARICOM, the Organization of American States (OAS), the Commonwealth, and key Western nations, including the US, the UK, and France.

ICJ PROCESS
On 29 March 2018, Guyana filed an Application instituting proceedings against Venezuela with respect to a dispute concerning “the legal validity and binding effect of the Award regarding the Boundary between the Colony of British Guiana and the United States of Venezuela, of 3 October 1899”.

As basis for the jurisdiction of the Court, the Applicant invokes Article IV, paragraph 2, of the “Agreement to Resolve the Controversy between Venezuela and the United Kingdom of Great Britain and Northern Ireland over the Frontier between Venezuela and British Guiana”, signed at Geneva on 17 February 1966, and the decision of 30 January 2018 by which the Secretary-General of the United Nations, in accordance with that Agreement, chose the Court as the means to be used for the settlement of the controversy.

On 18 June 2018, Venezuela informed the Court that it considered that the Court manifestly lacked jurisdiction to hear the case and that it had decided not to take part in the proceedings. The Court then decided to address first the question of its jurisdiction.

In its Judgment delivered on 18 December 2020, the Court found that it had jurisdiction to entertain the Application filed by Guyana in so far as it concerned the validity of the Arbitral Award of 3 October 1899 and the related question of the definitive settlement of the land boundary dispute between Guyana and Venezuela.

Further to the filing of preliminary objections by Venezuela on 7 June 2022, the Court, in its Judgment of 6 April 2023, rejected Venezuela’s preliminary objection concerning the exercise of the Court’s jurisdiction and found that it could adjudicate upon the merits of Guyana’s claims, in so far as they fall within the scope of the Court’s jurisdiction as defined in the operative clause of its Judgment of 18 December 2020.

On 30 October 2023, Guyana filed a Request for the indication of provisional measures due to its concern over the Government of Venezuela’s stated intention to hold a so-called “Consultative Referendum” on 3 December 2023 regarding the purported creation of the State of “Guayana Esequiba” within Venezuela, comprising the territory at issue in the current proceedings.

In its Order of 1 December 2023, the Court stated that, in light of the strong tension that characterized the relations between the Parties, it considered that the conduct of Venezuela — in organizing such a referendum and asserting that it would take concrete action on the basis of the results of that referendum — presented a serious risk of Venezuela acquiring and exercising control and administration of the territory in dispute. The Court therefore directed Venezuela to refrain from taking any action, pending a final decision in the case, which would modify the situation that currently prevails in the territory in dispute, whereby Guyana administers and exercises control over that area.

The Court further instructed both Parties to refrain from any action which might aggravate or extend the dispute or make it more difficult to resolve.

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