TCI News

TCI: Beaches aims for Level 2 Advanced Certified Autism Center

#Providenciales, July 12, 2019 – Turks and Caicos – Employees from Beaches Turks and Caicos completed a six week Autism workshop as the resort aims to become a level II Advanced Certified Autism Center from the International Board of Credentialing and Continuing Education Standards (IBCCES).

146 employees who have direct interaction with resort guests including Kids Camp, Entertainment and front of house team received in-depth autism training as part of the brand’s efforts to provide a true inclusive experience to all guests.

The robust training was led by the resort’s Learning and Development department and featured training modules from IBCCES on Autism, Anxiety, ADHD, identifying autism, interacting with children with autism and tools to support children on the spectrum.

In 2017, Beaches Resorts became the first brand in the world to be named an Autism Certified Autism Center (ACAC). The ACAC designation is the next level of certification once an organization has achieved the CAC certification. It underscores that the organization has gone above and beyond to train its staff and provide substantial modifications for visitors with autism or similar sensory needs, and designations are granted by the IBCCES.

Julianna Musgrove, Learning and Development Manager said the resort recognizes the importance of educating team members of Autism Spectrum Disorder to maintain an inclusive environment for all our guests and team members.

Musgrove commented, “The information was also very transformative for the lives of our employees who have children on the spectrum. Altogether, I am extremely gratified having facilitated this course, knowing that it has already led to a transformation in our employees and an increased awareness for the overall inclusiveness of all our guests. ”

Musgrove said the training was extended to other key areas, including the Human Resources Department and senior management, as we aim to create the same inclusive environment for our employees who are on the spectrum. Each person who attends the training will be Autism Certified through IBCCES.

Shamara Pompey of the Kitchen Department said the training was very personal for her and revealed information she will use in the workplace and at home, “As a parent with a child who is autistic, the Autism training helps me to be able to understand him better and other children with Autism. It was a very informational workshop and I look forward to applying that knowledge.” 

Beaches is expected to receive the certification this summer.

Release: Sandals Resorts

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