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TCIG Committed to a Strong and Reliable Telecommunications Industry

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#TurksandCaicos, April 30, 2018 – Providenciales – The Ministry of Telecommunications is committed to a having a robust and reliable telecommunications infrastructure in the Turks and Caicos Islands.

This was the assurance given by Minister of Telecommunications Hon. Vaden Delroy Williams after recently meeting with the country’s two telecommunications providers Flow and Digicel during which he was updated on their achievements and future plans, including work being done to upgrade networks following hurricanes Irma and Maria in September 2017.

Hon. Williams stated: “I was quite pleased with the wealth of detailed information provided by Digicel and Flow and I was also impressed by the significant investment they continue to make in upgrading their networks and in other important areas.  A robust and reliable telecommunications infrastructure is an integral component in the functioning and development of any modern society. It is within that context that my ministry and my government intends to work closely with the service providers to make certain that the Turks and Caicos Islands is adequately equipped with the latest and best technology.”

He continued: “We are one of the most stable and fastest growing economies in the Caribbean and we pride ourselves in being a high-end tourist destination. In addition, we have a very diverse and vibrant population that relies heavily on telecommunications as a function of their daily lives, so we have to remain on the cutting edge of technology.”

The Minister said he was particularly satisfied that both companies reaffirmed their commitment to providing free Wi-Fi in certain areas, including at the airports in Providenciales and Grand Turk.

“In our Change Document we made a promise to create pubic zones for free Wi-Fi and my ministry and my government will ensure that this goal is achieved. The Turks and Caicos Islands is too small for there to be a digital divide in this country. While of course the providers have to make a return on their investments, I think they must also strike a balance and give consideration to the critical role that they must play in the area of social advancement, and by that I simply mean that there should be no area or person in this country that cannot enjoy the benefits and privileges of having access to telecommunications technology.”

Flow has been providing free Wi-Fi at their local stores throughout the island and at all the public schools throughout the country in all administration buildings and computer labs.

In terms of specific updates provided to the Minister, Digicel said it is re-building better, with Fiber to the homes (FTTH) and Fiber to the business (FTTB) in Providenciales and Grand Turk. Providenciales is three months to completion of underground fiber project and service to homes in Blue Hills will begin within three weeks. Digicel also told the Minister that Grand Turk rebuild work has commenced.

Flow indicated that it has accelerated the restoration work and upgrades, and they are making great progress, as the restoration work nears completion.

Delleriece Hall, Country Manager, Flow TCI informed that they have significantly upgraded their distribution network in Providenciales, making it possible for most customers to access Superfast Broadband and Flow TV. The community of Five Cays had full access by April 15th.

The Country Manager also noted that optimization work, or the final fine-tuning process is ongoing and customers will experience an increase in speeds on both mobile and fixed services.

She also reported that customers in Grand Turk will soon experience the superfast and reliable speeds as we roll out Fiber to the Home (FTTH), the latest generation ultra-high speed broadband connection.

In addition, Flow has launched a study program for all CXC students which allows students to access a learning/study database at no charge or Wi-Fi cost to them.

Digicel has provided community Wi-Fi at the Princess Alexandra Park in Providenciales, the Digicel Store and Police A Division in Grand Turk and the Digicel store in South Caicos. More locations will be added.

 

Hon. Vaden Delroy Williams MHA

Minister Home Affairs Transportation and Communication

 

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VisitTCI and Potcake Place Highlight Growing Homeless Dog Crisis  

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Providenciales, Turks and Caicos Islands — The Turks and Caicos Islands could soon be facing a major tourism problem: thousands more stray dogs.

It’s a likely consequence of a Centers for Disease Control and Prevention (CDC) ban on US puppy imports, says Potcake Place K9 Rescue founder and director Jane ParkerRauw in a new video produced by Visit Turks and Caicos Islands.

The collaboration between the country’s leading tourism website and the charity dog rescue—which works to reduce the local population of homeless dogs—sheds light on how the CDC ruling has disrupted the charity’s operations and is contributing to an alarming rise in the country’s homeless dogs.

“It’s going to take years of getting back from [the progress we’ve lost] over the last 14 months,” said Parker-Rauw in an interview with VisitTCI. “I can’t stress how in such a short period of time, this is going to have such an impact on tourism here.”

On Aug. 1, 2024, the CDC’s ban on importing dogs less than six months old into the US took effect. The ban aims to prevent the introduction of DMRVV (dog-maintained rabies virus variant) into the US.

Since then, Potcake Place has been unable to find homes for hundreds of puppies. For the first time in the rescue’s 25-year history, they have had to turn away dogs.

“If we allow stray dogs to overrun the islands, it will inevitably affect the experience of our visitors and the tourism industry as a whole,” says Daniel J. LeVin, executive editor of VisitTCI. “Visit Turks and Caicos Islands works hard to promote the Turks and Caicos as one of the world’s premier travel destinations, and that means supporting efforts that protect the environment, community, and visitor experience.”

Many residents of Providenciales remember a time when wild dogs were shot to keep packs in check, or more recently, the fatal attack of a North Caicos woman in 2012 by feral dogs.

Large stray populations pose health and safety risks, deter tourists, and strain public resources. Many puppies the Potcake Place has had to turn away since the ban began have likely already had puppies themselves, says Parker-Rauw.

The impact of controlling a potentially explosive population of homeless dogs could have serious negative effects on the Turks and Caicos tourism industry, as seen in countries like Turkey.

“Two dogs in six years, if none of their offspring die, will produce 62,000 dogs,” says Parker-Rauw. “This is a major problem.”

The United States accounts for over 80% of visitors to the Turks and Caicos Islands and the vast majority of Potcake Place’s adoptions.

Since the ban came into effect, US adoptions have dropped from roughly 500 per year to just five per month, says Parker-Rauw. Getting older puppies to the US is challenging, as they’re too large for airline cabins and not permitted in the hold of planes traveling between Turks and Caicos and the US.

Potcake Place has been advocating for a revision of the ban to allow puppies from lowrisk rabies or rabies-free countries into the US. Turks and Caicos is a DMRVV-free country, and all puppies adopted through Potcake Place are fully vaccinated before travel.

This collaboration is one of several that Visit Turks and Caicos Islands has spearheaded this year to promote sustainable tourism. Both the video and an expanded article can be found at www.visittci.com/news.

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Turks and Caicos Islands Reaffirms Status as Premier Beach and Romance Destination at World Travel Awards  

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Mr. Paul Pennicook, Interim CEO Consultant, Experience Turks and Caicos

PROVIDENCIALES, TURKS AND CAICOS ISLANDS – (October 6th, 2025) – The Turks and Caicos Islands has once again reaffirmed its status as the Caribbean’s premier beach and romance destination at the annual World Travel Awards.

At the ceremony held in Saint Lucia on October 4th, the destination was named the region’s Leading Beach Destination and Most Romantic Destination. Turks and Caicos has captured the Leading Beach Destination title every year since 2015 and the Most Romantic Destination award for seven consecutive years.

“It is no secret that the Turks and Caicos Islands is home to some of the most beautiful beaches in the Caribbean, and we are honoured that voters continue to recognise this. Our pristine waters and secluded settings also make the destination one of the world’s most romantic getaways, especially for couples seeking luxury and intimacy. On behalf of Experience Turks and Caicos, I extend sincere thanks to the World Travel Awards and to everyone who voted in support of our islands,” said Mr. Paul Pennicook, Interim CEO Consultant, Experience Turks and Caicos.

Experience Turks and Caicos would like to extend congratulations to our hotel partners and stakeholders who also won regional recognition at the World Travel Awards.

Beaches – Caribbean’s Leading All-Inclusive Family Resort 2025

The Palms – Caribbean’s Leading All-Suite Hotel 2025

Ambergris Cay Private Island Resort – Caribbean’s Leading Private Island Resort 2025

InterCaribbean – Caribbean’s Leading Cabin Crew 2025

Turks and Caicos Islands Awards

Windsong Resort – Turks and Caicos Leading Boutique Hotel 2025

The Palms – Turks and Caicos Leading Hotel 2025

Grace Bay Club – Turks and Caicos Leading Luxury Resort 2025

The Shore Club – Turks and Caicos Leading Resort 2025

Four-bedroom Oceanfront Penthouse @Windsong Resort – Turks and Caicos Leading Hotel Suite 2025

Avis – Turks and Caicos Leading Car Rental Company 2025

Caicos Dream Tours – Turks and Caicos Leading Tour Operator 2025

Olympia Destination Management Company – Turks and Caicos Leading Destination Management Company 2025

The Turks and Caicos Islands now has an opportunity to win ultimate recognition in global travel and tourism with three global nominations in the World Travel Awards for the following:

World’s Leading Beach Destination
World’s Leading Island Destination
World’s Most Romantic Destination

The “World’s Leading” categories are the highest in the World Travel Awards programme. Voting runs from October 6th -26th October 2025. Votes can be cast by travel professionals, media and tourism consumers, with the nominee gaining the most votes announced as the 2025 World Travel Awards winner.

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103 Migrants Intercepted by U.S. Coast Guard and TCI Agencies

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Turks and Caicos, September 21, 2025 – On Sunday, September 21st, 2025, the United States Coast Guard Southeast (USCG), working in coordination with the Royal Turks and Caicos Islands Police Force (RT&CIPF) Marine Branch, the TCI Regiment, and the TCI Border Force, intercepted a vessel carrying 103 migrants bound for Providenciales.

The suspicious vessel, first tracked by the USCG, was stopped at sea and later secured by the Sea Guardian vessel, which towed it safely to South Dock Marina. Upon arrival, the migrants were disembarked and handed over to the TCI Border Force for processing.

A breakdown of those on board confirmed:

  • 75 males (including two minors)
  • 28 females (including two minors)

This interception marks the 18th such operation in 2025, bringing the total number of migrants detained this year to 1,510.                                                                                                                                                                                                                      The RT&CIPF thanks the USCG and local agencies for their close cooperation, noting that this successful outcome demonstrates the effectiveness of layered security measures protecting the Turks and Caicos Islands.                                                                                                                                                                                                   The Force reminds the public that illegal migration is dangerous and life-threatening, and violations of the law will not be tolerated.

Anyone with information on illegal migration is urged to contact the nearest police station, call 911, the Serious Crime Unit at 231-1842, or report anonymously through Crime Stoppers at 1-800-8477 or via the P3 app.

Photos Courtesy: Turks and Caicos Islands Border Force

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