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TCI: Daniel Carriere resigns, InterHealth Canada Interim CEO Appointed

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#TurksandCaicos, January 23, 2018 – Providenciales – InterHealth Canada TCI Ltd, the private management company for Turks and Caicos Islands Hospital, is saddened to announce the departure of Chief Executive Officer Daniel Carriere who has had to resign for family reasons, effective January 31, 2018.

Daniel CarriereGiven these regrettable circumstances, Mr. Gaston Levac, a former Chief Executive Officer of hospital operations within Ontario Canada has been named interim CEO while the Board conducts a search for Mr. Carriere’s permanent successor.  Levac has been brought on-island to facilitate a smooth transition of duties and responsibilities with Carriere’s departure expected this month.

Speaking on behalf of the InterHealth Canada Board, John Hyland said: “Daniel’s contribution to the success of the TCI Hospital and its increasing international recognition as an example of how even small hospitals in the region can and should perform, cannot be overstated.  Since joining us in September 2015, he has strengthened the administration, overseen the company’s policy of continuing improvement in performance in all departments, continued the programme of promoting Belongers to positions of greater responsibility within the Hospital, encouraged the attendance of staff at Seminars and other Continuing Education courses, played a leading role in the preparation of plans for the strategic development of the Hospital over the coming years.  Importantly and perhaps for him most memorably, through his leadership by example and with the support of his Senior Management Team, he was able to ensure the continued operation of the Hospital through Hurricanes Irma and Maria and the implementation of the necessary recovery programme.  He leaves with our hopes and very best wishes for the future.”

Daniel Carriere said: “It has been an enormous privilege to have led the organization over the past two plus years.  I have immensely enjoyed my experience in this beautiful country with such talented hospital personnel.  I have met such great people both inside and outside the hospital and have experienced so many new and exciting challenges that have enriched my personal and professional life.  I have benefitted from the wisdom obtained from professional colleagues and historical guidance from IHC Board members, many of whom are legacy participants in the original development of the two hospitals in Providenciales and Grand Turk; they remain committed to the hospital and the country of TCI.”

cairsea INSERT FIX

Mr. Carriere is a veteran in the health care industry having joined InterHealth Canada as Chief Executive Officer in September 2015. Carriere had previously held several senior administrative positions in Ontario’s health care sector and is recognized for his accomplishments in advancing services and quality of care.

Mr. Gaston Levac formerly served as President and Chief Executive Officer of various health care entities such as the Canadian College of Health Service Executives, Thunder Bay Regional Hospital, Laurentian Hospital and West Nipissing General Hospital in Canada.

As a former Surveyor of the Canadian Council on Health Services Accreditation, Levac boasts over 20 years of experience in numerous surveys in Canadian and international health care organizations, including health services offered in various military bases and hospitals in the Caribbean.  Gaston is expected to greatly benefit the organization in preparation for its re-accreditation survey slated for June 2018.

Commenting on the appointment, Levac said: “I am excited to have been chosen by the IHC-TCI Board of Directors as the interim CEO of the hospital in TCI.  I have been to TCI on many occasions in the past, so I know that I will enjoy my involvement here.  I am totally committed to working hard with all stakeholders to help continue efforts to provide excellent hospital care to the citizens of TCI and ensure that the company steers a steady course whilst the Board undertakes Daniel Carriere’s succession process.”FLOW INSERT FIXTurks and Caicos Islands Hospital consists of two state-of-the-art secondary healthcare facilities on the islands of Grand Turk and Providenciales.  The public facility, managed by InterHealth Canada (TCI) Ltd, is one of few Diamond accredited health care providers in the Caribbean region.

As recognized pioneers in health care Public Private Partnerships (PPPs), InterHealth Canada is a world leader in healthcare operations and management with diverse activities in planning, management and consulting.  Established by an initiative from two Provincial Canadian Governments, InterHealth Canada was created to export Canada’s intellectual expertise in healthcare to an expanding international market.

 

Press Release: interHealthCanada

 

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Health

From 54 New Cases in July to Zero in August: TCI’s COVID Turnaround

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Deandrea Hamilton | Editor

Turks and Caicos, September 6, 2025 – COVID-19 fears in the Turks and Caicos Islands that once had residents on edge are now giving way to a sense of relief. The Ministry of Health and Human Services reports a dramatic reversal: from dozens of new cases in July to zero cases and zero hospitalizations today.

Between August 17 and 23, 2025, officials confirmed no new cases, no hospitalizations, and no new deaths. Just two recoveries were recorded, bringing the national recovery tally to 6,866. The total confirmed cases since 2020 stand at 6,922, with deaths unchanged at 41. Health officials say August has been relatively quiet overall, with 19 new cases and recoveries recorded for the month — a fraction of what the islands faced just weeks earlier.

The contrast could not be sharper. The most concerning bulletin came in mid-July, when the Ministry reported 54 new cases in a single week. Ten were fresh positives, while the other 44 came from a backlog of April samples. At that time, two new hospitalizations were recorded, and the islands mourned one additional COVID-related death, bringing the total to 41. It was a sobering reminder that the virus was still circulating, pushing recoveries to 6,845 and raising the cumulative case count to 6,910. The July spike stirred fear among residents and renewed calls for vigilance, as community spread and delayed lab results painted a worrying picture.

Fast forward to late August, and the numbers tell a very different story. Not only are new cases negligible, but the hospitals are reporting no COVID-19 patients at all. Officials say testing continues across a wide range of categories, and the Ministry urges the public to stay cautious: wash hands, wear masks in crowded spaces, protect the vulnerable, and get vaccinated. But the tone now is one of optimism.

Since the pandemic began in 2020, Turks and Caicos has recorded nearly 7,000 cases in total, with 6,866 recoveries and 41 deaths. The islands’ small population means every case has felt significant, and surges like July’s were especially unsettling. But today’s figures suggest the country has reached a new stage: COVID-19 is no longer the disruptive force it was. The Ministry credits continued public vigilance and the accessibility of free testing and vaccines at government clinics. While the numbers are cause for celebration, health leaders are careful not to declare the fight over. The Ministry’s latest bulletin reminds residents to maintain hygienic practices, follow self-isolation guidelines if infected, and ensure vaccinations are up to date.

The pandemic may not be entirely behind the Turks and Caicos, but compared to the frightening figures of July, the near-zero landscape of August offers a powerful sign of hope.

The Ministry released the bulletin on September 2, confirming that for the week of August 17–23, no new cases, hospitalizations, or deaths were recorded — a sharp contrast to the surge just weeks earlier.

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Health

Turks and Caicos Islands Health Delegation Completes Strategic Visits to Florida and Cayman Islands to Advance Health Sector Reform and Strengthen Treatment Abroad Programme  

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MoHHS Team-Broward Health

Providenciales, Turks and Caicos Islands, 22 August 2025 — A high-level delegation from the Ministry of Health and Human Services (MOHHS) has successfully concluded strategic working visits to Florida and the Cayman Islands from August 5–13, 2025. The mission aimed to strengthen the Treatment Abroad Programme, explore innovative health system models, and advance the Turks and Caicos Islands’ health sector reform agenda through strategic regional partnerships.

Delegation Members:

  • Hon. Kyle Knowles – Minister of Health and Human Services

    MoHHS Team with Health City Executive Management Team

  • Mrs. Desiree Lewis – Permanent Secretary, Health and Human Services
  • Mr. Lynrod Brooks – Director, Health Policy and Planning
  • Ms. Florinda Talbot – Contract Performance Manager
  • Mrs. Romaine Missick-Smith – CEO, Health Regulations Authority
  • Ms. Jasmine Malcolm – Executive Administrator, MOHHS

Minister of Health and Human Services, Hon. Kyle Knowles, highlighted the significance of these engagements:

“These visits were not ceremonial; they were strategic, focused, and impactful. In Florida, we reinforced partnerships with leading healthcare providers to ensure TCI patients referred overseas receive the highest standards of clinical care and patient support. In the Cayman Islands, our mission was two-fold: to study the operations of the Cayman Islands Health Services Authority as a model to guide the establishment of our own Health Services Authority, and to strengthen ties with Cayman-based treatment partners, where many of our patients are referred under the Treatment Abroad Programme. Both visits underscored that small island states share many health challenges, and that collaboration, innovation, and adapting best practices to our local context are essential to achieving better health outcomes for our people.”

Florida – Strengthening the Treatment Abroad Programme

MoHHS Team with Cayman Minsterial officials

During the period August 5–9, the delegation visited Broward Medical Center, University of Miami Health System, Cleveland Clinic, Nicklaus Children’s Hospital, and the International Reinsurance Managers Network. They also toured REVA Air Ambulance Services to review medical evacuation operations and patient transfer management.                                                                                                                                                     Discussions centered on patient care pathways, specialized services in ophthalmology, cardiology, oncology, and pediatrics, family-centered care models, advanced telemedicine for pre- and post-treatment consultations, and reinsurance strategies for high-cost overseas cases. Key outcomes include agreements to expand telehealth consultations, develop a standardized referral package to reduce delays, explore reinsurance arrangements to safeguard public health budgets, and establish specialized pediatric transfer protocols.

Cayman Islands – Health Sector Reform and Treatment Abroad Partnerships
From August 10–13, the delegation engaged with senior executives at Health City Cayman Islands, including Dr. Binoy Chattuparambil (Clinical Director), Shomari Scott (Chief Business Development Officer), Rebecca Brooks (Head of Marketing and Sales), and Ingrid Harris (Sales and Marketing). The team toured two hospital facilities and held in-depth discussions with Lizzette Yearwood, Chief Executive Officer along with leadership staff of the Cayman Islands Health Services Authority

The focus was two-fold:

  1. Health Sector Reform – Examining governance, financial management, and operational structures of the Cayman Islands HSA model

    MoHHS Team with CEO and senior official Cayman HSA 

    to inform TCI’s development of its own Health Services Authority.

  2. Treatment Abroad Strengthening – Reviewing current referral arrangements with Cayman healthcare partners to enhance patient care coordination and improve treatment pathways for TCI patients referred to Cayman.

The delegation also met with Honourable Katherine Ebanks-Wilks, Minister for Health, Environment, Sustainability, and Honourable G. Wayne Panton, Parliamentary Secretary for Health. The team concluded with a meeting with Acting Premier Hon. Gary B. Rutty and Cabinet members, reaffirming the shared commitment to improving healthcare access and outcomes through regional collaboration.

Next Steps

The Ministry will incorporate lessons learned from these visits into ongoing health reform planning, ensuring that the proposed Health Services Authority is tailored to TCI’s needs while reflecting regional best practices. Efforts will continue to ensure that the Treatment Abroad Programme delivers efficient, sustainable, and patient-centered care.

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Bahamas News

PHA Launches AI-Powered Pilot Program to Support Seniors

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Nassau, The Bahamas – In a groundbreaking move for senior care, the Public Hospitals Authority (PHA) officially launched the Remember 2 (RM2.ai) Pilot Program on Wednesday, August 27, 2025.

The initiative introduces RM2.ai, an Artificial Intelligence (AI) platform that supports seniors with medication reminders, vital sign monitoring (blood pressure, blood sugar, and hydration levels), and fall prevention. The program also addresses elopement—when seniors with dementia or other cognitive impairments wander or become lost.

As part of the pilot, participants will receive a smartwatch linked to the RM2.ai mobile app. The technology is powered by the Bahamas Telecommunications Company (BTC) and will also be available to ALIV customers.

The launch ceremony was held at the PHA training room and Dr. Indira Minus-Grimes, Medical Services Advisor at PHA acted as the Mistress of Ceremony.

Delivering the keynote address, Minister of Health & Wellness, the Hon. Dr. Michael Darville, praised the collaboration behind the project and highlighted its potential impact.

“Seniors are vulnerable due to chronic illnesses and cognitive decline from diseases such as Alzheimer’s,” Dr. Darville said. “They are also highly susceptible to falls, which often result in fractures and a survival rate that decreases by up to 70 per cent. This program will significantly improve the quality of geriatric care in The Bahamas.”

Dr. Darville added that the platform will reduce hospitalizations, ease the burden on caregivers, and give seniors greater autonomy, dignity, and independence.

BTC CEO, Sameer Bhatti, said the company was proud to partner with the PHA, noting BTC’s history of supporting seniors in various capacities.

Corlette Deveaux, CEO of RM2.ai and a Bahamian innovator currently residing in the U.S., expressed her excitement at bringing this first-of-its-kind technology to her home country. She credited investor and senior advocate Burt Patel, himself a senior, for funding the initiative.

At the close of the pilot, healthcare professionals will review data collected to ensure the highest quality of service delivery for seniors.

Also in attendance at the press conference were Deputy Managing Director, PHA, Dr. Keva Thompson; Registrar, Geriatric Hospital, Dr. Krystle Rolle and Manager, Legal Services Unit, Pamela Jones.

(Photo Courtesy of Tamara McKenzie/BTC)

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