Connect with us

News

Fairness Needed! Consumer Demand Outpacing supply in TCI

Published

on

Dana Malcolm 

Staff Writer 

 

#TurksandCaicos, March 20, 2024 – The boom in tourism in the Turks and Caicos Islands, while excellent for the economy, is exposing the need for urgent infrastructural upgrades in order to cope more competently and more equitably with the increased demand; already two of the country’s key utilities are showing signs of strain.

Over the weekend multiple residents called the news team complaining that they were without an essential resource, water, and now nightly restrictions are being introduced.

On March 18, Provo Water Company revealed nightly lock-offs would begin, without which they say there simply wouldn’t be enough water to go around.

“In light of the exceptionally high demand experienced from now until the end of April 2024, we have reluctantly implemented nightly water restrictions from 9:30 PM to 6:00 AM to replenish the Suzie Turn tank, which caters to two-thirds of the Island’s water needs. This measure is crucial to ensure sufficient water availability for the following day’s requirements,” the company said in an emailed letter to consumers.

Holding a 65-year government contract, Provo Water is the older and more extensive provider of the two local water services currently in operation in the Turks and Caicos, the other being Leeward Water Services. It’s now telling customers they should consider backup water drums to make up the 9-hour gap where water will be turned off. In tandem with the lock-offs are necessary maintenance runs.

Residents say they had already been experiencing disruptions prior to the announcement; the news team was flooded with comments including:

“Water pressure terrible over here in Belglade,” another resident said, “The water problem has been worse lately. Even the hotels are having issues now.”

Residents reported low water pressure to total water loss in their homes all across Providenciales, issues the company has warned could occur.

Tourists are similarly affected and with air arrivals up six percent in January and 13 percent in February according to statistics released this week by Experience Turks and Caicos; long stay visitors numbered over 126,000 guests for the first two months of this year.  This figure would add to the resident population.

Melissa Monko, a guest, posted in the Facebook Group ‘Turks and Caicos Tourist Guide,’ that her Turtle Cove getaway was out of water, sharing the notice from Provo Water Company.

“It was off in the mornings and afternoons for several days. Seems they have a plan in place now,” she said.

The utility company says it recognizes the inconvenience caused and is now engaged in expansions across Providenciales to alleviate the problem. Cited as fixes from are, new transmission mains to be completed by May, valve replacements, to be completed by September, and a new desalination plant.

The Energy and Utilities Commission has been in consistent dialogue with the water company and after carrying out their own assessment, have found the lock-offs necessary. It now says the EUD is supportive of the plans to increase capacity, but are warning that they will be carrying out strict oversight to make sure the measures are not only effective but do not come at the undue cost of residents.

“The EUD has maintained open lines of communication with PWC, thoroughly discussing the immediate challenges, the anticipated increase in demand, and the company’s strategic mitigation plan,” said Delano Arthur, Energy & Utilities Commissioner who added, “It is our priority to ensure that these necessary infrastructure upgrades and expansions are executed in a manner that balances reliability, sustainability, and affordability for all residents and businesses in Providenciales.”

Also looking to expand its services is the Turks and Caicos’ sole power company, but in that effort, there is a proposed increase in the electricity rate. An application for the increase has already been lodged by FortisTCI.

”Over the past few years, the Turks and Caicos economy has experienced robust economic growth. This has led to increased demand for electricity. The rising demand requires expansion to the electricity system to ensure continued reliable service to our customers. This, together with high inflation and rising interest costs, are the primary reasons for the electricity rates review,” FortisTCI shared with the public.

That rate increase is currently under review by the government, and in an effort to better regulate all utilities, TCIG is in the process of introducing a draft policy for Public Utility Regulatory Reform, which it hopes will guide the provision of higher-quality services.

It’s another significant indicator that the sheer number of people travelling in and out of the British overseas territory and new people coming in to add to the labour force is overwhelming to the current infrastructure.

Regarding travel, the Providenciales International Airport is another, possibly the most glaring, example of just how interest and intrigue are growing more quickly than infrastructural development.

On March 16, two days before the water restriction announcement and three days after the electricity rate increase application was disclosed, over 10,000 guests were scheduled to pass through the airport.  However, the Providenciales International was unable to manage the record-setting passenger demand.  With flights unable to land, it forced delays and cancellations and resulted in 528 guests having to overnight in the destination which had little to no rooms available.

No industry is being spared the crush, banking is also affected. During an attempt at digitization, several banks shut their doors replacing teller services with full-service Automated Banking Machines. Unfortunately, residents and tourists report that the ABMs are usually low on cash and often out of service making it difficult to access their money.

The government has also recognized that the current roads are unsustainable, single routes lead to some of the most important infrastructure like airports, causing chaos whenever there are disruptions. A new consultation is being undertaken to find out how best to rework the country’s road network to manage the explosion of motor vehicles and the traffic congestion it is creating.

Now that the bi-partisan Vision 2040 document is launched by the Turks and Caicos Islands Government, it may more clearly chart the way forward in identifying trends, predicting demands and instituting commonsense plans which result in an island nation ready to embrace the growth it is gunning for.

Until there is deeper consideration, there will remain an unfair burden on the consumer who – often without compensation – is left to withstand or wilt under the weight of any failure to forecast, that includes all of the fumbles and fouls that go along with it.

Bahamas News

Bahamas Issues Cybersecurity Alert Over Akira Ransomware Threat

Published

on

Nassau, The Bahamas, October 22, 2026 — The National Computer Incident Response Team of The Bahamas (CIRT-BS) has issued a cybersecurity advisory warning businesses, government institutions and other organisations about the growing threat posed by Akira ransomware, a cybercriminal operation capable of stealing sensitive information, disrupting networks and demanding ransom payments.

Active since March 2023, Akira operates through a Ransomware-as-a-Service model, with affiliates exploiting weaknesses in computer networks to gain unauthorised access.

Once inside, attackers can steal confidential data, disable recovery systems and encrypt files, preventing organisations from accessing critical information.

Particularly concerning is Akira’s use of double extortion, threatening to publish stolen information unless victims pay. Some attacks involve data theft without encryption.

The October 22 advisory identifies vulnerabilities involving Cisco and SonicWall firewalls, VPN services, Microsoft Remote Desktop Protocol, Veeam backup systems and outdated Windows and Linux operating systems. VMware ESXi and Nutanix AHV environments are also potential targets.

Attackers may exploit unpatched software, stolen login credentials and inadequately secured remote-access applications, including AnyDesk and RustDesk.

Warning signs include unexpected administrator accounts, unusual remote logins, unauthorised software installations, suspicious backup activity, mass file changes and ransom notes.

CIRT-BS recommends immediate security updates, multifactor authentication, restricted remote access, stronger network monitoring and secure backups maintained separately from operational systems.

Organisations should also remove unnecessary internet exposure of remote desktop services, limit administrative privileges and regularly test backup restoration.

The advisory does not identify any confirmed Akira attack against a Bahamian organisation but highlights vulnerabilities that could expose institutions to serious financial and operational disruption.

Cybersecurity incidents can be reported to CIRT-BS at soc@cirt.bs or through its official website.

Continue Reading

News

Crown Land Unit Leads Multi-Agency Enforcement Exercise in Five Cays

Published

on

Providenciales, Turks and Caicos Islands – Wednesday, 21st October 2026: The Crown Land Unit, with coordination and support from the Informal Settlements Unit (ISU), conducted a multi-agency enforcement exercise in the Five Cays area of Providenciales on October 8, 2026, as part of the Government’s ongoing efforts to address the illegal occupation and unauthorized use of Crown land.

The exercise brought together representatives from the Crown Land Unit, ISU, TCI Border Force and Royal Turks and Caicos Islands Police Force. Inspections were conducted across several parcels of Crown land in Five Cays, where instances of illegal occupation and unauthorized use had been identified.

During the exercise, a total of seven (7) Section 22 Notices of Unauthorized Occupation were issued in accordance with the provisions of the Crown Land Ordinance. The notices related to the unauthorized placement of shipping containers and derelict vehicles, as well as the construction of an incomplete concrete structure on Crown land. Where occupants or other responsible persons were not present, notices were affixed to the relevant structures or items.

The exercise forms part of the Crown Land Unit’s continuing efforts to prevent squatting and encroachment on Crown land and to ensure that instances of unauthorized occupation are identified and appropriately addressed.

The Government of the Turks and Caicos Islands reminds the public that occupying, developing or otherwise using Crown land without lawful authority is an offence under the Crown Land Ordinance. These inspections and enforcement activities form part of a sustained program aimed at safeguarding public lands, discouraging unlawful development and ensuring that Crown land is managed in the best interests of the people of the Turks and Caicos Islands.

The Crown Land Unit will continue to work closely with the ISU and other partner agencies to identify and address instances of illegal occupation across the Islands. Persons occupying Crown land without authorization are encouraged to comply with all notices issued and to seek guidance from the relevant authorities where necessary.

Continue Reading

News

Invest TCI Strengthens Regional Investment Connections at Caribbean Investment Forum 2026 in Barbados

Published

on

Providenciales, Turks and Caicos Islands – Monday, 19th October 2026: Invest Turks and Caicos Agency (Invest TCI) strengthened its regional presence at the Caribbean Investment Forum (CIF) 2026, held October 5 – 7, 2026, in Bridgetown, Barbados, participating as both a sponsor of the Forum and representative of the Turks and Caicos Islands’ investment landscape.

The Caribbean Investment Forum brought together regional and international investors, government representatives, business leaders, entrepreneurs, investment promotion agencies, and development partners to explore investment opportunities, strengthen partnerships, and advance sustainable economic development throughout the Caribbean.

The Agency’s sponsorship of CIF 2026 formed part of its continued commitment to strengthening the visibility of the Turks and Caicos Islands within the regional investment community and building relationships with investors, development partners, investment promotion agencies, and businesses across the Caribbean.

The opening of the Forum was attended by the Honourable Mia Amor Mottley, Prime Minister of Barbados, who emphasised the importance of scaling regional investment, strengthening economic cooperation, and transforming innovative ideas into commercially viable opportunities. Invest TCI was represented by Ms. Alexa Cooper, Domestic Investment Officer, and Mr. Hezron Henry, Marketing Support Officer. Throughout the Forum, the delegation engaged with stakeholders and promoted the Turks and Caicos Islands as a competitive investment destination while exploring opportunities for greater regional collaboration and knowledge exchange.

Speaking on her experience at the Forum, Ms. Alexa Cooper, Chief Domestic Investment Officer, said:

“CIF 2026 provided another valuable opportunity to engage with donor organisations, investors and Investment Promotion Agencies (IPAs) from across the Caribbean. A highlight for me was the introduction of an exclusive masterclass for fund managers, investors and support organisations, which offered practical insights into unlocking capital, strengthening investment ecosystems and supporting investment-ready businesses. I was equally impressed with the quality of projects pitched, which showcased the region’s innovation and investment potential. It was encouraging to see projects presented with a clearer understanding of investor expectations, reinforcing the importance of not simply developing projects, but ensuring they are well-structured, investment-ready and positioned to attract the right investment partners.”

Accompanying the Invest TCI delegation was Mr. Sean Penn, Chief Executive Officer of Sky Poultry Farm Ltd., the first commercial egg and poultry production facility in the Turks and Caicos Islands. Mr. Penn’s participation provided an opportunity to showcase the development of domestic enterprise within the Turks and Caicos Islands while highlighting the potential of agriculture and food production as part of the country’s broader economic diversification efforts.

Through his participation at CIF 2026, Mr. Penn had the opportunity to engage with regional stakeholders, gain exposure to developments within the Caribbean agricultural sector, and explore potential partnerships and opportunities related to agricultural investment, innovation, and enterprise development.

For Invest TCI, the combination of sponsorship, investment promotion and local business representation provided a multifaceted platform to advance the Agency’s mandate. It allowed Invest TCI not only to promote the Turks and Caicos Islands to prospective investors but also to facilitate greater exposure for a local enterprise operating within an emerging sector of the economy. The Forum also provided opportunities for the Invest TCI delegation to exchange knowledge with regional counterparts, strengthen institutional relationships, and gain insight into investment trends and opportunities affecting Caribbean economies.

As the Caribbean Investment Forum continues to expand its regional reach, Santo Domingo, Dominican Republic, was announced as the destination for the next edition of the Forum, providing another opportunity to bring together investors, policymakers, investment promotion agencies and businesses from across the Caribbean and beyond.

Invest TCI looks forward to the continued growth of the Caribbean Investment Forum and the opportunities it creates to deepen regional partnerships, promote investment, and connect Caribbean businesses with new markets and sources of capital. The Agency remains committed to attracting sustainable investment, supporting domestic enterprise, encouraging economic diversification, and developing partnerships that contribute to the long-term economic development of the Turks and Caicos Islands.

Continue Reading

FIND US ON FACEBOOK

TRENDING