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TCIG Launches Bold Digital and Energy Transformation: Saunders Outlines $8.37M Plan in Parliament

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Deandrea Hamilton

Editor

 

Turks and Caicos, May 23, 2025 – In a landmark presentation during the budget debate in the House of Assembly, E. Jay Saunders, Minister for the newly established Ministry of Innovation, Technology & Energy, unveiled a dynamic and forward-thinking blueprint to transform the Turks and Caicos Islands Government (TCIG) into a 24/7 digital-first operation. With an $8.37 million budget for the fiscal year 2025/26, Minister Saunders declared the Ministry’s ambitions were not just about modernising systems but delivering real change to the lives of residents.

“Our total budget may seem modest, but I assure you, Mr. Speaker, the impact will be like $84 million,” said Saunders, emphasizing the value-for-money principle underpinning the Ministry’s operations.

Building a High-Performance Government

At the core of this transformation is a significant staff expansion. The Department of Information, Communications, and E-Government (ICE), currently operating with just nine staff members, will nearly double its workforce to 17. Key hires include a Chief Information Technology Officer, Chief Information Security Officer, and Director of IT. The expanded team will also feature specialists like a Database Administrator, Application Support Officer, and three Junior Hardware Technicians.

Seven of these positions remain vacant, and Minister Saunders made a direct appeal to Turks and Caicos Islanders at home and abroad with IT experience to apply and contribute to nation-building.

“To support the rollout of these projects and others, we will be spending $6.6 million, including $2 million in capital expenditure,” Saunders noted. “We need our best and brightest to join us in making TCI a model of innovation.”

Departments and Projects Under One Ministry

The Ministry encompasses a range of departments and statutory bodies, including ICE, Customer & Government Information Services (CGIS), Radio Turks & Caicos (RTC), the Energy and Utilities Department (EUD), the Electrical Board, and the National ID Programme.

Leading these respective units are seasoned professionals: Mr. Andre Mills (ICE), Ms. Anika Talbot (CGIS), Mr. Christopher Jarrett (RTC), Mr. Delano Arthur (EUD), and Ms. Katarvia Taylor (National ID Programme).

Minister Saunders highlighted that this diverse framework allows the Ministry to lead a wide array of transformative projects, from energy policy to public service digitisation.

Projects to Digitize TCIG

Saunders rolled out an impressive slate of initiatives aimed at modernising government operations and services:

  • AI Integration: Under the Microsoft AI Copilot Masterclass, five AI pilot projects are underway, including chatbots for gov.tc and AI enhancements for the Border Force, Land Registry, Registrar General, and Citizenship & Naturalisation Databases. A sixth project for the Judiciary is under review.
  • Digital Services: Citizens will soon be able to renew vehicle and driver’s licenses from any location using dedicated apps. A government-wide “Quick Pay” application will eliminate the need to visit Treasury offices, allowing digital payments for public services.
  • E-Commerce for Government: A new Inventory Management and Storefront system will revolutionize the Central Purchasing Unit (CPU), offering a shopping experience akin to Amazon for government departments.
  • Cybersecurity and Network Rebuild: Following recent cyber-attacks, the Ministry will construct a modern, secure TCIG IT network. This includes new help desk software and recovery systems to fortify government digital infrastructure.
  • E-Cabinet: Cabinet operations will also be digitised, streamlining decision-making and document management.
  • “Uber-style” Taxi App: In an exciting move, the Ministry plans to launch a ride-hailing app specifically for TCI taxis. “Mr. Speaker, have you ever booked a ride, or hailed a taxi, and paid for it via a smartphone app—in the Turks and Caicos Islands?” Saunders asked rhetorically. “We’re going to make that a reality.”

Public-Private Synergy and National Call

Minister Saunders took time to thank the Leader of the Opposition for his public support and confidence in the Ministry’s ability to deliver results. He framed the Ministry’s role not just as a tech enabler, but as a transformative agent to uplift service delivery and national development.

“The main task of my Ministry is to transform TCIG into a 24×7 Government, thereby helping it improve its customer service and become a High-Performance Government,” Saunders said.

His remarks were both a call to action and a declaration of intent. With initiatives rooted in automation, AI, public access, and cybersecurity, the Ministry of Innovation, Technology & Energy is set to drive one of the most significant upgrades in public sector efficiency and engagement in TCI history.

As the country stands on the cusp of this transformation, Saunders reminded the public of the changing times. “Take pictures of the lines now, Mr. Speaker,” he quipped, “because they are going to be going extinct soon.”

Let me know if you’d like this edited for print, broadcast, or social media formats.

Bahamas News

Government is Moving to Protect the Rights of Older Persons

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NASSAU, The Bahamas — The Government is moving to protect the rights, privacy, independence, and dignity of older persons throughout the Commonwealth of The Bahamas.

The Hon. Dr. Michael Darville, Minister of Health and Wellness tabled The Older Persons Rights, Protections, Care and Support Bill (2026), in the House of Assembly on Wednesday, September 16, 2026.

“This is legislation whose time has come. It is rooted in a very simple thought that growing older must never mean becoming less valued, less visible, less protected or less entitled to dignity.

“Ageing is not somebody else’s issue. It is one of the few public policy matters that, if we are blessed with longevity, will eventually touch every one of us,” Dr. Darville said.

He noted that The Bahamas, like the world, is experiencing a clear demographic shift. According to the 2022 Census, the number of persons aged 65 years and older rose by 28.2 percent since 2010.

In The Government’s Blueprint for Progress, it made a commitment to strengthening protections for older persons. And, this Bill gives practical expression to that commitment. But there is also a wider context.

Furthermore, in 2025, the United Nations Human Rights Council established an Intergovernmental Working Group charged with developing a legally binding international instrument on the human rights of older persons. Its first substantive negotiating session was held in Geneva in July of this year.
In this vein, Dr. Darville said that The Bahamas brings this Bill at an important moment.

“While the international community is negotiating what a future global legal instrument should contain, The Bahamas is moving now with legislation that goes beyond a declaration of principles,” he said.

“This Bill recognizes older persons as rights-holders. But it also recognizes that rights written on paper mean little if there is no machinery to make them real.”

Provisions under the Bill establish in law the rights of older persons, including dignity, equality, privacy, autonomy, participation, financial self-management and access to healthcare and public services.

Secondly, it confronts abuse and abandonment, physical abuse, sexual abuse, psychological and emotional abuse, neglect and abandonment.

“These are expressly prohibited. For far too long older persons have been abandoned at hospitals with no recourse. This ends today,” Dr. Darville stated.

The Bill also permits anonymous reporting of suspected abuse and protects persons who make reports in good faith. Certain healthcare, social service, law enforcement and other professionals will have a statutory duty to report where
they reasonably suspect that an older person requires care and protection.

And thirdly, this Bill confronts an abuse that can sometimes remain hidden behind family relationships — financial exploitation, Dr. Darville said.

He added, “Taking an older person’s pension. Misusing their bankcard. Coercing them to transfer property. Manipulating a will. Using their National Insurance benefit for purposes other than their welfare. Preventing them from accessing their own money. These matters are specifically addressed in this legislation, with financial exploitation attracting serious penalties.”

The Bill is about support, by providing for the development of a National Older Persons Policy within 12 months, with priority given to a National Dementia Strategy.

“It promotes community nursing, home-based care and older persons’ day-care services, because where it is safe and appropriate, we should help our older persons remain independent, connected to their communities and supported in familiar surroundings,” Dr. Darville said.

The Bill further recognizes the tremendous responsibility carried by caregivers and provides for caregiver training and support, among other things. “It incorporates the needs of older persons into disaster preparedness, response, relief and recovery. And importantly, it rejects the idea that retirement means irrelevance,” Dr. Darville said.

 

By Lindsay Thompson
Bahamas Information Services

(BIS Photo/Ulric Woodside)

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Government

Government Outlines New Healthcare Vision as Interhealth Exit Accelerates Reform  

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By Magnetic Media Newsroom

 

PROVIDENCIALES, Turks and Caicos Islands — The Turks and Caicos Islands Government says the breakdown of its relationship with InterHealth Canada presents an opportunity to reshape healthcare delivery, with plans to expand local medical services, strengthen primary care and reduce dependence on overseas treatment.

During a national briefing following InterHealth Canada’s notice terminating its hospital contract, Premier Charles Washington Misick acknowledged publicly for the first time that Government and InterHealth had been negotiating an exit from the arrangement for more than a year after what he described as an “irretrievably broken down” relationship.

Despite the contractual dispute, Misick and Health Minister Kyle Knowles stressed that healthcare services will continue uninterrupted during the transition.

“Allow us to do our job,” Knowles appealed, assuring residents that Government is actively managing the transition and safeguarding patient care.

The Premier outlined what amounts to a broader healthcare transformation built around four connected levels of care: strengthened community-based primary healthcare; expanded polyclinic services; enhanced hospital-based secondary care with greater specialist capacity; and overseas tertiary treatment only for cases that cannot be managed locally.

Among the proposals are the long-discussed establishment of intensive care units, expanded use of currently unfinished hospital space, recruitment of more resident specialist physicians and stronger contract management to oversee future healthcare agreements.

Knowles said the new polyclinic model will broaden services available outside the hospitals, including dentistry, ophthalmology, laboratory services, diagnostic imaging, gynaecology and preventative screening, helping to reduce pressure on emergency departments while improving early intervention.

Misick also acknowledged that while the hospital system significantly improved healthcare access after opening in 2010, Government believes further reform is necessary to improve affordability, sustainability and the range of services available within the Turks and Caicos Islands.

The briefing marked the Government’s most comprehensive explanation to date of its plans beyond the InterHealth contract, signalling that officials now see the transition as an opportunity to redesign healthcare delivery rather than simply replace one operator with another.

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Government

Parnell Urges Premier to Step Aside, Proposes Bipartisan Board to Guide Healthcare Transition

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By Magnetic Media Newsroom

 

PROVIDENCIALES, Turks and Caicos Islands — Opposition Leader Douglas Parnell is calling on Premier Charles Washington Misick to step aside, arguing that the Government has failed to provide the leadership, transparency and public engagement needed as the Turks and Caicos Islands prepares for one of the most significant changes in its healthcare system.

Responding to Government statements following InterHealth Canada’s contract termination notice, Parnell said residents were only now learning officially that negotiations with the hospital operator had been underway for more than a year, despite several previous opportunities for Government to inform the public.

He questioned why no detailed explanation was provided during the State of the State Address, Budget Debate or recent healthcare announcements, including the opening of the new polyclinic.

Parnell argued that while the PDM supports reforming or replacing the existing hospital arrangement, the process must be transparent and centred on the public interest.

The Opposition Leader reminded residents that the PDM had challenged the InterHealth agreement while in government, pursuing arbitration and preparing further legal action over concerns about the contract before leaving office following the General Election.

To guide the next phase, Parnell proposed establishing a bipartisan Health Transition Board comprising Government and Opposition representatives to oversee the transition, monitor public accountability and manage the procurement process for any future healthcare provider.

He also outlined what the PDM believes should form the foundation of the next healthcare system, including guaranteed continuity of care, automatic employment protection for hospital workers, recruitment incentives for specialist physicians, expanded intensive care services, comprehensive mental health care, enhanced geriatric services and accelerated efforts to attract qualified Turks and Caicos Islanders in the medical profession back home.

Parnell also presented ten questions for Government covering outstanding payments, borrowing plans, legal implications, transition arrangements and the future structure of healthcare delivery.

He said the changes now unfolding require decisive leadership, openness and a carefully managed transition that places patients, healthcare workers and the long-term interests of the Turks and Caicos Islands first.

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