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Sandals Resorts Unveils Fresh Initiatives at Mega Caribbean-Wide Town Hall  

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Sandals EC and EX

Jamie Green

PROVIDENCIALES, Turks & Caicos Islands: Multinational luxury hotel brand, Sandals Resorts recently held its second Caribbean-wide town hall meeting for 2024, where Executive Chairman Adam Stewart addressed thousands of team members live from Montego Bay. The event, which connected employees across nine countries, showcased a suite of transformative projects focused on enhancing both the team member experience and the company’s offerings.

A standout announcement was the launch of the Sandals PALM Pass, a groundbreaking team member discount programme offering savings across a wide range of merchants, including supermarkets, restaurants, gyms, and travel services.

“This is our way of easing the burden of rising global costs,” an impassioned Stewart shared. “I’ve seen our head office working tirelessly, reaching out to business leaders across the Caribbean to make this happen.” He credited the success of the initiative to the Employee Experience Division, spearheaded by Corporate Manager Jamie Green, and emphasised that it’s only the beginning of Sandals’ efforts to enrich the lives of its team.

Sandals Applauds

The PALM Pass is part of a larger wave of enhancements, including improved gratuity offerings and expanded discounted rates for team members and their families. These initiatives were informed by a group-wide survey earlier this year, where team members were invited to share how Sandals could elevate the employee experience.

“Because you spoke, we listened,” Stewart affirmed, addressing thousands of engaged employees both in person and online. Their reactions, marked by smiles, nods, and applause, spoke volumes about the impact of these developments.

Sandals’ eight pillars of employee experience

Building on feedback from the survey, Sandals established eight pillars of employee welfare, which focus on communication, social engagement, collaboration, health and wellness, recognition, and innovation.

Adam Stewart

Green likened these pillars to a chef’s recipe for crafting the perfect dish. One standout initiative, Project Sparkle, has already transformed a dozen staff restaurants across the group, with six more renovations on the horizon. “From mental health initiatives to improved dining facilities, we’re ensuring these pillars touch every level of the organisation,” Green said. “So whether you are a supervisor, a team member, or at any level of the organisation, you will feel the impact of the eight pillars of employee experience.”

 Empowering careers through the SCU

Stewart also shone a spotlight on the transformative power of the Sandals Corporate University (SCU), the fully funded training ground empowering employees to grow within the company. Success stories, like those of Delino Moss and Tamon Allen, who advanced from entry-level roles to senior management, exemplify the opportunities available through SCU.

“These stories are just a snapshot of the magic happening in this company and that has been happening for years,” Stewart said, underscoring that team members remain Sandals’ greatest asset. “We are a people business. The real horsepower that makes us who we are is our 18,500 team members.”

SRB

Looking ahead, Sandals also announced plans for new resorts in The Bahamas, Jamaica, and other destinations, promising more than 5,000 new hires and 300 managerial positions. Stewart encouraged team members to enroll in the SCU, reiterating that Sandals is dedicated to promoting from within.

“When we grow, you grow,” he stated. “I’m offering to 100 percent of our team members in this company, that if you have the right attitude and aptitude, I’ll pay for it. I’ll take you, with our team, to levels you may not be able to reach on your own. Why? Because it’s good for you, and if it’s good for you, it’s great for this company—and if it’s great for this company, we’re going to the moon. And that is the plan. We believe in education.”

The meeting had moments of laughter, camaraderie, and surprise giveaways. Stewart awarded complimentary stays to the newly unveiled Sandals St Vincent, underscoring the company’s commitment to fostering a spirit of gratitude and unity.

The meeting left employees inspired and energised, ready to embrace a future defined by growth, opportunity, and the enduring bond that makes Sandals a family.

 

Captions:

Sandals EC and EX – Executive Chairman Adam Stewart and Corporate Manager of Employee Experience Jamie Green address team members during a group-wide town hall meeting broadcast live across the nine countries where Sandals and Beaches Resorts operate.

Sandals Applauds – Team members at Sandals Montego Bay cheer as they learn about exciting new initiatives announced by Sandals Resorts Executive Chairman Adam Stewart during a group-wide town hall meeting broadcast live across the nine countries where Sandals and Beaches Resorts operate.

Sandals EC – Executive Chairman Adam Stewart shares a lighthearted moment with team members during a group-wide town hall meeting broadcast live across the nine countries where Sandals and Beaches Resorts operate.

Jamie Green – Corporate Manager of Employee Experience, Jamie Green, introduces the PALM Pass, a team member programme offering discounted rates at select merchants across the region. Unlike the oversized version Green displays, the PALM Pass will conveniently fit in the palm of employees’ hands.

SRB – Team members at Sandals Royal Bahamian attentively tune in during Sandals and Beaches Resorts’ recent group-wide town hall meeting.

Caribbean News

Pres Ali declares three days of national mourning following MV Barima tragedy July 21, 2026

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His Excellency Dr Mohamed Irfaan Ali has declared three days of national mourning following the tragic loss of lives in the M.V. Barima incident, as the nation continues to grieve alongside the families and communities affected.

The period of national mourning will be observed from Wednesday, July 22, through Friday, July 24, 2026, in honour of the victims of the tragedy. During this time, the National Flag will be flown at half-mast on all Government buildings and other appropriate locations across the country.

As part of the observances, Wednesday, July 22, has been designated a National Day of Prayer. A National Day of Prayer and Remembrance will be held at the Kingston Seawall in Georgetown, bringing together citizens in solidarity to honour the lives lost and offer support to grieving families.

The programme of remembrance will continue with a Night of Reflection and Prayer in Port Kaituma on Thursday, July 23, followed by another observance in Mabaruma on Friday, July 24.

The government is also encouraging religious organisations, civic groups and citizens throughout Guyana to organise candlelight vigils and moments of prayer during the three days as the nation collectively reflects on the tragedy and pays tribute to the victims. The declaration of national mourning underscores the government’s commitment to standing with the bereaved families and affected communities as Guyana mourns one of the country’s most heartbreaking maritime tragedies.

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Bahamas News

CARICOM Targets Affordability as Bahamas, TCI Continue to Feel the Pinch  

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By Deandrea Hamilton

 

Cheaper shipping. Lower energy costs. Better access to healthcare. Stronger consumer protections.

Those are among the measures CARICOM Heads of Government believe could finally begin reducing the stubbornly high cost of living for millions of people across the Caribbean.

Meeting in Saint Lucia, regional leaders agreed that making life more affordable must become one of the Community’s highest priorities. Their emerging strategy includes reducing freight costs through a regional ferry service, accelerating renewable energy projects to lessen dependence on imported fuel, expanding regional healthcare partnerships, strengthening consumer protection, and encouraging governments to adopt successful cost-of-living measures already being implemented across the Caribbean.

“Our discussions over the past four days were guided by one central objective – ensuring that CARICOM delivers results that people can see and feel in their everyday lives,” CARICOM Chairman and Saint Lucia Prime Minister Philip J. Pierre said.

Few places may welcome that relief more than The Bahamas and the Turks and Caicos Islands.

Although inflation has moderated in both countries from the sharp increases experienced following the pandemic, the cost of living remains stubbornly high. Families continue to complain about grocery bills that stretch household budgets, rising housing costs, expensive electricity, healthcare expenses and fuel prices that remain among the highest in the region.

Governments have responded.

In The Bahamas, successive reductions in Value Added Tax on selected goods and other targeted tax measures have sought to ease pressure on consumers. In the Turks and Caicos Islands, the Government this weekend opens applications for its $500 Cost of Living Relief Programme, acknowledging that many households continue to struggle despite the country’s economic success.

Yet affordability remains elusive.

The contradiction is difficult to ignore.

The Turks and Caicos Islands continues to post one of the region’s strongest tourism-driven economies, with robust investment, record visitor spending and sustained construction activity. The Bahamas has also strengthened its economic position, earning improved sovereign credit ratings as tourism, government revenues and fiscal performance continue to recover.

Yet those encouraging economic indicators have not translated into noticeably lower household expenses.

The reason is largely structural.

Both The Bahamas and the Turks and Caicos Islands produce relatively little of what they consume. Food, fuel, medicines, vehicles, building materials and countless household essentials are imported. Both countries also record significant trade deficits, illustrating their dependence on overseas suppliers. Every increase in global shipping costs, fuel prices or supply chain disruptions is eventually reflected in supermarket prices, utility bills and the cost of everyday living.

That is why CARICOM’s agenda matters.

If regional leaders succeed in lowering freight costs through an inter-island ferry network, expanding renewable energy, improving regional cargo movement, strengthening consumer protections and making healthcare more accessible through cooperation, the benefits could extend far beyond government balance sheets.

For Bahamians and Turks and Caicos Islanders, success will not be measured by another tourism record or another credit rating upgrade. It will be measured at the supermarket checkout, on the monthly electricity bill, at the gas pump and in the simple ability to afford a better quality of life.

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Caribbean News

From Pathways to Investment: Tackling the US $6 Billion Food Challenge for the Caribbean

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By Kenroy Roach

The Caribbean’s food systems challenge is fast evolving into a broader development challenge.

Despite decades of policy attention and investment, the region remains one of the most food import-dependent in the world, spending over US$6 billion annually. At the same time, countries continue to grapple with food insecurity, high rates of diet-related non-communicable diseases, climate vulnerability, and exposure to external shocks that can disrupt supply chains and drive up food prices almost overnight.

For Small Island Developing States (SIDS), food security has shifted from an agriculture focus alone, it’s about economic resilience, health, climate resilience and sustainable growth.

Recognizing this reality, Caribbean governments have elevated food systems transformation as a regional priority through the CARICOM 25 x 25 Plus Five Agenda, which seeks to reduce food import dependence while strengthening domestic production, regional trade, and resilience. Across Barbados and the Eastern Caribbean, governments have also developed National Food Systems Pathways that identify the investments, partnerships, and policy reforms needed to transform food systems and accelerate progress toward the Sustainable Development Goals (SDGs).

Yet one challenge has remained persistent: financing.

In the face of high levels of public debt and limited fiscal space, while public investment remains critical, Caribbean governments simply cannot shoulder the financing burden alone. Transforming food systems at scale requires mobilizing far greater private capital, alongside development finance and public resources.

This was the rationale behind the recent convened in Barbados.

The Forum brought together governments, investors, international financial institutions, private sector leaders, regional organizations, and the United Nations around a simple proposition: food systems should be viewed not only as a development priority, but also as an investable asset class.

A distinguishing feature of the innovative gathering was its focus on attracting private investment—particularly private equity, impact investment, and blended finance solutions capable of supporting businesses and infrastructure across food value chains. By helping enterprises access growth capital and connecting investors with scalable opportunities, the initiative sought to unlock financing that complements public investment rather than adding to already constrained public balance sheets.

A key outcome was the launch of a regional Deal Book comprising approximately US$320 million in investment opportunities across seven countries, spanning agriculture, fisheries, agro-processing, logistics, and strategic food systems infrastructure. The Deal Book created a practical bridge between capital seeking opportunities and opportunities seeking capital, while enabling direct engagement between governments, enterprises, and investors.

The results were encouraging.

Across four sector-focused deal rooms, participants explored investment-ready and near-investment-ready opportunities and discussed blended finance private equity, risk-sharing, and partnerships to advance projects toward implementation.

The Forum highlighted a shift in perspective: food systems are now seen as strategic drivers of economic diversification, resilience, competitiveness, and growth. Investments across production, processing, logistics, and distribution can strengthen regional supply chains, create new businesses, generate jobs, and reduce vulnerability to external shocks.

For the United Nations, this experience reinforced an important lesson.

Transforming food systems requires more than the technical expertise of individual agencies. It requires integrated solutions that connect agriculture, nutrition, health, climate resilience, trade, private sector development, and financing.

This is where the Resident Coordinator System plays a critical role.

Across Barbados and the Eastern Caribbean, the Resident Coordinator Office has united UN system capabilities around a common food systems agenda. Working with FAO, WFP, the UN Food Systems Coordination Hub, and other partners, the RCO has helped align policy support, technical expertise, partnerships, and financing with nationally identified priorities.

The Forum demonstrated this integrated approach by convening governments, investors, development finance institutions, private sector actors, and UN agencies around a common objective. It showcased the UN’s comparative advantage as a trusted broker capable of connecting development priorities with investment opportunities.

The Forum’s success will be measured not by dialogue generated, but by investments mobilized, businesses expanded, and progress made toward resilient, competitive Caribbean food systems across the Caribbean.

Its most important outcome may therefore be what comes next.

The work starts now.

Kenroy Roach is Head of the UN Resident Coordinator Office for Barbados and the Eastern Caribbean

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