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Enough is Enough: Fix Banking NOW!

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By: Zhavargo Jolly, All Island Candidate, Progressive National Party

 

Turks and Caicos, December 25, 2024  – For far too long, the people of Turks and Caicos Islands have endured an outdated, inequitable, and often demeaning banking system. From broken ABMs to endless lines in the scorching heat, it is abundantly clear that our financial institutions have failed us. What’s worse, when homegrown solutions emerge to fill these glaring gaps, they are met with government resistance rather than support. This cannot continue—our people deserve better.

The Failure of Traditional Banks
Let’s start with the facts: the traditional banking system in Turks and Caicos is broken. It does not serve our needs.

  • Non-functioning ABMs:Across Providenciales, Grand Turk, and the less populated islands, ATMs routinely fail to dispense cash or accept deposits. Imagine working hard for your money only to be denied access to it when you need it most.
  • Unreliable Digital Platforms:While banks encourage us to “go digital,” their systems often crash. For our elderly, navigating this digital maze is not even an option. Why should they suffer? Are our parents, grandparents, and senior citizens to be left stranded just because the system doesn’t work?
  • Endless Lines:Long lines outside branches, under the blazing sun, are now a norm. Elderly customers are left to endure these indignities just to withdraw a few dollars. This is a disgrace. Where is the humanity?
  • Neglect of Less Populated Islands:Places like North Caicos, Middle Caicos, South Caicos, Salt Cay, and even Grand Turk are left with limited or no banking services. Business owners are forced to travel with large sums of cash—at their own risk—simply to make deposits.

This system has not only failed us, but it also shows blatant disregard for our dignity and basic needs.

Local Solutions Deserve Support
It is no surprise that local financial institutions like Turks and Caicos Islands Capital have stepped up to fill the void left by these banks. They offer hope to civil servants, small business owners, and working families—ordinary Turks and Caicos Islanders who have been ignored for far too long.

These institutions are not here to replace banks but to complement them. They offer tailored financial solutions that serve our people, with fairness and accessibility at the core. Yet instead of support, they face roadblocks from the very government departments that should champion their efforts.

Take, for example, the direct salary withdrawal system—a simple, effective proposal that would make financing for civil servants easier. Major banks and private lenders already benefit from this system. Yet when local financial institutions seek the same opportunity, the Accountant General cites “resource constraints.” Why? What makes local solutions less worthy?

This favoritism raises troubling questions. Why are foreign-owned banks prioritized over local initiatives? Why are Turks and Caicos Islanders denied the opportunity to lead, innovate, and succeed in their own country?

The Human Cost of Inaction
This is not just a financial issue—it is a human one. I recently witnessed an elderly woman struggling in the sun outside one of the major banks. Security refused to let her inside. I had to intervene to get her shelter, but the question lingers: how many others suffer silently every day?

Our parents, grandparents, and community members are treated as afterthoughts by a system that no longer respects them. Decisions about loans, accounts, and even banking policies are made overseas by executives who know nothing about our struggles or aspirations. Local bankers—who know our families, businesses, and dreams—are sidelined. This cannot stand.

Time for Fairness and Accountability
The Ministry of Finance must act decisively. Turks and Caicos Islanders deserve:

  • Accountability from Banks:Banks must be held responsible for fixing their ABMs, improving online platforms, and treating customers with dignity.
  • Equal Opportunity for Local Institutions:Local financial institutions must be given the same opportunities as foreign-owned banks to serve our people. Fairness is not negotiable.
  • Better Infrastructure for Less Populated Islands:Banking services must be expanded to North Caicos, Middle Caicos, South Caicos, Salt Cay, and Grand Turk. No one should have to risk their safety to access basic financial services.

Supporting local financial institutions strengthens our economy. It keeps money circulating locally, creates jobs, and builds a future where Turks and Caicos Islanders are at the forefront of progress.

A Call to Action
The time for talk is over. The failures of the banking system are clear. The impact on our people is undeniable. We need a system that respects us, works for us, and includes us.

  • To the Civil Service:We have to do our part. Fix the gaps. Support local solutions in order to give Turks and Caicos Islanders the dignity and fairness they deserve.
  • To the banks:Serve us better! We helped build your institutions. It is time to show us the respect and service we have earned.
  • To my fellow Turks and Caicos Islanders:Demand better! Together, we can fix this broken system and build a future where fairness, equity, and dignity are no longer luxuries but rights.

The time for action is now. Enough is Enough, Fix Banking NOW!

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Beaches Turks & Caicos welcomes record 111 interns in 2026 summer programme

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Beaches Turks and Caicos Hotel Manager Ghislain Boutoulle was on hand to welcome the over 100 interns at the orientation session recently

PROVIDENCIALES, Turks & Caicos Islands: — Beaches Turks and Caicos Resort has launched its 2026 Summer Internship Programme with a record-breaking cohort of 111 high school and tertiary-level students, marking the largest intake in recent years.

The six-week programme, which runs from July 6 to August 14, 2026, is designed to give young Turks and Caicos Islanders hands-on exposure to the hospitality industry across a wide range of departments.

Human Resources Recruitment Specialist Fitzroy Virgo highlighted the programme’s growing significance, “this is the largest cohort we have had in recent times. We currently have 111 participants with a waiting list of almost another 100. We are happy that we have been able to attract some of the brightest and best young minds in the Turks and Caicos Islands as we have interns from Providenciales, North and South Caicos Islands.”

Virgo also noted that the programme goes beyond technical training, incorporating soft skills workshops in financial literacy, customer service, résumé writing and brand and image management.

General Manager Deryk Meany praised the human resources and training teams for the programme’s sustained growth. “The success of this programme has allowed us to grow each year as we continue to build a conducive learning environment for aspiring professionals in the hospitality industry throughout the Turks and Caicos Islands,” Meany said.

He noted that many of this year’s interns were first introduced to Beaches through educational tours facilitated by the Sandals Foundation. “We are excited to provide training in the various areas but more importantly to train them in the soft skills areas that will allow them to be more marketable after they experience this internship programme.”

Among the interns is Maranatha Academy fifth form student Vernae Handfield, who has set her sights on the culinary arts. “My dream is to explore the culinary world and to be a Michelin chef in the future — hence my reason for wanting to start my experience here at the largest resort in the Turks and Caicos Islands,” Handfield shared. “I’m looking forward to learning from all these experts who have many years of experience in the different cuisines.”

For others, the programme offers a bridge between classroom theory and real-world application. Keiser University accounting major Sean Astwood II said the opportunity is perfectly aligned with his academic goals. “I want to be able to put into practice my theoretical knowledge into the field of accounting and eventually auditing. Getting the opportunity here at Beaches Turks and Caicos Resort is the perfect environment for me to start to build my skills. I’m grateful for this experience to be immersed into this dynamic working environment.”

The programme has also fostered a culture of return, with several interns participating for multiple consecutive years — a testament to the quality and lasting impact of the experience. As Beaches Turks and Caicos continues to expand its community engagement through hospitality education, the 2026 cohort stands as a powerful reflection of the resort’s commitment to developing local talent and strengthening the Turks and Caicos Islands’ hospitality workforce for years to come.

Photo Insert: A section of the audience at the Beaches Turks and Caicos 2026 summer internship programme at the Caribbean Village conference room

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Multi-Agency Operation Targets Illegal Occupation of Crown land in Blue Hills  

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Providenciales, Turks and Caicos Islands, July 9, 2026- The Crown Land Unit, with coordination and support from the Informal Settlements Unit (ISU), conducted a multi-agency enforcement exercise in the Blue Hills area off Tom Lightbourne Road and opposite the dump on Thursday, July 2, 2026, as part of the Government’s ongoing efforts to protect Crown land from illegal occupation and encroachment.

The operation brought together representatives from the Crown Land Unit, the ISU, the Planning Department and the Royal Turks and Caicos Islands Police Force who provided security for the exercise. Following a briefing, inspections were carried out across a number of parcels of Crown land where illegal structures and other unauthorised uses had been identified.

During the exercise, officers served a total of eleven (11) Letters of Illegal Occupation to occupied structures, while six (6) Section 22 Notices of Unauthorised Occupation were issued in accordance with the provisions of the Crown Land Act. In addition to illegally constructed buildings, notices were also issued in relation to the unauthorised placement of vehicles, boats and a jet ski on Crown land. Where occupants were not present, notices were affixed to the relevant structures or locations.

The Government of the Turks and Caicos Islands reminds the public that occupying or otherwise using Crown land without lawful authority is an offence under the Crown Land Act. These inspections and enforcement activities form part of a sustained programme aimed at safeguarding public lands, discouraging unlawful development and ensuring that Crown land is managed in the best interests of the people of the Turks and Caicos Islands.

The Crown Land Unit will continue to work closely with its partner agencies to identify and address instances of illegal occupation across the Islands. Persons occupying Crown land without authorisation are encouraged to comply with all notices issued and to seek guidance from the relevant authorities where necessary.

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Beaches Turks & Caicos Opens Team Members State of the Art Welcome Centre  

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PROVIDENCIALES, Turks & Caicos Islands: — Beaches Turks and Caicos has officially unveiled its newly constructed Team Member Welcome Centre, marking a significant milestone in the resort’s ongoing Beaches 2.0 transformation.

The new facility, introduced as part of phase one of the development, is designed to centralize essential services and amenities for team members while elevating comfort, convenience and overall workplace satisfaction. The space now houses a state-of-the-art cafeteria, a multimedia training room, the human resources department, expanded locker and changing facilities and an automated banking machine- creating a comprehensive, one-stop hub for team members.

Speaking at the opening, General Manager Deryk Meany emphasized the broader vision behind the investment and its alignment with the brand’s evolution.

“This is one more step in Beaches 2.0 being consistent, providing personalized service and taking it to the next level for our team members to be comfortable. I want my team to know that this resort is the most ideal place to work and we are invested in their comfort and wellbeing” Meany stated.

The initiative reflects a growing recognition within the hospitality sector that employee experience is connected to guest satisfaction. Beaches Turks and Caicos has prioritized modern infrastructure and staff focused amenities to strengthen team engagement while reinforcing its reputation as a leading employer in the Turks and Caicos Islands.

Regional Managing Director James McAnally described the Welcome Centre as a space for employees’ well-being and operational excellence.

“This project is a long-term plan that was designed to provide comfort for every team member,” McAnally said. “The new dining space can rival fine dining restaurants on the island. We have provided the best for our team and we want them to enjoy the amenities as we continue to enhance the family atmosphere at Beaches Turks and Caicos.”

The restaurant which is a standout feature of the new facility, offers a modern dining experience with upgraded seating, contemporary finishes and an enhanced menu selection. Designed with both functionality and aesthetics in mind, the space reflects the resort’s commitment to quality for its team.

In addition to dining, the multimedia training room introduces advanced learning capabilities, supporting ongoing team development through interactive and technology-driven training sessions. The inclusion of human resources within the same complex further streamlines comprehensive space for staff related services, while the expanded locker and changing areas address a conducive working facilities space for the team.

Long-serving team member Carlton Salmon praised the development, noting its impact on morale and daily operations.

“This place is simply amazing,” Salmon shared.

“The style and design are similar to the new Treasure Beach Village. This is Beaches 2.0. Every team member has given positive ratings for not only the food, but the one-stop shop idea.”

The Welcome Centre’s opening signals more than just a physical upgrade. It shows that Beaches Turks and Caicos continues to position itself as a forward-thinking leader in Caribbean hospitality.

As phase one comes to fruition, anticipation is already building for future enhancements under the Beaches 2.0 initiative, which aims to further integrate innovation, community support and elevated service standards across the resort.

 

PHOTO CAPTION: The official ribbon cutting at the Welcome Centre has (l-r) Curtis Lee, Hotel Manager,  Phildreka Campbell, Learning and Development Manager,  Patricia Talbot, Restaurant Manager,  Javain Campbell,  Diamond team member, James McAnally, Regional Managing Director,  Deryk Meany,  General Manager,  Owenta Coleby, Human Resources Manager,  Tanya Swann,  Executive Assistant Manager Treasure Beach Village, and Dr Anya Malcolm-Gibbs, Director of Special Education Needs Services

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