Ed Forbes
Concerned Citizen
Turks and Caicos, November 06, 2024 – Civil servants are the heartbeat of the nation, but despite being talented, upon return from studies abroad, find their expertise underutilized within rigid systems.
We have much to be grateful for. The government as a whole, has done a commendable job educating our people, but for far too long, civil servants in Turks and Caicos have felt powerless. While jobs exist, they are often not enough to bring meaningful change.
This is not a reflection of their abilities—it’s a failure of empowerment, leaving workers unable to act independently or advocate for change.
Employment without empowerment is futile, resulting in frustration and disengagement. Workers feel they must remain silent out of fear of backlash, worried about crossing professional boundaries or jeopardizing their jobs.
As a result, the most thoughtful and candid conversations about governance occur not in offices but at domino tables and barrooms where there is freedom to speak openly.
This silence reflects a lingering colonial mindset where control is prioritized over autonomy, hindering both personal and institutional growth.
Empowered employees are more engaged, motivated, and productive, which benefits not only the individual but also the organization. Yet in TCI, civil servants are bound by strict rules that limit their ability to speak publicly or challenge government policies.
In offices across the islands—from the law enforcement departments, driver’s license bureau to immigration—workers express a desire for more autonomy to serve the public more efficiently.
Having reasonable autonomy will give them more control over how they complete projects, or letting them choose methods, tools and processes that work more efficiently rather than having to follow antiquated policies and procedures.
For example:
Why are citizens required to buy their own stamps for legal documents like birth certificates, when it should be available at the office or included in the cost? These outdated practices frustrate both workers and the public, slowing progress.
It is disheartening when civil servants raise valid concerns for years, or suggest new ideas only to be ignored. Often times, not until a newly hired foreign worker comes in, voices the same issue, changes are made and he or she is celebrated as a change-maker. This inequity breeds resentment and frustration.
The issue is especially pressing in Grand Turk, where government employees make up a significant portion of the workforce—around 40-50%. With most central government offices headquartered there, civil servants are uniquely positioned at the heart of governance but in my opinion are often treated as pawns in political games.
Despite promises from various administrations, the island’s infrastructure and development have stagnated. This raises uncomfortable questions, is it because too many voices are stifled? Is Grand Turk deliberately overlooked to maintain political leverage?
Civil servants must have the freedom to express their concerns, march for causes, or support issues that impact their lives and families. Neutrality in the workplace is important, but employees should not be silenced when advocating for fairness and progress.
Let me be clear, by no means is this a poke at expatriates or work permit holders, because they bring valuable skills and knowledge, especially in a small developing nation with limited On-the-Job experiences. Nevertheless, it underscores the need for fairness and respect toward local workers.
Of course civil servants should refrain from using social media to post inflammatory remarks about any particular political party, but they should not be silenced when it comes to public issues.
As Keeanga-Yamahtta Taylor’s “whirlwind theory” suggests, how long must we wait for a moment of collective action—a time when people come together to reimagine and create a better political future for all?
Now is the time for real succession planning to empower Turks Islanders and give them a voice in shaping their destiny.