Garfield Ekon
Staff Writer
Turks and Caicos, November 16, 2024 – Tanya Swann, the Beaches Turks and Caicos (TCI) Resorts Villages and Spa, Executive, Tanya Swann was recently awarded the Sandi McCoy for excellence in Sales Department Leadership.
The event was hosted by Unique Vacations, a worldwide representative of Sandals Resorts and Beaches Resorts.
Swann, was one of several sales managers awarded at the ceremony, which recognizes the best in sales and marketing for Sandals, in the Americas.
The awardee said she felt happy and “elated and blessed to have been recognized for such an esteemed Award,” within the chain, through the Caribbean, and “I am indeed proud to be chosen, and honoured,” she said.
Her working with Beaches Resorts, began in April 2004, as a secretary for Food and Beverage, and her tenacity and excellent work ethics led to a promotion as Executive Administration to the General Manager.
Several promotions came after, and in 2019, she was named Director of Sales at Beaches Turks and Caicos.
She credits her rise within the company to mentorship and a willingness to learn and to tackle new challenges, noting that she learned to adapt, took on additional roles, and was clear on where she wanted her career to go.
“In each position that I have worked in at BTC I was given the opportunity not just by management but also by the potential and success which they saw in me. Just like everything in life, sometimes it was not easy, but it was worth it because it got me where I am today. What I have already done and what I will continue to do will determine where my next level of success will be,” she said
Over the years, the awardee has been a key lead in marketing the Beaches Turks and Caicos brand to international partners, speaking at road shows, sales blitz and promotional events across the United States. Swann works closely with travel agents, airline representatives and Business Development Managers to promote the brand and the Turks and Caicos destination, to new and existing customers.
“Sometimes no matter how rough and challenging our lives may be, we must always take a moment and be proud of ourselves no matter what.
God is indeed a good God, a faithful God and he allows us to be recognised when the time is right and not before as his timing is always the right one and the on time one,” she stated.
Tanya Swann was born in the Turks and Caicos Islands (TCI), to a single parent, and has worked in the tourism industry for the past 25 years, with almost 19-years spent at the BTC.
She said after joining the entity, she has had the privilege of going on trips to the various properties, as well as “I did some presentations at the call centres, to the agents,” she said, while pursuing and academic achievements, such as: Associates Degree in Hospitality and Tourism, Certificate Course for Train the Trainer, Certificate in Customer Service Management, Certificate in Business Management, Professional Bachelor Degree in Hotel and Tourism, and Professional Master’s Degree in Hotel and Tourism.
Miss Swann has also received other awards: Most Reliable and Responsible Employee, Award for Sports Woman of the Year, Award for Manager of the Year, Award for being “A Silent Warrior,” as well as receiving the Prestige Special Service Award, Spirit of Excellence Award 2015, Spirit of Excellence Award 2016, the TCHTA Shining Star Award 2016, and the Sales Manager of the Year 2019.
She said “with all the above, I was given the opportunity not only by management, but also myself personally, because I knew what I wanted, and where I wanted to go, so I took every opportunity that i was afforded, and made the best of it. The tools that I live by every day is, confidence, communication, and active listening,” she said.