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Turks and Caicos Islands Government Celebrates Participants of Inaugural Administrative Excellence Training

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PRESS RELEASE 

FROM THE OFFICE OF THE DEPUTY GOVERNOR 

AND HEAD OF THE PUBLIC SERVICE

 

 

Providenciales, Turks and Caicos Islands, 17th October 2024 – The Turks and Caicos Islands Government (TCIG) is delighted to announce the successful completion of its inaugural Administrative Excellence Training, celebrating the achievements of 21 administrative professionals, including Heads of Secretariats and Executive Administrators. The intensive four-day programme, which focused on enhancing essential skills for Administrative Professionals across all Ministries, concluded with a graduation ceremony held on Thursday, 17th October 2024 in Providenciales.

Facilitated through the Training and Development Directorate, the course covered key topics essential to government administration, including operating in an executive office, effective communication, policy drafting, organisational skills, government protocol, financial oversight, and workplace  ethics. To graduate, participants were required to successfully complete a group presentation, the Effective Writing Skills for the Public Service course offered by the International Centre for Parliamentary Studies (ICPS), and a final exam with a challenging pass mark of 80. Impressively, over 90% of the cohort achieved distinction, scoring in the 90th percentile for their overall grade.

The event was attended by Her Excellency Anya Williams, Deputy Governor and Head of the Public Service, and the Honourable Jamell Robinson, Deputy Premier and Minister of Physical Planning and Infrastructure Development, both of whom delivered remarks commending the participants for their dedication and highlighting the importance of their contributions to government efficiency and effectiveness.

The event was further supported by the presence of other Honourable Members of Cabinet, Permanent Secretaries, and Deputy Permanent Secretaries, who were in attendance to express their support for their administrative staff.

Commenting on the programme, Deputy Permanent Secretary, Julianna Musgrove stated, “It is incredibly rewarding to see how the participants have embraced these concepts and applied them to their roles. Their success in this programme is a clear reflection of the importance of continuous learning and development within our Public Service.”

The programme aimed to equip participants with practical skills for day-to-day responsibilities while preparing them to take on more strategic roles in enhancing government efficiency.

Successful graduate, Ms. Terrica Walkin, gave a testimonial on behalf of the cohort, sharing her personal experience. “I found the information very useful and was able to apply it to my responsibilities right away,” Walkin remarked, highlighting the immediate value of the skills and knowledge gained through the programme.

Her Excellency Anya Williams commended the graduates for their hard work, expressing her heartfelt congratulations and stating, “The successful completion of this course highlights our dedication to fostering professional development within the Public Service. This achievement, along with the impressive pass rate, demonstrates our administrative professionals’ commitment to excellence and equips them to contribute to a more responsive and efficient government.”

This first cohort marks the beginning of a larger initiative, with additional cohorts planned to further develop the administrative skills of staff across the entire public service in the coming year.

Successful Participants:

  • Aaron Garland
  • Ali Williams
  • Bernadya Smith
  • Cynara John
  • Cyre Ferguson
  • Darlene Clerveaux
  • Davis Gardiner
  • Denika Been
  • Gladisha Cox
  • Grethen Been
  • Jasmine Malcolm
  • Keshaad Pratt
  • Kissia Thomas-Cornwall
  • Leandra Clarke
  • Leandrea Missick
  • Marah Smith
  • Mellisa Rolle-Ariza
  • Shanetta Thompson
  • Terrica Walkin
  • Vershina Forbes
  • Wendy Saunders

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Government

$94.1Mfor Health; Knowles Pushes to Keep Care at Home

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Turks and Caicos, April 25, 2026 – A major shift in how healthcare is delivered in the Turks and Caicos Islands is at the center of the Government’s latest budget, with a focus on reducing reliance on overseas treatment and strengthening services at home.

Presenting his contribution to the national debate, Kyle Knowles outlined a strategy aimed at building a more sustainable healthcare system—one that allows more residents to access quality care within the country.

The health sector has been allocated $94.1 million, making it one of the largest areas of public spending in the $550.8 million Budget passed on April 23.

Central to the Minister’s approach is a restructuring of the Treatment Abroad Programme (TAP), which has grown significantly in recent years as more patients are sent overseas for specialized care.

The Government now aims to reverse that trend.

“We are reforming healthcare to ensure long-term sustainability,” Knowles indicated, pointing to efforts to strengthen local services and reduce the need for travel.

The strategy includes improving healthcare infrastructure, expanding services available within the islands and increasing efficiency through the digitization of medical records.

Digitization is expected to support better coordination of care, reduce delays and allow for more accurate tracking of patient needs—part of a broader effort to modernize public services.

The Minister emphasized that the goal is not only cost control, but improved access.

“No family should have to leave home to get quality care,” he said, underscoring the Government’s intention to refocus healthcare delivery on local capacity.

The shift comes as rising healthcare costs continue to place pressure on public finances, with overseas treatment representing one of the most expensive components of the system.

By investing more heavily in domestic services, the Government is seeking to reduce that burden while improving outcomes for residents.

While the direction is clear, details on timelines and the pace of expansion for local services were not fully outlined in the presentation.

Still, the emphasis on sustainability, access and modernization signals a strategic pivot in how healthcare is expected to evolve in the Turks and Caicos Islands.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

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Government

Premier Defends Budget Strategy, Rejects Claims of Inefficiency

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Turks and Caicos, April 25, 2026 – Premier Charles Washington Misick has pushed back against criticism of the Government’s newly passed budget, defending both its direction and execution as deliberate and necessary for national development.

Wrapping up debate on the $550.8 million Budget, passed on April 23, the Premier dismissed concerns raised by the Opposition about inefficiency, rising costs and gaps in delivery, insisting the Government’s approach is measured and focused on long-term growth.

“This budget is about delivering for our people,” Misick said, as he reinforced the administration’s commitment to infrastructure, healthcare expansion and broader economic development.

Opposition Leader Edwin Astwood had earlier challenged the Government’s performance, pointing to unfilled posts, delayed projects and what he described as weak execution despite increasing allocations.

In response, the Premier rejected the notion that the Government is failing to deliver, instead arguing that building national capacity takes time and sustained investment.

He maintained that staffing challenges are being addressed and that improvements across ministries are ongoing, even as demand for public services grows.

The Premier also defended the scale of spending, framing it as a necessary step to support development across the islands, rather than unchecked expansion.

“We are investing in the future of this country,” he said, pointing to continued funding for infrastructure, community development and public services.

On the question of equitable growth, Misick reiterated his administration’s focus on balanced development, including ongoing investments in the Family Islands.

He argued that progress is being made, even if transformation is not occurring as rapidly as some would like.

Throughout his closing remarks, the Premier leaned on the country’s economic fundamentals—highlighting strong cash reserves, stable growth projections and international confidence in the Turks and Caicos Islands’ fiscal management.

While the rebuttal addressed criticism head-on, it did not significantly alter the structure of the budget or introduce major new measures in response to concerns raised during the debate.

Instead, the Government’s position remained consistent: the plan is in place, the investments are targeted, and delivery will continue.

The exchange underscores a clear divide—between an Opposition pressing for faster, more measurable results, and a Government maintaining that its strategy is already on course.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

PHOTO COURTESY OF THE OFFICE OF THE PREMIER

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Government

Digital Government Push Advances, but Reliability and Security Details Remain Unclear

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Turks and Caicos, April 25, 2026 – There was no mistaking the enthusiasm of the Minister of Finance, Investment and Trade, E. Jay Saunders, as he laid out his vision for a more digitally driven Turks and Caicos Islands—one where services are faster, systems are connected, and doing business is easier.

But within that forward-looking presentation, what remained notably absent were clear timelines and defined measures to ensure data security and system reliability.

“We are moving toward a fully integrated digital government,” Saunders told the House, as he outlined a future where public services are delivered seamlessly through technology.

With responsibility for the country’s economic and digital transformation, Saunders pointed to several areas expected to be reshaped by the rollout of e-government systems, including revenue collection, business licensing, customs processing and access to public services—all designed to reduce delays, improve compliance and streamline transactions.

The vision is one of convenience and efficiency: fewer lines, faster approvals, and systems that communicate across departments rather than operate in silos.

Within the framework of the Government’s $550.8 million Budget, passed on April 23, the digital push is positioned as a key driver of modernization and improved service delivery.

However, for many users, the experience of government systems today remains inconsistent.

Periodic outages, payment disruptions and service downtime continue to affect daily transactions, raising practical concerns about how quickly the country can transition to a fully digital model.

Despite the scale of the ambition, the Minister’s presentation did not directly address how system reliability will be strengthened or how data will be protected as more services move online.

Those elements—uptime, security and resilience—are critical to public confidence, particularly as businesses and residents become increasingly dependent on digital platforms to access government services.

The direction is clear, and the potential impact is significant.

But as the country moves closer to greater digital dependence, the success of that transformation will ultimately rest not just on what is promised—but on whether the systems can be relied upon when they are needed most.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

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