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TCIAA ADDRESSES ANNOUNCEMENT OF TEMPORARY SUSPENSION OF OPERATIONS BY INTERCARIBBEAN AIRWAYS INTO SOUTH CAICOS

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Providenciales, Turks and Caicos Islands, Sunday, 8th September 2024 – Yesterday, Saturday September 7th, 2024 it was brought to the attention of the Turks and Caicos Islands Airports Authority (“TCIAA”) through a social media posting that InterCaribbean Airways (“ICA”) will be discontinuing services between Providenciales and South Caicos airports for two weeks, starting on September 14th and ending on September 30th 2024.

Unfortunately, ICA’s notice of this service disruption was not directly communicated to the Airports Authority. Instead, it was sent to select hoteliers, government offices in South Caicos, and various stakeholders. ICA has reportedly suggested to stakeholders that the cause of the service suspension is due to restrictions imposed by the Airports Authority, specifically concerning the airline’s inability to use an Embraer 120 (“E120”) aircraft for South Caicos operations.

On August 29th 2024, ICA’s Operations Manager wrote an email to the TCIAA’s Deputy CEO for Operations and Director of Safety and Security, vaguely informing them of the need to temporarily remove their current equipment (a DHC-6 Twin Otter aircraft) from service and inquiring about using the E120 in its place. Regrettably but understandably, this email was not formally responded to as those emailed were already engaged in conversations with the same Operations Manager for ICA on matters relating to special one-off flights using the E120 and the airport for after-hour operations. Thus, the lack of response to this single email, may have been due to a misunderstanding of the nature of the inquiry in the light of ongoing conversations. Apart from this single email, ICA did not make any other contact with the TCIAA to procure a response from those emailed, or attempt to escalate its concerns to the upper leadership of TCIAA for proactive engagement and resolution. To be clear, at no time did ICA advise the TCIAA of its intent to suspend services into South Caicos or contact the TCIAA to substantially coordinate mitigating solutions to its need to remove the current aircraft from service.

The Airports Authority has previously received approval from the UK Regulator, Air Safety Support International (ASSI) to conduct one-off flights of aircraft exceeding the 10,000 kilograms weight limit, including commercial and general aviation aircraft into South Caicos. However, ASSI has in later times advised that no further requests will be granted until specific security measures are in place, namely the completion of a perimeter fence and the installation of security scanning machines.

As the public is aware, the perimeter fence of the South Caicos airport was significantly destroyed during the 2017 hurricanes. Upon transitioning to new leadership between late 2021/early 2022, works for the installation of a new perimeter fence began, and construction was completed on 3rd September 2024. Before ICA’s announcement, the Airports Authority’s security managers were and remain scheduled to fly to South Caicos on Monday, 9th September 2024 to formally accept the handover of the security perimeter fence. Upon completion of this handover, the TCIAA will document the status of the fence and submit an application to ASSI to upgrade the airport’s security status.

It is important to note that South Caicos Airport is currently not approved by ASSI for international flight operations. The airport is restricted to aircraft operations involving aircraft weighing less than 10,000 kilograms. Therefore, the operation of the E120 aircraft is currently not permissible, despite the airport meeting firefighting requirements for that aircraft.

To gain ASSI clearance for international aircraft operations, the TCIAA must provide evidence of a compliant installation of the perimeter fence, as well as install security screening equipment that meet the Overseas Territories Aviation Requirements (“OTAR”) standards. Once these requirements are fulfilled, ASSI will communicate this to the TCI Civil Aviation Authority, which will then advise the Governor to reinstate the airport into the national aviation security network.

It is possible to request special leave from ASSI to operate the E120 for domestic commercial flights. If ICA had made clear its intentions with the TCIAA it would have been advised of the imminent security handover of the airport’s perimeter fence line and interim options for passenger and baggage screening which may have prevented the need for its decision and announcement made to suspend flight services into South Caicos. Notably, an Invitation to Tender for the acquisition of Security Screening Equipment is currently lodged with the Procurement Board awaiting its approval and release to allow for bids to be received.

The Airports Authority has been informed that ICA has previously contracted with Caicos Express to handle flights during periods when its DHC-6 is out of service. ICA, however, has stated that contracting Caicos Express is costly and that bookings during the suspension period are too low to justify the expense (there being only 58 reported bookings during the period). The TCIAA is unable to confirm the fact of or the extent to which efforts were made by ICA to negotiate a ‘filler’ service arrangement with Caicos Express.

The TCIAA has noted with disappointment with the manner in which ICA’s decision was made and communicated to both the Government and the people of South Caicos. It does not appear that every possible option was explored or exhausted before a unilateral decision was made to suspend flight services, and believes more could have been done to ensure the island of South Caicos maintained connectivity during this period. To this end, the TCIAA is working aggressively with the support of the Office of the Premier and Ministry of Border Control (the Ministry responsible for Airports) to resolve and/or mitigate the adverse implications of ICA’s unfortunate decision and announcement.  The Public will be updated as works for a resolution progress.

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Beaches Turks & Caicos welcomes record 111 interns in 2026 summer programme

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Beaches Turks and Caicos Hotel Manager Ghislain Boutoulle was on hand to welcome the over 100 interns at the orientation session recently

PROVIDENCIALES, Turks & Caicos Islands: — Beaches Turks and Caicos Resort has launched its 2026 Summer Internship Programme with a record-breaking cohort of 111 high school and tertiary-level students, marking the largest intake in recent years.

The six-week programme, which runs from July 6 to August 14, 2026, is designed to give young Turks and Caicos Islanders hands-on exposure to the hospitality industry across a wide range of departments.

Human Resources Recruitment Specialist Fitzroy Virgo highlighted the programme’s growing significance, “this is the largest cohort we have had in recent times. We currently have 111 participants with a waiting list of almost another 100. We are happy that we have been able to attract some of the brightest and best young minds in the Turks and Caicos Islands as we have interns from Providenciales, North and South Caicos Islands.”

Virgo also noted that the programme goes beyond technical training, incorporating soft skills workshops in financial literacy, customer service, résumé writing and brand and image management.

General Manager Deryk Meany praised the human resources and training teams for the programme’s sustained growth. “The success of this programme has allowed us to grow each year as we continue to build a conducive learning environment for aspiring professionals in the hospitality industry throughout the Turks and Caicos Islands,” Meany said.

He noted that many of this year’s interns were first introduced to Beaches through educational tours facilitated by the Sandals Foundation. “We are excited to provide training in the various areas but more importantly to train them in the soft skills areas that will allow them to be more marketable after they experience this internship programme.”

Among the interns is Maranatha Academy fifth form student Vernae Handfield, who has set her sights on the culinary arts. “My dream is to explore the culinary world and to be a Michelin chef in the future — hence my reason for wanting to start my experience here at the largest resort in the Turks and Caicos Islands,” Handfield shared. “I’m looking forward to learning from all these experts who have many years of experience in the different cuisines.”

For others, the programme offers a bridge between classroom theory and real-world application. Keiser University accounting major Sean Astwood II said the opportunity is perfectly aligned with his academic goals. “I want to be able to put into practice my theoretical knowledge into the field of accounting and eventually auditing. Getting the opportunity here at Beaches Turks and Caicos Resort is the perfect environment for me to start to build my skills. I’m grateful for this experience to be immersed into this dynamic working environment.”

The programme has also fostered a culture of return, with several interns participating for multiple consecutive years — a testament to the quality and lasting impact of the experience. As Beaches Turks and Caicos continues to expand its community engagement through hospitality education, the 2026 cohort stands as a powerful reflection of the resort’s commitment to developing local talent and strengthening the Turks and Caicos Islands’ hospitality workforce for years to come.

Photo Insert: A section of the audience at the Beaches Turks and Caicos 2026 summer internship programme at the Caribbean Village conference room

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Multi-Agency Operation Targets Illegal Occupation of Crown land in Blue Hills  

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Providenciales, Turks and Caicos Islands, July 9, 2026- The Crown Land Unit, with coordination and support from the Informal Settlements Unit (ISU), conducted a multi-agency enforcement exercise in the Blue Hills area off Tom Lightbourne Road and opposite the dump on Thursday, July 2, 2026, as part of the Government’s ongoing efforts to protect Crown land from illegal occupation and encroachment.

The operation brought together representatives from the Crown Land Unit, the ISU, the Planning Department and the Royal Turks and Caicos Islands Police Force who provided security for the exercise. Following a briefing, inspections were carried out across a number of parcels of Crown land where illegal structures and other unauthorised uses had been identified.

During the exercise, officers served a total of eleven (11) Letters of Illegal Occupation to occupied structures, while six (6) Section 22 Notices of Unauthorised Occupation were issued in accordance with the provisions of the Crown Land Act. In addition to illegally constructed buildings, notices were also issued in relation to the unauthorised placement of vehicles, boats and a jet ski on Crown land. Where occupants were not present, notices were affixed to the relevant structures or locations.

The Government of the Turks and Caicos Islands reminds the public that occupying or otherwise using Crown land without lawful authority is an offence under the Crown Land Act. These inspections and enforcement activities form part of a sustained programme aimed at safeguarding public lands, discouraging unlawful development and ensuring that Crown land is managed in the best interests of the people of the Turks and Caicos Islands.

The Crown Land Unit will continue to work closely with its partner agencies to identify and address instances of illegal occupation across the Islands. Persons occupying Crown land without authorisation are encouraged to comply with all notices issued and to seek guidance from the relevant authorities where necessary.

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Beaches Turks & Caicos Opens Team Members State of the Art Welcome Centre  

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PROVIDENCIALES, Turks & Caicos Islands: — Beaches Turks and Caicos has officially unveiled its newly constructed Team Member Welcome Centre, marking a significant milestone in the resort’s ongoing Beaches 2.0 transformation.

The new facility, introduced as part of phase one of the development, is designed to centralize essential services and amenities for team members while elevating comfort, convenience and overall workplace satisfaction. The space now houses a state-of-the-art cafeteria, a multimedia training room, the human resources department, expanded locker and changing facilities and an automated banking machine- creating a comprehensive, one-stop hub for team members.

Speaking at the opening, General Manager Deryk Meany emphasized the broader vision behind the investment and its alignment with the brand’s evolution.

“This is one more step in Beaches 2.0 being consistent, providing personalized service and taking it to the next level for our team members to be comfortable. I want my team to know that this resort is the most ideal place to work and we are invested in their comfort and wellbeing” Meany stated.

The initiative reflects a growing recognition within the hospitality sector that employee experience is connected to guest satisfaction. Beaches Turks and Caicos has prioritized modern infrastructure and staff focused amenities to strengthen team engagement while reinforcing its reputation as a leading employer in the Turks and Caicos Islands.

Regional Managing Director James McAnally described the Welcome Centre as a space for employees’ well-being and operational excellence.

“This project is a long-term plan that was designed to provide comfort for every team member,” McAnally said. “The new dining space can rival fine dining restaurants on the island. We have provided the best for our team and we want them to enjoy the amenities as we continue to enhance the family atmosphere at Beaches Turks and Caicos.”

The restaurant which is a standout feature of the new facility, offers a modern dining experience with upgraded seating, contemporary finishes and an enhanced menu selection. Designed with both functionality and aesthetics in mind, the space reflects the resort’s commitment to quality for its team.

In addition to dining, the multimedia training room introduces advanced learning capabilities, supporting ongoing team development through interactive and technology-driven training sessions. The inclusion of human resources within the same complex further streamlines comprehensive space for staff related services, while the expanded locker and changing areas address a conducive working facilities space for the team.

Long-serving team member Carlton Salmon praised the development, noting its impact on morale and daily operations.

“This place is simply amazing,” Salmon shared.

“The style and design are similar to the new Treasure Beach Village. This is Beaches 2.0. Every team member has given positive ratings for not only the food, but the one-stop shop idea.”

The Welcome Centre’s opening signals more than just a physical upgrade. It shows that Beaches Turks and Caicos continues to position itself as a forward-thinking leader in Caribbean hospitality.

As phase one comes to fruition, anticipation is already building for future enhancements under the Beaches 2.0 initiative, which aims to further integrate innovation, community support and elevated service standards across the resort.

 

PHOTO CAPTION: The official ribbon cutting at the Welcome Centre has (l-r) Curtis Lee, Hotel Manager,  Phildreka Campbell, Learning and Development Manager,  Patricia Talbot, Restaurant Manager,  Javain Campbell,  Diamond team member, James McAnally, Regional Managing Director,  Deryk Meany,  General Manager,  Owenta Coleby, Human Resources Manager,  Tanya Swann,  Executive Assistant Manager Treasure Beach Village, and Dr Anya Malcolm-Gibbs, Director of Special Education Needs Services

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