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Provo Water Company Issues an Update on Water Distribution Challenges

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PROVIDENCIALES, TCI. MAY 22, 2024: Provo Water Company (PWC) announced today that, due to persistent demands, water restrictions will continue through June 2024 as the organization continues its commitment to improving the water distribution network through various projects addressing current distribution challenges.

The water restrictions, which have been in place on an as-needed basis, will continue in the following areas: West of Suzie Turn: Including The Bight (between Beaches Resort and Turtle Cove), Cooper Jack, Industrial Park, Thompson Cove, Cherokee Road, Blue Mountain, Downtown, Airport Road, Kewtown, Blue Hills, Five Cays, South Dock, and Chalk Sound will encounter low to no water pressure during nightly restrictions from 11:00 p.m. to 5:30 a.m. Venetian Road and Turtle Tail: Will undergo a 50% water restriction from 9:00 p.m. to 5:30 a.m., potentially leading to reduced water pressure for customers.

In response to the ongoing high water demands, PWC Managing Director Robert Hall reaffirmed his team’s unwavering commitment to mitigating these challenges.

He said, “Water demands on Providenciales are still high, and as we continue to make progress on our improvement projects to address these short-term distribution challenges, we kindly ask for your patience and understanding while we work expeditiously to resolve these issues.”

PWC is currently working on three key projects to improve water distribution across Providenciales. The primary focus is on the New City Water Transmission Main Project, which includes the installation of larger-diameter pipes along a new route. This initiative aims to significantly boost water flow and establish an alternative distribution route through which to distribute water.

Another project currently underway involves replacing older valves in the water distribution network with newer, larger-diameter valves. This upgrade will enhance water flow, resulting in improved distribution along the existing network pipes. The third project focuses on enhancing the current booster equipment responsible for augmenting water flow within the distribution network.

These enhancements will bolster the booster’s capacity to leverage the upgraded pipe diameters and replaced valves more efficiently.

Speaking on the projects and their progress, Hall said, “These projects have always been a part of our plan to accommodate the growth of the country. Unfortunately, unforeseen setbacks due primarily to the long-term effects of the pandemic and its impact on the world economy and supply chains, among other factors, have taken their toll on our project timelines. Our team is committed to resolving these issues as quickly as possible, but we are taking every measure to ensure that we do so in a way that allows us to continue providing incredible service and value to our customers.”

In addition to the improvement projects, PWC is also in the process of building a new water plant on the northwest side of the island. This new plant will introduce a new distribution point closer to the areas currently experiencing water restrictions and provide a host of benefits to water distribution for the whole island. Hall emphasizes the significance of water conservation as a crucial measure in addressing water shortages.

Simple actions like repairing leaks, utilizing water-efficient fixtures, and practicing mindful water usage can greatly contribute to preserving precious water resources and reducing monthly bills.

For more information on Provo Water Company and its water efficiency and conservation initiatives, visit its website, provowater.com, and social media pages at @ProvoWaterCompany for tips and announcements, or contact our customer service team at customerservice@provowater.com.

Magnetic Media is a Telly Award winning multi-media company specializing in creating compelling and socially uplifting TV and Radio broadcast programming as a means for advertising and public relations exposure for its clients.

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News

DDME Hurricane Preparedness Expo, Huge success in The Nation’s Capital

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Providenciales, Turks and Caicos Islands – Friday, 26 June 2026: The Department of Disaster Management and Emergencies (DDME) successfully hosted its Hurricane Preparedness Expo this past Friday, 19 June 2026, at the Dillon Hall in Grand Turk. Residents and visitors attending the event, took full advantage of the opportunity to learn more about hurricane preparedness while participating in exciting activities and receiving complimentary tokens.

The expo brought together several key partners and stakeholders, including the TCI Red Cross, Do it Center (Building Materials), Pelican Energy TCI, Interhealth Canada, TCI Regiment, Health Promotion and Advocacy Unit, Aged Care and Rehabilitation TCI, the Environmental Health Department, Survey and Mapping Department and the Public Works Department.  These stakeholders and vendors contributed to the event’s success by sharing valuable information and products aimed at helping individuals and families prepare for the hurricane season.

Both the Director and Deputy Director for DDME addressed attendees and emphasised the importance of remaining vigilant throughout the Atlantic Hurricane Season.  DDME Director, Lt. Col (Ret’d) Jason Hills stated, “Preparedness is not a one-time activity but an ongoing responsibility. We encourage everyone to take the necessary steps by staying informed and ensuring their emergency plans and supplies are up to date,” DDME Deputy Director Ms. Kevaun Lucas added that, “It only takes one storm to change lives and communities forever. That is why preparedness cannot wait until a hurricane is on our doorstep, take the time now so you will not be caught off guard later.”

DDME would like to take this opportunity to express gratitude to all vendors and persons from the Grand Turk community that attended this event.  We also express our sincere thanks to The Hon. Otis Morris and Hon. Sharon Simons for their presence and participation.

The Hurricane Preparedness Expo forms part of the DDME’s ongoing public awareness and community outreach initiatives during the Atlantic Hurricane Season. These events aim to strengthen preparedness and resilience across the country.  The public is warmly encouraged to attend DDME initiatives and take an active role in hurricane preparedness.

UPCOMING CHURCH SERVICE

Sunday, 28 June 2026  •  St. Mary’s Pro-Cathedral, Grand Turk  |  9:00 AM (New time)

OTHER UPCOMING EVENT

Saturday, 4 July 2026  •   Community Hurricane Scavenger Hunt, Meeting point: Oseta Jolly Primary School, Providenciales |  2:00 pm – 5:00 pm

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News

Turks and Caicos Islands Expands US Reach with New United Airlines Denver Route  

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Providenciales, Turks and Caicos Islands (June 26th, 2026) — The Turks and Caicos Islands is celebrating another major airlift milestone with the announcement that United Airlines will launch new nonstop service between Denver International Airport (DEN) and Howard Hamilton International Airport in Providenciales (PLS) beginning December 2026.*

The new weekly service marks a significant expansion of United Airlines’ established presence in the Turks and Caicos Islands and is the result of extensive negotiations with the Turks and Caicos Islands Airports Authority (TCIAA).

This announcement comes on the heels of the Turks and Caicos Islands’ successful roadshow in Denver, where the delegation, led by the Premier, Hon. Charles Washington Misick, was warmly welcomed by Governor Jared Polis, who proclaimed May 20th, 2026, as Turks and Caicos Islands Friendship Day in Colorado in recognition of the growing ties between the destination and the state.

Premier, Hon. Charles Washington Misick, said this new route will open up new opportunities for the Turks and Caicos Islands.

“This new direct service between Denver and Providenciales is tremendously exciting for the Turks and Caicos Islands. Denver is one of America’s great aviation gateways, opening convenient access to Colorado, California, and the entire western United States. Having already established strong links to the eastern and midwestern markets, we are delighted to now extend our reach to the west. We are confident this route will unlock significant opportunities for tourism, business, and investment and further strengthen our ties with the United States,” he said.

Minister of Tourism, Hon. Zhavargo Jolly, welcomed the announcement as a strong endorsement of the destination’s growing appeal and the Ministry’s continued efforts to diversify source markets and expand airlift.

“This new service between Denver and Providenciales represents another important step in expanding the global reach of the Turks and Caicos Islands. For many years, our strongest air connections have been concentrated along the East Coast and in the Midwest of the United States. Today, we continue our strategic expansion westward, creating direct access to one of North America’s most dynamic and affluent regions. This route strengthens our ability to attract visitors whose interests align naturally with the Turks and Caicos Islands’ tourism product—from luxury travel and wellness experiences to diving, outdoor adventure, and second-home ownership,” he said.

Minister of Physical Planning and Infrastructure Development, Hon. Arlington Musgrove, described the announcement as another important step in strengthening the destination’s connectivity and competitiveness.

“This new service is the result of continued collaboration between the Government, the Turks and Caicos Islands Airports Authority, Experience Turks and Caicos and our airline partners. Expanding air access is critical to sustaining tourism growth, and we are pleased that United Airlines continues to recognise the immense opportunity that exists here in the Turks and Caicos Islands,” the Minister said. “As part of our broader strategic vision, we have been deliberately cultivating and developing routes from the western portion of North America — a market of enormous potential — with the goal of securing greater overall air capacity into our destination.”

“We’re excited to give our customers yet another non-stop option between the Caribbean and Denver,” said Tom Kozlowski, Senior Manager of Latin, Caribbean, & Hawaii Network Planning, United Airlines. “United is the largest carrier in Denver, and this new addition will be the westernmost service from Turks and Caicos to the US, opening new tourism opportunities. We know our customers in Denver and surrounds will enjoy easier access to beautiful beaches, unique island charm, and vibrant culture in one of the Caribbean’s most sought-after destinations.”

The addition of the Denver route further strengthens the Turks and Caicos Islands’ airlift portfolio and builds on recent successes in expanding access from key and emerging markets. Experience Turks and Caicos and the Turks and Caicos Islands Airports Authority will continue working closely with airline partners to identify opportunities for strategic growth and enhanced connectivity.

The new route will be operated by a Boeing 737 MAX 9 aircraft featuring 179 seats, including 20 in business class and 159 in economy.

The tentative flight schedule is below:

Route Start Date/Frequency Departure Time Arrival Time Aircraft
DEN – PLS Dec. 19, Weekly on Saturdays 10:00 17:00 Boeing 737 MAX 9
PLS – DEN Dec. 19, Weekly on Saturdays 13:35 17:21 Boeing 737 MAX 9

Schedule subject to change.

Customers can book flights at united.com and on the United app.

*Subject to Government approval

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Crime

Human Trafficking Probe Revealed as Police Warn of Growing Teen Crime Concern

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Deandrea Hamilton | Editor

Turks and Caicos, June 23, 2026 – A police briefing intended to update the public on crime trends in the Turks and Caicos Islands instead exposed what may be one of the most significant criminal investigations currently underway in the country.

When questioned about the June 14 shooting on Bible Street, Police Commissioner Fitz Bailey revealed that the incident stemmed from an anti-human trafficking operation during which 12 women believed to be victims of human trafficking were rescued by law enforcement.

“The officers were engaged in an anti-human trafficking operation… 12 females were rescued or victims of human trafficking were rescued, and they are in our care and that investigation is advanced,” Bailey told reporters.

The revelation stunned many who had linked the Bible Street shooting to other recent violent incidents, including the June 12 murder in Five Cays. However, the Commissioner indicated the confrontation was connected to the anti-human trafficking investigation, though he declined to provide further details due to the sensitive nature of the ongoing case.

More than a week later, authorities continue to maintain that the investigation remains active. Magnetic Media has confirmed with police officials that no arrests have yet been made in connection with the alleged human trafficking operation.

The Commissioner also sounded the alarm over what appears to be an emerging trend involving teenage boys and serious criminal activity. In discussing recent incidents, Bailey suggested that some young offenders are operating within organized criminal networks and warned that law enforcement alone cannot solve the growing problem.

“My experience tells me that once they reach a threshold it is very difficult to bring them back,” Bailey said. “The social agencies will have to get involved. We have to find a way to reach these unattached youth and to engage them and to create that positive reinforcement in their life.”

Despite those concerns, Bailey reported that overall crime in the Turks and Caicos Islands continues to trend sharply downward.

According to police statistics presented at the briefing, murders have fallen from 13 at this point last year to just one in 2026, representing a 92 percent reduction. Attempted murders have fallen by 100 percent, kidnappings by 75 percent, robberies by 34 percent, aggravated burglaries by 22 percent, firearm possession offences by 50 percent and incidents involving the discharge of firearms by 85 percent. Police reported that nearly every major category of serious crime has declined compared to the same period last year.

The lone murder recorded in the Turks and Caicos Islands for 2026 occurred on June 12 in Five Cays. While no arrest has been made in that case, the Commissioner indicated that investigators believe they know who is responsible.

“I am convinced and I am positive that the perpetrator is a teenager,” Bailey stated.

The press conference was held at Police Headquarters in Providenciales.

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