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The Turks and Caicos Islands Registers Record Air Arrivals in January and February 2024

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Press Release

 

PROVIDENCIALES, TURKS AND CAICOS ISLANDS (March 18th, 2024) – The Turks and Caicos Islands has enjoyed a record start to 2024 with a surge in air arrivals during January and February, outpacing the same period in 2023.

For January, there were 61,924* air arrivals with 64,088* arrivals in February. This represents a 6 percent increase over January 2023 which saw 58,413 arrivals and a 13.3 percent increase over February 2023 which saw 56,581 arrivals.

Cruise visitors were lower in January and February 2024 when compared to the corresponding period for 2023. The Grand Turk Cruise Centre welcomed 86,822* cruise passengers in January 2024 and 78, 293* in February compared to 88,471 cruise passengers in January 2023 and 96,127 in February 2023, a 1.89 percent and −18.56% percent reduction respectively.

The increase in air arrivals continues the upward trend evidenced in 2023.

Minister of Tourism, the Honourable Josephine Connolly said this was a bumper winter season for the destination.

“We entered the winter season with optimism based on our 2023 figures and our expectations were surpassed. The Turks and Caicos Islands continue to be the destination of choice for our affluent, luxury lifestyle market and we have been seeing that with thousands passing through the Howard Hamilton International Airport. On Saturday, March 9th, the Turks and Caicos Airports Authority (TCIAA) reported a staggering 10,077 passengers passing through the airport on that day alone! That marked a pinnacle for us with the highest influx of arrivals for the season to date,” the Minister said.

As the Turks and Caicos Islands continue to attract increased visitors, the destination is working to ensure the comfort of our guests as they arrive and depart.

For arrivals, the TCIAA has procured additional tents to provide a protective haven from the elements should the line extend beyond the building and the distribution of chilled bottled water to ensure passengers remain cool during their wait.

For departures, the ongoing Congestion Alleviation Project aims to enhance passenger experience and minimise congestion at the airport while the TCIAA advances the redevelopment project.

This project includes the immediate terminal buildout:

⦁ Expanded vehicle drop-off area (Completed)
⦁ Relocation of airline offices (Completed)
⦁ Second-level security screening (Ongoing)
⦁ Departure hold room expansion on the second level (Ongoing)
⦁ In transit passenger screening and holding room (Completed)
⦁ Expansion of the departures and boarding gates (Ongoing)

To enhance efficiency during peak periods, and mitigate delays, the TCIAA has also implemented several initiatives among them the addition of Apron Controllers to closely monitor aircraft parking and turnaround times, aiming to minimise delays through improved communication and aid in faster turnaround times for aircraft parking, and a Notice to Airmen (NOTAM) restricting General Aircraft (GA) operations between 12:00 noon and 3:00 pm on Saturdays. This prioritises airlines, potentially reducing overall air traffic at Howard Hamilton International Airport and alleviating airspace congestion.

Other initiatives include increased security personnel, strategically positioning hosts to ensure efficient flow in high foot traffic areas and live entertainment to serenade passengers.

*These are preliminary figures

About the Turks and Caicos Islands

The Turks and Caicos Islands is made up of two groups of islands in the Lucayan Archipelago: The larger Caicos Islands and the smaller Turks Islands, thus the name. It is home to the best beaches in the world with majestic white sand and crystal-clear turquoise waters. Each island and cay are a destination of its own. Providenciales is home to world-renowned Grace Bay Beach, luxury hotels, resorts, villas, spas and restaurants. Grand Turk is ‘home away from home’ for our cruise passengers, and our sister islands are the gateway to nature, exploration, and culture. Considered the world’s best-kept secret, TCI is an effortless escape – with an ease of connectivity through direct flights from major cities in the United States, Canada, and the United Kingdom

News

Starlink Gets 15-Year TCI Licence; Commission Reveals Fees, Future Flow and Digicel Partnerships

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Deandrea Hamilton | Editor

 

PROVIDENCIALES, TURKS AND CAICOS ISLANDS — Starlink has been granted a 15-year telecommunications licence in the Turks and Caicos Islands, with the satellite internet provider required to pay an initial licensing fee of approximately $112,600, followed by annual payments tied to revenues and spectrum use.

The details were provided directly to Magnetic Media by Kenva Williams, Director General of the TCI Telecommunications Commission, following the August 27 formal licensing ceremony.

Williams said Starlink will pay seven per cent of gross annual revenues for its network licence, a $23,600 annual spectrum fee, and a further 1.8 per cent of annual gross revenues as a regulatory fee. The licence carries conditions and runs for the same 15-year period afforded other service providers.

The Telecommunications Fee Structure Regulation was also amended to create a category for satellite services.

For consumers, Williams confirmed that Starlink operates independently of Flow and Digicel, meaning residents do not require either provider to access its regular satellite internet service. He also confirmed that areas shown in blue on Starlink’s availability map indicate that service is available.

However, the relationship changes with Direct to Cellular (D2C) technology.

“For Direct to Cellular services, they will partner with Flow and Digicel,” Williams told Magnetic Media.

The Director General described Starlink as a complement to terrestrial telecommunications, capable of facilitating internet access in locations and circumstances where conventional infrastructure has been difficult or impossible to deploy.

That need helped drive a licensing process Williams said took two years.

Speaking at the ceremony, he explained that the Commission found no Caribbean regulatory framework it could simply replicate and therefore undertook consultation with existing operators, satellite providers, stakeholders and the public.

Williams said a Commission survey found 80 percent of respondents wanted Starlink, but acknowledged concerns from existing operators about the impact of a global satellite provider entering the TCI market.

“We’re going to ensure that policies are in place to keep the terrestrial services alive,” Williams said, stressing that Flow and Digicel maintain critical physical and mobile infrastructure. He also urged government not to abandon plans for a national fibre network, describing it as “a must.”

For Starlink, however, the licence represents more than commercial entry into another market.

Rebecca Hunter, Director of Market Access for Starlink, described August 27 as “day one of our relationship with the Turks and Caicos Islands,” promising that the company intends to become a long-term community partner.

“We look forward to contributing in the proper ways, following all the rules and requirements… and we look forward to giving back to the community,” Hunter said.

She identified resilience, government continuity, maritime services, disaster management, healthcare and education among areas where Starlink believes its technology can contribute.

“However we can contribute, we want to be part of your story,” Hunter told the gathering.

The entry is particularly significant for an archipelago where smaller and sparsely populated islands have historically presented challenges for traditional telecommunications infrastructure.

For the Commission, Starlink therefore adds another layer of connectivity rather than replacing existing networks — expanding consumer choice today while creating future opportunities for satellite-to-mobile connectivity through TCI’s established operators.

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Flow Strengthens Network Leadership in TCI

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Turks and Caicos Islands – Leading telecoms provider Flow TCI has announced enhancements to both its fixed and mobile networks, delivering faster speeds, expanded coverage and greater capacity for customers across the country.

The latest improvements include the activation of a new mobile site in Long Bay, enhanced broadband speeds for residential customers, and independent recognition from Ookla for the performance of the company’s fixed network.

“Together, these developments reflect our continued focus on building the digital infrastructure needed to support the evolving needs of households, businesses and the wider economy,” said Joanne Missick, Country Manager, Flow Turks and Caicos Islands.

“Our continued network enhancements are focused on delivering a better experience for our customers while ensuring that the Turks and Caicos Islands has the digital infrastructure needed to support economic growth, innovation and opportunity.”

The newly activated mobile site in Long Bay delivers improved coverage, increased network capacity and faster mobile connectivity to one of the fastest-growing communities in the Turks and Caicos Islands. Further mobile network expansion is planned through late 2026 and into 2027, strengthening Flow’s ability to meet growing demand and ensuring more communities can benefit from high-quality connectivity.

Flow has also enhanced the experience for its residential broadband customers. Effective August 1, eligible customers received significant upgrades, with internet speeds on selected plans doubled or tripled. Some customers also benefited from a reduction in their monthly bill.

The strength of Flow’s fixed network has also received independent international recognition. Flow Turks and Caicos Islands was awarded the Ookla Speedtest Award for Fastest Fixed Network in the Turks and Caicos Islands, based on data from Speedtest Intelligence.

The award provides independent validation of Flow’s network performance and gives customers tangible assurance that the network they rely on for work, entertainment, education and everyday life delivers leading speeds.

“Reliable, high-performing connectivity is no longer simply a convenience. It is fundamental infrastructure for modern life and for national development,” added Missick.

“The recognition from Ookla is particularly meaningful because it independently validates the performance of our fixed network. For our customers, it reinforces what these investments and enhancements are designed to deliver: faster, stronger and more dependable connectivity for the things that matter most in their lives and businesses.”

These network developments form the foundation of Flow’s new nationwide campaign, ‘This Is TCI’s Network’, which highlights the company’s long-term commitment to the Turks and Caicos Islands and its role in connecting communities and supporting the country’s continued development.

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Independent writer

A Second Chance Through Service: Is the TCI Regiment an Untapped Tool for Rehabilitation?

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Ed Forbes

 

Turks and Caicos, September 3, 2026 – The Turks and Caicos Islands Regiment may be one of the most underutilized national assets in our fight against some of the social problems facing the Territory.

Established in 2020 with the support of then-Governor Nigel Dakin and the United Kingdom Ministry of Defence, the Regiment was created to strengthen national security while providing capabilities in disaster relief, humanitarian assistance and border protection.

But its role could potentially extend beyond traditional military responsibilities.

The qualities required of Regiment members—discipline, responsibility, teamwork, resilience and a sense of purpose—are also qualities that many troubled young people and individuals preparing to return to society after incarceration desperately need.

So perhaps it is time to ask: Could the TCI Regiment become part of our strategy for rehabilitation and reintegration?

We cannot arrest our way out of rising concerns about youth delinquency, gang recruitment and violent crime. Young people without employment, structure, opportunity or a sense of belonging can become vulnerable to gangs offering money, identity and acceptance.

For a young person who commits a relatively minor, non-violent offence, should incarceration always be the answer? Where legally appropriate and following proper risk assessment, could accountability sometimes be combined with an opportunity to change direction

That is where the Regiment could potentially play a role.

This should not mean turning the Regiment into a prison or creating a military “boot camp for bad kids.” Military-style boot camps alone have not been shown to reliably reduce reoffending. Discipline works best when combined with education, counselling, vocational training, mentoring and employment opportunities.

Rehabilitation Before Release:

The TCI already has the beginnings of a framework that could support such an initiative.

In February 2026, the Government announced the completion of its Parole Board Modernisation Project, designed to strengthen parole decision-making while supporting rehabilitation and successful reintegration into the community.

Rather than creating another standalone programme, Government could explore incorporating a Regiment-supported service component into the existing parole and rehabilitation system.

Imagine an inmate approaching the end of a sentence who has demonstrated good behaviour and is assessed as suitable for supervised reintegration.

Instead of simply opening the prison gate and expecting that person to succeed, preparation could begin months before release.

A structured programme could include physical training, discipline, leadership development, community service, vocational training and mentoring. Participants could assist with approved community projects, environmental restoration and disaster-preparedness activities while developing practical skills and a responsible daily routine.

The programme could continue for six to twelve months after release, with regular check-ins, employment assistance and clearly defined responsibilities.

The Regiment would not replace corrections, probation, counselling or other professionals. It would add another ingredient: service and accountability.

A Second Chance—With Responsibility

This is not about being soft on crime. It is about being smarter about rehabilitation.

Participants would have to show up, follow rules, complete training and demonstrate that they are prepared to accept responsibility for their future. Successful completion could become part of demonstrating readiness for full reintegration.

Employment would also be critical. Local businesses could provide apprenticeships, internships and second-chance employment.

Because rehabilitation without employment is incomplete.

The same philosophy could potentially apply to troubled youth. The Government is preparing to open a Juvenile Rehabilitation Facility for Boys later this year, with a focus on accountability, education, personal growth, family engagement and reintegration.

The Regiment should not replace the professionals responsible for juvenile rehabilitation, but its expertise in discipline, leadership, teamwork and service could become one component of a broader model.

Protecting the Future:

The objective should be simple: Stop creating tomorrow’s prisoners today.

If we can reach a teenager before gang recruitment becomes a way of life, we should.

If we can hold a young offender accountable without placing them in an environment that increases the likelihood of further offending, we should consider it.

And if someone has served their sentence, we should give them more than a release date and some cash. We should give them a plan, which could help reduce recidivism.

That plan could include housing, employment, education, counseling, family support, mentoring—and, where appropriate, structured service supported by the TCI Regiment.

The Turks and Caicos Islands is small enough that government agencies, the Regiment, schools, employers, courts, probation services and community organizations can work together.

The Regiment was created to protect the Turks and Caicos Islands. Protecting these islands should mean more than protecting our borders.

It should also mean protecting our communities, protecting vulnerable young people from gang recruitment and helping former offenders become productive members of society.

A prison sentence should not be our only answer to youthful mistakes, and the prison gate should not mark the end of rehabilitation. We must think much bigger.

The TCI Regiment has truly demonstrated its value in national defence, border protection and disaster response.
Perhaps it is time to explore whether its greatest contribution could extend even further:

Keep the service, but expand the mission, while helping to defend the future of the people it was created to serve.

 

PHOTO: FILE PHOTO

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