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Provo International Airport reaches tipping point; desperate hunt for rooms for 200 Travellers left stranded

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Deandrea Hamilton

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#TurksandCaicos, March 16, 2024 -Despite the desperate situation, no one is comfortable with ferrying hundreds of stranded tourists to nearby North Caicos to put them up in hotels after a dismal day at the country’s main airport; there are little to no rooms in Providenciales.

The Turks and Caicos Islands, one of the Caribbean’s most alluring destinations is plagued by an airport experience consistently delivering to it, a black-eye and on Saturday March 16 it was particularly ugly.

“For those of you waiting in inbound flight 855 JFK to TCI we have been diverted to Dominican Republic, DR.  I will try to post if I get any info.  Have a few drinks.  It’s going to be a while, said Julie Desantis on Turks and Caicos Tourist Guide, a Facebook community page.

Deb Ballard, who said her delay was more than six hours added, “Airport here in TCI is unbearable.  All the flights seem to be delayed, a thousand people in rooms built for a couple hundred.  Trapped.”

There was reportedly also a flight from Philadelphia diverted to the DR.

And too numerous were reports of the frustration of travellers at the Providenciales International.  Some, we were informed, were caught in explosive arguments while towing the chaotic, slow moving security checkpoint lines.  As flights were being called, passengers tried to rush ahead of others who had been waiting and in some cases that led to verbal confrontations.

It’s the kind of last impression, travel destinations do anything they can to avoid.

We’ve learned there was no real help on the ground, in the terminal earlier in the day; however, by Saturday night, Josephine Connolly, the Minister of Tourism was at the airport vowing that no one would sleep at the facility.

“I will make sure that no one sleeps here.  I am doing my best to accommodate everybody that why I am here, my PS is here and Mr. Smith is here from the airports authority,” said Connolly.

She was hoping to also run interference of negative publicity for the destination and its main airport but this action by her may be a courtesy coming a little too late. In the age of self-reporting, passengers were free to film, comment and convey whatever was their experience and disappointment and many did.

It is how residents became most acutely aware of the dire situation; social media posts by guests themselves who were trying to understand what was going on and what to do about it.

It’s anyone’s guess why the Providenciales International Airport (PLS) is an absolute mess today because up to now, there has been no statement, no explanation, no directives and no solution for the thousands of travellers impacted and the hundreds stuck at the airport with nowhere to stay.

Magnetic Media has fielded dozens of questions and comments and perspectives including a message shared with the Turks and Caicos Hotel and Tourism Association, TCHTA which explains as many as 200 guests were in dire need hotel accommodations for the night.

“We are looking for any property owners/villas that has vacancy and can accommodate these stranded guests.  We are making calls to the hotels and for the most part most of the hotels are at 100% capacity.”

The surging tourism interest in the Turks and Caicos Islands is famously embraced; touted by government and industry stakeholders, and it’s been communicated that an overcrowded airport “is a good problem to have” on the way to fixing it.

But that message and the years’ long wait have become a vexing cocktail that even residents say they are tired of guzzling.

“…TCI can’t handle the volume of flights they schedule.”

The situation is so impossible, that there is serious – though admittedly, last resort – consideration for a ferry ride to shuttle the hundreds of travellers into another island, North Caicos, where there are guest rooms available.  In the dark of night and with no real illumination on the water way, that idea of a 45-minute ferry for people tired and frustrated by cancelled travel plans is not gaining traction and will likely be nixed and will hopefully not be needed.

“I have a guest that left here after 12 noon and just contacted me 45-minutes ago and is asking my assistance for booking the hotels in Provo and getting them a taxi,” said a resort employee who is worried about his guests and wonders what is the problem at the airport.

Magnetic Media has reached out for a comment from the TCIAA, whose CEO has also been given  the task of taking calls from vacation villa owners or resorts which have rooms for lodging; but there were no official statements up to publication time.

At midnight, there were mixed reports from guests.  Some having been set up with a one night stay, others who had no clue what was next.

March is normally busy and the Turks and Caicos Islands Airports Authority, TCIAA which manages the country’s airports should have anticipated that, explained hotel workers and others in the industry who are concerned about their guests and clients.

“Private jets are affected because they’re not allowed to land between 12 and 3 in order to avoid creating even more air congestion, the Miami Center, which controls the space around us, reassigns take off times to private jets despite their intended time.  So they are help up for sometimes, an entire day.”

Airline charter services are also skittish.

“…for fear they will get so delayed they will miss their next contract.  So now we are starting to risk our most top end clients as well as airline passengers.”

And the Airports Authority is not having the best time of it either.  Plagued with a wave of staff unrest which has led to some workers walking off the job, others taking industrial action and sudden terminations which are piled atop the infamous infrastructural dilemmas, it is clear any further delay on an immediate fix for the PLS will be detrimental to return guests and tourism on the whole.

“Three hours to get through the security line and then the delays,” explained a couple who are still at the Providenciales International though it is now minutes to midnight, adding, “So we have been here since 10:30 this morning and two of the people, the workers, they ran away from me.  They just left.  They just ran away, they were done!”

The guests are at the airport hoping for word on somewhere to rest their heads for the night.  TCIAA security officers have told them, they cannot sleep at the airport though many of them speaking to our reporter on the scene were prepared to do so.

Celeste Wagner Russ, a visitor to the TCI said: “The airport desperately needs an expansion – for passengers.  The space is mobbed, dirty and basically unhealthy for anyone.  The ladies room on the upper level is worse than anything I’ve ever seen in Penn Station.  The furniture is worn, dingy, and a very dismal welcome or departure.  For the tremendous number of travellers to T and C, this airport is a disgrace.”

The TCIAA, last month revealed, it had a short list of companies who qualified to advance to the next phase of the bidding battle.  The scope of work includes not only construction of an expanded airport, but management of it.  The end may be in sight, but it is admittedly years away from fruition.  An interim remedy for the PLS, is needed now.

“The congestions is exacerbated by no parallel taxiway. Which means an airplane can’t land and immediately get out of the way on the runway for the next guy to land because there is no parallel strip it could turn on to taxi to the terminal. So it takes twice as long to get each plane off the runway because they land, turn around and taxi back to the airport, where there may not actually be a parking space opened up for them yet.”

Residents in social media posts have called for flights into Providenciales to be spread out over the day; currently there is a bottleneck; commercial airlines are bunched up and landing at the strip almost one right after the other between noon and 3pm, while the mornings and evenings are like a graveyard.

Airlines have not wanted to change their schedules, and the fear is that any demand by the Turks and Caicos Islands could lead to destination Providenciales being dropped from the flight itineraries of the major air carriers.

Many have labelled that reasoning, given the phenomenal performance of tourism in the Turks and Caicos Islands, “a load of nonsense.”

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Academy Eagles FC crowned Beaches Turks & Caicos sponsored Provo Men’s Premier League champions 2026  

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PROVIDENCIALES, Turks & Caicos Islands: — The Academy Eagles FC were crowned champions of the Beaches sponsored Men’s Provo Premier League after securing a comfortable 2-0 victory over defending champions, SWA Sharks, at the Venetian Road football field.

In a match that featured a mix of youth and experienced players, the Academy Eagles eventually broke through late in the game when Jean Innocent found the back of the net in the 77th minute. Innocent doubled the lead in the 95th minute from the penalty spot to clinch the championship.

Academy Eagles head coach Aaron Lawrence expressed immense pride in his squad’s performance. “I applaud the team for their discipline throughout the season and their ability to stick to the plan heading into this game,” Lawrence shared, adding special praise for team captain Myherwens Varis for “following tactical instructions throughout the game.”

“This victory would not have been possible without the thoughtful support from our main sponsor, Beaches Turks and Caicos resort. This is the second year running with this relationship. This has provided exposure for the semi-professional players and the Turks and Caicos Islands Football Association,” Lawrence noted.

On the opposing sideline, SWA Sharks coach Jack Watson was modest in defeat. While he noted that his team executed their strategy well, he recognized the Eagles’ determination. “I congratulate the Eagles team for wanting the win more,” Watson said. “We played to the game plan, but I fault a lapse in judgment that gave up two goals.”

Beaches Turks and Caicos, returning for a second year of sponsoring the competition, expressed ongoing dedication to youth football in the islands. General Manager Deryk Meany shared his enthusiasm, “I am satisfied with the impact that the league is having on youth development throughout the Turks and Caicos Islands and our resort’s involvement in fielding a team for the competition.” The final phase of the tournament now transitions to a knockout format among the eight participating clubs.

League executives also weighed in on the success of the season. Provo Premier League President, Phillip Baptiste, expressed his satisfaction with the league format and highlighted the significant progress made by the Turks and Caicos Islands Football Association (TCIFA) over the course of the tournament.

“This is what true success looks like as corporate partners like Beaches Turks and Caicos resort joins forces with the TCIFA in providing an avenue for youth development and sports. While we are happy for the continued sponsorship, we are anticipating more support from other entities. This is not only a win for sports, it is a win for development here in the TCI,” Baptiste shared.

TCIFA Technical Director Dane Ritchie echoed these positive sentiments, pointing to the league’s development as an avenue for showcasing local talent on a broader stage. “Our team continues to learn as they work on developing talents with the youth players, as well as providing a broader marketing avenue for the league to be seen internationally with FIFA+ streaming,” Ritchie said.

He added, “the TCIFA commends the growth of the coaching staff involved in the league and looks forward to further enhancing the competition to make them more competitive in the Caribbean leagues.”

Beaches FC and Cheshire Hall FC have both punched their tickets for the first two spots in the semifinals with a 2-0 win over Teachers’ Young Strikers and 5-0 thrashing of Provo United respectively in the first two quarter finals.

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Beaches Turks & Caicos celebrates Stars at its Annual Prestige Awards

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PROVIDENCIALES, Turks & Caicos Islands: — The French Village main stage at Beaches Turks and Caicos resort was transformed into a dazzling beacon of green and gold as the resort celebrated its highest achievers. Under the inspiring banner of “One Team, One Vision, Endless Achievements,” the annual Prestige Awards recently closed the chapter on an exceptional 2025.

More than 120 nominees across twelve distinct categories walked the red carpet, greeted by flashing cameras and the cheering of their peers. The evening was laced with vibrant entertainment that kept the energy high between award presentations. Attendees were also treated to an exquisite five-course menu, carefully curated to match the prestige of the occasion and celebrate the rich culinary talent present at the resort.

The event served as a powerful reminder of the dedication required to operate one of the premier family resorts in the Caribbean. General Manager Deryk Meany took the stage to address the audience while reflecting on a year of resilience, innovation and unparalleled guest service.

“This is a celebratory milestone that as leaders we are happy to share with the stars of the hospitality industry,” Meany shared. “You have shown the world the true mettle of leadership and commitment here at Beaches Turks and Caicos.”

To further recognize unique contributions to the resort’s operational success, Meany personally distributed the General Manager’s Special Awards. These honours were bestowed upon Eric ‘Cookie’ Johnson from the kitchen, Harriet Beeput from administration, and Javier Sarita from the entertainment department for their exceptional behind-the-scenes dedication.

The climax of the evening featured the announcement of the resort’s most prestigious overarching awards. Felipe Luzardo Neira from the kitchen took home the MVP of the Year (Manager of the Year) award, while Chad Peterkin from engineering and maintenance was named All-Rounder of the Year (Supervisor of the Year). The loyalty & travel department proved their collective strength by securing the A-Team of the Year title.

Individual team members were also recognized for their ultimate service standards. Deandra Astwood from the front office earned the Platinum Team Member of the Year award. The highest individual honour, Diamond Team Member of the Year, was awarded to Javain Campbell from the restaurant department. Campbell used his moment in the spotlight to highlight the importance of cross-departmental collaboration and community outreach.

“This accolade is a testament to the commitment and teamwork within all the departments of the resort,” Campbell noted after receiving his award. “The opportunity to volunteer at different Sandals Foundation activities as well as be a mentor to other team members means the world to me. This achievement will allow me to do more in leadership as I have been tasked with representing the entire team here at the resort.”

The Prestige Awards ensured that every facet of the resort’s operations received proper recognition. From environmental sustainability to guest entertainment, the specific category winners showcased a wide array of talents:

  • Movers & Shakers was awarded to Katherine ‘Tinkerbell’ Jiminez from the entertainment department
  • Legendary Team Member was secured by Kadian Smith from the restaurant
  • Circle of Joy went to Emanie Jocelyn Seide from security and loss prevention
  • Earth Guardian was claimed by Bernard Florvil from engineering and maintenance
  • Sandals Foundation Sentinel was awarded to Tanya Swann from administration
  • Standing Ovation Award was proudly accepted by Richard Myers from the laundry team
  • Money Maker Award went to Teesha McCallum-Hamilton from the resort shop
  • Heart of the House Hotel Manager’s Award was presented to Carlton Biggs from stewarding department
  • People’s Choice Award was won by Claire Ann Balones from the off site department
  • Pacesetter Award was given to Kassandra Henry from accounts & cost control
  • Founder’s Circle Award was claimed by Susan Outten from the restaurant

As the night drew to a close, the focus shifted to the rigorous selection process that led to the evening’s celebrations. The Prestige Awards do not merely look at a single moment of excellence, but rather evaluate a full twelve months of unwavering dedication to the guest experience. Human Resources Manager Owenta Coleby highlighted the rewarding journey these team members took to reach the main stage.

“This event is a culmination of a number of activities for the resort’s leadership and the team members who have been exemplary and consistent throughout the year,” Coleby shared. “Congratulations are in order for each nominee as they have been crowned winners for the different months of 2025.”

With the trophies distributed and the 2025 season officially wrapped, the staff at Beaches Turks and Caicos now look forward. Fueled by the “One Team, One Vision” mantra, these award winners are already setting the standard for another year of endless achievements.

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Health

29 Million Strong, the World Salutes Nurses as International Nurses Day is Observed

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On Tuesday May 12, the world pauses to honor one of humanity’s most trusted, exhausted, resilient and indispensable professions — nursing.

International Nurses Day is observed annually on the birthday of Florence Nightingale, widely regarded as the founder of modern nursing, and comes at a time when global healthcare systems continue to rely heavily on nurses carrying extraordinary emotional, physical and professional burdens.

According to the World Health Organization, there are an estimated 29 million nurses worldwide, making nursing the largest professional group within the global healthcare workforce. Yet despite their numbers, many countries continue to face severe nursing shortages, burnout crises and migration challenges as healthcare demands rise faster than staffing levels.

Still, nurses remain the heartbeat of healthcare.

They are present at life’s first breath and often its final moments. They work through hurricanes, pandemics, emergencies and violence. They calm fear, interpret pain, comfort families and frequently become the bridge between doctors, patients and hope itself.

In small island nations like those across the Caribbean, nurses often carry even greater responsibility — serving communities where resources may be stretched, specialists limited and healthcare systems under constant pressure.

This year’s observance again shines a spotlight not only on the compassion nurses bring to their profession, but also on the growing global call for better pay, safer working environments, improved mental health support and stronger investment in healthcare staffing.

For many people, the most memorable face in healthcare is not always the surgeon or specialist — it is the nurse who stayed a little longer, explained a little more gently or cared a little more deeply during a difficult moment.

Tomorrow’s observance is therefore more than ceremonial.

It is a reminder that behind every functioning hospital, clinic, emergency room, health center, operating theatre and recovery ward stands a nurse — often overworked, sometimes underappreciated, but consistently essential.

To nurses across The Bahamas, Turks and Caicos, the Caribbean and the wider world: thank you for showing up, even on the hardest days.

Developed by Deandrea Hamilton • with ChatGPT (AI) • edited by Magnetic Media.

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