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New Appointments at Experience Turks & Caicos  

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KITCHANDRA PENN-MCDONALD appointed as Human Resources Manager

Kitchandra Penn-McDonald, Human Resources Manager, Experience Turks and Caicos

Experience Turks and Caicos is pleased to welcome Mrs. Kitchandra Penn-McDonald, Human Resources Manager, to their team, effective today, December 4th, 2023. Mrs. Penn-McDonald is currently enrolled in a Masters Degree programme in Human Resources Management and Development at the University of Salford, Manchester, Mrs. Penn-McDonald has eight years of experience working in the Human Resources Management.

Before Experience Turks and Caicos, Mrs. Penn-McDonald was Director of Human Resources at Waterloo Hotel Management Limited (Ltd.).  She was also employed as the Human Resources Manager at The Sands at Grace Bay. In welcoming Mrs. Penn-McDonald to the team, Ms. Racquel Brown, Change Manager and Interim CEO of Experience Turks and Caicos, said she is pleased to fill this critical position. “Hiring Mrs. Penn-McDonald, Human Resources Manager, is essential for talent recruitment and management to ensure the build-out and success of Experience Turks and Caicos.  She will be essential in assisting me in ensuring that the organisational structure is in place to promote and enhance a positive and effective work environment for product development and to market and promote the Turks and Caicos Islands. I look forward to working with Mrs. Penn-McDonald in the coming months,” she said Mrs. Penn-McDonald described her new role as an amazing opportunity. “I am deeply honoured to be the Human Resources Manager for Experience Turks and Caicos. It is an amazing privilege and a great responsibility to take on this job and I will do it with everything I have to the best of my ability for the success of the organisation,” she said.

 

HELCYANN SELVER appointed as Local Representative

Helcyann Selver, Local Representative, Experience Turks and Caicos  

Experience Turks and Caicos is pleased to welcome Miss Helcyann Selver, Local Representative, to their team, effective today, December 5th, 2023. Miss Selver is currently pursuing a Master of Science in Human Services, with a specialisation in Mental Health from Walden University Online and a Bachelor of Arts in Psychology from Benedict College, Columbia, South Carolina. Miss Selver, who is from North Caicos, reports to the Destination Development Department and is responsible for product development in North, Middle and East Caicos.

In welcoming Miss Selver to the team, Ms. Racquel Brown, Change Manager and Interim CEO of Experience Turks and Caicos, said her appointment is in keeping with the thrust to market and promote the Turks and Caicos Islands as multi-island destination. “We are positioning the destination beyond Providenciales as we seek to increase visitation and spend. Developing the tourism product in our sister islands is key to this and, as such, the addition of Miss Selver to our team allows for the enhancement of North, Middle and East Caicos for more activities to increase day tours and to increase spend on island to the benefit of our communities and stakeholders.” she said. Miss Selver said she is excited to develop the tourism product in the sister islands. “It is an amazing opportunity to be a local representative from North Caicos and to be able to help with the development of tourism in my island and the sister islands. It is an honour to be able to be a part of the change that you want to see in our community. In working with Experience Turks and Caicos I now have the opportunity to market and promote my hometown with hopes of attracting not only tourists but to encourage the development of local businesses,” she said.

 

LAYTON LEWIS appointed as Events Organiser Specialist

Layton Lewis, Events Organiser Specialist, Experience Turks and Caicos

Experience Turks and Caicos is pleased to welcome Mr. Layton Lewis, Events Organiser Specialist, to their team, effective December 4th, 2023. Mr. Lewis holds a Bachelor’s degree in Tourism and Hospitality Management from Mount Saint Vincent University in Canada with a minor in Marketing and an Associate Degree in Business Administration from the Turks and Caicos Community College in Grand Turk. A native of Grand Turk, Mr. Lewis previously worked as a Marketing Executive for the Canadian office of the Turks and Caicos Islands Tourist Board.

In his capacity as Events Organiser Specialist, Mr. Layton will be responsible for planning and coordinating marketing events for Experience Turks and Caicos. In welcoming Mr. Lewis to the team, Ms. Racquel Brown, Change Manager and Interim CEO of Experience Turks and Caicos, said his role is an important one for the organisation. “As the Event’s Organiser Specialist, Mr. Lewis is an important addition to Experience Turks and Caicos due to the diversity of events we will execute.  These include, press conferences, hosting visiting Travel Agents and Journalists, Workshops, Stakeholder Meetings. In this role, he will be assisting departments with the planning and execution of all events in the Turks and Caicos Islands and Source markets to ensure all events represent the branding of Experience Turks and Caicos and objective(s) of  all events” she said. Mr. Lewis said he is humbled by the opportunity. “I’m eternally grateful and humbled to be hired for the role as Events Organiser Specialist within Experience Turks and Caicos. An opportunity to serve my country in this capacity will not be taken lightly. Thanks be to God, for he is good!”

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The Turks and Caicos Islands Participates in the 60th Plenary and Working Group Meetings of The Caribbean Financial Action Task Force (CFATF)

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PRESS RELEASE

FROM THE ANTI-MONEY LAUNDERING COMMITTEE

 

Providenciales, Turks and Caicos Islands – Monday, 16th June 2025: The Hon. Rhondalee Braithwaite Knowles OBE KC, Attorney General and Chair of the Turks and Caicos Islands’ Anti-Money Laundering Committee (AMLC), led a delegation of legal, law enforcement, and financial regulators to the CFATF Plenary and Working Group meetings held in Trinidad from 25th to 30th May 2025. The delegation included officers from the Royal Turks and Caicos Islands Police Force (RTCIPF) and the Border Force as well as staff of the Turks and Caicos Islands Financial Services Commission (TCI FSC), the Gaming Control Commission (GCC), the Financial Intelligence Agency (FIA), the Attorney General’s Chambers, and the AMLC Secretariat.

The Turks and Caicos Islands, in compliance with the international Anti-Money Laundering / Counter Financing of Terrorism and Counter Proliferation Financing (AML/CFT/CPF) Standards set by the Financial Action Task Force (FATF), is a member of the Caribbean Financial Action Task Force (CFATF), which is the FATF Style Regional Body for the Caribbean. The CFATF comprises 24 member countries[1] and is an inter-governmental body that coordinates the assessment of all member countries’ compliance with the FATF 40 Recommendations. The FATF Recommendations provide a comprehensive framework of measures to help countries tackle illicit financial flows. These include a robust framework of laws, regulations, and operational measures to ensure national authorities can take effective action to detect and disrupt financial flows that fuel crime and terrorism and punish those responsible for illegal activity[2].

The 60th CFATF Plenary adopted the Reports of the assessment of the frameworks in Curacao and Sint Maarten during these meetings, with the active participation of TCI stakeholders making interventions on aspects of those discussions based on their knowledge of the standards and professional experience. The Turks and Caicos Islands is a member of the Steering Group, which is the governing body of the CFATF. The Turks and Caicos Islands was last assessed against the FATF 40 Recommendations in 2018 and with the Report published in 2020. The Turks and Caicos Islands is preparing for its next round of assessment, which would examine, inter alia, the effectiveness of TCI’s legislative and institutional framework to counter money laundering, terrorism financing, and the proliferation of financing of weapons of mass destruction.

Officials from the Turks and Caicos Islands are also current members of two project teams, which are undertaking work to assess the risks associated with motor vehicle dealers and other high-value dealers, as well as the risks of terrorism financing within the Caribbean region. Mrs. Gessie Herilien of the TCI FSC was presented with a certificate of appreciation for her participation in a project exploring “Money Laundering Vulnerabilities in the Financial Arrangements of Non-Traditional Designated Non-Financial Businesses and Persons (DNFBPs)”. Ag. Supt. William Lightbourne of the RTCIPF is participating in a separate regional CFATF project assessing Regional Terrorist Financing Risks, which is being supported by the Turks and Caicos Islands.

The Hon. Rhondalee Braithwaite Knowles OBE KC, Chair of the AMLC said, “the active participation and engagement of key stakeholder agencies and departments from the Turks and Caicos Islands officials in regional initiatives like the CFATF is in line with the Government’s high-level commitment to ensure that our financial systems are being reviewed and updated in line with international standards.  These activities help to keep officials aware of current trends and actions being undertaken by other countries to protect their systems from the scourges of illicit finance.  I was very pleased with the growing level of expertise and resulting actions being taken by officials to develop their knowledge, awareness, and implementation of best practice in the discharge of their duties within the Turks and Caicos Islands.”

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BEACHES TURKS & CAICOS SPARKS JOY WITH “ALL THAT’S GOOD ROAD SHOW”

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PROVIDENCIALES, Turks & Caicos Islands: Beaches Turks & Caicos recently transformed its French Village Lawn into a vibrant celebration as it hosted the highly anticipated “All That’s Good Road Show.” This dynamic team member engagement initiative, packed with high-energy entertainment, delicious food and drinks, exciting games and spirited sporting activities, was designed to celebrate and thank the resort’s invaluable team members.

The “All That’s Good Road Show” began its Caribbean tour in Antigua and has since made stops in Barbados, Saint Vincent and the Grenadines, Curacao and the Bahamas. It was conceptualized by Jamie Green, Sandals Corporate Manager for Employee Experience, who had initial success with the road show across Jamaican resorts. With the impact from the experience in Jamaica and the enthusiastic support of Sandals Executive Chairman Adam Stewart, the event was expanded across the Caribbean, bringing its unique brand of celebration to all the resorts in the chain.

“This event is all about celebrating our team members and recognizing the outstanding work they consistently deliver,” explained Green. “We wanted to create a fun and exciting environment that fosters camaraderie, boosts morale and leaves everyone feeling inspired and appreciated.”

The Turks & Caicos leg of the Road Show was a true spectacle, headlined by international dancehall artiste Konshens, who was eagerly received by team members. Emcee Huntley ‘Super P’ Forbes II kept the energy levels soaring, while DJs Drex, Troy, and Keeli spun infectious tunes that had everyone on their feet. Jamie Green himself joined in the fun as an energetic emcee, further engaging the crowd and amplifying the already vibrant atmosphere.

“The All That’s Good Road Show for Beaches Turks & Caicos was more than just a party; it was a heartfelt expression of gratitude and a testament to the power of teamwork and dedication,” shared Beaches Human Resources Manager Owenta Colby.

With just over six hundred team members in attendance, the event was a resounding success.

“To be able to walk away with a 65inch smart TV is one of the most rewarding prizes that any team member could have asked for at this event,” said Maxine Salmon, Kids Camp supervisor. “I’ll be more comfortable watching TV at home with my family. This event really has been a top tier team member experience.”

“The entertainment package was a blast. The gifts and prizes were high value items for all team members to celebrate and benefit. Each gift added a great sense of satisfaction. I received a high-powered pressure washer that will help me to keep my vehicle clean without having to go to the car wash. The event allowed team members to unwind and enjoy the day uninterrupted. We were treated like royalty,” added Tarquinio Robinson from the housekeeping department.

A significant highlight of the Road Show was the generous distribution of prizes. Team members walked away with an impressive array of gifts, ranging from essential household appliances to exciting regional vacation stays. Gift baskets overflowed with treats and lucky winners snagged smart televisions, I-phones and other coveted electronics.

The success of the “All That’s Good Road Show” was further amplified by the invaluable support of corporate sponsors and partners, including Flow, Got You Covered, Gilley’s Enterprises, Graceway Sports Center, IGA Supermarkets, Other People’s Affair, Java Island, Caribbean Cruising and Digicel. Their contributions added to the event’s pomp and flair, demonstrating a shared commitment to recognizing and rewarding the hard work of the Beaches Turks & Caicos team.

“The All That’s Good Road Show was more than just an event; it was a testament to the power of appreciation and the importance of investing in the well-being of our dedicated team members,” said Beaches Turks and Caicos resort Managing Director James McAnally. “It’s a great reminder that when team members feel valued and inspired, they are empowered to continue delivering exceptional experiences that set Beaches Turks & Caicos apart. The Road Show left a ripple effect of positivity and renewed enthusiasm, ensuring that the spirit of teamwork and dedication will continue to thrive at this resort for years to come.”

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From Classroom to Fine Dining: Clement Howell High Students Experience Etiquette Training at Beaches TCI  

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PROVIDENCIALES, Turks & Caicos Islands: Beaches Turks & Caicos (BTC) recently offered nearly 40 students and educators from Clement Howell High School a memorable lesson in fine dining and social etiquette as part of their Health and Family Life Education (HFLE) curriculum.

Held at the resort’s elegant Sapodillas Restaurant, the interactive session combined theory with real-world experience. The training emphasised the importance of table setting, polite dining practices and the value of social graces—skills designed to prepare students for both personal and professional spaces.

“This partnership enhances our students’ educational experience by helping them develop essential life skills,” said Tanisha Graham, guidance counsellor at Clement Howell High. “They were captivated by the ambience, the exceptional service and the chance to engage with professionals in a fine dining setting.”

The session was led by BTC’s team members from the learning & development, food & beverage and public relations departments. Together, they highlighted how dining etiquette reflects respect, cultural awareness and confidence—important attributes for young adults preparing for future opportunities.

“As young adults, it’s important to understand the value of proper dining etiquette,” noted Claude Williams, food and beverage supervisor. “These skills boost your confidence and help you make lasting, positive impressions in any setting.”

Francillia Austin from the learning & development team added, “chivalry isn’t dead. Both young men and women benefit from learning to be respectful, poised and socially aware. These qualities shape future leaders.”

Managing Director James McAnally emphasised the long-term vision of such partnerships, “at Beaches, our goal is to inspire the next generation. We believe in education, community engagement and sustainability. This collaboration is a reflection of our shared responsibility to uplift the region. To the students, I say—explore beyond your ordinary and reach for the stars.”

This training is just one example of BTC’s ongoing commitment to youth development and education across the Turks & Caicos Islands and the wider Caribbean. The resort continues to offer impactful experiences that go beyond the classroom by blending hospitality with mentorship.

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