News

New Appointments at Experience Turks & Caicos

Published

3 years ago

December 7, 2023

Deandrea Hamilton

KITCHANDRA PENN-MCDONALD appointed as Human Resources Manager

Kitchandra Penn-McDonald, Human Resources Manager, Experience Turks and Caicos

Experience Turks and Caicos is pleased to welcome Mrs. Kitchandra Penn-McDonald, Human Resources Manager, to their team, effective today, December 4^th, 2023. Mrs. Penn-McDonald is currently enrolled in a Masters Degree programme in Human Resources Management and Development at the University of Salford, Manchester, Mrs. Penn-McDonald has eight years of experience working in the Human Resources Management.

Before Experience Turks and Caicos, Mrs. Penn-McDonald was Director of Human Resources at Waterloo Hotel Management Limited (Ltd.). She was also employed as the Human Resources Manager at The Sands at Grace Bay. In welcoming Mrs. Penn-McDonald to the team, Ms. Racquel Brown, Change Manager and Interim CEO of Experience Turks and Caicos, said she is pleased to fill this critical position. “Hiring Mrs. Penn-McDonald, Human Resources Manager, is essential for talent recruitment and management to ensure the build-out and success of Experience Turks and Caicos. She will be essential in assisting me in ensuring that the organisational structure is in place to promote and enhance a positive and effective work environment for product development and to market and promote the Turks and Caicos Islands. I look forward to working with Mrs. Penn-McDonald in the coming months,” she said Mrs. Penn-McDonald described her new role as an amazing opportunity. “I am deeply honoured to be the Human Resources Manager for Experience Turks and Caicos. It is an amazing privilege and a great responsibility to take on this job and I will do it with everything I have to the best of my ability for the success of the organisation,” she said.

HELCYANN SELVER appointed as Local Representative

Helcyann Selver, Local Representative, Experience Turks and Caicos

Experience Turks and Caicos is pleased to welcome Miss Helcyann Selver, Local Representative, to their team, effective today, December 5th, 2023. Miss Selver is currently pursuing a Master of Science in Human Services, with a specialisation in Mental Health from Walden University Online and a Bachelor of Arts in Psychology from Benedict College, Columbia, South Carolina. Miss Selver, who is from North Caicos, reports to the Destination Development Department and is responsible for product development in North, Middle and East Caicos.

In welcoming Miss Selver to the team, Ms. Racquel Brown, Change Manager and Interim CEO of Experience Turks and Caicos, said her appointment is in keeping with the thrust to market and promote the Turks and Caicos Islands as multi-island destination. “We are positioning the destination beyond Providenciales as we seek to increase visitation and spend. Developing the tourism product in our sister islands is key to this and, as such, the addition of Miss Selver to our team allows for the enhancement of North, Middle and East Caicos for more activities to increase day tours and to increase spend on island to the benefit of our communities and stakeholders.” she said. Miss Selver said she is excited to develop the tourism product in the sister islands. “It is an amazing opportunity to be a local representative from North Caicos and to be able to help with the development of tourism in my island and the sister islands. It is an honour to be able to be a part of the change that you want to see in our community. In working with Experience Turks and Caicos I now have the opportunity to market and promote my hometown with hopes of attracting not only tourists but to encourage the development of local businesses,” she said.

LAYTON LEWIS appointed as Events Organiser Specialist

Layton Lewis, Events Organiser Specialist, Experience Turks and Caicos

Experience Turks and Caicos is pleased to welcome Mr. Layton Lewis, Events Organiser Specialist, to their team, effective December 4^th, 2023. Mr. Lewis holds a Bachelor’s degree in Tourism and Hospitality Management from Mount Saint Vincent University in Canada with a minor in Marketing and an Associate Degree in Business Administration from the Turks and Caicos Community College in Grand Turk. A native of Grand Turk, Mr. Lewis previously worked as a Marketing Executive for the Canadian office of the Turks and Caicos Islands Tourist Board.

In his capacity as Events Organiser Specialist, Mr. Layton will be responsible for planning and coordinating marketing events for Experience Turks and Caicos. In welcoming Mr. Lewis to the team, Ms. Racquel Brown, Change Manager and Interim CEO of Experience Turks and Caicos, said his role is an important one for the organisation. “As the Event’s Organiser Specialist, Mr. Lewis is an important addition to Experience Turks and Caicos due to the diversity of events we will execute. These include, press conferences, hosting visiting Travel Agents and Journalists, Workshops, Stakeholder Meetings. In this role, he will be assisting departments with the planning and execution of all events in the Turks and Caicos Islands and Source markets to ensure all events represent the branding of Experience Turks and Caicos and objective(s) of all events” she said. Mr. Lewis said he is humbled by the opportunity. “I’m eternally grateful and humbled to be hired for the role as Events Organiser Specialist within Experience Turks and Caicos. An opportunity to serve my country in this capacity will not be taken lightly. Thanks be to God, for he is good!”

News

Saunders Tells Caribbean Media: Be Seen, Be Heard – But What About TCI

Published

1 day ago

August 25, 2026

Deandrea Hamilton

by Deandrea Hamilton | Editor

PROVIDENCIALES, TCI — In a country where government press conferences are virtually non-existent, ministers are often difficult for journalists to access and regular broadcast television news has disappeared, TCI Innovation, Technology and Energy Minister E. Jay Saunders has challenged Caribbean media to become “impossible to ignore.”

Speaking at the Caribbean Broadcasting Union gathering, Saunders argued that the Caribbean does not have a relevance problem but a “discoverability and positioning problem.”

Discoverability is precisely the issue in Saunders’ home country. Even Government’s own attempts at video news broadcasting have struggled against the realities of consistently producing a daily, weekly or even monthly newscast.

The difficulties confronting TCI media extend well beyond algorithms: limited advertising revenue, underfunding, shortages of trained professionals and insufficient human capacity leave newsrooms struggling for both staff and stamina.

Then there is the reality of operating in one of the region’s smallest societies. Politicians, journalists, advertisers, businesses and the subjects of stories often exist within the same tight economic and social circles. A controversial report that might create a ripple elsewhere can produce a tsunami in TCI, intensifying concerns among journalists about commercial and professional victimisation.

Saunders believes AI can help.

He urged Caribbean media to use the technology to transform one original story into television, radio, web, podcast, social and translated content without multiplying newsroom workload.

He also wants regional journalism structured so AI systems can find, understand and trust Caribbean sources, moving media beyond traditional SEO into Answer Engine Optimisation.

His ultimate message was emphatic: “Use AI not to make Caribbean media more artificial — but to make Caribbean voices more visible.”

For Turks and Caicos media, however, becoming visible may require more than technology. It requires an environment in which journalism can survive.

That last sentence is where I think we land the plane. It acknowledges that EJ actually has some us

Bahamas News

Bahama Brass Band Invitation Sparks Heritage Debate Ahead of TCI Constitutional Holiday

Published

6 days ago

August 20, 2026

Deandrea Hamilton

Turks and Caicos, August 20, 2026 – The planned participation of the Bahama Brass Band in the Turks and Caicos Islands’ inaugural Constitutional Holiday celebrations on August 30 has sparked public debate over culture, heritage and the historical contributions of Turks and Caicos Islanders abroad.

Organizers defended the invitation, saying the band’s inclusion is intended to highlight the deep historical ties between the two countries and honor Turks and Caicos men who helped establish and develop the institution in Grand Bahama.

According to the organizers, the Bahama Brass Band began in 1955 in Pine Ridge, Freeport, with Turks and Caicos Islanders, including the late Deacon Reuben Hall Sr. of Middle Caicos and Jenkins Williams and Mervin Hendfield of North Caicos, among those who helped build its foundation. The band eventually grew to more than 50 men.

The organizers also pointed to the participation of Turks and Caicos men in The Bahamas’ Independence celebrations on July 10, 1973, arguing that their contributions became part of Bahamian history while maintaining strong connections to their homeland.

Supporters say bringing the band home represents an opportunity to honor those pioneers, showcase their regional influence and expose younger generations to an important part of Turks and Caicos history.

However, concerns raised publicly described the invitation as potentially disrespectful to local culture and heritage. Organizers acknowledged those concerns, apologizing to anyone who felt overlooked or offended, while maintaining that no disrespect was intended.

The committee said the event should ultimately unite rather than divide, presenting the band’s history as evidence of the reach and resilience of Turks and Caicos heritage.

PHOTO CREDIT: Bahamas Brass Band

News

BermudAir Launches New York Area’s First Nonstop Service to South Caicos, Now Just a 3.5 Hour Flight from Newark

Published

6 days ago

August 20, 2026

Deandrea Hamilton

Twice-Weekly Nonstop Flights Begin December 20 with Fares from $347 One Way, Creating Direct Access to Salterra Resort & Spa

– New Route Expands BermudAir’s Winter Turks & Caicos Network –

[New York, NY – August 20, 2026] – BermudAir, the leading premium leisure carrier to Bermuda and the Caribbean, today announced it will introduce nonstop flights to South Caicos from Newark this winter. The route places one of the Caribbean’s most secluded island destinations just 3.5 hours from the New York area for the first time.

The new service starts on December 20, 2026, operating on Sundays and Thursdays, and will be the only nonstop service to the destination from the New York area. This seasonal service will operate through April 25, 2027. Fares start at $347 one way ($773 roundtrip) and go on sale today.

The new South Caicos route creates gives travelers two distinct luxury resort options, with direct access to Salterra, A Luxury Collection Resort & Spa, recently named the No. 1 resort in Turks and Caicos by Condé Nast Traveler.

Set across 85 beachfront acres with a 3,000-foot private white-sand beach, Salterra brings a full luxury resort experience to an island still defined by its historic salinas, pristine waters, bonefishing flats and uninhabited cays. Upon landing at South Caicos International Airport (XSC), guests are approximately 10 minutes from the resort.

While flights go on sale today, the airline’s BermudAir Holidays vacation-packaging division will offer curated travel to South Caicos from next month, featuring flights, hotels and authentic island experiences, with bundled discounts and value-added perks, making it even easier to explore the destination.

Previously BermudAir announced seven new routes to Providenciales in Turks and Caicos, from Newark (EWR), Boston (BOS), Baltimore-Washington (BWI), Raleigh-Durham (RDU), Fort Lauderdale (FLL), St Petersburg/Tampa (PIE) and Toronto (YYZ) which will all start in December except for Fort Lauderdale which begins October 26.

Expanded Winter Season

To South Caicos:
Twice-weekly nonstop from Newark (Sundays and Thursdays) from December 20 through April 25, 2027.
To Turks and Caicos:
Weekly nonstop from Newark (Saturdays) and one weekly direct service (Thursdays) from December 19 through April 29, 2027;
Weekly nonstop service from Boston (Saturdays), from December 19 through May 1, 2027;
Weekly nonstop service from Baltimore-Washington (Thursdays), from December 24 through April 29, 2027;
Twice-weekly nonstop service from Raleigh-Durham (Thursdays and Sundays), from December 20 through May 2, 2027;
Thrice-weekly service from Fort Lauderdale (Mondays, Wednesdays and Fridays), from October 26 through May 3, 2027;
Twice-weekly nonstop service from St Petersburg/Tampa (Mondays and Thursdays), from December 21 through May 3, 2027; and
Weekly nonstop service from Toronto (Saturdays), from December 19 through May 1, 2027.

“We’re thrilled to continue expanding our Caribbean network as the premium leisure carrier from North America,” said Adam Scott, Founder and CEO of BermudAir. “Now New Yorkers can fly nonstop to two distinct sides of the Turks and Caicos Islands — Providenciales and the secluded island of South Caicos, home to the exquisite Salterra and Sailrock South Caicos resorts.”

The airline consistently earns Net Promoter Scores of 70+, one of the highest ratings in the airline industry. All flights will be operated on comfortable Embraer E190 aircraft, offering passengers the airline’s signature warm service and authentic island hospitality.

“South Caicos has always felt worlds away, and that is part of its magic,” said Michael Tibbetts, Founder and CEO of Salterra. “Beginning this winter, guests can fly nonstop from Newark in 3.5 hours, land at one of the newest international airports in the region and be at Salterra minutes later. This route makes a long weekend escape and an extended stay to one of the Caribbean’s most unspoiled islands remarkably easy, without changing the sense of discovery that makes South Caicos so special.”

For more information or to book flights, visit www.flybermudair.com. Salterra will offer dedicated stay packages timed to BermudAir’s Thursday and Sunday nonstop service. To book a stay at Salterra, A Luxury Collection Resort & Spa, visit www.salterra.com