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Leeward Highway branch of CIBC FirstCaribbean to undergo renovations: Bank to offer a full-service modern, banking experience & showcase its digital services

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Providenciales, Turks & Caicos 12 January 2023. CIBC FirstCaribbean has announced that its Leeward Highway Branch will undergo major renovations to offer its clients the best features of modern, everyday banking.

Country Manager, Terrance Gibson observed that the bank is excited to embark on a new phase of its journey with the continued support of its clients. “The face of banking globally and in the Caribbean continues to change and we are keeping the pulse on our clients’ needs based on the feedback they constantly provide. Our upgraded facilities will improve our competitive positioning and provide better facilities that emphasize modern, convenience banking that is backed by the personalized, professional service of our front-line teams.”

Mr. Gibson noted that the renovations are scheduled to last for approximately four to five months, and it is anticipated that the branch will resume normal operations by early April 2023.

“In the interim, we will be doing everything we can to lessen the inconvenience as a result of the renovations.” He revealed that the bank will be making additional Instant Teller ™ machines available, including Smart ABMs at Leeward Highway, so that clients can continue to do their banking on a limited basis at this location. The upgraded ABM vestibule reopened to the public on Tuesday, 10 January, after a brief period of closure to accommodate additional machines. However, the branch itself is now temporarily closed for the remainder of the renovation.

Most of the bank’s services and personnel have been transferred to its facilities at Grace Bay. However, the bank is still encouraging clients to visit the branch only if absolutely necessary. Services available at Grace Bay will include:

  • Withdrawals over USD$2,500
  • Opening of New Accounts
  • Senior client services
  • Debit Card Applications
  • Default account payments
  • In-person visits in the event that Online Banking and/or ABMs are unavailable due to system issues.

When completed, the newly renovated Leeward Highway branch will offer full-service banking within a modern, state-of-the-art environment. This includes more options for self-service than previously available.

Clients will also benefit from hands on experience in using the bank’s range of digital banking services, including online sign up for products and services and will be guided through the process by the bank’s team of digital banking experts. The branch is also being reconfigured to include more private meeting spaces to take full advantage of its advisory services for retail, business banking and corporate clients.

“As a steady, key player in the community we serve, we want to assure everyone that even though they may be inconvenienced in the short term, our teams remain committed to sales and service excellence for the long haul. We will be building a better bank that will meet client expectations both now, and in the future,” Mr. Gibson concluded.

Persons can contact the bank through its Customer Care and Sales Centre or branch team to learn more about the arrangements in place to manage their accounts during the renovation period.

News

ELECTRICITY BILL SHOCKER: PELICAN ENERGY WARNED GOV’T

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TCIG knew from April that fuel factor could surge almost 80%; Minister says $500 cost-of-living payment was part of Government’s response

PROVIDENCIALES — The Turks and Caicos Government knew months before July’s shocking electricity bills that consumers faced a potentially massive increase in the fuel factor.

Minister of Information Technology and Energy E. Jay Saunders revealed Friday that Pelican Energy warned his Ministry in April that generation fuel costs were projected to rise from $3.09 per gallon in May to $4.79 in June and July.

That translated into a projected fuel factor jump from about 17.5 cents to 31 cents per kilowatt-hour — an increase of almost 80%.

Saunders said he personally advised Cabinet of the projected increase and presented options for cushioning the impact.

He characterised Government’s $500 cost-of-living payment as its “initial response” to rising fuel costs, before a separate fuel-factor subsidy was approved.

Cabinet records show Government agreed on June 24 to provide funding to mitigate the fuel-factor impact, with the relief programme approved July 8.

Eligible residential customers — those averaging less than $1,500 monthly over the previous three bills — are capped at 22 cents per kWh from July through October.

Pelican confirmed Friday that Government’s contribution was already applied to July bills, meaning the bills now triggering widespread public outrage would have been even higher without the subsidy.

Saunders did not disclose the programme’s total cost.

His admission that Government knew since April, however, raises another question amid the backlash: why were consumers not directly warned by Government about the scale of the approaching increase?

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Bahamas News

More Bahamians Accessing HIV, STI Care Through NHI

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NASSAU, Bahamas — More Bahamians are accessing HIV and sexually transmitted infection-related healthcare through National Health Insurance, a trend the NHI Authority says should be viewed positively.

NHIA stressed in an August 6 statement that its 2025 figures measure healthcare utilisation, not newly diagnosed infections. They include beneficiaries screened, treated, monitored or receiving follow-up care, including people diagnosed previously.

“Increased utilisation of these services should be viewed as a positive development,” NHIA said.

The Authority pointed to “greater enrolment and use of NHI, improved access to screening and testing, continued treatment and monitoring of existing conditions, and increased willingness to seek medical care.”

The development comes amid a mixed three-year HIV picture. New diagnoses rose from 130 in 2023 to 156 in 2024, before declining to 142 in 2025.

NHIA said increased utilisation demonstrates that more beneficiaries are accessing needed healthcare and actively managing their health, reinforcing the importance of screening, early diagnosis and continued treatment.

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Health

47,459 MEASLES CASES, 44 DEATHS ACROSS AMERICAS  

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WASHINGTON, D.C. — The Americas has recorded 47,459 confirmed measles cases and 44 deaths in 2026, the region’s highest case count in 22 years, prompting the Pan American Health Organization (PAHO) to urge stronger vaccination, surveillance and rapid outbreak response.

As of July 18, cases were already more than triple the 15,011 recorded during all of 2025. Guatemala, Mexico, the United States and Peru account for 95% of confirmed cases. Guatemala leads with 30,371 cases and 26 deaths, followed by Mexico with 12,255 cases and 17 deaths.

PAHO classifies the regional public health risk as very high, citing active outbreaks, immunity gaps, international travel and populations with inadequate vaccination coverage.

The organization says prevention starts with vaccination. Countries are being urged to achieve and maintain at least 95% coverage with two doses of measles-containing vaccine, particularly protecting children and under-vaccinated communities.

Measles spreads through the air when an infected person breathes, coughs or sneezes. Symptoms can include fever, cough, runny nose, red eyes and a rash.

PAHO is urging health authorities to detect suspected cases early and respond rapidly to stop transmission. Unvaccinated and under-vaccinated people, young children and communities with limited healthcare access face increased risk of severe illness and death.

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