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Digicel shares Roaming Rule for Smooth Travels

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By Dana Malcolm

Staff Writer

 

#TurksandCaicos, December 21, 2022 – Christmas is a time for travel for many of us but unceasing upgrades in technology has put a damper lately on roaming for 3G cell phone users.  To be clear, 3G is the 3rd generation of wireless connectivity and determines the network speed that an internet connection can achieve. For many older devices 3G, which caps out at speeds of around 7.2 megabyte per second is the fastest they can go and it’s has been a wild ride.  But for internet adrenaline junkies, 5G, which is the newest iteration, is expected to take users to speeds in excess of 1 gigabyte per second.

Digicel is warning that for some of us with older phones, our 3G devices may no longer allow us to access the internet at all when we travel to the US. “Some of the leading mobile carriers in the United States have shut down their 3G networks and completed their migration to 4G and 5G technologies— This change will impact everyone, from anywhere in the world, travelling to and roaming within the USA.” the telecommunications company explained.

According to the company, Digicel customers in particular roaming in the USA will not be able to utilise 3G services while roaming in the United States on a 3G device, regardless of the US network they chose for roaming. In addition, customers will experience reduced quality on voice calls and/or may not be able to make and receive voice calls at all while on the T-Mobile or AT&T networks.

The United Kingdom, Canada and the EU are all riding the 5G wave as well so the problem is likely to expand to the most popular destinations for Caribbean people.

There is no fix to this other than upgrading your device to a device with 4G or LTE capability.

Being caught with the wrong device when you head overseas can leave you stranded or without a reliable way to contact family members.

It’s not just phones that residents need to worry about, alarm clocks, GPS and other devices on the 3G network will become unusable in areas that have moved on to 5G.

The Caribbean does not seem ready to move on from 3G just yet, so residents at home have no need to worry but must remember to make preparations for their trips and cruises abroad.

Caribbean News

U.S. VIRGIN ISLANDS SHINES AS A PREMIER DESTINATION AT THE 2024 SEATRADE CRUISE GLOBAL CONFERENCE

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St. Thomas, U.S. Virgin Islands (USVI) –April 11, 2024—The U.S. Virgin Islands Department of Tourism, led by Commissioner Joseph Boschulte, Assistant Commissioner Alani Henneman, and Deputy Commissioner RoseAnne Farrington, traveled to Miami, Florida, to support Governor Albert Bryan Jr. and other local partners agencies for the 2024 Seatrade Cruise Global Conference.
To kick off the week-long event, the Department of Tourism sponsored the highly anticipated Florida-Caribbean Cruise Association (FCCA) barbecue, which was hosted by Governor Bryan.
Revered as a steady leader in the Caribbean tourism industry, the USVI delegation, which also included the Legislature of the Virgin Islands, the Virgin Islands Port Authority, West Indian Company Limited, Magens Bay Authority, and the U.S. Virgin Islands Government Employee Retirement System, showcased the territory and its growing accessibility around the cruise industry to key operators and businesses.
“Cruise has been and continues to be a leading entryway for visitors into the territory, and Seatrade allows representatives from the USVI to interface with and share pertinent updates needed to continue fostering positive relationships throughout the industry,” explains Commissioner Boschulte.
Commissioner Boschulte was featured on the Caribbean Spotlight panel moderated by renowned industry leader and FCCA CEO Michelle Paige, who referenced the Commissioner being named the 2023 Caribbean Tourism Executive of the Year by Caribbean Journal and shared how exceptional the publication’s acknowledgment of his accolades are. Paige referenced Caribbean Journal’s spotlight paragraph reading, “No Caribbean destination has seen more growth in the last three years than the U.S. Virgin Islands, which kicked off a full-fledged tourism renaissance just after the onset of the pandemic and hasn’t looked back. And so much of that growth can be directly tied to the expert stewardship of Boschulte, who helped craft an innovative, flexible response to the challenges of the pandemic and has continued to drive the USVI’s performance with a data-driven, creative approach to modern tourism.”
Commissioner Boschulte and Deputy Commissioner Farrington joined Governor Bryan for meetings with leading cruise lines, including Disney Cruise Line, Norwegian Cruise Line, and Carnival Corporation & plc, amongst others, to discuss continued partnerships, expansion opportunities, and industry updates.
As the global cruise industry continues to restabilize following challenges incurred during the COVID-19 pandemic, St. Thomas and St. Croix experienced a 13% growth in 2023 over 2019, with West Indian Company Dock, Crown Bay Dock, and E. Abramson Marine Facility welcoming more than 1,600,000 passengers from 495 total calls for the year. With a 58% year-over-year passenger increase from 2022 to 2023, the USVI continues to grow and is projected to experience another 5% increase in cruise passenger arrivals in 2024.
Commissioner Boschulte also highlighted the remarkable success of the USVI and Caribbean region, stating, “I am proud to see the Caribbean’s appeal continue to captivate travelers. Our collaborative efforts with partners like FCCA and the Caribbean Tourism Organization underscore the unity of our region, ensuring unforgettable experiences for visitors while highlighting the unique strengths of the U.S. Virgin Islands. With a safe, welcoming destination and a shared commitment to tourism, we embrace our role as an integral part of the Caribbean community.”
For more information about the U.S. Virgin Islands, please visit https://www.visitusvi.com/.

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Key Partners Sign on as Main Sponsors of CTO’s Sustainable Tourism Conference in Grenada

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BARBADOS (April 18, 2024) – The Caribbean Tourism Organization (CTO) has secured key industry partners and sponsors for the upcoming Caribbean Sustainable Tourism Conference (STC 2024), hosted by the CTO in partnership with the Grenada Tourism Authority in Grenada to be held April 22–24. 

Partners and sponsors for STC 2024 include LINK Strategic Partners, Little Caribbean NYC, Royal Caribbean International, Silversands Grenada Beach Resort, and Six Senses La Sagesse Grenada Resort.

Airline partners include interCaribbean Airways and Virgin Atlantic.

Sponsors of the Caribbean Sustainable Tourism Awards are the Grenada Hotel and Tourism Association, Grenada Investment Development Corporation, International Institute of Tourism Studies at the GW School of Business, and World Sustainable Travel and Hospitality Awards.

Media partners signed up for the conference are Breaking Travel News, Caribbean Broadcasting Union, Caribbean Media Corporation, and Wanderlust.

As a testament to its commitment to sustainability and environmental stewardship, Royal Caribbean will be staging a series of exclusive events at the conference. This will include a sustainability ship tour and onboard luncheon, the first of its kind at a CTO Regional Conference. 

Dona Regis-Prosper, CTO’s Secretary-General and CEO, expressed appreciation for the cruise line’s support, stating, “We are delighted to have Royal Caribbean as a sponsor for our Sustainable Tourism Conference. The company’s commitment to environmental conservation and sustainable tourism perfectly aligns with the objectives of our conference, and we eagerly anticipate showcasing their exemplary practices to our delegates.” 

Royal Caribbean will offer an exclusive tour of Explorer of the Seas where delegates will have the unique opportunity to explore the energy efficiency initiatives and industry-leading environmental programs implemented on the vessel. Led by subject matter experts, participants will witness firsthand the intricate operations within the Engine Control Room and gain insights into the diligent waste management sorting processes that occur around-the-clock, 365 days a year.

“Royal Caribbean Group is thrilled to support the Caribbean Tourism Organization’s Sustainability Conference,” expressed Wendy McDonald, Regional Vice President, Government Relations, Caribbean, Royal Caribbean Group. “We are keen to foster meaningful collaboration with our destination partners to advance sustainable solutions across the Caribbean that not only preserve our planet but also energize local communities.”

Centered around the theme of The 5 Ps – People, Planet, Prosperity, Purpose and Partnership, STC 2024 aims to address pressing issues facing the Caribbean tourism industry and foster collaboration among stakeholders to promote sustainable development. The conference is poised to deliver impactful discussions and initiatives that will drive positive change within the region’s tourism sector.

For more information about the conference and details on registration, visit caribbeanstc.com.

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Caribbean News

CTO’s Caribbean Media Awards 2024 to Celebrate Excellence in Journalism

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NEW YORK (April 18, 2024) – The Caribbean Tourism Organization (CTO) has announced the return of its Caribbean Media Awards, the prestigious honor given to journalists and influencers whose work has significantly contributed to the promotion of Caribbean tourism. 

The awards ceremony, set to spotlight outstanding media contributions from the United States and the Caribbean, is scheduled to take place amidst the vibrant celebrations of Caribbean Week in New York, from June 16 to 21, 2024.

Submissions from public relations agencies, member countries, and the journalistic community are welcome.

“We’re thrilled to bring back the Caribbean Media Awards,” stated CTO Chairman Kenneth Bryan, who serves as Minister of Tourism and Ports for the Cayman Islands. “These awards are not just about recognizing excellence, they are a testament to the enduring spirit of the Caribbean and its vibrant culture. Our goal is to spotlight the stories that capture the heart of the Caribbean, stories that inspire, inform and engage audiences worldwide. It’s a celebration of the impactful narratives that contribute significantly to our tourism landscape.”

Entries are sought in the following award categories:

Best Feature Article or Story: Recognizes excellence in long-form storytelling (print or online) that provides in-depth analysis, compelling narratives, and unique perspectives on Caribbean culture, history, etc.

Best News Reporting: Honors exceptional reporting of breaking news, events, or issues of significance to the Caribbean region that demonstrates accuracy and journalistic integrity.

Best Podcast/Radio: Celebrates excellence in podcasting/radio reporting, whether itʼs storytelling, interviews or discussions offering engaging and informative Caribbean content.

Best Photojournalism: Celebrates impactful visual storytelling through photography, capturing the essence of life in the Caribbean region, from daily life to cultural events, natural landscapes, or social issues.

Best Video Production: Honors outstanding video production, including broadcast news segments, short films, or online video content that showcases the richness and diversity of Caribbean culture, people and landscapes.

Best Social Media Campaign: Recognizes innovative and effective social media campaigns (by journalists or influencers) that engage audiences, raise awareness, or promote positive change on issues relevant to the Caribbean region.

Best Personal Immersive Story: Highlights a feature story that demonstrated time in the destination, integration and deep exploration of off-the-beaten-path in a destination.

Diaspora Journalist of the Year: Honors members of the Diaspora community who impact tourism in the Caribbean region through their storytelling.

Emerging Journalist of the Year: Spotlights the achievements of up-and-coming journalists, reporters or content creators who have demonstrated exceptional talent, potential and commitment to excellence in Caribbean media.

Only entries submitted by CTO government members, their public relations agencies or qualified media shall be eligible.

Minimum circulation for newspaper or magazine entries is 20,000 (1,000 for Caribbean media).

All entries must have been published or broadcast in the 2023 calendar year.

Only one entry per person per category will be accepted.

Submissions should showcase creativity and thoughtful knowledge of the Caribbean and have a provocative story angle.

Criteria for the judging of entries shall be:

  • Content – Relevance, accuracy, cohesiveness of material, adherence to journalistic standards
  • Structure & Form – Relevance of topic, clarity, pace, structure (introduction, development and conclusion), presentation of information and ideas
  • Title – Relevance of title, concision, clarity
  • Quality of Language – Use of language, quality of syntax, quality of sentence structure
  • Originality – Originality of ideas, ability to spark audienceʼs curiosity, boldness, creativity

Entries that do not meet the selection criteria will be disqualified.

Depending on their assessment of the standard of entries, the judges may withhold awards in any category as they see fit. They may also ascribe “Special Mention” (without award) to an entry where warranted.

Decisions of the judges shall be final.

Entrants are required to submit their contributions at https://bit.ly/caribbeanmediaawards by the deadline of May 8, 2024.

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