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TCHTA Hosts Historical Initiative with CHTA Education Foundation; 415 certified

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#TurksandCaicos, November 18, 2022 – The Turks & Caicos hospitality sector has embarked on the journey to heartfelt, supercharged service with the completion of a training series delivered by the Caribbean Hotel & Tourism Association Education Foundation.

Hosted and facilitated by the Turks & Caicos Hotel and Tourism Association (TCHTA), more than 400 employees were taken through the CHTAEF’s signature Caribbean Supercharged Service Training.  Sessions dubbed “Heartfelt Guest Care”, “Realistic Leadership”, “Happy Housekeepers”, and “007 Secret Care Agents” saw participation from front-facing and back of house staff from entry level to management from the tourism sector, civil service, and private sector.

The CHTA Education Foundation’s excitement for the success of the partnership has been palpable. “We are incredibly proud of this milestone in our 36-year history and pleased that the Education Foundation was able to deliver a five-week comprehensive training in partnership with TCHTA and the various properties, businesses and government across the Turks and Caicos Islands. The open and honest communication with the team at the TCHTA enabled us to deliver training that met the needs of their member properties and hospitality workers that participated in the program.” said Karolin Troubetzkoy, Chairwoman of the CHTAEF.

As a part of its 30-year anniversary commemoration exercises, the TCHTA facilitated the initiative and hosted the volunteer trainers for 5 weeks with great thanks to its members Grace Bay Club, Ocean Club Resorts, The Shore Club, Blue Haven Resort, and The Sands. These properties were homes to the trainers, Louise John and Suzanne Shillingford-Brooks throughout their time in Turks and Caicos.

The high-energy dynamic duo raved about the warm welcome extended to them by everyone they encountered. Commenting on the engagement in the training sessions, they remarked “We have been impressed by the overall willingness of participants to up their game, improve their delivery skills, understand their visitors better; so being able to achieve personal uplifts immediately in their workspaces, that many report have delighted guests and management alike”.

The Certificate Celebration marking the successful end to the training initiative was held on Friday, November 11th in the Messell Ballroom at The Palms. A fitting achievement celebrated during the country’s Tourism Environmental Awareness Month, Deputy Governor Anya Williams, Minister of Tourism Hon Josephine Connolly, and visiting EF Trustee, Professor Mike Hampton, attended the event in support of the excited trainees’ accomplishments. In his remarks, Professor Hampton encouraged the trainees “To every participant, remain energized and sparkle in your care to everyone you encounter!”

Stacy Cox, TCHTA CEO shared with media “We were ecstatic to learn from the Education Foundation that Turks & Caicos will be considered trailblazers for our one-of-a-kind tailoring of the EF’s training and having the largest contingent they’ve trained in 36 years. TCHTA members and employers throughout the country have truly shown their commitment to the development of their employees, and there’s no doubt Brand TCI will be all the better for it.” She continued, “We can’t say enough about the effectiveness of this program. Louise and Suzanne delivered the kind of training that is true to the essence of Caribbean service. It’s relatable, and that is why employees are excited to implement what they have learned, and HR Managers have shared that they saw the benefits immediately and are eager for us to do this again soon.”

The TCHTA thanks the Education Foundation and encourages other NHTAs in the region to take advantage of the program. The association extends special appreciation to its members for the continued support shown to building the sustainability and growth of the industry and the country.

 

PHOTO CAPTION:

We are so proud of each of the 415 participants in our national Caribbean Service Ready training in the Turks & Caicos Islands.  Louise John & Suzanne Shillingford-Brooks, take a bow. You Did It!  Thank you to the Turks and Caicos Hotel and Tourism Association and all our industry partners.  Photo by Caribbean Hotel & Tourism Association

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Crime

Human Trafficking Probe Revealed as Police Warn of Growing Teen Crime Concern

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Deandrea Hamilton | Editor

Turks and Caicos, June 23, 2026 – A police briefing intended to update the public on crime trends in the Turks and Caicos Islands instead exposed what may be one of the most significant criminal investigations currently underway in the country.

When questioned about the June 14 shooting on Bible Street, Police Commissioner Fitz Bailey revealed that the incident stemmed from an anti-human trafficking operation during which 12 women believed to be victims of human trafficking were rescued by law enforcement.

“The officers were engaged in an anti-human trafficking operation… 12 females were rescued or victims of human trafficking were rescued, and they are in our care and that investigation is advanced,” Bailey told reporters.

The revelation stunned many who had linked the Bible Street shooting to other recent violent incidents, including the June 12 murder in Five Cays. However, the Commissioner indicated the confrontation was connected to the anti-human trafficking investigation, though he declined to provide further details due to the sensitive nature of the ongoing case.

More than a week later, authorities continue to maintain that the investigation remains active. Magnetic Media has confirmed with police officials that no arrests have yet been made in connection with the alleged human trafficking operation.

The Commissioner also sounded the alarm over what appears to be an emerging trend involving teenage boys and serious criminal activity. In discussing recent incidents, Bailey suggested that some young offenders are operating within organized criminal networks and warned that law enforcement alone cannot solve the growing problem.

“My experience tells me that once they reach a threshold it is very difficult to bring them back,” Bailey said. “The social agencies will have to get involved. We have to find a way to reach these unattached youth and to engage them and to create that positive reinforcement in their life.”

Despite those concerns, Bailey reported that overall crime in the Turks and Caicos Islands continues to trend sharply downward.

According to police statistics presented at the briefing, murders have fallen from 13 at this point last year to just one in 2026, representing a 92 percent reduction. Attempted murders have fallen by 100 percent, kidnappings by 75 percent, robberies by 34 percent, aggravated burglaries by 22 percent, firearm possession offences by 50 percent and incidents involving the discharge of firearms by 85 percent. Police reported that nearly every major category of serious crime has declined compared to the same period last year.

The lone murder recorded in the Turks and Caicos Islands for 2026 occurred on June 12 in Five Cays. While no arrest has been made in that case, the Commissioner indicated that investigators believe they know who is responsible.

“I am convinced and I am positive that the perpetrator is a teenager,” Bailey stated.

The press conference was held at Police Headquarters in Providenciales.

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Crime

Rape Only Major Crime Category to Increase in Turks and Caicos

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Deandrea Hamilton | Editor

Turks and Caicos, June 23, 2026 – While nearly every major category of serious crime is trending downward in the Turks and Caicos Islands, police statistics reveal one troubling exception: rape.

Speaking during a press conference at Police Headquarters in Providenciales, Police Commissioner Fitz Bailey reported a five percent increase in rape cases compared to the same period last year, making it the only major crime category to record an increase in 2026.

The increase comes as police celebrate dramatic reductions in murders, attempted murders, kidnappings, robberies and firearm-related offences.

However, Bailey cautioned that the statistics surrounding rape cases are often more complex than they initially appear.

Responding to a question from the media, the Commissioner explained that some complainants report rape but later choose not to support police investigations. In other cases, the alleged offender is known to the complainant, creating additional challenges for investigators.

“We have some of those reports where persons make allegations which have not been proven because they will come and say they have been raped, but they do not support an investigation,” Bailey explained.

The Commissioner stressed that police are required to document and investigate all reports made to law enforcement, regardless of whether a complainant later decides not to proceed.

“Once you make a report, we have to record it and we have to fulfil our obligation,” he said.

Bailey also noted that in many reported cases, the alleged perpetrators are individuals known to the complainants.

While acknowledging that some reports may ultimately not result in charges or convictions, the Commissioner emphasized that every allegation must be treated seriously and investigated appropriately.

The figures underscore an ongoing challenge for law enforcement and social service agencies as the Turks and Caicos Islands continues to work toward reducing violence and protecting vulnerable members of the community.

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Beaches Turks & Caicos wrapped up another successful Provo Men’s Premier League season  

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PROVIDENCIALES, Turks & Caicos Islands: — Beaches Turks and Caicos continued its strong commitment to sports development in the Turks and Caicos Islands with its sponsorship of the 2025/2026 Provo Men’s Premier League, a partnership that has significantly elevated the competition for a second consecutive year.

The season, which saw an increase in participating teams and heightened competitiveness across the league, has been widely regarded as one of the most successful in recent years. The top honours were shared between two of the league’s most dominant sides, SWA Sharks FC and Academy Eagles FC, both delivering consistent and high-level performances throughout the campaign.

Turks and Caicos Islands Football Association (TCIFA) Technical Director Dane Ritchie highlighted the critical role Beaches Turks and Caicos played in strengthening the league’s structure and overall quality.

“The sponsorship from Beaches Turks and Caicos for the second year helped tremendously in making the competition a success,” Ritchie said. “This season we were able to have a more structured programme with the inclusion of youth talents coming to the fore, as well as the improvement of the coaching staff for the different teams being certified by Concacaf.”

Ritchie noted that the enhanced organisation of the league created more opportunities for emerging players, while also raising the standard of coaching and match preparation. The integration of youth talent into senior teams was particularly impactful, signaling a positive shift toward long-term player development within the territory.

Provo Men’s Premier League President Patrick Baptiste echoed these sentiments, describing the season as a milestone for both football and youth advancement in the Turks and Caicos Islands.

“This was a very good year for football and youth development,” Baptiste said. “We were able to overcome a few challenging moments, but the overall grade for this season is an A.”

Baptiste emphasised that the continued support from Beaches Turks and Caicos has been instrumental in driving the league forward, providing much-needed financial backing and stability.

“With a title sponsor like Beaches Turks and Caicos providing the financial support again for this season, we are grateful,” he added. “We have come a far way and we still have a way to go, but the TCIFA team has been charged to continue to be creative in our marketing and being more inclusive in how we seek to showcase the talents of the TCI.”

Beaches Turks and Caicos Resort General Manager Deryk Meany also expressed satisfaction with the partnership and the overall progress of the league.

“Our commitment to youth development and the growth of sports and community throughout the TCI is of paramount importance to us as an organisation,” Meany said. “We are satisfied with this partnership and being the main sponsor is a major accomplishment for the resort. We are happy to have fielded a team this season that was placed fourth in the knockout round of the competition. We are seeking to continue to provide growth for our team members as well as the development of talent throughout the TCI.”

The 2025/2026 season also reflected broader efforts to professionalize football operations locally, including improved scheduling, officiating standards and fan engagement initiatives. Matches drew increased attendance, while community interest in the sport continued to grow, particularly among young athletes aspiring to compete at higher levels.

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