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Rocketing Electricity Bills; FortisTCI tries public education to soften the blow

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By Dana Malcolm

Staff Writer

 

#TurksandCaicos, August 4, 2022 – Electricity prices will rise significantly this month according to power company Fortis TCI.  In an email to customers the company explained that the fuel factor for the July cycle had spiked across the island.

The company said consumers would be facing double digit increases in the fuel factor rate on their newest bills, which came as July turned to August.

“Fuel price increases in June mean an increase in the fuel factor rate, which will be reflected on your next electricity bill.  Your July electricity bill will reflect a Fuel Factor charge of $0.2950 per kilowatt hour for Providenciales, North Caicos and Middle Caicos.  This is 22.66% higher than last month.”

The increase was slightly lower for Grand Turk and Salt Cay landing at $0.2461, which is 19.88% higher than last month.  Last month’s bills were also higher than normal due to rising fuel costs.

FortisTCI sought to sooth residents’ fears about how consumption was calculated stemming from the June increases in an interview aired on Radio Turks and Caicos.

Alvejes Desir, Director of Energy Production said technology upgrades allowed them to do automated meter reads every 15-minutes.  This he said meant the consumption was not estimated and customers could read their own meters and compare it to their bills.  The meters are also tested and certified, said the director.

Additionally FortisTCI clarified the calculation of the total bills based on the fuel factor and electric rates.

Aisha Laporte, Vice President of Finance, Corporate services and CFO explained that bills are calculated by multiplying the residents consumption (quoted in kilowatt hours)  by the electric rate and by fuel factor rate.  Electric costs include the machinery used to actually make and get the electricity to customers while the fuel factor is the cost of fuel used.  The electric rate remains steady while the fuel factor changes monthly. Both the electric and fuel factor rates are both vetted by the TCIG.

The rising electricity bills, Laporte explained were dictated by rising oil prices. Diesel is used to run the electricity generators. That diesel is procured from the United States so changes in cost will trickle down

“Russia does supply the US with oil as well— we’ve seen where the Russia Ukraine conflict has caused disruptions with the supply chain— that has contributed to the increase in demand on one hand and restricted supply on the other.”

Additionally the company said that there may be about a month long lag in fuel prices regularly because of the long journey that oil from the US must take before it gets to the Turks and Caicos, Fortis TCI also has a first in first out policy when it comes to oil so that also affects the lag in prices.

Rising temperatures in the summer months played a role in rising costs of electricity according to Laporte.  To help they encouraged residents to use the my online account feature, because of the 15-minute readings.  Residents can see their consumption in real time.

“We have a smart meter tab that’s on the left-hand side. Once you login and click that tab immediately a graph shows up with your daily usage in addition to that you can click on each day and it will show you your hour by hour consumption,” said Nicquel Garland, Manager of Customer Service

In addition Garland said customers could set a consumption limit and would receive a notification when they got to that limit.  Customers can also get percentage notifications so when their current usage gets to 50% etc. of their previous month’s bill they will get a notification.

All data is stored so whenever you sign up all your previous data will be available.

This is an incredibly powerful tool for consumption management and Fortis says with the Ukraine crisis dragging on and the world still recovering from COVID-19 consumption is the key to bill reduction.

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ELECTRICITY BILL SHOCKER: PELICAN ENERGY WARNED GOV’T

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TCIG knew from April that fuel factor could surge almost 80%; Minister says $500 cost-of-living payment was part of Government’s response

PROVIDENCIALES — The Turks and Caicos Government knew months before July’s shocking electricity bills that consumers faced a potentially massive increase in the fuel factor.

Minister of Information Technology and Energy E. Jay Saunders revealed Friday that Pelican Energy warned his Ministry in April that generation fuel costs were projected to rise from $3.09 per gallon in May to $4.79 in June and July.

That translated into a projected fuel factor jump from about 17.5 cents to 31 cents per kilowatt-hour — an increase of almost 80%.

Saunders said he personally advised Cabinet of the projected increase and presented options for cushioning the impact.

He characterised Government’s $500 cost-of-living payment as its “initial response” to rising fuel costs, before a separate fuel-factor subsidy was approved.

Cabinet records show Government agreed on June 24 to provide funding to mitigate the fuel-factor impact, with the relief programme approved July 8.

Eligible residential customers — those averaging less than $1,500 monthly over the previous three bills — are capped at 22 cents per kWh from July through October.

Pelican confirmed Friday that Government’s contribution was already applied to July bills, meaning the bills now triggering widespread public outrage would have been even higher without the subsidy.

Saunders did not disclose the programme’s total cost.

His admission that Government knew since April, however, raises another question amid the backlash: why were consumers not directly warned by Government about the scale of the approaching increase?

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Bahamas News

More Bahamians Accessing HIV, STI Care Through NHI

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NASSAU, Bahamas — More Bahamians are accessing HIV and sexually transmitted infection-related healthcare through National Health Insurance, a trend the NHI Authority says should be viewed positively.

NHIA stressed in an August 6 statement that its 2025 figures measure healthcare utilisation, not newly diagnosed infections. They include beneficiaries screened, treated, monitored or receiving follow-up care, including people diagnosed previously.

“Increased utilisation of these services should be viewed as a positive development,” NHIA said.

The Authority pointed to “greater enrolment and use of NHI, improved access to screening and testing, continued treatment and monitoring of existing conditions, and increased willingness to seek medical care.”

The development comes amid a mixed three-year HIV picture. New diagnoses rose from 130 in 2023 to 156 in 2024, before declining to 142 in 2025.

NHIA said increased utilisation demonstrates that more beneficiaries are accessing needed healthcare and actively managing their health, reinforcing the importance of screening, early diagnosis and continued treatment.

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Health

47,459 MEASLES CASES, 44 DEATHS ACROSS AMERICAS  

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WASHINGTON, D.C. — The Americas has recorded 47,459 confirmed measles cases and 44 deaths in 2026, the region’s highest case count in 22 years, prompting the Pan American Health Organization (PAHO) to urge stronger vaccination, surveillance and rapid outbreak response.

As of July 18, cases were already more than triple the 15,011 recorded during all of 2025. Guatemala, Mexico, the United States and Peru account for 95% of confirmed cases. Guatemala leads with 30,371 cases and 26 deaths, followed by Mexico with 12,255 cases and 17 deaths.

PAHO classifies the regional public health risk as very high, citing active outbreaks, immunity gaps, international travel and populations with inadequate vaccination coverage.

The organization says prevention starts with vaccination. Countries are being urged to achieve and maintain at least 95% coverage with two doses of measles-containing vaccine, particularly protecting children and under-vaccinated communities.

Measles spreads through the air when an infected person breathes, coughs or sneezes. Symptoms can include fever, cough, runny nose, red eyes and a rash.

PAHO is urging health authorities to detect suspected cases early and respond rapidly to stop transmission. Unvaccinated and under-vaccinated people, young children and communities with limited healthcare access face increased risk of severe illness and death.

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