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Jamaicans Encouraged to Report Cyberattacks

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By: Rocheda Bartley

(JIS) 

 

#Jamaica, June 6, 2022 – The use of technology should make life easier, but in some cases, it is utilised by nefarious persons to carry out vicious cyberattacks.

Quite often people fall victim to fraudsters who swindle their money through cyberattacks, like smishing and vishing.

The former is the social engineering practice of sending fraudulent text messages to convince people to share personal identifiable information, such as credit card numbers and banking details, while the latter gathers these particulars through telephone calls.

Although these hacks are not new, Head of the Jamaica Cyber Incidence Response Team (JaCIRT), Lieutenant Colonel Godphey Sterling, laments that they are largely under-reported.

He is encouraging victims to speak up, as their silence hampers the organisation’s ability to fully grasp the magnitude of the situation and take the necessary actions for redress.

“We measure yearly reports in concert with the financial year. So, from April last year to March this year, we would have had about 29 such attacks reported. But when we do our monitoring, we are seeing significantly more indication that this is a problem. And oftentimes, when we see these indicators and reach out to potential or actual victims, they are unwilling to participate in a process of remediation,” Lt. Col. Sterling tells JIS News.

He is urging persons who believe they are victims of a cyberattack, particularly any of these social engineering attacks, to report the matter to the law-enforcement agencies, such as the Jamaica Constabulary Force (JCF), Major Organised Crime and Anti-Corruption Agency (MOCA) or JaCIRT.

Last month (May), there was an uptick in the reported cases within the banking industry.

Manager for Special Investigations with the National Commercial Bank (NCB) Fraud Prevention Unit, Dane Nicholson, says this institution has always had issues where one or two customers have become victims of these attacks.

He explains that fraudsters send text messages to random numbers, and once someone responds they know they have made a hit.

Usually, these messages have a link that drives persons to a web page that prompts them to enter their information. From here, the defrauders will get sufficient information to call these individuals, pretend to be an NCB employee and execute a vishing.

While the immediate reported cases involve NCB customers only, the institution is not the sole bank where customers come under attack. This is evidenced by persons who receive text messages that purport suspicious activities in their bank accounts at an establishment with which they are not affiliated.

Like NCB, the going attacks have prompted JaCIRT to ramp up its year-long public education and awareness campaigns.

Lt. Col. Sterling informs that protecting oneself in cyberspace usually has three dimensions. One is the personal responsibility to recognise that the tools used to access online resources, or to work in cyberspace, must be used with regard for safety and security. Therefore, individuals cannot dismiss their personal responsibility for safely navigating cyberspace.

Number two is that businesses are now obligated to protect the personally identifiable information of their clients.

And stressing the third, as he commits to carrying out JaCIRT’s mandate, Lt. Col. Sterling says the “Government has a duty to provide a framework within which all of this can take place as securely as possible”.

“We have the JaCIRT and the Information Commissioner, among others, including law-enforcement [bodies].  So, persons are encouraged to get out of that feeling of being a victim or not wanting to be seen as a victim and report these crimes whenever they occur,” he says.

Lt. Col. Sterling points out that there is no 100 per cent safe way to navigate through cyberspace and is appealing to online users to be careful how they answer calls from unknown numbers.

The same diligence must be taken when responding to SMS messages, clicking on links, or downloading attachments from emails.

“If the senders are unknown or known to you and the context or subject headings look suspicious, just double check. And the same way you treat an email, you really need to treat an SMS message, because the sophistication with which these messages are created is very similar to how emails and web pages are designed,” he says.

Meanwhile, Director of Information Technology at the Ministry of Industry, Investment and Commerce, Omar Gentles, is encouraging persons to explore the privacy policy of websites as well.

This is especially as the Cybercrime Act 2010 and Data Protection Act (2020) protect online users that only operate within the Jamaican jurisdiction.

He notes that even though victims of online fraud are, indeed, consumers, there’s little that the Consumer Affairs Commission (CAC) can do to help with loss recovery in smishing and vishing attacks.

“When it comes on to it helping consumers to deal with online fraud that has taken place or is suspected, the CAC can only really offer guidance at this moment. This is in terms of helping you to reach out to the different entities that can really help, such as the fraud squad. So, you must be very careful and make sure that you do diligence in assessing sites and making the right decision about using them,” Mr. Gentles says.

The CAC is a government agency that informs, educates, and empowers consumers to protect themselves in the marketplace.

Caribbean News

Migration Is No Longer Just About Borders

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What Caribbean migration dialogues reveal about the region’s future

 

By Patrice Quesada, Coordinator, IOM Caribbean

Migration has become one of the defining issues shaping the Caribbean’s future—not simply because people are moving, but because our economies, labour markets, populations and climate realities are changing.

Over the past several weeks, I have participated in migration discussions at the global, regional and national levels. While each conversation was different, they all pointed to the same conclusion: the Caribbean is beginning to recognize migration not only as a border issue, but as a development issue.

The challenge now is moving from dialogue to action.

From Global Commitments to Caribbean Solutions

That shift was evident during the International Migration Review Forum held at the United Nations in New York, where Caribbean participation was particularly strong. Delegations from ten Caribbean countries, including ministerial representatives from Barbados and Belize, reinforced the region’s growing commitment to shaping international migration policy.

Two messages emerged clearly.

First, migration governance must be grounded in each country’s realities and supported by concrete national commitments. Second, migration cannot be viewed in isolation. It is closely linked to labour markets, demographic change, climate vulnerability and long-term development planning.

Every Caribbean Country Has Its Own Story

Across the region, governments are approaching migration through different lenses.

In Saint Lucia, the launch of the country’s draft migration policy reflected concerns about declining birth rates, labour shortages and continued emigration. The discussions recognised that labour needs, diaspora engagement, remittances, return migration and protection must all work together within one national strategy.

Jamaica demonstrated how migration planning can begin at the local level, with Clarendon becoming the country’s first parish to integrate migration considerations into its long-term development strategy.

Guyana, meanwhile, is managing migration in the context of rapid economic growth, balancing increased labour demand with worker protections and orderly migration systems.

Barbados has also begun incorporating migration into broader population planning as it addresses demographic decline and an ageing population.

The Bahamas has focused on disaster preparedness, bringing together government agencies to strengthen national plans for managing inter-island and cross-border movement during emergencies while safeguarding the rights and dignity of displaced people.

Different countries face different challenges—but all are recognising migration as an essential part of national planning.

The Caribbean’s Greatest Untapped Asset

One message resurfaced repeatedly throughout these discussions.

The Caribbean diaspora should no longer be viewed simply as a source of remittances.

Across the region, citizens living abroad continue to contribute through investment, entrepreneurship, professional expertise, advocacy and, in many cases, by returning home with new skills and experience.

The opportunity now is to engage the diaspora more deliberately as a strategic development partner.

Turning Dialogue into Action

Technical discussions held throughout May demonstrated that governments are beginning to move beyond policy conversations.

CARICOM, supported by the International Labour Organization and the Inter-American Development Bank, convened regional labour migration specialists to explore how migration can help address workforce shortages while ensuring fair recruitment and decent working conditions.

Together, these initiatives suggest the Caribbean is entering a new phase—one where migration is no longer viewed simply as movement across borders, but as a tool for economic resilience, demographic planning and sustainable development.

The conversations have begun.

The next challenge is ensuring they lead to meaningful action.

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Caribbean News

Caribbean Urged to Rethink Tourism as Travel Patterns Shift

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Deandrea Hamilton | Editor

The Caribbean’s tourism industry has mastered the busy season. Now, a new report says the region’s biggest opportunity lies in transforming the months it has long considered its slowest.

The latest Amadeus Travel Insights Report, produced in partnership with the Caribbean Hotel and Tourism Association (CHTA), urges Caribbean destinations to strengthen marketing efforts and forge closer partnerships with airlines to stimulate demand during the traditionally quieter months of September and October.

The report comes despite a strong performance by the region, with international visitor arrivals climbing by approximately 30 percent over recent years. Researchers caution, however, that continued growth cannot be taken for granted simply because demand remains strong during peak travel periods.

Instead, the study points to a persistent seasonal challenge.

While Caribbean destinations continue to attract robust visitor numbers during the winter travel season, arrivals typically flatten once the calendar turns to late summer and early autumn. Those months coincide with the height of the Atlantic hurricane season—a reality that has long influenced travel decisions and presents a challenge largely beyond the control of tourism-dependent economies.

The report suggests the solution lies in changing traveller behaviour rather than simply waiting for demand to return.

That means targeted promotions, strategic airline partnerships, expanded route development and marketing campaigns designed specifically to encourage off-season travel.

There is another encouraging finding for the Caribbean.

According to the report, airfares to Caribbean destinations remain broadly competitive with those to South America, giving the region a valuable advantage as travellers continue searching for affordable international getaways.

For tourism leaders, that pricing competitiveness provides an opportunity to attract visitors who increasingly weigh value alongside destination appeal when planning holidays.

The challenge now is convincing travellers that the Caribbean offers compelling experiences beyond its traditional high season.

Whatever strategy emerges, the report suggests success will depend on balancing innovation with reality. September and October will always bring heightened weather risks, but with stronger airline partnerships, creative marketing and attractive pricing, the region could unlock new opportunities during months that have historically been among its quietest.

For a tourism industry built on resilience, the next frontier may not be attracting more visitors—but attracting them at a different time of year.

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Caribbean News

From Negril to Number One: Jamaican Doctor Named Valedictorian in China

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A young Jamaican has given the Caribbean another reason to celebrate academic excellence on the world stage.

Dr. Orbin O. Barnes, originally from Negril, Jamaica, has graduated as valedictorian of the Class of 2026 at Jinzhou Medical University in China, capping years of rigorous medical training with the highest academic honour awarded to his graduating class.

His achievement has been widely celebrated across social media, with many Jamaicans praising the accomplishment as another example of Caribbean talent excelling internationally.

Studying medicine abroad is no small undertaking. Students must adapt not only to demanding academic requirements but also to a different language, culture and healthcare system. Barnes’ selection as valedictorian signals exceptional academic performance, leadership and commitment throughout his years of study.

China has become an increasingly popular destination for Caribbean students pursuing medical degrees, offering internationally recognized programmes at a fraction of the cost of many universities in North America and Europe. Over the past decade, growing educational ties have seen more Jamaican and Caribbean students choose Chinese universities to prepare for careers in medicine and other professional fields.

Barnes now joins a growing list of Caribbean graduates distinguishing themselves on the global stage, reinforcing Jamaica’s reputation for producing high-achieving professionals whose talents extend far beyond athletics, music and culture.

For many young Caribbean students considering overseas education, Dr. Barnes’ success is a reminder that determination, discipline and hard work can open doors anywhere in the world.

Graduating at the top of his class, he leaves Jinzhou Medical University not only with a medical degree, but with the honour of delivering the valedictory message on behalf of the Class of 2026—an achievement that has filled Jamaicans with pride both at home and across the diaspora.

PHOTO: Instagram

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