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Jamaicans Encouraged to Report Cyberattacks

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By: Rocheda Bartley

(JIS) 

 

#Jamaica, June 6, 2022 – The use of technology should make life easier, but in some cases, it is utilised by nefarious persons to carry out vicious cyberattacks.

Quite often people fall victim to fraudsters who swindle their money through cyberattacks, like smishing and vishing.

The former is the social engineering practice of sending fraudulent text messages to convince people to share personal identifiable information, such as credit card numbers and banking details, while the latter gathers these particulars through telephone calls.

Although these hacks are not new, Head of the Jamaica Cyber Incidence Response Team (JaCIRT), Lieutenant Colonel Godphey Sterling, laments that they are largely under-reported.

He is encouraging victims to speak up, as their silence hampers the organisation’s ability to fully grasp the magnitude of the situation and take the necessary actions for redress.

“We measure yearly reports in concert with the financial year. So, from April last year to March this year, we would have had about 29 such attacks reported. But when we do our monitoring, we are seeing significantly more indication that this is a problem. And oftentimes, when we see these indicators and reach out to potential or actual victims, they are unwilling to participate in a process of remediation,” Lt. Col. Sterling tells JIS News.

He is urging persons who believe they are victims of a cyberattack, particularly any of these social engineering attacks, to report the matter to the law-enforcement agencies, such as the Jamaica Constabulary Force (JCF), Major Organised Crime and Anti-Corruption Agency (MOCA) or JaCIRT.

Last month (May), there was an uptick in the reported cases within the banking industry.

Manager for Special Investigations with the National Commercial Bank (NCB) Fraud Prevention Unit, Dane Nicholson, says this institution has always had issues where one or two customers have become victims of these attacks.

He explains that fraudsters send text messages to random numbers, and once someone responds they know they have made a hit.

Usually, these messages have a link that drives persons to a web page that prompts them to enter their information. From here, the defrauders will get sufficient information to call these individuals, pretend to be an NCB employee and execute a vishing.

While the immediate reported cases involve NCB customers only, the institution is not the sole bank where customers come under attack. This is evidenced by persons who receive text messages that purport suspicious activities in their bank accounts at an establishment with which they are not affiliated.

Like NCB, the going attacks have prompted JaCIRT to ramp up its year-long public education and awareness campaigns.

Lt. Col. Sterling informs that protecting oneself in cyberspace usually has three dimensions. One is the personal responsibility to recognise that the tools used to access online resources, or to work in cyberspace, must be used with regard for safety and security. Therefore, individuals cannot dismiss their personal responsibility for safely navigating cyberspace.

Number two is that businesses are now obligated to protect the personally identifiable information of their clients.

And stressing the third, as he commits to carrying out JaCIRT’s mandate, Lt. Col. Sterling says the “Government has a duty to provide a framework within which all of this can take place as securely as possible”.

“We have the JaCIRT and the Information Commissioner, among others, including law-enforcement [bodies].  So, persons are encouraged to get out of that feeling of being a victim or not wanting to be seen as a victim and report these crimes whenever they occur,” he says.

Lt. Col. Sterling points out that there is no 100 per cent safe way to navigate through cyberspace and is appealing to online users to be careful how they answer calls from unknown numbers.

The same diligence must be taken when responding to SMS messages, clicking on links, or downloading attachments from emails.

“If the senders are unknown or known to you and the context or subject headings look suspicious, just double check. And the same way you treat an email, you really need to treat an SMS message, because the sophistication with which these messages are created is very similar to how emails and web pages are designed,” he says.

Meanwhile, Director of Information Technology at the Ministry of Industry, Investment and Commerce, Omar Gentles, is encouraging persons to explore the privacy policy of websites as well.

This is especially as the Cybercrime Act 2010 and Data Protection Act (2020) protect online users that only operate within the Jamaican jurisdiction.

He notes that even though victims of online fraud are, indeed, consumers, there’s little that the Consumer Affairs Commission (CAC) can do to help with loss recovery in smishing and vishing attacks.

“When it comes on to it helping consumers to deal with online fraud that has taken place or is suspected, the CAC can only really offer guidance at this moment. This is in terms of helping you to reach out to the different entities that can really help, such as the fraud squad. So, you must be very careful and make sure that you do diligence in assessing sites and making the right decision about using them,” Mr. Gentles says.

The CAC is a government agency that informs, educates, and empowers consumers to protect themselves in the marketplace.

Caribbean News

CHTA President Praises Jamaica’s Hurricane Preparedness, Assures Ongoing Support

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KINGSTON, Jamaica– President of the Caribbean Hotel and Tourism Association (CHTA), Nicola Madden-Greig, has praised the strength of local and regional public-private sector partnerships, while congratulating tourism stakeholders across Jamaica for their strong level of preparedness in weathering the dangerous Category 4 Hurricane Beryl, which impacted the island this week.

“Jamaica was spared the worst of the hurricane and we have now returned to regular business operations,” said Madden-Greig, who rode out the storm at her office in Kingston. She reported that Sangster International Airport in Montego Bay and Ian Fleming International Airport in Ocho Rios opened today, while Norman Manley International Airport in Kingston will open on Friday, July 5, after minor repairs are completed.

“We have no reports of any guests being injured during the passage of the storm, and the majority of the hotels and the tourism industry in general have emerged unscathed,” Madden-Greig added.

However, she expressed concerns for the south coast of the island, where many local communities were impacted, along with several independent hotels and villa operations.

“We will be including these operators in our disaster relief efforts, particularly in the Treasure Beach, St. Elizabeth area,” she noted, explaining however that she had little doubt that this resilient community will rebound in the shortest possible time.

The trade association leader was encouraged with the reports emanating from the Cayman Islands, which confirmed no major impact on the sector there. “We are thankful to God for sparing us for the most part, and we are now resolved to getting our industry back on track, while serving communities (especially those in the Grenadines) who are in dire need at this time,” said Madden-Greig.

Individuals, businesses and organizations that want to contribute to regional hurricane relief efforts may make a monetary donation at www.chtaef.com.

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CARICOM raising profile and priority of its Migration Policy; curbing challenges ‘a tall order’

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Garfield Ekon

Staff Writer

 

The Caribbean Community (CARICOM) is committed to work with Member States and other stakeholders to implement a “forward-thinking regional migration policy,” according to its Assistant Secretary General, Alison Drayton.

Addressing the opening of a recent three-day workshop titled “Towards a Regional Approach to a Migration Policy in the Caribbean,” in Port-of-Spain, Trinidad and Tobago, she said it is evident that the Region has been facing, and will continue to face, various challenges that affect the lives and livelihoods of Caribbean citizens.

“Namely, due to Climate Change, which has amplified displacements and the need for persons to migrate from areas that threaten their livelihoods or limit their opportunities to prosper and provide for their families,” the ASG told the forum, adding that the Climate Change and natural disasters remain “key drivers of displacements in the Region.”

“With the frequency and magnitude of events likely to increase in the future, this has contributed to many regional States facing demographic decline, which has impacted their workforce, our younger population seeking job opportunities outside the Region, and many key sectors being negatively impacted,” she stated.

The CARICOM official underscored that tackling the challenges would be “a tall order,” hence the Regional body’s commitment that would help address various aspects of Regional migration and human mobility as determined by Member State priorities.

Lauding the Government of Trinidad and Tobago for hosting the workshop, and the and valuable technical contributions made by the United Nations (UN) Migration Group and financial contributions from the United States Department of State, the European Union, and the Inter-American Development Bank, she said  the their efforts have been significant.

The contribution made by International Organization for Migration (IOM), has advanced the policy, with provision of consultancies to coordinate the Community’s work through the Regional Approach to Migration Policy (RAMP) Steering Committee and development of the framework, she highlighted.

For Trinidad and Tobago’s National Security Minister, the Hon. Fitzgerald Hinds, his country is also committed to contributing to the development of a regional migration policy framework that reflects the priorities of the people of the Caribbean Community.

“As we embark on this journey together, let us harness the expertise, the insights and the experiences that we already have among us as we gather here today to shape the policy framework that is in front of us,” the Minister said, adding that the current migration realities “should prepare us for future challenges.”

The technical workshop brought together National Focal Points from the CARICOM Member States, and representatives of relevant regional and international organisations, building on IOM’s Migration Governance Indicator (MGI) assessments, and other consultations held with national Governments of CARICOM Member States in 2023.

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Caribbean News

Government Earmarks $300M for Post-Hurricane Dengue Mitigation

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#Kingston, Jamaica, July 19, 2024 – The Government has earmarked $300 million to ramp up dengue mitigation activities, inclusive of fogging, treatment of mosquito breeding sites, removal of bulky waste and drain cleaning, in the aftermath of Hurricane Beryl.

Addressing the House of Representatives on Tuesday (July 16), Prime Minister, the Most Hon. Andrew Holness, said the funds have been allocated to the Ministry of Health and Wellness, which will spearhead vector-control activities over the next six weeks.

He further informed that the National Solid Waste Management Authority (NSWMA) and National Works Agency (NWA), “are technically involved in this dengue mitigation [exercise] by trying to clear the environmental conditions that would create the growth in the vector”.

Mr. Holness highlighted the potential for a significant increase in the dengue vector, the Aedes aegpyti mosquito, which breeds primarily in containers, consequent on  the hurricane’s passage.

“We know that many communities are being plagued by the increase in the mosquito population… and other vectors [such as] roaches, rats and flies. Therefore, the cleanup and removal and clearing of waterlogged areas is of critical importance,” he emphasised.

The Prime Minister noted that the hot summer conditions, along with rainfall, will further contribute to heightening the possibility of an increase in these vectors and the transmission of diseases.

As such, he appealed to Jamaicans to properly store water in covered containers and destroy mosquito breeding sites around their homes.

“I urge all homeowners who are storing water and… leaving the containers open, that an easy way to control the growth of the mosquito population in your households is to cover the containers,” Mr. Holness said.

He pointed out that the NSWMA will shortly announce a schedule for the removal of bulky waste from homes.

Prime Minister Holness further indicated that the NWA will be actively cleaning various gullies.

Dengue symptoms include fever, headache, and joint and muscle pains. These are often resolved through rest and adequate hydration along with the use of paracetamol to treat the accompanying fever.

 

Contact: Chris Patterson

Release: JIS

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