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“Building Careers at the World’s Best All Inclusive Family Resort”  

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#TurksandCaicos, June 30, 2022 – Beaches Turks & Caicos is pleased to announce the recent promotion of seven of its local managers to more senior roles within the Organization.

Former Island Routes Supervisor Mrs. Sandra Been has recently been promoted to the position of Destination Manager. In this new role, Mrs. Been will be responsible for overseeing and managing all staff, handling of the relationships with local tour operators, recruiting of new and innovative local tours as well as managing and maintaining the current tours.

Sandra was first employed at Beaches Turks & Caicos in February 2004 as Tour Desk Manager. When asked about how she feels about her new role, Sandra stated; “I am both nervous and excited about the new challenges that come with the position I now hold. My goal is to keep my clients happy and always do my best.”

Mr. Sheldon Wilson has been promoted to Executive Assistant Manager. He previously held the post of Village Manager (Key West Village). Mr. Wilson will be responsible for assisting the General Manager in the day to day operations associated with managing the resort.

Sheldon has completed the Leadership Action Training Certification – Fullerton Management Training Group, Guest Services Professional Certification – American Hotel and Lodging and the Sandals Certified Management Specialist Training. Sheldon joined BTC in 2013 as a Night Auditor and was promoted to Night Manager and Evening Manager shortly after.

“I am extremely excited about the promotion and looking forward to taking on my new role as Executive Assistant Manager and making my contribution to the tourism sector while ensuring that Beaches Turks & Caicos remain the number 1 family resort in the world!” stated Mr. Wilson.

Ms. Owenta Coleby has been promoted to Human Resource Manager. She started at BTC in 2018 and previously acted in the role until being made official in 2022. Ms. Coleby is now responsible for the day to day planning and execution of strategic HR functions for the resort in addition to overseeing the recruitment, retention, employee engagement and welfare strategies.  She will also collaborate with the Learning and Development Team, along with the “people” leaders to develop and execute our “people” development strategies.

A key part of her responsibility is to facilitate a harmonious relationship with the team members and external stakeholders through effective communication. This allows the leadership of the company to effectively communicate the goals and objectives of the organization which will allow the team members to perform to the best of their abilities.

Owenta is currently completing her Masters in Human Resources Management and Development and is a Certified Recruitment and Compliance Specialist

 “I feel grateful to be able to serve the team members at Beaches Turks and Caicos Resort Villages and Spa in this capacity, and also to be a part of the World’s Best Hospitality Experience Provider.  My belief is that in everything I do, I must put my best forward and let my work speak for me!” stated Ms. Coleby.

Mrs. Christelle Demosthene-Heron has been promoted to Weddings Manager. She previously served as the Assistant Weddings Manager after joining BTC in 2002 as a Waitress, Hostess and then Supervisor. In her new role, she will be responsible for Wedding Planning, Staff Development, Wedding Coordination and Execution, Monitoring and Reporting.

Christelle is a certified Hospitality Department Trainer, Certified Wedding Planner, Certified Events Manager, and Certified Hospitality Supervisor. She also received her Hospitality Certification from the Global University for Life Long Learning.

“I am grateful for this wonderful opportunity, on a day to day basis I remind myself that in life, where you start isn’t where you finish and I can attest to that after working with the company for 15 plus years. I’ve learned, I’ve grown and I’ve persevered as an individual as well as a professional,” stated Mrs. Demosthene-Heron.

Mrs. Sandra Lightbourne has been promoted to Executive Office Manager. She previously held the position of Executive Administrative Assistant after joining BTC in 2013 as Administrative Assistant.

In her new role, she will be responsible for effectively and efficiently managing the Administration Department which provides support for the General Manager, Hotel Managers, the Operations Manager and the Village Managers.

Managing guest complaints and special requests, internal travel preparations and liaising with the Sandal Resort International Corporate Office. She has received certifications in Customer Service, Sales and Marketing.

“It has been a pleasure to be a part of the Beaches Turks and Caicos Family. I look forward to working hard in my new role and intend to do my best to live up to all expectations,” stated Mrs. Lightbourne.

Mr. Alpheus Pinder has been promoted to the role of Village Manager. He previously held the post of Night Manager since joining in 2019.

Mr. Pinder has numerous years of experience in Tourism in the Turks and Caicos Islands as well as the Bahamas.

“I couldn’t be more excited about being promoted to Village Manager. I have enjoyed every second here at Beaches Turks and Caicos and I look forward to more success in my future,” stated Mr. Pinder.

Ms. Kanora Seymour has been promoted to the post Departure Lounge Manager. She previously held the post of reservation agent since joining in 2013. In her new role, she will be responsible for coordinating the transportation of guest to and from the airports, as well managing the relationship between the local taxi drivers, VIP transportation drivers and Beaches Turks and Caicos.

“I am honored to receive the opportunity to serve as the Departure Lounge Manager at Beaches Turks and Caicos. I intend to excel in this role as I have in my previous post,” stated Ms. Seymour.

Commenting on the recent promotions, James McAnally, General Manager, Beaches Turks & Caicos stated: “Beaches Turks and Caicos has always prioritized career development from within our organization. As you would have noticed, many of the recent promotions are staff that joined our family in a less senior capacity and were promoted multiple times having taken advantage of many training and development options made available to our staff.  This is a testament to our Learning and Development program that is unmatched.  Most importantly, these individuals have demonstrated a tenacity and passion to not only excel and climb the ranks, but to exceed the expectations of our guest, which is what we are known for here at the worlds #1 All Inclusive Family Resort.”

 

Press Release

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Bahamas Issues Cybersecurity Alert Over Akira Ransomware Threat

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Nassau, The Bahamas, October 22, 2026 — The National Computer Incident Response Team of The Bahamas (CIRT-BS) has issued a cybersecurity advisory warning businesses, government institutions and other organisations about the growing threat posed by Akira ransomware, a cybercriminal operation capable of stealing sensitive information, disrupting networks and demanding ransom payments.

Active since March 2023, Akira operates through a Ransomware-as-a-Service model, with affiliates exploiting weaknesses in computer networks to gain unauthorised access.

Once inside, attackers can steal confidential data, disable recovery systems and encrypt files, preventing organisations from accessing critical information.

Particularly concerning is Akira’s use of double extortion, threatening to publish stolen information unless victims pay. Some attacks involve data theft without encryption.

The October 22 advisory identifies vulnerabilities involving Cisco and SonicWall firewalls, VPN services, Microsoft Remote Desktop Protocol, Veeam backup systems and outdated Windows and Linux operating systems. VMware ESXi and Nutanix AHV environments are also potential targets.

Attackers may exploit unpatched software, stolen login credentials and inadequately secured remote-access applications, including AnyDesk and RustDesk.

Warning signs include unexpected administrator accounts, unusual remote logins, unauthorised software installations, suspicious backup activity, mass file changes and ransom notes.

CIRT-BS recommends immediate security updates, multifactor authentication, restricted remote access, stronger network monitoring and secure backups maintained separately from operational systems.

Organisations should also remove unnecessary internet exposure of remote desktop services, limit administrative privileges and regularly test backup restoration.

The advisory does not identify any confirmed Akira attack against a Bahamian organisation but highlights vulnerabilities that could expose institutions to serious financial and operational disruption.

Cybersecurity incidents can be reported to CIRT-BS at soc@cirt.bs or through its official website.

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BermudAir Launches Service to the Turks and Caicos Islands on October 26th, Expanding Air Connectivity Ahead of Winter Season

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Providenciales, Turks and Caicos Islands (October 22nd, 2026) – The Turks and Caicos Islands welcomes BermudAir as the airline begins its service to the destination on Monday, October 26th, marking the start of a wider expansion that will connect us with additional cities across the United States, Canada and the Caribbean.

BermudAir’s service will begin with a new nonstop service between Fort Lauderdale, Florida, and Providenciales. The flight will depart from the Howard Hamilton International Airport at 8 am on Monday morning and arrives at 7.40 pm. Aboard the inaugural flight will be a delegation from the Turks and Caicos Islands led by Experience Turks and Caicos and the Turks and Caicos Islands Airports Authority (TCIAA), and will include Deputy Governor, Her Excellency Anya Williams, Minister of Tourism, Hon. Zhavargo Jolly, as well s representatives of the Turks and Caicos Hotel and Tourism Association (TCHTA), the board of the Turks and Caicos Islands Tourism Authority, Invest TC and local media.

BermudAir will operate the Fort Lauderdale–Providenciales route three times weekly, on Mondays, Wednesdays and Fridays, through May 3rd, 2027. making it easier for business travellers with the schedule offering the potential for same-day return trips. The airline is also launching nonstop service between Fort Lauderdale and Belize City, Belize, on the same schedule, offering travellers in South Florida direct access to both destinations.

The new service introduces BermudAir’s premium leisure inflight experience to the Turks and Caicos Islands. Flights will operate on Embraer E190 aircraft configured without middle seats, giving every passenger a window or aisle seat, alongside complimentary snacks and beverages.

Minister of Tourism, the Honourable Zhavargo Jolly, welcomed the airline’s arrival, noting the importance of expanding airlift to support the continued development of the destination’s tourism industry.

“Air connectivity remains one of the most important factors in the continued development of our tourism industry. BermudAir’s expansion represents an opportunity to strengthen our connections with key international markets while opening new doors for our sister islands. I am particularly encouraged by the planned direct service between Newark and South Caicos, which speaks directly to our vision of expanding tourism opportunities across the Turks and Caicos Islands. Our objective is to ensure that improved connectivity translates into greater economic activity, stronger local businesses and more opportunities for Turks and Caicos Islanders to participate in and benefit from tourism.” said Minister Jolly.

Commenting on the significance of the new route for the country’s development, the Honourable Arlington Musgrove, Minister of Physical Planning and Infrastructure Development (PPID), stated: “The introduction of BermudAir’s new service is a testament to the continued growth and development of our aviation sector. The Ministry of Physical Planning and Infrastructure Development, alongside the Turks and Caicos Islands Airports Authority, remains dedicated to enhancing our airport infrastructure to accommodate increased airlift. We are committed to working to ensure that our facilities provide a seamless, world-class experience for all incoming passengers and we warmly welcome BermudAir to our shores.”

The Fort Lauderdale launch is the first of several new services BermudAir plans to introduce to the Turks and Caicos Islands for the 2026–2027 winter season. Additional connections to Providenciales are scheduled from:

  • Bermuda to TCI and Grand Cayman: Beginning December 18th, 2026
  • Anguilla: Beginning December 19th, 2026
  • Boston, Massachusetts: Beginning December 19th, 2026
  • Toronto, Canada: Beginning December 19th, 2026
  • Raleigh-Durham, North Carolina: Beginning December 20th, 2026
  • Newark, New Jersey to South Caicos: Beginning December 20th, 2026
  • St. Petersburg/Tampa, Florida: Beginning December 21st, 2026
  • Baltimore-Washington: Beginning December 24th, 2026

The expansion will give travellers more options for reaching the destination during the winter travel season, while broadening access from established and developing source markets. The additional routes also create opportunities for tourism stakeholders to reach new audiences and encourage visitors to explore more of the islands.

For flight schedules and bookings, visit www.flybermudair.com.

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DDME Celebrates International Day for Disaster Risk Reduction

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Emcee and members of the panel (L-R): Ms. Arnisiqua Selver, Mistress of Ceremony; Mr. Andrew Gardiner, TCI Red Cross; Mr. Garry McLean, Department of Planning and Ms. Kevaun Lucas, Department of Disaster Management and Emergencies.

Providenciales, Turks and Caicos Islands – Thursday, 22 October 2026: The Department of Disaster Management and Emergencies (DDME) joined the global observance of International Day for Disaster Risk Reduction (IDDRR) on October 13th.    Various initiatives were held throughout the islands to bring awareness to the public, including panel discussions, community engagement activities, school visits, essay writing and an original video submission from the Eliza Simons School in Grand Turk.

Disaster Risk Reduction is a people-centred endeavour; it emphasises that policies, systems and investments must be designed around the needs and capabilities of individuals and communities, according to the Sendai Framework for Disaster Risk Reduction 2015-2030.  Each year, the United Nations Office for Disaster Risk Reduction (UNDRR), as the implementing agency for the Sendai Framework, issues a call to action encouraging individuals, communities, and countries to become resilient.

The 2026 IDDRR theme, ‘Resilience Starts at Home’ seeks to bring global and national awareness of the core role of households in disaster risk reduction, advocating for stronger governance and investment in resilient housing, reducing housing-related risk and empowering households to take risk-informed actions to protect themselves and strengthen community resilience.

The Turks and Caicos Islands, in an effort to reduce disaster risk, seeks to observe the concepts and core principles of the Sendai Framework 2015-2030. Throughout the years, many initiatives have been taken through the various stages of the disaster cycle from preparedness to recovery in an effort to strengthen the resilience of the Turks and Caicos Islands.  Initiatives such as the creation and consistent updating of building codes, the Reconstruction and Rehabilitation Housing Project following major hurricanes such as Ike in 2008, the creation of an early recovery framework, as well as strengthening CCRIFF insurance were all implemented to ensure that the Turks and Caicos Islands were on the path to build back stronger and better.

This year’s theme underscores the roles governments, the private sector, and individuals play in ensuring communities and homes are safe and more resilient. The Turks and Caicos Islands Government has made significant strides in ensuring that homes are constructed through the use of risk-informed planning, land use planning and construction practices. The Reconstruction and Rehabilitation Housing Project, which facilitated the construction of twenty-four (24) completely rebuilt homes and repaired thirty-four (34) homes, provided a baseline for future housing initiatives such as Programme 3. This programme includes community renewal and infilling under the National Housing Policy and seeks to repair property that has sustained physical damage for vulnerable people.

Residents of the Turks and Caicos Islands are reminded of the individual role that they can play in ensuring that their homes are resilient.

  • Ensure that you obtain the proper approvals from the Planning Department before building.
  • Ensure that you utilise the standards and building codes of the Turks and Caicos Islands.
  • Include proper drainage systems and other methods to reduce flooding and water pooling near your home.
  • Update your family emergency plans and ensure that everyone in your household is aware of its contents.

Let us all do our part in ensuring that all homes across the Turks and Caicos Islands are resilient.

Highlights from IDDRR can be seen on the Official DDME Social media accounts: Facebook @ddme.tci_official and Instagram @ddm.tci

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