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ACP-EU Supports Digital Connectivity in the Caribbean in the Face of COVID-19

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May 18, 2022 – In consultation with the Organisation of African, Caribbean and Pacific States (OACPS), the European Union (EU) is funding the DIRECCT (DIgital REsponse Connecting CiTizens) programme to strengthen the resilience of the health, education and small business sectors in the Caribbean to cope with current and future crises.

A press conference was held virtually today, bringing together the funding and implementing partners to launch the programme in the Caribbean region. Coordinated by the Agence Française de Développement (French Development Agency or AFD) Atlantic Regional Directorate, the bi-lingual event acknowledged the challenges to global and regional human development presented by the COVID-19 pandemic and highlighted the critical role of digital services to allow people to stay connected with their public health partners, educational institutions and essential businesses.

H.E. Mr. Georges Rebelo Pinto Chikoti, Secretary-General of the Organisation of African, Caribbean and Pacific States (OACPS) opened the floor by stating that “through this timely collaboration, we will finance 10 projects which will benefit more than 50 states throughout the OACPS in the areas of health, education and small businesses. By prioritizing the needs of NGOs and reducing gender inequality which are still very present in the digital world, we can transform this COVID-19 crisis into an opportunity to develop our countries.”

It is clear that the availability of digital services mitigated the impact of the pandemic for citizens, patients, students and businesses in the region. In future crises, the ability to stay connected with institutions and partners will be an essential and an effective response that has been severely tested in the last 2 years.

“The EU has set a new ambition: to support and increase access to digital services and tools in developing countries”, affirmed Mr. Luís Maia, Head of Cooperation of the Delegation of the European Union to Barbados, the Eastern Caribbean States, the OECS and CARICOM / CARIFORUM. “Digital transformation and innovation are keys priorities area in the EU’s engagement with the Caribbean and the EU plans to step up its digital engagement with Latin America and the Caribbean through a Digital Alliance. The aim is to combine both regions’ interests, strengths and capacities, to jointly address the digital divide and achieve inclusive digital transformation.”

The responsibility to implement this 15.4-million-euro program, which is funded by the European Union, is that of Agence Francaise de Developpement and Enabel, the Belgian development agency. “The ACP-DIRECCT program is fully in line with AFD’s digital strategy” reminded Mr Philippe La Cognata, Regional Director in the Atlantic Ocean of the French Development Agency, “the digital transition is one of the six priority transitions of AFD’s Strategic Orientation Plan. We will use digital technology as a lever to accelerate the achievement of the SDGs. AFD is thus positioning itself as a digital donor in order to become a reference partner for developing countries to accelerate their digital transition for sustainable development.”

“The Caribbean region will benefit from this programme through strengthened health information systems and increased capacity for early detection, response, monitoring, and reporting of public health threats and emerging diseases,” stated Dr. Joy St. John, Executive Director of the Caribbean Public Health Agency (CARPHA) as she presented a synopsis of the project Improving Digital Integrated Public Health Surveillance in the Caribbean. The initiative aims to increase capacity for real time access of Caribbean Ministries of Health to public health surveillance data from a variety of sources using a digital integrated information platform (One Health approach). CARPHA’s 26 Member States, many of which depend on tourism, will use this digital system to inform early and appropriate interventions to track and mitigate disease spread, and act as an evidence base for policy-makers to address local environmental and social determinants of health.

Ms. Seliatou Kayode-Anglade, Project Officer, Economy Private Sector and Trade division, Financial and Economic Governance Department of Expertise France presented the Digital transformation project for Micro Small and Medium Entreprises (MSMEs) in West Africa and the Caribbean. The objective of the project is to strengthen the resilience of off-line formal and informal MSMEs by improving their digital skills. Activities are implemented by partners in West Africa and in the Caribbean. “Caribbean Export is one of our partners in the Digital transformation project for MSMEs and we are glad to collaborate with them on such an important topic for Caribbean private sector development and economic resilience” reaffirmed Ms. Kayode-Anglade.

Mr. Deodat Maharaj, Executive Director, Caribbean Export Development Agency in his remarks welcomed the cooperation with Expertise France and praised the conception and design of the Virtual eCommerce Accelerator Programme (VEAP) that the Agency will be implementing. Maharaj affirmed the Agency’s commitment to working with relevant stakeholders to ultimately help Caribbean businesses and entrepreneurs take advantage of digital technologies to build their resilience and sustainability. “Under the rubric of the Virtual Ecommerce Accelerator Programme, we will engage Caribbean firms, Business Supports Organisations (BSOs) and ecommerce related private sector firms (such as website developers and drop shipment partners), over of 6-months period, utilising a learning by doing approach aimed at enhancing their knowledge of ecommerce and implementation of ecommerce strategies.” The accelerator will include a maximum of 2 BSOs in each country with 5 firms assigned to each BSO for support across the 15 CARIFORUM countries. These BSOs and firms will be supervised by a team of Master trainers and coaches in the areas of ecommerce website development, product development, marketing, analytics and general ecommerce operations.

Mr. Frédéric Murat, International Operations Manager of Bibliothèques Sans Frontières (Libraries without borders or BSF) presented the Offline Internet initiative launched by BSF in Haïti. While half of the world’s population does not have access to a quality internet, the need for the dissemination of digital content for training, education, information or leisure has never been greater in order to create stronger and more resilient societies in the face of contemporary challenges (education, employment, global warming, migration, risk and epidemic prevention…). In this project, BSF aims at promoting access to information and education in 15 Haïtian schools, libraries and local organisations for the most vulnerable through offline internet solutions.

DIRECCT projects aim to improve access to digital infrastructure in more than 55 African, Caribbean and Pacific (ACP) countries by increasing connectivity, support the development of sector-specific digital services (education, health and business) according to their particular needs and then train people to use them. In the health sector, the main objective is to enable public bodies to quickly collect reliable data on the status of the current pandemic and possible future health crises, which are essential tools for institutions to provide immediate and relevant responses. The €15.4 million programme is mainly implemented by the AFD in coordination with the Belgian development agency, Enabel.

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Sandals® and Beaches® Resorts Launch Rebranded Loyalty Program, ‘Island Insiders Club’

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~All-inclusive resort company elevates rewards program, offering expanded benefits and member-only events & experiences, rooted in the spirit of the islands~

MONTEGO BAY, JAMAICA, July 2, 2026 Sandals and Beaches Resorts unveiled today the introduction of its new Island Insiders Club, the next chapter of its refreshed loyalty program. Replacing the long-running Sandals Select Rewards program (established in 2008), the new program is designed to elevate the guest experience with a more immersive approach to awards and recognition. Effective July 1, 2026, the transition will preserve members’ current status and existing benefits, while expanding access to enhanced rewards, exclusive events and enriched experiences that bring members closer to the Caribbean.

“We are expanding how loyalty shows up across every stay to encapsulate what our loyal members already are — an inside part of the Sandals and Beaches family,” stated # SVP of Loyalty at Unique Vacations, Inc., worldwide representative of Sandals and Beaches Resorts. “We developed this program side-by-side with the guests who know the resorts, the islands, and the people best, drawing on extensive focus groups, surveys, and direct feedback. The result is a loyalty experience that goes far beyond points, and is felt in every welcome home.”

Guests can enroll in Island Insiders Club before their very first visit, and begin earning status after their first stay. The program features seven levels of loyalty, the highest being Ambassador, followed by Pearl, Diamond, Emerald, Sapphire, Coral and Shell (which replaces the former Select tier).

More Access. More Recognition. More Caribbean.

Sandals Select Rewards members will roll over to the Island Insiders Club on July 1, 2026, maintaining their status and benefits with no reset.

Island Insiders Club highlights include:

  • Choice of Insider Reward: A flexible credit that lets Insiders choose the experiences that best match their vacation style, from relaxing at the Red Lane Spa to embarking on an adventure with Island Routes.
  • The Insiders Shop: A private online merchandise store featuring premium collections and limited-edition drops, including handcrafted artisanal pieces, available exclusively for Island Insiders.
  • Room Upgrade Hotline: Now available exclusively for members, Insiders can request a room upgrade 30 days prior to travel and receive up to 50% off their upgrade when they call a dedicated number.
  • Dedicated VIP Concierge Line: A one-stop, full-service customer care team supporting Diamond, Pearl, and Ambassador members throughout their vacation journey, helping to book their flights, tours, special requests and more.
  • Expanded Insider Experiences, On and Off Resort: Exclusive Insider events including specialty weeks focused on diving, autism inclusion, and culinary experiences on resort. Plus, access to a series of experiential events across the globe.
  • 20% off Managers Wine List Discount: Returning members receive 20% off the Manager’s Wine List, offering another elevated touch for dinners, celebrations, and special moments on resort.
  • $200 Laundry Service Credit: Ambassador members will receive a $200 laundry service credit, adding an extra layer of ease and convenience to longer stays.
  • Complimentary Week Stay: A complimentary 7-night stay at any resort of choice is awarded to members after every 70 paid nights.
  • New Member Incentive: Those “newly inside” who book and travel will receive 5,000 bonus points after their first stay.

As always, Insiders enjoy special access to cabanas, a complimentary photo on every trip, member discounts on everything from retail and watersports to candlelight dinners, and added savings on future stays at the loyalty lounge.

New Name, New Look and a Nod to Nostalgia

The Island Insiders Club’s refreshed visual identity is built around a simple pair of sandals, now the signature symbol of Island Insiders Club and a throwback to an Insider tradition that’s been worn for decades, from vintage gold and silver pendants in the early days to the leather necklaces shared at member events today.

The new brand look will roll out across consumer touchpoints in the months ahead, from dedicated Island Insiders Club lounges to on resort signage, marketing and sales channels, digital and more, bringing Island Insiders Club to life through a modern design and multiplatform approach.

An Exclusive Inside Scoop

In true Insider fashion, Island Insiders Club was first unveiled to the brand’s most loyal members during a special “Step Inside Our Sandals” video conference. Designed as an Insider-first briefing, the call gives top members an early look at brand news and upcoming developments. Hosted by Peter Menges, the event walked members through the highlights of the new program, what to expect, and the refreshed look and feel of Island Insiders Club, before Sandals and Beaches Resorts’ Executive Chairman Adam Stewart gave an exclusive look at what’s next and the reimagining of three iconic Sandals Resorts in Jamaica.

For more information about Island Insiders Club or to become a member, visit: www.sandals.com/islandinsidersclub.

Go behind-the-scenes of the Island Insiders Club with Peter Menges on the Sandals Palmcast and read the latest on the Sandals blog.

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First Caymanian Drafted to NHL as Jaxon Cover Makes History    

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GEORGE TOWN, Cayman Islands – A young man who learned to play hockey on Cayman Islands’ only roller hockey rink has achieved

what once seemed impossible—becoming the first Caymanian ever selected in the National Hockey League Draft.

Eighteen-year-old Jaxon Cover was chosen 32nd overall by the Ottawa Senators, making him the final first-round selection in the 2026 NHL Draft and the first player from the Cayman Islands to hear his name called by an NHL franchise.

The achievement is remarkable not only because of where Cover comes from, but because of how recently he began playing on ice.

Growing up in Grand Cayman, Cover developed his skills playing roller and ball hockey, as the islands have no permanent ice rink. He did not lace up ice skates until he was 13 years old, yet within just five years had developed into one of the world’s top junior prospects.

Last season, the talented right winger starred for the London Knights of the Ontario Hockey League, recording 52 points on 20 goals and 32 assists in 67 games, performances that caught the attention of NHL scouts.

His mother, Nanalie Cover, described the family’s emotions as “very thankful, grateful and humbled,” adding that she hopes her son’s journey becomes “a symbol of what we can do, and what is possible for all, irrespective of where they originate.”

The Cayman Islands Government also hailed the milestone, saying Cover had “redefined the boundaries” of Caymanian sport and demonstrated the limitless potential of the nation’s young people.

Minister for Youth, Sports, Culture and Heritage Isaac Rankine called the draft selection “a proud and historic moment for the Cayman Islands,” saying Cover’s success will inspire a new generation of athletes to pursue their dreams, no matter how unconventional the path.

For a country better known for beaches than ice rinks, Jaxon Cover’s remarkable rise proves that talent, determination and opportunity can overcome even the most unlikely beginnings.

From a roller rink in the Caribbean to the bright lights of the NHL, Cayman has produced its first hockey trailblazer—and perhaps not its last.

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Migration Is No Longer Just About Borders

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What Caribbean migration dialogues reveal about the region’s future

 

By Patrice Quesada, Coordinator, IOM Caribbean

Migration has become one of the defining issues shaping the Caribbean’s future—not simply because people are moving, but because our economies, labour markets, populations and climate realities are changing.

Over the past several weeks, I have participated in migration discussions at the global, regional and national levels. While each conversation was different, they all pointed to the same conclusion: the Caribbean is beginning to recognize migration not only as a border issue, but as a development issue.

The challenge now is moving from dialogue to action.

From Global Commitments to Caribbean Solutions

That shift was evident during the International Migration Review Forum held at the United Nations in New York, where Caribbean participation was particularly strong. Delegations from ten Caribbean countries, including ministerial representatives from Barbados and Belize, reinforced the region’s growing commitment to shaping international migration policy.

Two messages emerged clearly.

First, migration governance must be grounded in each country’s realities and supported by concrete national commitments. Second, migration cannot be viewed in isolation. It is closely linked to labour markets, demographic change, climate vulnerability and long-term development planning.

Every Caribbean Country Has Its Own Story

Across the region, governments are approaching migration through different lenses.

In Saint Lucia, the launch of the country’s draft migration policy reflected concerns about declining birth rates, labour shortages and continued emigration. The discussions recognised that labour needs, diaspora engagement, remittances, return migration and protection must all work together within one national strategy.

Jamaica demonstrated how migration planning can begin at the local level, with Clarendon becoming the country’s first parish to integrate migration considerations into its long-term development strategy.

Guyana, meanwhile, is managing migration in the context of rapid economic growth, balancing increased labour demand with worker protections and orderly migration systems.

Barbados has also begun incorporating migration into broader population planning as it addresses demographic decline and an ageing population.

The Bahamas has focused on disaster preparedness, bringing together government agencies to strengthen national plans for managing inter-island and cross-border movement during emergencies while safeguarding the rights and dignity of displaced people.

Different countries face different challenges—but all are recognising migration as an essential part of national planning.

The Caribbean’s Greatest Untapped Asset

One message resurfaced repeatedly throughout these discussions.

The Caribbean diaspora should no longer be viewed simply as a source of remittances.

Across the region, citizens living abroad continue to contribute through investment, entrepreneurship, professional expertise, advocacy and, in many cases, by returning home with new skills and experience.

The opportunity now is to engage the diaspora more deliberately as a strategic development partner.

Turning Dialogue into Action

Technical discussions held throughout May demonstrated that governments are beginning to move beyond policy conversations.

CARICOM, supported by the International Labour Organization and the Inter-American Development Bank, convened regional labour migration specialists to explore how migration can help address workforce shortages while ensuring fair recruitment and decent working conditions.

Together, these initiatives suggest the Caribbean is entering a new phase—one where migration is no longer viewed simply as movement across borders, but as a tool for economic resilience, demographic planning and sustainable development.

The conversations have begun.

The next challenge is ensuring they lead to meaningful action.

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