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The Boom is here, but are we Ready for it?  Horrendous lines at the AIRPORT say, NO!

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By Deandrea Hamilton

Editor

 

#TurksandCaicos, March 21, 2022 – Government and the Turks and Caicos Islands Airports Authority (TCIAA) can no longer get away with saying the ‘overcrowding’ at the airport is a ‘good problem to have’, it is now becoming increasingly risky from a health perspective and condemning – reputationally – for a destination renown as a luxury escape.

The consistent marketing of the Turks and Caicos, which is a British Overseas Territory, as an elite Caribbean region getaway is working marvellously, but the plans to brace for the booming interest in TCI holidays are lagging dangerous behind; the results and optics are disastrous.

 

Wrong last impression

On the afternoon of Saturday March 19, hundreds of tourists were filmed on cell phone video smashed together like sardines at the Providenciales International Airport (PLS).  Obviously frustrated, agitated and incensed by the horrendous lines at the outdoor-styled departure area; the guests were moaning in disbelief.

All Covid-19 physical distancing protocols had to be ignored; it was impossible to distance anyone.  There were too many people and no space to cater to them as they queued up.  The lines for flight check-in and security check points were most definitely blurred.

“Today we processed a total of Four-thousand, thirty-one (4031) passengers and Twenty-seven (27) commercial flights. Due to infrastructural limitations, in combination with flight delays of 30-60 minutes we experienced congestion issues beyond expected,” said the TCIAA in a statement issued Saturday night.

In one video, children were captured seated on the grimy ground of a parking lot which is used as a holding area for ground transportation at the PLS.

To all reading that statement, it seemed the TCIAA and the Ministry of Border Services were caught unprepared for the travel traffic and proved to be a weak link in the experiential tourism chain.

 

Everyone Knew it was Coming

In 2021, the Turks and Caicos recorded its best year for tourism and real estate sales, according to Premier Washington Misick, in his 200-day in office report.

“All signs point to an economy on the rebound, said Premier Washington Misick in September 2021, when he gave a National Address.

“Preliminary figures show, that during the first half of this year visitor arrivals increased by approximately 34.5 per cent compared to the same period last year.  Merchandise imports into the Turks and Caicos Islands during the first half of this year totalled $215.6 million.  This represents an increase of $30.6 million or 16.9% percent when compared to the same period in 2020.  The Recurrent Revenue of $165.4 million at August, exceeded budget by $39.5 million.  The major revenue drivers are: Stamp duty on land transactions – $44m; Hotel and Restaurant Tax – $36m; Customs processing and Import duties – $42m.”

Easier getting in, tougher getting out, both bad.

Our newsroom was informed by passengers that disembarkation is also a nightmare.  Up to 30-minutes waiting in the landed plane for guests is frustrating we are told, but admittedly more kind that having the arriving passengers standing in the open elements which would be far more unbearable.

Exiting the TCI by commercial flight at the PLS is taking up to three hours.

“Tourism numbers have grown considerably over the past several years, and we understand that this growth necessitates an airport redevelopment plan, which has remained a top priority for us.  Long-term development strategies are being progressed to support decision making for a new terminal building, ancillary facilities, upgrades to our taxiway system and airfield, to provide an improved passenger experience.  Various short-term measures continue to be explored whilst we work towards the expansion of the airport as a permanent solution,” said the TCIAA.

Since it is out of the question that Turks and Caicos plug up the enviable tourism boom, the question now becomes what can be done to deliver more comfortable service until the long term plans for the country’s #1 airline gateway are actualized.

A canopy was due to be constructed on the airport tarmac by now; it is supposed to accommodate hundreds of arriving passengers.  Inexplicably, it remains unconstructed.

 

An Old Problem

Tourism arrivals for the Turks and Caicos have been on an annual upward trajectory.  In 2019, the country hit a fabulous stride and that is also about the time videos of overcrowding began to surface.  They showed horrendous lines outside of arrivals and as travellers departed.

The situation exposed an unfavourable problem which many blamed on a short-sighted expansion of a little over a decade ago.

It is well documented that the airport expansion of 2010-2014 came in two phases at a cost of $10 million cumulatively.  It was said to nearly double the size of the terminal from 51,462 to 92,321 sq. ft but it was also criticised as many suspected the design offered no protection from the unpredictable elements and the enlarged facility was still insufficient.

Residents say they are tired of hearing the Government of the day, pat itself on the back for strong tourism performance and then fail to provide the infrastructure and public amenities to in order to give people an end to end exceptional experience.

Islanders also believe they deserve a better experience as travellers and workers at the Providenciales International Airport.

While the TCIAA explained the situation, yet again, there was no announcement about the mitigation efforts planned to cope with the next big rush, which is now about four days away.

“Our team, in partnership with our stakeholders are working assiduously to provide a more smoother passenger flow through the terminal building.

We apologize for any inconvenience caused on these unique peak days. We remain committed to provide the greatest level of comfort possible for our valued travelers.”

 

UPDATED…

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Six Unauthorised Structures Demolished During Multi-Agency Planning Enforcement Operation

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Before demolition

After demolition

Providenciales, Turks and Caicos Islands – Friday, 17 July 2026: The Planning Department, with support from the Informal Settlements Unit (ISU), and the Crown Land Unit conducted a coordinated enforcement operation on Thursday, 2 July 2026, resulting in the demolition of six unauthorised structures on private property at Block and Parcel 60502/48. Security for the operation was provided by the Royal Turks and Caicos Islands Police Force.

The enforcement action followed the issuance of an Enforcement Notice by the Planning Department on 29 January 2026, advising the persons responsible for the structures that they had been erected without the necessary planning approval and were required to be removed. Following the expiration of the compliance period, a multi-agency operation was organised to carry out the demolition.

Before demolition activities commenced, personnel conducted a comprehensive inspection of the site to confirm that all structures were unoccupied and free of gas cylinders or other hazardous materials. These precautionary measures were undertaken to safeguard the welfare of both the enforcement teams and the public while ensuring the operation was carried out safely and efficiently.

Upon completion of the exercise, participating agencies returned to Police Tactical Headquarters for a debrief, marking the successful conclusion of another coordinated enforcement effort.

The Government of the Turks and Caicos Islands reminds members of the public that all construction activities must receive the appropriate planning approvals before work begins. The Planning Department will continue to work alongside its partner agencies to enforce the Planning Ordinance, promote orderly development and ensure that construction throughout the Islands complies with the applicable laws and regulations.

Members of the public are encouraged to familiarise themselves with the planning approval process and to seek guidance from the Planning Department before undertaking any development to avoid enforcement action and loss of money invested.

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DDME’s Hurricane Hunt Scavenger Hunt Sparks Community Spirit and Storm Preparedness in Providenciales

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Department of Disaster Management and Emergencies: Providenciales, Turks and Caicos Islands — Fifteen teams raced across Providenciales on Saturday July 4th for the inaugural DDME Hurricane Hunt, a community scavenger hunt designed to combine friendly competition with hurricane preparedness education.

Teams were given a bag of supplies and 15 cryptic clues, participants had less than two hours to pinpoint locations and collect hurricane must-haves; including water jugs, shovels, flashlights and other supplies that every household should have on hand ahead of a storm.

The challenge tested not only participants’ local knowledge and navigation skills, but also their teamwork under time pressure; all while reinforcing practical lessons about what it takes to stay ready when a storm approaches.

Beyond the hunt itself, the event drew a lively crowd of families and supporters who turned out to enjoy a full day of festivities. Attendees took part in games, received free gifts, face painting, canvas painting, bounce houses and visited vendor booths; while enjoying fresh food off the grill throughout the afternoon.

“This event brought together the best of both worlds; a fun, high-energy competition and a meaningful reminder of how important it is for our community to be prepared,” Mr. Aaron Ballantyne, Community Preparedness Officer for Providenciales. “Seeing 15 teams fully engaged, racing to landmarks across the island while learning what belongs in a hurricane kit, was exactly the outcome we hoped for.”

DDME extends their sincere gratitude to the stakeholders that partnered with the event and generously donated their time, resources and efforts to make it a success: The Turks and Caicos Islands Red Cross, The Oseta Jolly Primary School, The Royal Turks and Caicos Islands Police Force, Do It Center (Building Materials), KB Homes, Digicel TCI, Frost Cay and Clint Grilling and Catering Services, along with all other vendors who were solicited.

The event’s success was also made possible by the private organizations and government departments that opened their locations to serve as scavenger hunt sites, allowing the hunt to unfold across the island; from Chalk Sound to Long Bay.

The quick thinking first place team consisted of; Neekimo King, Keturah Miller-Brown, Lashaunda Dickenson and Kebba Thomas who all walked away with exciting prizes.

Ms. Bernadya Smith, Public Information and Media Manager stated; “With hurricane season underway, this event, along with our recent Hurricane Expo held in Grand Turk and community pop-ups throughout the country, is a testament to DDME’s commitment to blending community engagement with year-round storm readiness. We look forward to making this event an annual staple that brings families together while keeping preparedness at the forefront of every community we serve.

Follow DDME social media pages to stay up to date with upcoming events and to join their weekly quizzes for a chance to win exciting prizes all hurricane season long.

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Invest TCI Supports Certification of Local Flats Fishing Guides Through MSME Technical Assistance Under Historic TCFFA–TCICC Partnership

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Providenciales, Turks and Caicos Islands — June 11th   2026 — Invest Turks and Caicos Islands has confirmed a financial commitment of $26,750 through the MSME Programme’s Technical Assistance support to assist 35 participants undertaking STCW and Fly-Fishing Guide Certifications under the Turks and Caicos Fly Fishing Association (TCFFA) and the Turks and Caicos Islands Community College (TCICC) partnership. The support is intended to strengthen the capacity of existing and emerging local operators within the flats-fishing and marine–based tourism sector, helping participants formalize their skills, improve service standards, and access higher-value economic opportunities.

The announcement follows the signing of a Memorandum of Understanding between TCFFA and TCICC on 12th May 2026, establishing the country’s first endorsed and regionally recognized Sustainable Fly-Fishing curriculum. That partnership, funded in part by the UK Government through the Darwin Plus Local initiative, aims to certify twenty or more Turks and Caicos Islanders as Flats-Fishing Guides and Train-The-Trainers — drawn from Providenciales, North Caicos, South Caicos, Middle Caicos, and Grand Turk.

Invest TCI’s contribution ensures that the financial barrier to certification does not prevent qualified candidates from accessing this sector-building opportunity. The support is being provided as technical assistance to strengthen the capacity of existing and emerging MSMEs within the flats-fishing and marine-based tourism sector, enabling participants to formalize, improve service standards, and access higher-value market opportunities.

“We are indeed happy to be a part of this initiative and to provide financial support towards the certification of the 35 participants. Invest TCI is committed to empowering small and medium enterprises and the individuals who drive them – and this programme is a direct example of that commitment in action.” — Alexa Cooper, Vice President – SME Development, Invest Turks and Caicos

Regional studies, including research on The Bahamas’ flats-fishing sector, show that the industry can generate significant economic value through lodging, meals, transport, retail, and guided services. This demonstrates the potential for Turks and Caicos to strengthen its own flats-fishing value chain through professional training, certification, and local enterprise development.

Angela Musgrove, CEO of Invest Turks and Caicos, highlighted the strategic alignment between the investment and Invest TCI’s broader mission:

“Invest TCI’s mandate is to support a stronger, more diversified economy with Turks and Caicos Islanders positioned to benefit from the industries that shape our future. This initiative directly aligns with that mandate. By supporting certification for local flats-fishing guides, we are helping to convert local knowledge into recognized credentials, strengthen small business capacity, and retain more value within our communities. It is a practical investment in people, enterprise, and sector development.” — Angela Musgrove, CEO, Invest Turks and Caicos

TCFFA President Levardo Talbot, whose association initiated the candidacy process and identified the funded participants, welcomed Invest TCI’s commitment as pivotal to the programme’s reach:

“For the first time, Turks and Caicos Islander fly fishing guides have an endorsed and regionally-recognized, locally delivered pathway into a profession that has long been built on their knowledge but not always on their terms. Invest TCI’s support ensures the people who should be in this room are in this room.” — Levardo Talbot, President, Turks and Caicos Fly Fishing Association

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