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Airport Congestion slammed by Residents who say Authorities must do better



By Deandrea Hamilton



#TurksandCaicos, March 21, 2022 – The overwhelming feeling is the TCI Airports Authority must figure out a way to end the miserable time residents and visitors spend trying to enter and exit the Turks and Caicos Islands.  The destination cannot wait on a brand new airport, it needs mitigation now.

Residents, speaking to our news organization were appalled by the video which gave visual confirmation to the frustrating lines, lengthy wait times and uncomfortable conditions at the Providenciales International Airport (PLS) and their concern was not just for the guests who visit but also for residents.

“For a high end destination, our airport is sure pop down!  They really need to get it together,” said a resident who was on Saturday trying to take a flight out of Providenciales.

“I’m here and the Airport and I think only hell hotter than here,” she said about the temperature, which at the time was a real feel of 86°F.

One frequent traveler and resident of Provo said, at this stage, she just avoids the flying on weekends adding that the consistent waits and lines are bound to have a negative impact on tourism.

“Coming to Provo is also horrible.  They kept us on the plane for 25 minutes, letting groups of 20 out at a time.  As a tourist, I would rethink my next visit.”

She also questioned the previous expansion, which she believes was an expensive failure.

“Not sure why the airport is like that after all that money they spent on it a few  years ago.  Someone was sleeping at the wheel.  They need to take a page out of The Bahamas airport plans.  Bahamas has loads of visitors and you never see this mess.

I refuse to travel on weekends.”

In 2010, a three phased expansion of the PLS was announced.  It did open up the arrivals terminal and boost the count on restrooms.  It also lengthened the runway and created a new parking apron.  What it did not do was adequately address the limited space at the facility.

About the lines, which extended to outside of the terminal area, there were these labels:

“Ridiculous!” and “Horrendous!”

The TCIAA informed in a statement on Saturday night that with over 4000 travellers, 27 flights and several flight delays it was difficult mitigating the overwhelming circumstances which led to hundreds of passengers being  crammed into the arrivals area, and spilling out into the ground transportation parking lot as they queued up to check in and pass the security check point.

The exhaustion and frustration was palpable.  Staff also looked worn out.  It is said this is what has been happening every weekend.

Services one expects to be available or operable at an airport are not.

“Can you believe you go through all of this and no internet?  Only in the café.”

To the Turks and Caicos Islands Airports Authority statement on the unprecedented congestion, there was this reaction:

“I thank you for your proactive approach, but we have to do better, keeping the passengers on the aircraft leads to ramp congestion, a terrible arrival experience and it delays every departure.

It also leads to the over congestion in the departure area plus the air condition unit is unable to support the passenger numbers.”

A most compelling statement came from an air industry professional who said, “If this is not considered a real emergency, I don’t know what is. It’s total chaos and we’re risking our reputation. How much longer will our top end clients put up with this? Or will they choose next time to go somewhere with a better airport?”

The TCIAA said it is working with stakeholders on ways to alleviate the problems, however, there was no naming of those partners and no announcement about what will be done to improve conditions at the PLS on weekends.

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13th Annual Wine Cellar Golf & Fishing Tournament (WCGFT) Check Presentation Ceremony – 5th April, 2023



#TurksandCaicos, April 10, 2024 – We are proud to announce that this year’s proceeds from the 13th WCGFT were presented to 3 youth-oriented organizations: Edward Gartland Youth Centre, TCI Amateur Athletic Association (TCIAAA) and TCI Swimming Federation (TCISF).

The Edward Gartland Youth Centre is a non-profit organization providing a space of learning for the youth of Providenciales with activities ranging from tutoring to sports and recreation, arts and craft and so much more.

TCIAAA and TCISF just represented the Turks & Caicos Islands in the CARIFTA Games in Grenada, 2024. We are proud of their achievements and happy that we could help in time.

The Charities were presented cheques totaling $70,000:

Edward Gartland Youth Centre:          $35,000

TCIAAA:                                            $20,000

TCISF:                                                $15,000

This brings the total donated by the WCGFT and its Sponsors to $530,000. We look forward to giving even more next year.

This concludes this year’s 13th WCGFT Event and Cheque Presentation. We would like to thank our sponsors and organizers who were key in our efforts to give back to the youth of the TCI Community.

We look forward with great anticipation to next year’s event.

Thank you all.


CONTACT: Desmond Williams,, Wine Cellar Golf & Fishing Tournament

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Provo Water Company Boosts Water Distribution Infrastructure in Providenciales with Key Improvement Initiatives



PROVIDENCIALES, TCI, APRIL 9, 2024: Provo Water Company (PWC) remains steadfast in its commitment to enhancing the water distribution network in Providenciales by making significant progress on various improvement projects while innovatively addressing short-term distribution challenges.

The company is currently working on two projects to enhance water distribution on Providenciales. The first project will see the installation of a new city water transmission main line from the TCWC Production Plant along June Plum, Gardenia Way, Kakeka Streets, and Garden Loop to the Leeward Highway, extending from the Long Bay Hills Drive junction to the roundabout near Crackpot Kitchen. This pipeline upgrade will provide increased water supply to the network and is expected to be completed by the end of May 2024, enhancing water reliability and ensuring better service for the community.

The second project, which is set to be completed by the end of September 2024, will focus on upgrading the fittings at major water junctions along the Leeward Highway. These improvements to the water supply network’s central artery will increase water flow to the Suzie Turn Reservoir, and enhance water availability and quality for customers located west of Turtle Cove.

These projects not only tackle the current water distribution issues causing nightly restrictions but are also essential components of PWC’s long-term strategy to support the island’s population growth and flourishing tourism industry. In the immediate term, the organization has resourcefully repurposed a newly built water tank located in the Industrial Park area. Originally designated for a future project, the water company has utilized the new tank as an additional source to replenish the Suzie Turn Reservoir, addressing the water supply issues that began in March.

In response to the new development, Managing Director Robert Hall stated, “We are pleased to have found a way to utilize this water tank as a temporary aid in addressing the high-water demand. The activation of this tank reaffirms our commitment to fulfilling the water requirements of our community in response to the growing demands of our customers and stakeholders.”

Situated in the heart of the Industrial Park area, the new tank boasts a capacity of 1.5 million gallons. This tank will work hand in hand with the Suzie Turn Reservoir to meet the water supply needs in the northern and southwestern areas of Providenciales, bridging the gap until ongoing projects deliver a lasting solution.

Once the two current projects have been completed, the new water tank will serve a critical role in a future project and in safeguarding Providenciales with an emergency water supply during crises like hurricanes and other natural disasters.

“This water system investment speaks volumes about our proactive approach to directly addressing water challenges. Through expanding storage capacity and optimizing distribution efficiency, we are well-positioned to deliver reliable, high-quality water services to our customers,” Hall said.

He also added that, amid these efforts, advocating for water conservation practices is crucial. Small actions, such as fixing leaks, using water-efficient fixtures, and practicing mindful water consumption, can play a significant role in safeguarding our valuable water resources.

In addition to these initiatives, the organization will continue to optimize and promote its robust educational campaigns and community engagement programs aimed at raising awareness about water conservation and the importance of sustainable water practices. By empowering individuals with knowledge and tools to make informed choices about water usage, Provo Water Company aims to foster a culture of responsible water stewardship that benefits both the environment and future generations.

“As we move forward, we remain committed to serving our community and look forward to the positive impact that these new initiatives will bring to this island.” Hall concluded.

For additional details about Provo Water Company and its water efficiency and conservation initiatives, visit its website, and social media pages at @ProvoWaterCompany for tips and announcements, or contact our customer service team at


Pic: Provo Water Company’s Managing Director, Robert Hall, and team working to expand water storage capacity to optimize distribution efficiency.

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Bahamas News

Saxons Brass Section Thanks CWCO for Continued Commitment



NASSAU, BAHAMAS (April 9th, 2024) Behind the vibrant costumes and electrifying beats of Junkanoo parades are committed members, mentors, and supporters such as Consolidated Water (Bahamas) Ltd. (CWCO). In a heartfelt acknowledgment of years of generous support, the Saxons Superstars’ brass section, High Voltage Brass, recently visited the water supplier to present a plaque of appreciation.

Jeremy Adderley, speaking on behalf of High Voltage Brass, said, “Without CWCO’s support, we would not have had the brass costumes needed to compete and secure our two-straight victory. Their support also helps us as we plan lessons for our young members to enhance their musicianship skills, not just for Junkanoo but for college and beyond.”

Adderley highlighted that the plaque is a token of High Voltage Brass’ immense gratitude for CWCO helping the Saxons Superstars keep culture alive and for being a steadfast partner in developing future leaders.

He added, “Every year, it is a struggle to make it to Bay Street. Many of our members are eager to participate, despite their circumstances, and every year our group continues to grow. Thanks to CWCO’s generosity, we look forward to continuing to grow and succeed alongside their great team and establishment.”

Henderson Cash, CWCO’s General Manager, said, “Receiving this plaque from the Saxons Superstars is a profound honor for us at CWCO. It symbolizes the strong relationship we’ve built over the years, rooted in mutual respect and a shared commitment to preserving Bahamian heritage.

“Our support for the Saxons Superstars’ brass section is emblematic of our broader mission to invest in our community’s vibrancy and the potential of its young people. We are deeply committed to continuing this support and fostering the traditions that make our culture so unique.”


Photo Caption: The Saxons Superstars’ brass section, High Voltage Brass, recently visited Consolidated Water (Bahamas) Ltd. (CWCO) to present a plaque of appreciation.

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