News
TCI Tourism responds to ‘back-up’ and ‘let-downs’ in Travel Portal approvals, says they’re mostly successful
By Deandrea Hamilton
Editor
#TurksandCaicos, March 29, 2022 – Record setting tourism arrivals for the Turks and Caicos Islands have resulted in a number of congestions for the British Overseas Territory, including at its TCI Assured online travel portal, which was created to vet travellers amidst the on-going Cornavirus Pandemic.
Ministry of Tourism officials, in a Friday March 25 statement obtained by Magnetic Media, informed the applicants have been in the thousands, admitting there have been let downs but mostly success.
“Last weekend alone verifiers approved a little over 12,000 applications (Thursday to Sunday travel). This is double the usual amounts over the weekends.
We have taken steps to reduce the wait time for applications by focusing on next-day travel and bringing in reinforcements when necessary. There is a message passengers receive indicating that we are experiencing a high volume of travel so that there will be a wait as far as approvals are concerned. The majority of travelers receive their intended approvals. The arrival numbers over the past weekend are a testament to this,” said the Ministry last Friday.
Residents and business owners brought the matter to our newsroom. That’s when we enquired about the portal’s
staff inability to keep pace with the surging demand for the destination.
To us, the Ministry of Tourism said what would speed up the process, is if all documents including those vital insurance papers were provided in the original upload. It would also help if individuals applied to the travel portal for entry approvals earlier than they are doing. Some are still waiting last minute. Those travellers are being disappointed in many cases.
As for when Turks and Caicos will begin to ease travel entry requirements, which are part of the Covid-19 response, that is coming said Minister Josephine Connolly who said the details would be delivered by the Ministry of Health. However, the recently announced changes by the Ministry of Health, offer no relief on travel to the country.
TCI is lagging behind other Caribbean destinations which are quickly dropping the rigorous entry demands. The Bahamas has dropped mask wearing mandates mainly for tourists in tourist hot spots, following the US decision to end face covering rules for some 90 per cent of Americans.
Jamaica has ended its mandatory quarantine for the unvaccinated traveler; there is no test is required for vaccinated visitors to Antigua and Barbuda and Aruba does not require travellers be vaccinated or tested for COVID, pre-entry.
“The Government continues to monitor regional and international development and trends, as it relates to travel and easing of restrictions, are concerned. We are aware that to remain competitive, we must continually review all travel processes, procedures, and services.
We have the interest of all travelers, resident and non-resident, at heart and will ensure they are informed in a timely manner if and when the situation changes,” said the Ministry of Tourism.
Providenciales, Turks and Caicos Islands (March 5, 2026) – As the Turks and Caicos sporting community celebrates the spirit of
youth athleticism, leading telecoms provider, Flow is highlighting the transformative power of connectivity following the successful conclusion of the 2026 Inter-High Track and Field Championships held at the Turks and Caicos Islands National Stadium from February 26 to 28.
As the Official Media Sponsor for the event, Flow provided livestreaming services that premiered across social media and on Flow TV’s Channel 111. This ensured that families and fans throughout the Turks and Caicos Islands could witness every record-breaking moment. To keep the event running at top speed, Flow also provided broadband services throughout the venue, maintaining seamless connectivity throughout the games.
“Our long-standing partnership with the Turks and Caicos Islands Sports Commission is a shared promise to invest in the next generation. Over the years we have worked together to create opportunities for young people to train, compete and grow,” said Joanne Missick, Country
Manager, Flow Turks and Caicos Islands.
“We make this investment because sport develops more than athletes. It’s a long-term investment for us in our people, pride and possibility, and it’s a partnership we hold close because advancing our youth advances the entire nation.”
The commitment to the Games extended directly to the track, where Flow served as the headline sponsor for the 200-meter category. Spanning seven races, the partnership culminated during the official medal ceremony with the company presenting winners with Flow merchandise bags.
Off the track, Flow mobilised engagement through the interactive sales booth. The site became a hub for activity, featuring Spin the Wheel promotions and gift certificate giveaways during Q&A intermissions, ensuring the energy of the crowd remained high.
Looking ahead, Flow is preparing to carry this momentum into the upcoming Inter-Primary Track and Field Championships, continuing its investment in the next generation of sporting talent in the Turks and Caicos Islands.
Providenciales, Turks and Caicos Islands – Commissioner of Police Fitz Bailey has been recognised for his contribution to national security and the tourism industry, receiving the Distinguished Civic Service Award at the Turks and Caicos Hotel and Tourism Association’s Star Awards held on February 19, 2026 at Beaches Turks and Caicos.
The annual awards ceremony is the premier recognition event for the territory’s hospitality sector, bringing together industry leaders,
executives and frontline professionals to celebrate excellence and the individuals whose work strengthens the destination’s global reputation.
Commissioner Bailey was honoured for his strategic leadership in the fight against crime and the measurable reductions in major offences, efforts widely credited with improving public confidence and reinforcing the Turks and Caicos Islands’ standing as a safe and competitive tourism jurisdiction.
In accepting the award, the Commissioner dedicated the recognition to the officers and staff of the Royal Turks and Caicos Islands Police Force, praising their commitment and professionalism in what he described as a collective national effort to make the islands more secure.
The TCHTA Star Awards spotlight the link between public safety and tourism performance, acknowledging that a stable and safe environment is essential to visitor confidence, investment and the continued growth of the sector.
This year’s ceremony featured high-energy hosting by Super P the Entertainer, with Omega serving as awards announcer, as the industry gathered to honour the people and partnerships that continue to elevate the Turks and Caicos brand.
(Providenciales – Monday, March 2, 2026) TCI Hospital proudly announces the successful achievement of its Heart Strong TCI initiative, a comprehensive Heart Month campaign focused on raising awareness and strengthening cardiovascular disease prevention efforts across the Turks and Caicos Islands.
Heart disease remains the leading cause of death in the Turks and Caicos Islands, highlighting the critical need for sustained public education, risk-factor reduction, and early intervention. The Heart Strong TCI initiative was designed to actively engage the community through education, outreach, and physical activity.
Key Activities Included:
Educational Training Sessions
Healthcare professionals conducted structured sessions addressing hypertension, diabetes, cholesterol management, nutrition, exercise, smoking cessation, and the early warning signs of heart disease.
House Call Talk Show Feature
A dedicated Heart Month episode of the hospital’s House Call program provided expert discussion on cardiovascular risk factors and prevention strategies, empowering viewers with practical, evidence-based guidance.
Red Fridays Awareness Campaign
Throughout the month, staff wore red every Friday to increase visibility around heart disease awareness and reinforce the campaign’s message within the community.
Heart Strong 5K Walk/Run
In collaboration with the Rotary Club, TCI Hospital hosted a community-wide 5K walk/run to promote physical activity as a cornerstone of
heart health. The walk/run also provided an opportunity for community screening.
Digital Health Education Campaign
To expand its reach, TCI Hospital also shared ongoing heart health education tips and prevention messages across its social media platforms, including Facebook, LinkedIn, and Instagram. These posts provided actionable guidance on diet, exercise, blood pressure control, and lifestyle modification, and encouraging community members to learn CPR.
Heart Strong TCI: A Continuous Commitment
While Heart Month has officially ended, Heart Strong TCI represents an ongoing institutional commitment to cardiovascular disease prevention and awareness. TCI Hospital will continue to prioritize:
- Community-based education initiatives
- Preventative screening and early detection programs
- Lifestyle and wellness promotion
- Strategic partnerships that advance public health outcomes
“Heart Strong TCI is not limited to a single month,” CEO, Dr. Denise Braithwaite-Tennant. “Cardiovascular disease prevention requires sustained effort. We remain committed to promoting healthy hearts across the Turks and Caicos Islands year-round.”
For more information about cardiovascular health services or upcoming screening initiatives, please contact TCI Hospital at 649-941-2800 in Providenciales, 649-941-2900 in Grand Turk or email us at info@interhealthcanada.tc
About TCI Hospital
TCI Hospital is dedicated to delivering high-quality healthcare services to the people of the Turks and Caicos Islands, with a strong emphasis on prevention, education, and community wellness.
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