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Millions of documents scanned, Years to get there before TCI gets Effective E-Government System

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Projects & Plans Explained by Finance Minister E. Jay Saunders

 

#TurksandCaicos, November 16, 20321 – The goal is not simply turning paper documents into electronic ones or connecting everyone to the government’s services via the internet.  It requires understanding inefficiencies in the systems, improving them and then capturing those essential hard copy files in such a way that the Turks and Caicos Islands Government would be able to,  far into the future,  access even the content upon each document in order to raise customer service levels and heighten efficiency.  And it will not be easy; the Turks and Caicos is looking at years before the process is completed, and longer than anticipated before it is implemented.

Eight months in office and the PNP Administration is still in the information gathering stage in the transition to E-Government.

“What we’ve spent the first couple of months doing around E-government is an information gathering exercise to find out what Government has first before we start to build around it.  It’s taken a bit longer than we would have expected,” said E. Jay Saunders, Minister of Finance, Investment and Trade.

Saunders, who is also the country’s Deputy Premier, is pegged to lead the reformation.

In the Progressive National Party’s campaign manifesto:  A Citizen’s Contract 2021, the objectives and benefits of a Digital Government are outlined and residents are ready for the change.

Excerpt:  “A Digital Government will save the TCI millions of dollars, ensure efficient, effective and equitable delivery of public service, build public trust, ensure transparency, participation and collaboration between government agencies.  Your next PNP Government will be digitized…”

To jump start the digitization of government, the newly elected PNP Administration earmarked $2 Million in this year’s fiscal budget.

“We’re now trying to move very quickly and my concern is that we have a lot to do before the end of this term.  So we are going to have a number of things in parallel but the most important thing that we are trying to do right now and what we have started to do is – from a few months ago – the information gathering exercise and prioritizing a number of projects.”

Prioritized are the Road Safety Department and the Land Registry Department.  In both agencies, documents to be captured electronically number in the hundreds of thousands and their operational processes have been the subject of public criticism.

“The Land Registry has – in round numbers – over 700,000 documents that they need scanned about 12,000 of them are water-logged because they got caught in the hurricane.  And they cannot be taken out of their water logged stated otherwise they will become dry out and brittle and so we have to come up with a way to understanding how we are going to scan those documents,” said deputy premier Saunders in a press conference on November 8.

Hon Saunders revealed the solution to this incredible challenge is not found in scanning each document individually.

“If you know the Land Registry documents, the form isn’t  a standard shape and its hand-written and crossed out.  And then being able to scan those and have people make sense of them, so that you are able to search them.”

Each vital document will require data entry staff, accurately giving every file an electronic tag.  This, explained Minister Saunders will ensure when the information is searched, it can be promptly located for seamless, proficient service.

“You’re never going to scan 750,000 documents with three or four people, even ten persons on a flat-bed scanner.  You need industrial scanners that can scan hundreds of pages per minute.  So what we will do is build capacity in Government, where persons jobs are data entry but its around digital data entry.”

These data entry clerks will cater to truck-loads of information at a time; that was the picture the deputy premier painted when he address media and the nation from the Office of the Premier in Providenciales two weeks ago.

The industrial powered scanners will accelerate the conversion process with TCIG information uploaded to a cloud system.  It was reiterated that the work toward a digital government is more than securing an electronic copy of government files, it requires systems overhauls that work to reduce the current frustrations on all sides of service.

“Let’s take the Ministry of Home Affairs again, the Road (Safety) and Traffic Departments; before we go in there and say ‘this is what they need’, we wanted to know what they had first.  We need to go in there and understand what it is they are trying to achieve, because the last thing we wanted to do is take inefficiencies and bring the same inefficiencies into an electronic system.”

Over the next few weeks, islanders, who are anticipating the advent of e-government can expect to hear what projects, will be tackled first.  The PNP Administration is working to fulfill a key election campaign promise, through a man who is an award winning tech-wiz, having crafted his own e-wallet.

“If you think about it, Government will have millions of documents that we need to scan in order to make the E-Government useful,” said Hon Saunders admitting that the old information stuck in analog is just as valuable as the new information which can be digitized now.  “We need to get through that exercise by scanning and it’s a huge exercise.  It won’t be finished within this term.  It will be a multi- term, multi-million dollar exercise.”

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Ministry of Health Welcomes Appointment of New NHIB Chief Executive Officer and Highlights Progress of Organisational Transformation

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Providenciales, Turks and Caicos Islands, 13 July 2026: The Ministry of Health is pleased to announce the recent appointment of Ralph Patrick as the new Chief Executive Officer of the National Health Insurance Board (NHIB).

The appointment marks an important milestone in NHIB’s ongoing transformation journey and comes as the organisation continues to implement a broad programme of stabilisation, improvement and reform under the examination process initiated in March 2025.

Over the past twelve months, NHIB has made significant progress in strengthening its financial management, operational controls, technology infrastructure and strategic planning. Through this work, the organisation has gained greater visibility over its finances, improved reporting capabilities, enhanced cybersecurity, strengthened governance arrangements and identified opportunities to improve both healthcare outcomes and value for money.

Minister of Health, Hon. Knowles, said:

“The appointment of a permanent Chief Executive Officer comes at a pivotal time for NHIB. Over the past year, significant effort has been invested in stabilising the organisation, improving transparency and building the foundations for long-term sustainability. We are grateful for the dedication of the NHIB team, the Interim leadership, Board members and our advisers who have helped drive this progress. The new CEO inherits an organisation with a clearer understanding of its challenges, stronger controls, better information and a solid platform from which to drive future improvements.

The Ministry is also advancing the recruitment of additional senior leadership positions to further strengthen NHIB’s executive capacity. Building a permanent and capable leadership team will be critical to sustaining momentum, enhancing accountability and supporting the delivery of long-term organisational and service improvements.”

The newly appointed CEO will work with the Board and stakeholders to build on the progress already achieved, helping to embed sustainable improvements, strengthen organisational capability and support the delivery of NHIB’s long-term strategic objectives.

The Ministry also thanks the Interim CEO, Dr. George, and the team at NHIB for their leadership, commitment and resilience during a period of significant change and transition.

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Bahamas’ Ghana Teacher Plan Draws Fire as Both Nations Face Shortages

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By Deandrea Hamilton | Editor

NASSAU, Bahamas (July 14, 2026) — The Bahamas Government says it needs the 300 teachers being sourced from Ghana to help close a critical staffing gap, even as criticism mounts over unresolved employment matters reportedly affecting approximately 2,000 Bahamas Union of Teachers members and as Ghana itself struggles with a massive shortage in the profession.

Deputy Prime Minister and Minister of Education, Science and Technology Chester Cooper said the shortage has been worsened by retirements, expiring contracts and the expansion of specialized subjects, including special education, technology, financial literacy, digital literacy and entrepreneurship.

Cooper said the Government has established a multi-agency task force and is attempting to attract recently retired teachers, new graduates and educators who previously left the profession.

“In keeping with government policy, Bahamians will be given first priority to fill all vacancies,” Cooper said.

However, the optics surrounding the decision are sketchy at best, with the BUT pressing the Government to settle long-standing matters affecting its members while Ghana grapples with a teacher shortage estimated at no fewer than 50,000 educators.

Ghana’s Minister of Education, Haruna Iddrisu, recently disclosed that the country needs between 50,000 and 90,000 additional teachers to adequately staff its schools.

UNICEF’s 2026 Teachers for All: Ghana report confirms that Ghana is not only experiencing an overall teacher shortage but also serious inequalities in how available teachers are distributed. It found that rural and underserved schools are particularly affected, while Ghana’s primary teacher workforce fell by more than 25 percent—from 131,094 in 2019–2020 to 93,818 in 2022–2023—as student enrolment increased.

The report stated:

“Not only is there a teacher shortage in Ghana, but inefficiencies also exist in the current distribution of available teachers.”

That finding raises questions about why a country with such a significant domestic deficit is prepared to facilitate the overseas recruitment of hundreds of educators.

Meanwhile, BUT President Belinda Wilson has argued that the Bahamian Government has substantial unfinished business with the teachers already serving in the public system.

According to Wilson, approximately 2,000 educators are awaiting the conclusion of salary negotiations, while hundreds reportedly have unresolved matters involving confirmations, salary reassessments, promotions, rental allowances, examination marking fees, disturbance allowances, hardship payments and coaching allowances.

The union has also complained that it was not properly consulted before the proposed recruitment became public and has demanded details about the qualifications, subjects, deployment locations and employment conditions being considered for the Ghanaian teachers.

The debate is also unfolding as the University of The Bahamas has produced approximately 219 education graduates over the past three years—76 in 2024, more than 60 in 2025 and 73 in 2026.

Cooper maintains that overseas recruitment is intended only to fill positions that cannot immediately be occupied by qualified Bahamians.

“For decades, we have benefitted from strategic international recruitment of educators from partner nations,” he said. “We emphasize that such recruitment is intended only to address vacancies that cannot be immediately filled by qualified Bahamians.”

Still, the questions remain: why are outstanding matters affecting thousands of Bahamian teachers unresolved, and why is The Bahamas sourcing educators from a country that acknowledges it is tens of thousands of teachers short itself?

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PDM Alleges Governor ‘Bias’, Opposes One-Year Extension    

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PROVIDENCIALES, Turks and Caicos Islands — People’s Democratic Movement (PDM) Leader Douglas Parnell is urging the United Kingdom not to extend Governor Dileeni Daniel-Selvaratnam’s tenure, alleging that a pattern of decisions and omissions has demonstrated “bias” in the exercise of her constitutional responsibilities.

Speaking during a nationally streamed address from PDM Headquarters on Friday evening, Parnell said his party’s National Executive Committee had carefully reviewed the Governor’s performance and concluded that she should leave office when her current term expires.

“We believe she should depart the Turks and Caicos Islands and not be given an extension,” Parnell declared. “The Governor must not be extended for another year.”

The Governor was appointed on June 29, 2023, to a four-year term. Parnell claimed that during the June 25 sitting of the House of Assembly, Government members confirmed to the Leader of the Opposition that efforts were underway to secure a one-year extension.

Parnell outlined what he described as six reasons for opposing any renewal of the Governor’s appointment.

Foremost among them, he said, was her refusal to commission an independent review of the Royal Turks and Caicos Islands Police Force promotion process after such a request was made by the Opposition.

He also criticized what he described as delays in making constitutional appointments, citing the appointment of Dudley Been to the Integrity Commission.

“His appointment was held up for over six months,” Parnell alleged, arguing that constitutional appointments should be made in a timely manner.

The Opposition Leader further accused the Governor of neglecting the Office of the Governor in Grand Turk, saying she spends only “a small fraction” of her time there. He suggested that if the United Kingdom no longer intends to occupy Waterloo, the historic waterfront property should be transferred to the Turks and Caicos Islands Government for redevelopment, either as an official Premier’s Office and residence or as a beachfront hotel investment for Islanders.

Parnell also criticized the absence of a Boundaries Commission following the General Election, saying one should already have been established given the prospect of constitutional changes.

He further argued that constitutional discussions with UK Minister Stephen Doughty should have included the Leader of the Opposition.

“That failure demonstrates bias,” Parnell said, adding that he was also concerned by what he described as the selective leaking of sensitive information that, in his view, could only have originated from the Governor’s Office, the Premier’s Office or the Civil Service.

The Governor has not publicly responded to the allegations made by Parnell during his address.

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