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MARKETING/PUBLIC RELATIONS AND ADMINISTRATIVE SUPPORT

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POSITION SUMMARY-OVERVIEW:

This is an administrative support position, which is generally accountable for ensuring that the general public is aware of how the National Health Insurance Plan works, understands how to access the service and benefits at the NHIB, the personal returns and advantages of paying contribution to the Health insurance fund.  The incumbent must develop the necessary high impact programs and improve public image of the NHIB.  This position will oversee the corporate image of the NHIB by organizing Public Relation activities.

DUTIES AND RESPONSIBILITIES

  • Booking radio, TV and print advertisements.
  • Monitoring NHIP website for pertinent material or messages and forwarding same to the CEO.
  • Updating NHIP website with current content.
  • Liaising with the department heads/managers to develop content for publishing online and on print, TV or radio media.
  • Managing and maintaining the content and material for a periodical internal email magazine.
  • Preparation and maintenance of profiles of all employees; content to be used in marketing the NHIP on websites and other media.
  • Liaising with department managers to design and produce Preventative Health Care Programmes.
  • Liaising with Human Resource Manager to broadcast internal messages.
  • Supporting the CFO in managing the strategic marketing plan.
  • Supporting the CFO in designing and completing templates for the Annual Report
  • Supporting the CEO in managing annual events.
  • Supporting the CEO in designing and producing pronouncements for online and print media (with legal advice).
  • Visiting schools and other fora to make presentations on behalf of the NHIP
  • Using personal face and voice in producing advertisements for NHIP (when needed)
  • Pricing and costing media productions with support from finance.
  • Conducts reviews of customer service quality assurance standards/protocols.
  • Conducts customer care surveys and provide feedback to the CEO.

QUALIFICATIONS AND EXPERIENCE

  • Associates Degree in Communications/Public Relations or equivalent with 3 years of experience in marketing and sales; Bachelor’s Degree preferred.
  • Knowledgeable of Research Methods.
  • Ability to write reports and business correspondence.
  • Demonstrates a high level of integrity and professionalism.
  • Ability to work as a team.
  • Very detail oriented with the ability to multi-task.
  • Excellent time management skills.
  • Shows initiative.
  • Ability to be able to work efficiently with little or no supervision.
  • Strong written, oral and computer literacy skills.
  • Knowledgeable of data processing, spreadsheet preparation and presentation graphics programmes.
  • Knowledgeable of use of various social media platforms.
  • Excellent interpersonal, communication and customer services skills.

PERFORMANCE CRITERIA

The incumbent is deemed to be perming his duties effectively when:

  • The organization’s website is up to date/relevant.
  • The organization publishes a public information document.
  • The public image of the NHIB continues to improve.
  • There is a marketing and promotional plan in action.
  • NHIB annual events calendar is managed.
  • Preventive Health Programmes is launched.
  • All Marketing targets are met.

Salary:           

Salary commensurate with qualifications and experience. $40,000.00 per annum to $45,240.00 per annum

SYSTEM ADMINISTRATOR  

(PROVIDENCIALES)

JOB SUMMARY

Responsible for the maintenance, configuration, and reliable operation of our Organisation’s computer system and servers. This includes provisioning, supervising, installing, copying, and maintaining the system’s software and hardware.

DUTIES AND RESPONSIBILITIES

  • Maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.
  • Troubleshooting hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues.
  • Installing new/rebuilding existing servers and configuring hardware, peripherals, services, settings, directories, storage, etc. following established industry standards, and project/operational requirements.
  • Developing and maintaining various installation and configuration procedures, as necessary.
  • Researching and recommending innovative and where possible automated approaches for system administration tasks.
  • Identifying innovative approaches that leverage NHIB’s resources, foster operational efficiency and improve service delivery to customers.
  • Performing daily system monitoring, to verify the integrity and availability of all hardware, server resources, systems, and key processes, reviewing systems and application logs, and verifying completion of scheduled jobs.
  • Performing daily backup operations, ensuring all required file system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off, as necessary.
  • Performing regular file archival and purge operations, as necessary.
  • Planning, coordinating, and implementing network security measures to protect data, software, and hardware.
  • New accounts setup and Active Directory administration.
  • Repairing and recovering from hardware or software failure. Maintaining operational, configuration, and other procedures.
  • All time on call availability as responsibilities sometimes require working evenings and weekends, sometimes with little advance notice.
  • Installation of printers, servers, and scheduling maintenance as needed.
  • Risk mitigation planning.
  • Performing other related duties as assigned to ensure the efficient and effective functioning of NHIB.

QUALIFICATIONS AND EXPERIENCE

  • Bachelor’s degree in Computer Science, Information Technology, System Administration, or a closely related field from an accredited institution.
  • 3-5 years of database, network administration, or system administration experience.
  • Systems Administration and IT certifications in Microsoft such as MCSA, MCSE, or Azure administrator.
  • 2-4 years of experience with cloud-based technology Microsoft Azure.
  • Sound knowledge of systems and networking software, cabling, hardware, and networking protocols.
  • Strong knowledge of security, storage, data protection, and disaster recovery protocols.
  • A proven track record of developing and implementing IT strategy and plans.
  • Strong knowledge of Microsoft SQL databases, including creating backups, maintenance plans, creating SQL query and installations.
  • Sound knowledge of using backup software and disaster recovery plans.
  • A team player with strong communication and excellent communication skills.
  • Ability to work efficiently with little or no supervision.

Salary:           

Salary commensurate with qualifications and experience $50,000.00 per annum to $55,000.00 per annum

All Applications should be addressed to:

Sheena Smith-Yip

National Health Insurance Board

Salt Mills Plaza

Providenciales

Turks and Caicos Islands

British West Indies

Email: recruitment@tcinhip.tc

Please ensure the application clearly demonstrates how you meet the noted qualifications as applicants will be screened based on the information provided. We would like to thank all applicants for their interest; however, only those who are selected for an interview will be contacted. Applicants who applied for any of the above listed positions, do not have to reapply. After submitting application to National Health Insurance Board Human Resource department, Qualified Belongers may also submit a copy of their applications to the Commissioner of Labour & Immigration Board.

Deadline for submission is May 23, 2021

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Beaches Turks & Caicos resort hosts high school tourism clubs from Providenciales and North Caicos  

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Clement Howell High School students and teachers being welcome by the General Manager at Beaches Turks and Caicos resort, Deryk Meany as they prepare to learn more about the daily operations of the resort and the team

PROVIDENCIALES, Turks & Caicos Islands: Beaches Turks and Caicos Resort recently welcomed students from Clement Howell High School in Providenciales and Raymond Gardiner High School in North Caicos for an immersive educational tour designed to expose young learners to the dynamic world of hospitality and tourism.

The visit formed part of the resort’s ongoing commitment to youth development and community engagement, providing students with insight into the operations of the Caribbean’s leading hospitality brand. During the tour, students were introduced to various departments across the resort, gaining a deeper understanding of the wide range of career opportunities available within the industry.

General Manager Deryk Meany addressed the visiting students, encouraging them to think creatively about their future career paths and to remain open to exploring non-traditional roles within the hospitality sector.

“The hospitality industry is constantly evolving, and there is space for innovation, creativity and leadership at every level,” Meany shared. “At Beaches Turks and Caicos, we are proud to provide opportunities for young people to jumpstart their careers, while also developing the skills needed to grow into future leaders.”

The local youth engaged with team members across multiple disciplines, including guest services, food and beverage, entertainment and operations.

Kawanza Morley, Tourism Club leader at Raymond Gardiner High School, expressed appreciation for the experience, noting its value in reinforcing students’ academic learning.

“This visit allowed our students to see firsthand how what they learn in the classroom translates into the operation,” Morley said. “We are grateful to Beaches Turks and Caicos for their hospitality and for creating such a meaningful and engaging experience.”

Educators accompanying the students also highlighted the importance of continued collaboration between schools and industry leaders. Raphael Delpeche of Clement Howell High School commended the resort for its ongoing support of youth development initiatives.

“We are very pleased with the level of exposure our students received,” Delpeche stated. “This relationship continues to create valuable opportunities for our students to better understand the industry and envision their future within it.”

For many students, the tour provided inspiration and a renewed sense of possibility. Tamani Gardiner, a fourth form student from Raymond Gardiner High School, remarked on the professionalism and efficiency observed throughout the resort. “I was really impressed by how smoothly everything operates,” Gardiner said. “The level of professionalism from the staff shows what it takes to succeed in this industry.”

Similarly, Clement Howell High School student Tanika Lightbourne shared her enthusiasm for continued involvement with the resort through its internship programme.

“I’m looking forward to returning to Beaches Turks and Caicos for another year of internship,” Lightbourne said. “This experience has helped me grow and I’m excited to keep learning and developing as a young professional.”

Through initiatives like these, the resort continues to play a vital role in empowering youth across the Turks and Caicos Islands and preparing them for meaningful careers in one of the country’s most important industries.

 

Photo Caption (insert): Students from the Raymond Gardiner High School pause to capture a photo moment at the Treasure Beach Village overlooking the infinity pool during their recent resort tour and educational experience

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Caribbean News

Sandals® and Beaches® Resorts Launch Rebranded Loyalty Program, ‘Island Insiders Club’

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~All-inclusive resort company elevates rewards program, offering expanded benefits and member-only events & experiences, rooted in the spirit of the islands~

MONTEGO BAY, JAMAICA, July 2, 2026 Sandals and Beaches Resorts unveiled today the introduction of its new Island Insiders Club, the next chapter of its refreshed loyalty program. Replacing the long-running Sandals Select Rewards program (established in 2008), the new program is designed to elevate the guest experience with a more immersive approach to awards and recognition. Effective July 1, 2026, the transition will preserve members’ current status and existing benefits, while expanding access to enhanced rewards, exclusive events and enriched experiences that bring members closer to the Caribbean.

“We are expanding how loyalty shows up across every stay to encapsulate what our loyal members already are — an inside part of the Sandals and Beaches family,” stated # SVP of Loyalty at Unique Vacations, Inc., worldwide representative of Sandals and Beaches Resorts. “We developed this program side-by-side with the guests who know the resorts, the islands, and the people best, drawing on extensive focus groups, surveys, and direct feedback. The result is a loyalty experience that goes far beyond points, and is felt in every welcome home.”

Guests can enroll in Island Insiders Club before their very first visit, and begin earning status after their first stay. The program features seven levels of loyalty, the highest being Ambassador, followed by Pearl, Diamond, Emerald, Sapphire, Coral and Shell (which replaces the former Select tier).

More Access. More Recognition. More Caribbean.

Sandals Select Rewards members will roll over to the Island Insiders Club on July 1, 2026, maintaining their status and benefits with no reset.

Island Insiders Club highlights include:

  • Choice of Insider Reward: A flexible credit that lets Insiders choose the experiences that best match their vacation style, from relaxing at the Red Lane Spa to embarking on an adventure with Island Routes.
  • The Insiders Shop: A private online merchandise store featuring premium collections and limited-edition drops, including handcrafted artisanal pieces, available exclusively for Island Insiders.
  • Room Upgrade Hotline: Now available exclusively for members, Insiders can request a room upgrade 30 days prior to travel and receive up to 50% off their upgrade when they call a dedicated number.
  • Dedicated VIP Concierge Line: A one-stop, full-service customer care team supporting Diamond, Pearl, and Ambassador members throughout their vacation journey, helping to book their flights, tours, special requests and more.
  • Expanded Insider Experiences, On and Off Resort: Exclusive Insider events including specialty weeks focused on diving, autism inclusion, and culinary experiences on resort. Plus, access to a series of experiential events across the globe.
  • 20% off Managers Wine List Discount: Returning members receive 20% off the Manager’s Wine List, offering another elevated touch for dinners, celebrations, and special moments on resort.
  • $200 Laundry Service Credit: Ambassador members will receive a $200 laundry service credit, adding an extra layer of ease and convenience to longer stays.
  • Complimentary Week Stay: A complimentary 7-night stay at any resort of choice is awarded to members after every 70 paid nights.
  • New Member Incentive: Those “newly inside” who book and travel will receive 5,000 bonus points after their first stay.

As always, Insiders enjoy special access to cabanas, a complimentary photo on every trip, member discounts on everything from retail and watersports to candlelight dinners, and added savings on future stays at the loyalty lounge.

New Name, New Look and a Nod to Nostalgia

The Island Insiders Club’s refreshed visual identity is built around a simple pair of sandals, now the signature symbol of Island Insiders Club and a throwback to an Insider tradition that’s been worn for decades, from vintage gold and silver pendants in the early days to the leather necklaces shared at member events today.

The new brand look will roll out across consumer touchpoints in the months ahead, from dedicated Island Insiders Club lounges to on resort signage, marketing and sales channels, digital and more, bringing Island Insiders Club to life through a modern design and multiplatform approach.

An Exclusive Inside Scoop

In true Insider fashion, Island Insiders Club was first unveiled to the brand’s most loyal members during a special “Step Inside Our Sandals” video conference. Designed as an Insider-first briefing, the call gives top members an early look at brand news and upcoming developments. Hosted by Peter Menges, the event walked members through the highlights of the new program, what to expect, and the refreshed look and feel of Island Insiders Club, before Sandals and Beaches Resorts’ Executive Chairman Adam Stewart gave an exclusive look at what’s next and the reimagining of three iconic Sandals Resorts in Jamaica.

For more information about Island Insiders Club or to become a member, visit: www.sandals.com/islandinsidersclub.

Go behind-the-scenes of the Island Insiders Club with Peter Menges on the Sandals Palmcast and read the latest on the Sandals blog.

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Caribbean News

First Caymanian Drafted to NHL as Jaxon Cover Makes History    

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GEORGE TOWN, Cayman Islands – A young man who learned to play hockey on Cayman Islands’ only roller hockey rink has achieved

what once seemed impossible—becoming the first Caymanian ever selected in the National Hockey League Draft.

Eighteen-year-old Jaxon Cover was chosen 32nd overall by the Ottawa Senators, making him the final first-round selection in the 2026 NHL Draft and the first player from the Cayman Islands to hear his name called by an NHL franchise.

The achievement is remarkable not only because of where Cover comes from, but because of how recently he began playing on ice.

Growing up in Grand Cayman, Cover developed his skills playing roller and ball hockey, as the islands have no permanent ice rink. He did not lace up ice skates until he was 13 years old, yet within just five years had developed into one of the world’s top junior prospects.

Last season, the talented right winger starred for the London Knights of the Ontario Hockey League, recording 52 points on 20 goals and 32 assists in 67 games, performances that caught the attention of NHL scouts.

His mother, Nanalie Cover, described the family’s emotions as “very thankful, grateful and humbled,” adding that she hopes her son’s journey becomes “a symbol of what we can do, and what is possible for all, irrespective of where they originate.”

The Cayman Islands Government also hailed the milestone, saying Cover had “redefined the boundaries” of Caymanian sport and demonstrated the limitless potential of the nation’s young people.

Minister for Youth, Sports, Culture and Heritage Isaac Rankine called the draft selection “a proud and historic moment for the Cayman Islands,” saying Cover’s success will inspire a new generation of athletes to pursue their dreams, no matter how unconventional the path.

For a country better known for beaches than ice rinks, Jaxon Cover’s remarkable rise proves that talent, determination and opportunity can overcome even the most unlikely beginnings.

From a roller rink in the Caribbean to the bright lights of the NHL, Cayman has produced its first hockey trailblazer—and perhaps not its last.

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