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MARKETING/PUBLIC RELATIONS AND ADMINISTRATIVE SUPPORT

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POSITION SUMMARY-OVERVIEW:

This is an administrative support position, which is generally accountable for ensuring that the general public is aware of how the National Health Insurance Plan works, understands how to access the service and benefits at the NHIB, the personal returns and advantages of paying contribution to the Health insurance fund.  The incumbent must develop the necessary high impact programs and improve public image of the NHIB.  This position will oversee the corporate image of the NHIB by organizing Public Relation activities.

DUTIES AND RESPONSIBILITIES

  • Booking radio, TV and print advertisements.
  • Monitoring NHIP website for pertinent material or messages and forwarding same to the CEO.
  • Updating NHIP website with current content.
  • Liaising with the department heads/managers to develop content for publishing online and on print, TV or radio media.
  • Managing and maintaining the content and material for a periodical internal email magazine.
  • Preparation and maintenance of profiles of all employees; content to be used in marketing the NHIP on websites and other media.
  • Liaising with department managers to design and produce Preventative Health Care Programmes.
  • Liaising with Human Resource Manager to broadcast internal messages.
  • Supporting the CFO in managing the strategic marketing plan.
  • Supporting the CFO in designing and completing templates for the Annual Report
  • Supporting the CEO in managing annual events.
  • Supporting the CEO in designing and producing pronouncements for online and print media (with legal advice).
  • Visiting schools and other fora to make presentations on behalf of the NHIP
  • Using personal face and voice in producing advertisements for NHIP (when needed)
  • Pricing and costing media productions with support from finance.
  • Conducts reviews of customer service quality assurance standards/protocols.
  • Conducts customer care surveys and provide feedback to the CEO.

QUALIFICATIONS AND EXPERIENCE

  • Associates Degree in Communications/Public Relations or equivalent with 3 years of experience in marketing and sales; Bachelor’s Degree preferred.
  • Knowledgeable of Research Methods.
  • Ability to write reports and business correspondence.
  • Demonstrates a high level of integrity and professionalism.
  • Ability to work as a team.
  • Very detail oriented with the ability to multi-task.
  • Excellent time management skills.
  • Shows initiative.
  • Ability to be able to work efficiently with little or no supervision.
  • Strong written, oral and computer literacy skills.
  • Knowledgeable of data processing, spreadsheet preparation and presentation graphics programmes.
  • Knowledgeable of use of various social media platforms.
  • Excellent interpersonal, communication and customer services skills.

PERFORMANCE CRITERIA

The incumbent is deemed to be perming his duties effectively when:

  • The organization’s website is up to date/relevant.
  • The organization publishes a public information document.
  • The public image of the NHIB continues to improve.
  • There is a marketing and promotional plan in action.
  • NHIB annual events calendar is managed.
  • Preventive Health Programmes is launched.
  • All Marketing targets are met.

Salary:           

Salary commensurate with qualifications and experience. $40,000.00 per annum to $45,240.00 per annum

SYSTEM ADMINISTRATOR  

(PROVIDENCIALES)

JOB SUMMARY

Responsible for the maintenance, configuration, and reliable operation of our Organisation’s computer system and servers. This includes provisioning, supervising, installing, copying, and maintaining the system’s software and hardware.

DUTIES AND RESPONSIBILITIES

  • Maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.
  • Troubleshooting hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues.
  • Installing new/rebuilding existing servers and configuring hardware, peripherals, services, settings, directories, storage, etc. following established industry standards, and project/operational requirements.
  • Developing and maintaining various installation and configuration procedures, as necessary.
  • Researching and recommending innovative and where possible automated approaches for system administration tasks.
  • Identifying innovative approaches that leverage NHIB’s resources, foster operational efficiency and improve service delivery to customers.
  • Performing daily system monitoring, to verify the integrity and availability of all hardware, server resources, systems, and key processes, reviewing systems and application logs, and verifying completion of scheduled jobs.
  • Performing daily backup operations, ensuring all required file system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off, as necessary.
  • Performing regular file archival and purge operations, as necessary.
  • Planning, coordinating, and implementing network security measures to protect data, software, and hardware.
  • New accounts setup and Active Directory administration.
  • Repairing and recovering from hardware or software failure. Maintaining operational, configuration, and other procedures.
  • All time on call availability as responsibilities sometimes require working evenings and weekends, sometimes with little advance notice.
  • Installation of printers, servers, and scheduling maintenance as needed.
  • Risk mitigation planning.
  • Performing other related duties as assigned to ensure the efficient and effective functioning of NHIB.

QUALIFICATIONS AND EXPERIENCE

  • Bachelor’s degree in Computer Science, Information Technology, System Administration, or a closely related field from an accredited institution.
  • 3-5 years of database, network administration, or system administration experience.
  • Systems Administration and IT certifications in Microsoft such as MCSA, MCSE, or Azure administrator.
  • 2-4 years of experience with cloud-based technology Microsoft Azure.
  • Sound knowledge of systems and networking software, cabling, hardware, and networking protocols.
  • Strong knowledge of security, storage, data protection, and disaster recovery protocols.
  • A proven track record of developing and implementing IT strategy and plans.
  • Strong knowledge of Microsoft SQL databases, including creating backups, maintenance plans, creating SQL query and installations.
  • Sound knowledge of using backup software and disaster recovery plans.
  • A team player with strong communication and excellent communication skills.
  • Ability to work efficiently with little or no supervision.

Salary:           

Salary commensurate with qualifications and experience $50,000.00 per annum to $55,000.00 per annum

All Applications should be addressed to:

Sheena Smith-Yip

National Health Insurance Board

Salt Mills Plaza

Providenciales

Turks and Caicos Islands

British West Indies

Email: recruitment@tcinhip.tc

Please ensure the application clearly demonstrates how you meet the noted qualifications as applicants will be screened based on the information provided. We would like to thank all applicants for their interest; however, only those who are selected for an interview will be contacted. Applicants who applied for any of the above listed positions, do not have to reapply. After submitting application to National Health Insurance Board Human Resource department, Qualified Belongers may also submit a copy of their applications to the Commissioner of Labour & Immigration Board.

Deadline for submission is May 23, 2021

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Government

Government Outlines New Healthcare Vision as Interhealth Exit Accelerates Reform  

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By Magnetic Media Newsroom

 

PROVIDENCIALES, Turks and Caicos Islands — The Turks and Caicos Islands Government says the breakdown of its relationship with InterHealth Canada presents an opportunity to reshape healthcare delivery, with plans to expand local medical services, strengthen primary care and reduce dependence on overseas treatment.

During a national briefing following InterHealth Canada’s notice terminating its hospital contract, Premier Charles Washington Misick acknowledged publicly for the first time that Government and InterHealth had been negotiating an exit from the arrangement for more than a year after what he described as an “irretrievably broken down” relationship.

Despite the contractual dispute, Misick and Health Minister Kyle Knowles stressed that healthcare services will continue uninterrupted during the transition.

“Allow us to do our job,” Knowles appealed, assuring residents that Government is actively managing the transition and safeguarding patient care.

The Premier outlined what amounts to a broader healthcare transformation built around four connected levels of care: strengthened community-based primary healthcare; expanded polyclinic services; enhanced hospital-based secondary care with greater specialist capacity; and overseas tertiary treatment only for cases that cannot be managed locally.

Among the proposals are the long-discussed establishment of intensive care units, expanded use of currently unfinished hospital space, recruitment of more resident specialist physicians and stronger contract management to oversee future healthcare agreements.

Knowles said the new polyclinic model will broaden services available outside the hospitals, including dentistry, ophthalmology, laboratory services, diagnostic imaging, gynaecology and preventative screening, helping to reduce pressure on emergency departments while improving early intervention.

Misick also acknowledged that while the hospital system significantly improved healthcare access after opening in 2010, Government believes further reform is necessary to improve affordability, sustainability and the range of services available within the Turks and Caicos Islands.

The briefing marked the Government’s most comprehensive explanation to date of its plans beyond the InterHealth contract, signalling that officials now see the transition as an opportunity to redesign healthcare delivery rather than simply replace one operator with another.

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Education

Turks and Caicos Islands Students Excel at Cycle 13 WizdomCRM Regional AI Game National Awards Ceremony

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Ministry of Education Representatives with Rubis and Top 3 Performers

Providenciales, Turks and Caicos Islands – Wednesday, 22 July 2026:  The Ministry of Education, Youth, Sports and Culture proudly congratulates the students of the Turks and Caicos Islands on their outstanding performance at the Cycle 13 WizdomCRM Regional Virtual Sustainable Stock Market AI Game National Awards Ceremony.

The ceremony was held on Thursday, 16 July 2026, at the Blue Haven Resort, under the theme “Champions Today. AI Leaders Tomorrow.” It was hosted by the Ministry in collaboration with WizdomCRM.

Students across the Caribbean took part in the investment challenge, each beginning with a virtual portfolio of USD $25,000 and working to grow it through simulated investments on regional and international stock markets. Throughout the competition, students were guided by Mr. Rabbit, WizdomCRM’s AI Tutor, and supported by E-Classroom sessions, building financial literacy, critical thinking and investment skills.

The Turks and Caicos Islands emerged as the region’s top-performing territory, claiming the top six regional positions, securing 14 of the Caribbean’s Top 20 places, and placing four schools on the regional leaderboard. Leading the region was Marc Roubentz-Perceus of TCIPS Comprehensive High School, who grew his portfolio to USD $370,336.63. He was followed by Joshua Creese of Raymond Gardiner High School in second place, and Stendro Chalas of TCIPS Comprehensive High School in third. Raymond Gardiner High School was also recognised as the Top School for Cycle 13.

Hon. Rachel M. Taylor, Minister of Education, Youth, Sports and Culture, said: “I congratulate every student who took part in Cycle 13. You

have demonstrated the confidence to compete with the very best students regionally, and you have shown our country what is possible. This success is not luck; it is the result of an ecosystem built by students, teachers, parents, school leaders and partners who continue to invest in educational excellence. As we look ahead, the Ministry is in active discussions with WizdomCRM to expand access to its AI-powered learning tools, including Super AI, the AI Tutor, the Plagiarism Checker and the Grammar Checker, so that our young people are equipped with the future-ready skills they need to succeed.”

The Ministry extends sincere appreciation to the dedicated teachers who mentored the students, and to Rubis Turks and Caicos, whose sponsorship provided the cash prizes awarded to the top three regional champions. The Ministry also thanks WizdomCRM, participating schools, parents and stakeholders for their partnership in this achievement, which reflects the Ministry’s continued commitment to innovation, digital learning and youth development across the Turks and Caicos Islands.

WIZDOM CRM – Top Performers Cycle 13

Position  Name  School Portfolio Value Regional Placement
1st Marc Roubentz-Perceus TCIPS Comprehensive High School $ 370,336.63 1st
2nd Joshua Creese Raymond Gardiner High School $ 264,841.31 2nd
3rd Stendro Chalas TCIPS Comprehensive High School $ 247,738.09 3rd
4th Ojed’harlie Jolissaint Wesley Methodist School $ 227,389.60 4th
5th Tyshawn Wright Raymond Gardiner High School $ 189,064.18 5th
6th Jah’keem Missick Raymond Gardiner High School $ 173,654.58 6th
7th Curvin Handfield Raymond Gardiner High School $ 156,984.89 8th
8th Chadazea Darville Wesley Methodist School $ 147,428.43 9th
9th Vivaan Castleton British West Indies Collegiate $ 120,833.83 14th
10th Damendine Simplus TCIPS Comprehensive High School $ 118,660.55 15th
11th Dyvion Louis Raymond Gardiner High School $ 111,572.81 16th
12th Colin Moriarty British West Indies Collegiate $ 106,854.81 17th
13th Kensley Felix TCIPS Comprehensive High School $ 101,285.06 18th
14th Redjino Saint-Louis Raymond Gardiner High School $ 99,927.39 19th

TEACHERS

  1. Fexnel Colvert – TCIPS Comprehensive High School
  2. Valerie Olice – Raymond Gardiner High School
  3. Warren French – Wesley Methodist School
  4. Phyllis Boucher – British West Indies Collegiate

Top Performing School: Raymond Gardiner High School

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Government

Parnell Urges Premier to Step Aside, Proposes Bipartisan Board to Guide Healthcare Transition

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By Magnetic Media Newsroom

 

PROVIDENCIALES, Turks and Caicos Islands — Opposition Leader Douglas Parnell is calling on Premier Charles Washington Misick to step aside, arguing that the Government has failed to provide the leadership, transparency and public engagement needed as the Turks and Caicos Islands prepares for one of the most significant changes in its healthcare system.

Responding to Government statements following InterHealth Canada’s contract termination notice, Parnell said residents were only now learning officially that negotiations with the hospital operator had been underway for more than a year, despite several previous opportunities for Government to inform the public.

He questioned why no detailed explanation was provided during the State of the State Address, Budget Debate or recent healthcare announcements, including the opening of the new polyclinic.

Parnell argued that while the PDM supports reforming or replacing the existing hospital arrangement, the process must be transparent and centred on the public interest.

The Opposition Leader reminded residents that the PDM had challenged the InterHealth agreement while in government, pursuing arbitration and preparing further legal action over concerns about the contract before leaving office following the General Election.

To guide the next phase, Parnell proposed establishing a bipartisan Health Transition Board comprising Government and Opposition representatives to oversee the transition, monitor public accountability and manage the procurement process for any future healthcare provider.

He also outlined what the PDM believes should form the foundation of the next healthcare system, including guaranteed continuity of care, automatic employment protection for hospital workers, recruitment incentives for specialist physicians, expanded intensive care services, comprehensive mental health care, enhanced geriatric services and accelerated efforts to attract qualified Turks and Caicos Islanders in the medical profession back home.

Parnell also presented ten questions for Government covering outstanding payments, borrowing plans, legal implications, transition arrangements and the future structure of healthcare delivery.

He said the changes now unfolding require decisive leadership, openness and a carefully managed transition that places patients, healthcare workers and the long-term interests of the Turks and Caicos Islands first.

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