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Small Business Woman cries foul; says hefty ticket is unfair, heartless

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#TurksandCaicos, February 13, 2021 – A souvenir shop owner in Grace Bay was stunned by a ticket which fined her the maximum $5,000 for not having a sign posted to say how many people are allowed into the store at a time; and even more stunned that officers seem to pick and choose who faces the fine and who does not.

“I am not being treated fairly.  I feel singled out, I feel like nobody cares for the local businesses.  After the ticket, I took it upon myself to take videos – over 30 different stores – where there is no sign informing of capacity.”

Tropical Tees & Things has been open ten years in Grace Bay at the Regent Village and its owner, Chevette Capron has taken her concern to authorities at the Ministry of Heath, Royal Turks and Caicos Islands Police and elected government officials only to be told to fight out her complaint in court.

“When I prepared my business to be allowed to be reopened, no one told me that I had to have this sign.  I have never seen this sign around and was unaware I needed this sign.  When I was approved by Health inspectors to reopen last year about two months before we brought the flights back in, I was given a list of things I needed to do to comply.  I did those things and my approval to open was granted.  I was fully compliant.”

Mrs. Capron said she installed signs for social distancing, signage for face mask and covering and sanitization station was set up in the store.  At no point was she asked to erect a capacity sign.

“I later learned that it is advisable to inform the store owner about these small infractions before issuing a ticket.  The officer said he told the cleaning lady about it.  Unfortunately, the lady I have to clean up does not speak English and did not pass that message along to me.

I was also told that the $5,000 fine is meant for big businesses which break the law.  I am not a big business; my store size is 720 square feet.  I feel I have no representation and I feel the government is not looking out for the small business person. Our businesses are being crushed.  The Department is responsible and should be making sure the business owners are aware of the changes and breaches.”

Changes in the Public Health Regulation during the Coronavirus Pandemic have been many.  Dozens of lists of the constantly updated requirements are issued, some never make public  publication.

“I have been looking for the notice and no one can find it. I was actually told to fight it out in court.”

Capron, who prides herself on being a law-abiding citizen said that approach does not sit well with her.  Chevette Capron believes a judge would be compelled to deliver a verdict and fine based on the written law.  Although there are lesser fines, because of the lack of clarity about the regulations; Tees and Things could end up being ordered by a court to pay the $5k. 

“I’m not asking for a handout.  If I should have had the sign, then be fair and give me the warning.  Be fair and give me a fine that suits my business size and the infraction.  The fact that you’re going to take this harsh approach is just heartless. “

Mrs. Capron explained business remains very slow; only pulling in about 10 percent of former revenue.  She works in the store herself, as a cost-cutting measure. 

Tropical Tees and Things now has the sign with her capacity in the shop window.  The promise is the dispute the ticket.

Government

$94.1Mfor Health; Knowles Pushes to Keep Care at Home

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Turks and Caicos, April 25, 2026 – A major shift in how healthcare is delivered in the Turks and Caicos Islands is at the center of the Government’s latest budget, with a focus on reducing reliance on overseas treatment and strengthening services at home.

Presenting his contribution to the national debate, Kyle Knowles outlined a strategy aimed at building a more sustainable healthcare system—one that allows more residents to access quality care within the country.

The health sector has been allocated $94.1 million, making it one of the largest areas of public spending in the $550.8 million Budget passed on April 23.

Central to the Minister’s approach is a restructuring of the Treatment Abroad Programme (TAP), which has grown significantly in recent years as more patients are sent overseas for specialized care.

The Government now aims to reverse that trend.

“We are reforming healthcare to ensure long-term sustainability,” Knowles indicated, pointing to efforts to strengthen local services and reduce the need for travel.

The strategy includes improving healthcare infrastructure, expanding services available within the islands and increasing efficiency through the digitization of medical records.

Digitization is expected to support better coordination of care, reduce delays and allow for more accurate tracking of patient needs—part of a broader effort to modernize public services.

The Minister emphasized that the goal is not only cost control, but improved access.

“No family should have to leave home to get quality care,” he said, underscoring the Government’s intention to refocus healthcare delivery on local capacity.

The shift comes as rising healthcare costs continue to place pressure on public finances, with overseas treatment representing one of the most expensive components of the system.

By investing more heavily in domestic services, the Government is seeking to reduce that burden while improving outcomes for residents.

While the direction is clear, details on timelines and the pace of expansion for local services were not fully outlined in the presentation.

Still, the emphasis on sustainability, access and modernization signals a strategic pivot in how healthcare is expected to evolve in the Turks and Caicos Islands.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

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Government

Premier Defends Budget Strategy, Rejects Claims of Inefficiency

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Turks and Caicos, April 25, 2026 – Premier Charles Washington Misick has pushed back against criticism of the Government’s newly passed budget, defending both its direction and execution as deliberate and necessary for national development.

Wrapping up debate on the $550.8 million Budget, passed on April 23, the Premier dismissed concerns raised by the Opposition about inefficiency, rising costs and gaps in delivery, insisting the Government’s approach is measured and focused on long-term growth.

“This budget is about delivering for our people,” Misick said, as he reinforced the administration’s commitment to infrastructure, healthcare expansion and broader economic development.

Opposition Leader Edwin Astwood had earlier challenged the Government’s performance, pointing to unfilled posts, delayed projects and what he described as weak execution despite increasing allocations.

In response, the Premier rejected the notion that the Government is failing to deliver, instead arguing that building national capacity takes time and sustained investment.

He maintained that staffing challenges are being addressed and that improvements across ministries are ongoing, even as demand for public services grows.

The Premier also defended the scale of spending, framing it as a necessary step to support development across the islands, rather than unchecked expansion.

“We are investing in the future of this country,” he said, pointing to continued funding for infrastructure, community development and public services.

On the question of equitable growth, Misick reiterated his administration’s focus on balanced development, including ongoing investments in the Family Islands.

He argued that progress is being made, even if transformation is not occurring as rapidly as some would like.

Throughout his closing remarks, the Premier leaned on the country’s economic fundamentals—highlighting strong cash reserves, stable growth projections and international confidence in the Turks and Caicos Islands’ fiscal management.

While the rebuttal addressed criticism head-on, it did not significantly alter the structure of the budget or introduce major new measures in response to concerns raised during the debate.

Instead, the Government’s position remained consistent: the plan is in place, the investments are targeted, and delivery will continue.

The exchange underscores a clear divide—between an Opposition pressing for faster, more measurable results, and a Government maintaining that its strategy is already on course.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

PHOTO COURTESY OF THE OFFICE OF THE PREMIER

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Government

Digital Government Push Advances, but Reliability and Security Details Remain Unclear

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Turks and Caicos, April 25, 2026 – There was no mistaking the enthusiasm of the Minister of Finance, Investment and Trade, E. Jay Saunders, as he laid out his vision for a more digitally driven Turks and Caicos Islands—one where services are faster, systems are connected, and doing business is easier.

But within that forward-looking presentation, what remained notably absent were clear timelines and defined measures to ensure data security and system reliability.

“We are moving toward a fully integrated digital government,” Saunders told the House, as he outlined a future where public services are delivered seamlessly through technology.

With responsibility for the country’s economic and digital transformation, Saunders pointed to several areas expected to be reshaped by the rollout of e-government systems, including revenue collection, business licensing, customs processing and access to public services—all designed to reduce delays, improve compliance and streamline transactions.

The vision is one of convenience and efficiency: fewer lines, faster approvals, and systems that communicate across departments rather than operate in silos.

Within the framework of the Government’s $550.8 million Budget, passed on April 23, the digital push is positioned as a key driver of modernization and improved service delivery.

However, for many users, the experience of government systems today remains inconsistent.

Periodic outages, payment disruptions and service downtime continue to affect daily transactions, raising practical concerns about how quickly the country can transition to a fully digital model.

Despite the scale of the ambition, the Minister’s presentation did not directly address how system reliability will be strengthened or how data will be protected as more services move online.

Those elements—uptime, security and resilience—are critical to public confidence, particularly as businesses and residents become increasingly dependent on digital platforms to access government services.

The direction is clear, and the potential impact is significant.

But as the country moves closer to greater digital dependence, the success of that transformation will ultimately rest not just on what is promised—but on whether the systems can be relied upon when they are needed most.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

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