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Update: RitzCarlton encouraged to source staff at local schools in meeting with TCI Gov’t

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RitzCarlton Turks and Caicos construction site on December 8 under overcast skies

#TurksandCaicos – December 10, 2020 — RitzCarlton Residences Turks and Caicos, Grace Bay is moving steadily toward a mid-2021 opening and in November accomplished a string of feats which have pushed the development of the Desarrolles Hotel Co Turks and Caicos Ltd (DHTC) closer to launch of its luxury twin towers.

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A meeting held on November 17 with Delroy Williams, Minister of Labour and Employment Services and his team including Edwin Taylor, TCI Labour Commissioner was meant to give guidance on best practices during the hiring process. 

RitzCarlton executives: John Hazard, Corey Guest, Roberto Spita and Steven Redkoles learned of opportunities to partner with schools, colleges and vocational institutions in Turks and Caicos for possible internships and to offer developmental courses as it seeks to staff is world class, branded resort.

Shared with the hotel executives were recommendations on pay, benefits, employee taxes, programs like retirement savings and a session to better acquaint the team with the labour laws of Turks and Caicos.

The Ministry shared:  “A number of topics were covered, some of which are as follows: Turks and Caicos Labour Laws; General pay (including required or non-required service charge and distribution) & benefits offered on island; Medical, dental and other required and standard insurance provided to employees; Pension/Retirement plan requirements that are offered in the industry to employees; Vacation, holiday and sick leave entitlements; Local vs. Expat differences and any potential requirements as it relates to Live-in/Live-out, pay and benefits; Offer Letter/Work Agreement templates and requirements.”

On November 26, the Turks and Caicos Islands cabinet approved “a 99 year license for and licence to operate a restaurant and to renovate an existing pier/jetty…”

Minister Williams, who was also accompanied by Desmond Wilson, Permanent Secretary and James Astwood, the deputy PS said, “… that he is confident that the opening of this resort will create major employment as well as entrepreneurial opportunities for the residents of the Turks and Caicos Islands, and is looking forward to the Ritz Carlton team working closely with my Ministry team during the various phases of the project, to ensure that the end result will prove beneficial to all.”

TCI Government approves refurbishment of the pier at the RitzCarlton construction site on Grace Bay Beach, Providenciales, Turks and Caicos. View of the pier as a cold front rolls in.

There is optimism and anticipation from the RitzCarlton Turks and Caicos side as well, “When I exited the plane in Turks and Caicos last year, I felt an immediate connection with the island as it truly felt like home. We look very much forward to a successful opening and partnering with you (TCI Government) and the community,” said Mr. Guest, Director of Human Resources.

Additionally, RitzCarlton, in July signed on as FortisTCI’s tenth UORE (Utility Owned Renewable Energy) customer. 

“A 210.6 kW rooftop solar PV system will be installed on the resort’s casino and restaurant rooftop. It will be a grid-tied installation, generating approximately 310MWh annually and help avoid approximately 244 tons of CO2 emissions. Customers participating in the UORE program receive a monthly fixed credit for rooftop space and an annual variable incentive based on system production,” said FortisTCI in a media statement.

RitzCarlton Turks and Caicos will be the country’s tallest hotel at 12 storeys and features 124 hotel rooms, 60 residences, restaurant, meeting rooms and a casino stretched across 700 feet of uninterrupted views of the world famous, Grace Bay Beach.

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Minister of Tourism, Hon. Zhavargo Jolly Leads Community Connect Meetings in Grand Turk and Salt Cay  

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Providenciales, Turks and Caicos Islands (July 31st, 2026) – Experience Turks and Caicos, in collaboration with the Ministry of Tourism, has relaunched its Community Connect initiative, reaffirming its commitment to ensuring residents play a central role in shaping the future of tourism across the Turks and Caicos Islands. The meetings began in Grand Turk and Salt Cay, marking the first in a series of engagements that will be held across the country.

Led by the Minister of Tourism, Hon. Zhavargo Jolly, the meetings were held on Monday, July 27th, and Tuesday, July 28th, respectively at the Yellowman and Sons Auditorium in Grand Turk and the Salt Shed in Salt Cay.

Community Connect is a series of town hall meetings designed to keep communities informed about the work of Experience Turks and Caicos and the Ministry of Tourism, provide updates on the performance of the tourism industry, and create an open forum where residents can share their concerns, ideas and recommendations for strengthening the tourism product. The initiative reflects the Ministry’s commitment to ensuring tourism development is informed by the voices of the communities it is intended to benefit.

The meetings brought together residents, business owners and tourism stakeholders for open and insightful discussions about the future of tourism on their respective islands. Participants engaged directly with Hon. Jolly and his team, which included Deputy Permanent Secretaries Mr. Arthur Been and Mr. Ronlee James, along with Experience Turks and Caicos Product Development Manager Mrs. Candesha Mills.

Opening the meetings, Hon. Jolly stressed that Community Connect is intended to be a conversation rather than a presentation, giving residents an opportunity to help shape the future of tourism in their communities.

“We are hoping to have a dialogue about the future of tourism in Grand Turk. We want to ensure residents are prepared to take advantage of the opportunities that tourism creates, while also understanding the challenges you see, whether it is cruise tourism development or other issues, so that together we can address those gaps and better prepare our people to benefit,” he said in his welcome address in Grand Turk.

Discussion in Grand Turk covered a wide range of issues, including garbage collection, the culling of donkeys and stray dogs, hotel investment, airlift and the continued development of the island’s tourism sector.

The meeting also featured brief remarks by Mr. Donte Francis of the Grand Turk Enhancement and Sustainability Agency (GTESA), who provided an update on projects completed and those currently in the pipeline. He noted that GTESA has completed 22 projects to date and is awaiting Board approval for an additional 14 initiatives.

In Salt Cay, discussions focused largely on community infrastructure and essential services that, while not directly tourism-related, play an important role in supporting the visitor experience and the island’s long-term tourism potential. Residents raised concerns about the frequency of flights and ferry service to Grand Turk, the absence of ambulance and emergency medical services, and ongoing water supply challenges.

Reflecting on the discussions, Hon. Jolly reaffirmed his commitment to working closely with communities to ensure they play an active role in shaping the future of tourism.

“As I shared during the meetings, our communities have the power to help shape how their islands develop. My responsibility as Minister is to listen, understand the challenges they face, and ensure my Ministry is doing everything possible to create opportunities and remove barriers. I was encouraged by the honest and constructive discussions we had in both Grand Turk and Salt Cay, and I look forward to continuing this conversation across the Turks and Caicos Islands. I want to thank everyone who took the time to attend and share their views.”

Community Connect will continue in the coming months with meetings in North, Middle and South Caicos, as well as communities across Providenciales.

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Government Outlines New Healthcare Vision as Interhealth Exit Accelerates Reform  

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By Magnetic Media Newsroom

 

PROVIDENCIALES, Turks and Caicos Islands — The Turks and Caicos Islands Government says the breakdown of its relationship with InterHealth Canada presents an opportunity to reshape healthcare delivery, with plans to expand local medical services, strengthen primary care and reduce dependence on overseas treatment.

During a national briefing following InterHealth Canada’s notice terminating its hospital contract, Premier Charles Washington Misick acknowledged publicly for the first time that Government and InterHealth had been negotiating an exit from the arrangement for more than a year after what he described as an “irretrievably broken down” relationship.

Despite the contractual dispute, Misick and Health Minister Kyle Knowles stressed that healthcare services will continue uninterrupted during the transition.

“Allow us to do our job,” Knowles appealed, assuring residents that Government is actively managing the transition and safeguarding patient care.

The Premier outlined what amounts to a broader healthcare transformation built around four connected levels of care: strengthened community-based primary healthcare; expanded polyclinic services; enhanced hospital-based secondary care with greater specialist capacity; and overseas tertiary treatment only for cases that cannot be managed locally.

Among the proposals are the long-discussed establishment of intensive care units, expanded use of currently unfinished hospital space, recruitment of more resident specialist physicians and stronger contract management to oversee future healthcare agreements.

Knowles said the new polyclinic model will broaden services available outside the hospitals, including dentistry, ophthalmology, laboratory services, diagnostic imaging, gynaecology and preventative screening, helping to reduce pressure on emergency departments while improving early intervention.

Misick also acknowledged that while the hospital system significantly improved healthcare access after opening in 2010, Government believes further reform is necessary to improve affordability, sustainability and the range of services available within the Turks and Caicos Islands.

The briefing marked the Government’s most comprehensive explanation to date of its plans beyond the InterHealth contract, signalling that officials now see the transition as an opportunity to redesign healthcare delivery rather than simply replace one operator with another.

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Planning for Tomorrow: Why Sustainable Communities Begin with Good Planning

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Turks and Caicos – Every thriving community tells a story long before the first home is built. The placement of roads, the routing of utilities, the protection of natural resources and the provision of schools, healthcare and emergency services are all the result of decisions made through careful planning. While these elements are often taken for granted, they form the foundation of safe, functional and sustainable communities.

As populations grow and communities evolve, planning becomes increasingly important. It helps ensure that development takes place in locations that can support it, that infrastructure keeps pace with demand, and that public services remain accessible to those who depend on them. Good planning also considers the future, creating communities that can adapt to changing needs while preserving the quality of life enjoyed by current and future generations.

Where development occurs without adequate planning, however, the effects can be felt far beyond the boundaries of a single neighbourhood. Roads may be unable to accommodate emergency vehicles, utilities can become overstretched, and environmental resources may come under increasing pressure. Delivering public services in these circumstances often becomes more difficult and more costly, creating challenges that affect entire communities rather than individual properties alone.

For this reason, sustainable development can only emanate from careful planning. It must be ensured that homes, infrastructure and essential services develop together in a coordinated and responsible way. Every planning decision contributes to the broader picture of how communities function, grow and respond to future demands.

Supporting that process requires reliable information. Accurate data helps planners and policymakers understand where growth is occurring, identify emerging needs and make informed decisions about infrastructure, housing and public services. It also strengthens collaboration among government agencies by providing a shared understanding of the challenges and opportunities facing communities.

Within the Turks and Caicos Islands, this collaborative approach is reflected in the work of the Informal Settlements Unit (ISU), which supports a range of initiatives aimed at improving the understanding of informal settlement development. Through activities such as GIS mapping, the Social Needs Assessment Survey and collaboration with partner agencies, the ISU contributes valuable information that helps support evidence-based planning and long-term decision-making.

Strong communities are not built overnight. They are shaped through thoughtful planning, informed decisions and cooperation across government and the wider community. As the Turks and Caicos Islands population continues to grow, maintaining that focus will be essential to creating communities that are safe, resilient and equipped to meet the needs of generations to come.

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