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Who is telling the truth? Beaches Resort denies cancelling mediation meeting; time for TRANSPARENCY

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#Providenciales, Turks and Caicos – November 3, 2020 — “Beaches did not cancel the mediation,” informed Beaches Resort in a statement issued to Magnetic Media just moments ago.  This latest media comment comes about 24 hours after local newspaper, TCI Sun published that Sharlene Robinson,  Turks and Caicos Premier and Finance Minister said the resort cancelled the November 18, 2020 mediation meeting.

Beaches has countered that it remains ready to negotiate in the near five-year old tax dispute.

“Beaches has always been and remains ready, willing and able to resolve this matter in a fair, equitable and transparent manner.  The tax matters and the breaches of Beaches Development Agreement, can be resolved in a day or two. This can be achieved only if there is a strong commitment, sincerity, good faith and capable decision makers sitting down together.  Our team continues to stand ready.”

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The volley of highly charged comments in the multi-million dollar row has played out in the public domain and has polorised people on the matter. 

Beaches Resort wants the mediation to begin now and suggests the process can be concluded before November 18.  November 18 is the day the resort, which employs nearly 2,000 people and which accounts for 70 percent of the country’s long stay visitors has set as its reopening amidst the coronavirus pandemic.  November 18 is also the day the TCI Government has said it would meet with the mediator in the Beaches Resort legal matter.

Now, the resort is calling on the TCI government to show the public a set of confidential communication.

“…since the TCIG now seems to have no issues speaking to the press, then it should let the people of the TCI and Beaches employees know the truth about the mediation. Let’s have full disclosure. We call on the TCIG to publish the letter dated October 29, 2020 which was sent to Beaches and which TCIG  wished to be treated as confidential, and to then also publish Beaches’ response.  Beaches consents to the publication of its letter.  Let the citizens decide for themselves.

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Let the people of the TCI know about Freedom of the Press unless TCIG wishes to take away their constitutional right.”

A second-time-around headline by the Turks and Caicos Weekly News ignited a firestorm of demands and comments.  A $76 million dollar possible tax write off made the news in 2019 when legislation and an amnesty related to the Hotel & Tourism Tax Ordinance was being debated. 

At that time, there was admission that the monies had accumulated as a result of government penalty charges.  House of Assembly members including three former finance ministers, namely:  Washington Misick, Royal Robinson and Derek Taylor supported ‘writing-off’ the accrued penalties. 

Beaches Turks and Caicos, the family all-inclusive brand owned by Sandals Resorts International explains, they were unaware of this news focus in2019,which again made news headlines over the weekend.

“Beaches also wishes to make it clear that is has never received a copy of any audit report and the first time Beaches knew of an alleged $76M tax write off was in the press.”

There was also this caution from Sandals Resorts executives, as this issue has become prime material as the Turks and Caicos inches closer to a general election.

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“Let us however be very clear.  Beaches will not allow its brand to be used for political propaganda or as a political football.  Beaches has no interest in playing politics. Our concern is for our team members and the citizens of the TCI.”

UPDATED & CORRECTED: The Attorney General, RhondaLee Braithwaite-Knowles informs late today she is in Turks and Caicos; though her automatic e-mail reply had previously informed that she was out of office, not necessarily out of the country, until November 9.  Earlier we reported that the AG was out of the country.

Magnetic Media, was in response to our questions about the mediation meeting, redirected by AG Braithwaite-Knowles to the Office of the Premier.

Magnetic Media is a Telly Award winning multi-media company specializing in creating compelling and socially uplifting TV and Radio broadcast programming as a means for advertising and public relations exposure for its clients.

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Password to Paradise Radio Remotes at Beaches Turks & Caicos continue to highlight the TCI as the preferred Caribbean destination  

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PROVIDENCIALES, Turks & Caicos Islands: — For two consecutive weeks, popular on‑air personalities set up remote studios on the sands of Grace Bay, turning Beaches Turks & Caicos into a live broadcast hub for North American listeners. Morning shows and drive‑time programmes all streamed directly from the resort, with hosts sharing first‑hand impressions of the islands’ beaches, culinary scene, and signature warm hospitality.

The broadcasts formed part of the “Password to Paradise” promotion, a multi‑station campaign that invited listeners to tune in for special on‑air codes for the chance to win all‑inclusive vacations to Beaches Turks and Caicos resort. Stations in major markets across the U.S. and Canada used the resort as their backdrop while encouraging audiences to “trade the cold for Turks and Caicos,” painting vivid pictures of turquoise waters and white‑sand shores with every break.

The “Password to Paradise” mission, already a proven radio promotion format in Canada and the U.S., took on new resonance when paired with live reports from the resort itself. Contest teasers, winner announcements, and social media reels featuring guests arriving in Turks and Caicos amplified the islands’ profile well beyond traditional print or digital advertising.

Tourism officials have welcomed the radio initiative as a timely boost to an already buoyant sector. Minister of Tourism, Agriculture, Fisheries and Environment, Hon. Zhavargo Jolly, emphasized the importance of partnerships that not only grow arrivals but also ensure that Turks and Caicos Islanders remain the primary beneficiaries of tourism’s success.

In commenting on the recent wave of live broadcasts and contests, Minister Jolly noted, “these visiting broadcasters have showcased the islands to millions of listeners across North America and underscored the “value added” to an economy that continues to expand on the strength of tourism.” He continued, “ sustained, experience‑driven campaigns like “Password to Paradise” align with the government’s broader strategy of attracting high‑value visitors while protecting the country’s natural assets and cultural heritage.”

The Turks and Caicos tourism product is widely described as a cornerstone of the national economy, as this sector continues to grow from strength to strength it will increase the number job creation for islanders.

Additionally, tourism leaders point to the long‑tail impact of being featured repeatedly across multiple radio brands, social channels and contest sites. Each on‑air mention, online clip and contest entry serves as an invitation to discover Turks and Caicos, reinforcing the islands’ reputation as a premier Caribbean destination at a time when global competition for tourists is intense.

For Beaches Turks and Caicos, the broadcasts were another opportunity to highlight its position as one of the region’s leading family‑friendly all‑inclusive resorts. DJs and hosts shared experiences from the resort’s multiple villages, expansive pools, waterpark attractions, and dining venues, giving listeners an authentic taste of the “Luxury Included” vacation concept from a guest’s point of view.

General Manager, Deryk Meany highlighted the resort’s partnership with the radio stations as he complemented a wider pattern of media collaborations that Turks and Caicos has pursued in recent years, from television features in major U.S. markets to digital campaigns showcasing the archipelago’s diverse islands. With the success of the latest “Password to Paradise” mission, industry insiders say the stage is set for more creative broadcast partnerships that leverage the power of storytelling to keep Turks and Caicos Islands firmly on the map.

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Beaches Turks & Caicos adds four new PADI Dive Instructors to the cadre of professionals in the watersports department

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PROVIDENCIALES, Turks & Caicos Islands: — Beaches Turks & Caicos, a PADI-certified dive resort in Providenciales, continues to invest in its watersports team by training and certifying four team members to become qualified dive instructors to its operation. The resort operates one of the most comprehensive resort diving programmes in the region, offering on-site PADI courses and daily dives for guests of varying experience levels.

These latest certifications were conducted under the supervision of PADI Course Director and Dive Shop Manager Leonard Suckrajh, who is among an elite group of PADI professionals in the Caribbean. His role as course director allows the resort to deliver instructor-level training on property, further elevating the standard of safety, education and guest experience at the resort’s dive centre.

Suckrajh expressed his satisfaction with the commitment and professionalism demonstrated by the four new instructors, Almina Browne, Cicely Clarke, Andrew Dunkley and Boat Captain Tryston Sang throughout their training and assessment. “I am extremely proud of them,” he said. “They have invested significant time and effort in developing their technical competence and instructional skills and their achievement reflects a deep commitment to delivering safe, high-quality dive experiences for our guests.”

He noted that their performance reflects a strong culture of excellence within the watersports department and aligns with the resort’s long-standing emphasis on safety and training. “At Beaches Turks and Caicos, our objective is not only to train divers, but to develop highly responsible professionals who understand that every dive is grounded in safety, teamwork and respect for the marine environment,” he added. Suckrajh, whose own progression to course director spans more than two decades in watersports and diving within the Sandals and Beaches brands, said the new instructors represent “the next generation of leaders within our dive operation.”

General Manager, Deryk Meany, commended the level of collaboration required to guide four new instructors through the rigorous PADI process. “Attaining PADI instructor status is a demanding accomplishment that cannot be realized in isolation,” Meany said. “It requires the coordinated support of the dive shop, the wider watersports team, and the broader resort operation to ensure candidates have the necessary resources, time and mentorship to succeed.”

He emphasized that strengthening the cadre of certified instructors supports the resort’s commitment to excellence in guest service. “Each additional instructor enhances our capacity to offer guests a greater range of options, a higher degree of personal attention and consistently high safety standards,” Meany continued. “This milestone reinforces our position as a leading provider of family-friendly diving experiences in the Caribbean.”

Beaches Turks and Caicos is recognized for providing a wide spectrum of PADI courses on site, from Discover Scuba Diving and Open Water certification to advanced and specialty programmes. Previous training initiatives at the resort have resulted in many team members achieving PADI instructor status, significantly increasing both certification capacity and in-water safety oversight.

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Beaches Turks & Caicos shares fine dining experiences to high school students in Providenciales  

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PROVIDENCIALES, Turks & Caicos Islands: — Students from the Clement Howell High School were recently welcomed to Beaches Turks and Caicos for an immersive fine dining and etiquette session at one of the resort’s signature à la carte restaurants. For the second consecutive year, the resort’s learning and development, public relations and food and beverage teams designed and delivered practical training that exposed students to the standards and expectations of a world‑class hospitality environment.

General Manager of Beaches Turks and Caicos, Deryk Meany, said the resort is committed to making the experience a fixture on the school calendar. “We are honoured to once again open our doors to the students of Clement Howell High School,” Meany added. “As one of the largest employers and training grounds in the Turks and Caicos Islands, we see it as our responsibility to help prepare the next generation with the skills, confidence and professional support they need to succeed in hospitality and beyond.”

He added that the partnership aligns with the values of both Beaches Resorts and the Sandals Foundation. “This programme is about more than a single day at the resort,” Meany continued. “It is about creating a consistent pathway for young people to see themselves in this industry, to understand the standards we uphold, and to recognise that there is a place for them at every level of the tourism sector.”

During the session, the resort’s learning and development and food and beverage professionals guided students through the full fine‑dining experience—from greeting and seating, to understanding multi‑course menus, cutlery placement, napkin etiquette and appropriate table conversation. Students also learned about body language, professional dress, and how to conduct themselves confidently in formal and semi‑formal settings such as interviews, scholarship dinners and official functions.

Learning and Development Manager Phildreka Mayham explained that the training was deliberately structured to blend technical knowledge with life skills. “Our goal is to demystify the fine dining environment for these students,” Mayham noted. “We want them not only to know which fork to use, but to understand that etiquette is really about respect for others, respect for themselves, and the ability to move comfortably in any social or professional space.”

She added that the programme is also a platform to introduce students to career possibilities. “Through this engagement, they get to interact directly with our team members, ask questions about different roles, and see first‑hand that hospitality offers diverse pathways—from culinary arts and service to training, management, and leadership,” Mayham shared.

For Clement Howell High School, the partnership with Beaches Turks and Caicos and the Sandals Foundation has become an important extension of the Health and Family Life Education (HFLE) curriculum. Guidance Counsellor Tanisha Graham said the experience supports the school’s broader focus on personal development and career readiness. “Our students are learning about self‑presentation, communication, and social responsibility in the classroom,” Graham noted. “Being able to step into a professional fine dining setting and put those lessons into practice is incredibly powerful for them.”

Graham emphasised the impact on students’ self‑confidence. “Many of our students are experiencing this kind of setting for the very first time,” she explained. “To see them sit up a little straighter, engage in conversation, and realise that they belong in these spaces—that is transformational. It reinforces the message that their potential is limitless.

Public Relations Manager, Orville Morgan added, “this initiative forms part of the resort’s ongoing investment in education and skills development across the Turks and Caicos Islands, complementing previous support to Clement Howell High, including enhancements to hospitality‑related clubs and programmes. The fine dining and etiquette training is expected to continue as an annual feature, with plans to refine and expand the experience based on feedback from students and teachers.”

As the second cohort of HFLE students completed their training, teachers expressed optimism that the collaboration will continue to grow and inspire even more young people to consider careers in hospitality. For Beaches Turks and Caicos, the hope is that today’s students will return in the years ahead as interns, team members, and leaders—bringing with them the confidence, poise and professionalism first nurtured at a carefully set table in one of the resort’s restaurants.

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