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Popular broadcaster calls for justice; frightening allegations levelled at TCI Hospitals and NHIB

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#Providenciales, Turks and Caicos Islands – October 2, 2020 – Usually Crissy Pratt is a strong woman with an unapologetic posture.  Two nights ago, Crissy Pratt was something else completely.  In a live social media broadcast from her hospital bed at the Cheshire Hall Medical Centre, Chrissy appeared fractured and frightened and fed up.

“I need justice, that’s what I need!”

It was a repeated refrain throughout the hour long broadcast on Facebook, where Crissy cried, Crissy vowed to make her experiences known and where Crissy called on Turks and Caicos people to stand with her.

Criticisms of the health care system in the Turks and Caicos Islands are legendary and have spawned from US Travel alerts which have labelled local medical care as inadequate, to visitors and national health insurance contributors who have penned comments exposing slow and cold service, to residents who have lost loved ones, when they believe those family members could have been saved. 

The TCI Hospitals has been a main figure in the steady stream of concerns since it opened in 2010 and has elicited such disquiet that its operations and cost to the public have been fuel for political platforms and party manifestos.    

“How much of y’all gatta go down in a body bag before this stops.  How much of us pay our contributions to this government and you still gatta beg for help!  Don’t be fooled, this ain’t right, this ain’t right.  This is not right!  You hold me hostage.”

Griselda Pratt or Crissy is a popular local radio personality who informs that she is both Bahamian and Turks and Caicos Islander.  Her radio joc name is Crazy Crissy because her energy is crazy high and her comments are crazy bold and her wit is crazy funny.  Now Crissy, in her Facebook broadcast is fighting for her life after she alleges she was denied help from the TCI Hospitals and the National Health Insurance Board.

“After Dr. Menzies told you serve me.  Then, I went to the Dominican Republic on my own and those same doctors wrote again and said serve this woman and you bypass that and I write 75 letters to Edwin Astwood (TCI Minister of Health), 75 I write to you.  Eddie you know, you is a fair person, you answered me day and night fighting to help me and they never listened!” Amidst tears, Ms. Pratt continued with: “I have been begging for help. I called this hospital.  I called Denise Braithwaite, you, yes I called you I went to your office I sit down and give you a letter from not one doctor, not two doctors I give you from three doctors telling you ‘help this woman!’

Denise Braithwaite is currently the acting CEO of the TCI Hospitals.  Magnetic Media reached out to the InterHealth Canada run TCI Hospitals for a response to the allegations; a reply came yesterday, October 1.

“Due to respect for patient confidentiality, the specific details of the complainant’s medical care will not be disclosed. Our team of dedicated and highly trained health professionals have been, and continues to offer her care in accordance with evidence-based guidelines.

The hospital vehemently denies all allegations of ill-treatment made by Ms Pratt.”

Also fingered by Ms. Pratt is another, often heavily criticised health care entity, the National Health Insurance Board. 

“I went to NHIP, you know what they did. They discontinued my treatment.”

There is reportedly a law suit, filed by Griselda ‘Crissy’ Pratt against the NHIB, which today – October 2- replied with a brief statement.

“While the National Health Insurance Board (NHIB) is aware of allegations made against the Organisation by Ms. Griselda Pratt, we cannot offer a response at this time due to patient confidentiality, and a pending legal matter involving Ms. Pratt and the NHIB. We do, however, wish to reiterate that the NHIB remains committed to providing access to high quality healthcare options to all our valued National Health Insurance Plan (NHIP) registrants.”

Crissy claims at the time she was ejected from the NHIB system, her condition was critical and she was over-medicated.  Crissy also believes that the so called ‘sins’ of the health care system – chiefly the two named entities – have continued for so long because residents are silently accepting the low standard of service.

“What are we paying for? What are we paying for?  You paying for somebody to kill you?  Yeah, my hands may be in the lion’s mouth because I in these people place, but I have faith and I know for sure that I am coming out of this but when I come out of this, I ga leave footprints in the sand for people like you all who are afraid to speak out and afraid to speak for your rights.”

Nearly nine thousand people have viewed the video post and close to 1,000 comments were made largely in support of Crissy and offering prayers for recovery of the popular broadcaster who said she was misdiagnosed three times and that at least one machine at the hospital is faulty.

“The hospital has been in extensive discussions with the complainant in relation to specific historical claims made by her. To date these claims have not been substantiated by her. We certainly empathize and understand that this is a challenging time for Ms Pratt, as it is for all patients hospitalized at this time. Our dedicated and highly trained medical team is ever mindful of these challenges, and has and shall continue to do their utmost to support Ms Pratt.”

Ms. Pratt has promised to post the evidence of her claims to social media.  At the time of this report, those items were not yet uploaded.

For many though, the believability of Crissy Pratt’s harrowing experience which she says has dragged on for a year is not why this issue has captured so much attention. It is seeing Crissy so shaken by her ordeal coupled with the frequency of similar reports from so many unrelated patients who come from all walks of life which is again raising eyebrows and red flags about the quality of public funded health care, which is costing the people of this UK overseas territory at least $5 million a month.

Magnetic Media is a Telly Award winning multi-media company specializing in creating compelling and socially uplifting TV and Radio broadcast programming as a means for advertising and public relations exposure for its clients.

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Cruise Decline Emerges as Turks and Caicos Tourism Watchpoint

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By Deandrea Hamilton | Editor

PROVIDENCIALES, Turks and Caicos Islands – While the Turks and Caicos Islands continues to celebrate growth in its high-value overnight visitor market, tourism data shared in April 2026 suggests another critical sector of the industry deserves closer attention.

Experience Turks and Caicos reported that stayover arrivals climbed five percent during the first quarter of 2026, with 203,587 visitors between January and March—10,557 more than during the same period in 2025.  March, traditionally the destination’s strongest month for overnight tourism, also posted a three percent increase over the previous year.

But tucked within the same report was another statistic moving in the opposite direction.

Cruise passenger arrivals fell by 16 percent during the first quarter, with 344,287 passengers visiting the destination compared to the same period in 2025.  Preliminary figures for March also showed a seven percent year-over-year decline to 116,911 passengers—even though the destination welcomed an additional cruise ship call during the month.

The report offered no explanation for the decline, placing its emphasis instead on the continued strength of the stayover market and a series of international marketing initiatives designed to sustain overnight visitor growth.

Among those efforts are a partnership with TravelView to distribute destination videos to more than 80,000 travel advisors across the United States, expanded engagement with travel professionals in the United Kingdom through the UNITE Caribbean programme, and increased participation in tourism trade shows in Canada and Latin America.

Those initiatives are aimed primarily at attracting overnight visitors—travelers who typically stay longer and generate significantly more spending within the local economy than cruise passengers.

However, the decline in cruise arrivals raises important questions, particularly for Grand Turk, where the cruise industry remains a major economic driver supporting taxi operators, tour companies, restaurants, retailers and other small businesses that depend heavily on ship calls.

Following publication of the report, Magnetic Media was informed that cruise arrivals have been trending downward, suggesting the first-quarter figures may not represent a one-time fluctuation but part of a broader pattern.

If that is the case, industry observers will be looking for answers.

The report does not indicate whether the decline reflects changes in cruise line deployment, smaller vessels serving Grand Turk, reduced passenger occupancy, itinerary adjustments, or increasing competition from other Caribbean destinations.

Whatever the cause, the contrast between the two sectors is striking.

One segment of the tourism industry continues to post record gains through expanded air service and targeted destination marketing. The other appears to be facing headwinds that have yet to be publicly explained.

For the Turks and Caicos Islands, where tourism remains the country’s economic engine, understanding the reasons behind diverging performance in the stayover and cruise sectors will be essential to long-term planning.

As the destination moves into the traditionally slower months of the tourism calendar, attention is likely to turn not only to sustaining growth in overnight arrivals but also to whether the Government and Experience Turks and Caicos can identify the factors behind the cruise slowdown and outline a strategy to reverse what now appears to be an emerging trend.

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FIRST FOCUS FOR PARNELL: “LISTEN”

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New PDM Leader says rebuilding the party begins with hearing its members—and the people.

 PROVIDENCIALES, Turks and Caicos Islands — Newly elected People’s Democratic Movement (PDM) Leader Doug Parnell says his first priority is neither launching attacks on the Government nor unveiling sweeping policy proposals.

Instead, he says his first assignment is simple.

Listen.

In his first interview since delegates elected him leader of the opposition party, Parnell told Magnetic Media that rebuilding the PDM begins by rebuilding trust—first within the party itself and then across the Turks and Caicos Islands.

“My first step is unity inside the party, then renewed connection with the people outside the party,” Parnell said.

Returning PDM Leader Doug Parnell once again takes the helm of a party seeking to recover from successive general election defeats and reconnect with voters who have repeatedly chosen the governing Progressive National Party.

Parnell says that work begins by listening.

His immediate plans include meetings with former party leaders, elected members, officers, candidates, caretakers, branch representatives, youth, women and supporters across the islands before expanding those conversations to the wider public.

“We must listen internally first, then take that same spirit of listening to the country,” he explained.

While many expected the new opposition leader to use his first interview to sharply criticize the Washington Misick administration, Parnell deliberately shifted the conversation away from partisan politics.

“I do not want to make this only about the PNP,” he said.

“The more important issue is what the people of this country are experiencing.”

Instead, he outlined what he believes are the issues weighing most heavily on the public: rising living costs, housing affordability, crime, pressures facing local businesses and uncertainty among young people about whether they have a meaningful future in their own country.

“The issue is not political quarrelling,” he said. “The issue is that too many people feel the country is moving, but they are being left behind.”

He also argued that a widening wealth gap has emerged and said the government has failed to adequately address it.

Asked why he decided to seek the party’s leadership again after spending years largely outside the political spotlight.

“I disagree with that characterization,” he responded.

He acknowledged that anyone involved in public life experiences moments of disappointment but said those moments should never outweigh one’s responsibility to serve.

“Frustration does not remove responsibility,” he said.

“I am not here for personal glory. I am here to steady the ship and help rebuild trust.”

That theme of stability and unity echoed throughout his responses.

Parnell repeatedly stressed that the leadership contest is now behind the party and that healing divisions must become the immediate focus.

“The contest is over. The work of unity begins now.”

He said delegates placed their confidence in him because they believed he understood the party’s history and was prepared to work with supporters and former rivals alike.

“We cannot afford division. We cannot afford bitterness,” he said, adding that the country deserves a serious and united opposition capable of holding any government accountable.

For Parnell, the task ahead extends beyond rebuilding party structures.

He says the PDM must become more visible, more connected and more responsive to the everyday concerns of Islanders.

“What I bring is steadiness, experience and a willingness to listen,” he said.

“The PDM has a proud history, but the public wants to see us more present, more united and more connected to the issues affecting their daily lives.”

The new leader insists the effort is larger than any individual.

“This is not about one man,” Parnell said. “It is about bringing the PDM together again so we can serve the people better.”

Whether that message resonates with voters will unfold over the months ahead.

For now, Doug Parnell has made one thing unmistakably clear.

His first order of business as leader of the People’s Democratic Movement is to listen.

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Paper Work Permit Applications End July 1 as TCI Goes Fully Digital  

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PROVIDENCIALES, Turks and Caicos Islands – The way employers apply for work permits in the Turks and Caicos Islands is about to change significantly, with the Government eliminating paper applications in favour of a fully online system beginning this week.

Effective Wednesday, July 1, all work permit applications must be submitted electronically through the Government’s Application Processing System (APS), according to the Ministry of Immigration and Border Services.

From that date, paper applications will no longer be accepted, marking one of the most significant administrative changes to the work permit process in recent years.

Previously, employers, applicants and authorised agents completed paper forms and submitted application packages, along with supporting documentation, through the Department of Employment Services for processing.

Under the new arrangement, applications and all supporting documents must instead be completed and uploaded through the APS portal.

The Ministry says the transition is another step in the Government’s broader digital transformation agenda and is intended to modernise immigration and employment services, improve operational efficiency, enhance customer service and provide a more streamlined and transparent application process.

Officials are encouraging employers and applicants to familiarise themselves with the online platform before the new requirements take effect and to ensure all supporting documentation is available when preparing applications.

Recognising that not everyone has ready access to computers or the internet, the Government has established APS application stations at all Department of Employment Services offices across the Turks and Caicos Islands. Members of the public who require computer access may use these stations during normal business hours.

The Ministry says the online platform is designed to strengthen the integrity of the work permit application process while making public services more accessible.

Persons requiring assistance with the new system are encouraged to contact the Department of Employment Services or visit one of the designated APS application stations.

While the digital application process is being promoted as a significant advancement in public service delivery, it remains unclear whether the move to a paperless system will also result in shorter wait times or more expeditious processing of work permit applications.

That may ultimately become the true measure of the system’s success as employers and applicants adjust to the new process.

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