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Popular broadcaster calls for justice; frightening allegations levelled at TCI Hospitals and NHIB

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#Providenciales, Turks and Caicos Islands – October 2, 2020 – Usually Crissy Pratt is a strong woman with an unapologetic posture.  Two nights ago, Crissy Pratt was something else completely.  In a live social media broadcast from her hospital bed at the Cheshire Hall Medical Centre, Chrissy appeared fractured and frightened and fed up.

“I need justice, that’s what I need!”

It was a repeated refrain throughout the hour long broadcast on Facebook, where Crissy cried, Crissy vowed to make her experiences known and where Crissy called on Turks and Caicos people to stand with her.

Criticisms of the health care system in the Turks and Caicos Islands are legendary and have spawned from US Travel alerts which have labelled local medical care as inadequate, to visitors and national health insurance contributors who have penned comments exposing slow and cold service, to residents who have lost loved ones, when they believe those family members could have been saved. 

The TCI Hospitals has been a main figure in the steady stream of concerns since it opened in 2010 and has elicited such disquiet that its operations and cost to the public have been fuel for political platforms and party manifestos.    

“How much of y’all gatta go down in a body bag before this stops.  How much of us pay our contributions to this government and you still gatta beg for help!  Don’t be fooled, this ain’t right, this ain’t right.  This is not right!  You hold me hostage.”

Griselda Pratt or Crissy is a popular local radio personality who informs that she is both Bahamian and Turks and Caicos Islander.  Her radio joc name is Crazy Crissy because her energy is crazy high and her comments are crazy bold and her wit is crazy funny.  Now Crissy, in her Facebook broadcast is fighting for her life after she alleges she was denied help from the TCI Hospitals and the National Health Insurance Board.

“After Dr. Menzies told you serve me.  Then, I went to the Dominican Republic on my own and those same doctors wrote again and said serve this woman and you bypass that and I write 75 letters to Edwin Astwood (TCI Minister of Health), 75 I write to you.  Eddie you know, you is a fair person, you answered me day and night fighting to help me and they never listened!” Amidst tears, Ms. Pratt continued with: “I have been begging for help. I called this hospital.  I called Denise Braithwaite, you, yes I called you I went to your office I sit down and give you a letter from not one doctor, not two doctors I give you from three doctors telling you ‘help this woman!’

Denise Braithwaite is currently the acting CEO of the TCI Hospitals.  Magnetic Media reached out to the InterHealth Canada run TCI Hospitals for a response to the allegations; a reply came yesterday, October 1.

“Due to respect for patient confidentiality, the specific details of the complainant’s medical care will not be disclosed. Our team of dedicated and highly trained health professionals have been, and continues to offer her care in accordance with evidence-based guidelines.

The hospital vehemently denies all allegations of ill-treatment made by Ms Pratt.”

Also fingered by Ms. Pratt is another, often heavily criticised health care entity, the National Health Insurance Board. 

“I went to NHIP, you know what they did. They discontinued my treatment.”

There is reportedly a law suit, filed by Griselda ‘Crissy’ Pratt against the NHIB, which today – October 2- replied with a brief statement.

“While the National Health Insurance Board (NHIB) is aware of allegations made against the Organisation by Ms. Griselda Pratt, we cannot offer a response at this time due to patient confidentiality, and a pending legal matter involving Ms. Pratt and the NHIB. We do, however, wish to reiterate that the NHIB remains committed to providing access to high quality healthcare options to all our valued National Health Insurance Plan (NHIP) registrants.”

Crissy claims at the time she was ejected from the NHIB system, her condition was critical and she was over-medicated.  Crissy also believes that the so called ‘sins’ of the health care system – chiefly the two named entities – have continued for so long because residents are silently accepting the low standard of service.

“What are we paying for? What are we paying for?  You paying for somebody to kill you?  Yeah, my hands may be in the lion’s mouth because I in these people place, but I have faith and I know for sure that I am coming out of this but when I come out of this, I ga leave footprints in the sand for people like you all who are afraid to speak out and afraid to speak for your rights.”

Nearly nine thousand people have viewed the video post and close to 1,000 comments were made largely in support of Crissy and offering prayers for recovery of the popular broadcaster who said she was misdiagnosed three times and that at least one machine at the hospital is faulty.

“The hospital has been in extensive discussions with the complainant in relation to specific historical claims made by her. To date these claims have not been substantiated by her. We certainly empathize and understand that this is a challenging time for Ms Pratt, as it is for all patients hospitalized at this time. Our dedicated and highly trained medical team is ever mindful of these challenges, and has and shall continue to do their utmost to support Ms Pratt.”

Ms. Pratt has promised to post the evidence of her claims to social media.  At the time of this report, those items were not yet uploaded.

For many though, the believability of Crissy Pratt’s harrowing experience which she says has dragged on for a year is not why this issue has captured so much attention. It is seeing Crissy so shaken by her ordeal coupled with the frequency of similar reports from so many unrelated patients who come from all walks of life which is again raising eyebrows and red flags about the quality of public funded health care, which is costing the people of this UK overseas territory at least $5 million a month.

Magnetic Media is a Telly Award winning multi-media company specializing in creating compelling and socially uplifting TV and Radio broadcast programming as a means for advertising and public relations exposure for its clients.

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The Turks and Caicos Islands Set Positive Start to 2026 with Increase in January Stayover Arrivals  

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Grace Bay Strip Stone Creek Travels

PROVIDENCIALES, TURKS AND CAICOS ISLANDS – (February 25th, 2026) – The Turks and Caicos Islands began 2026 on a positive note, with stayover arrivals in January surpassing the same period in 2025.

Preliminary figures indicate that 56,830 stayover visitors arrived in January 2026, representing a two percent increase year-on-year. The steady growth continues the positive momentum experienced at the close of 2025.

Mr. Paul Pennicook, Interim CEO Consultant, attributed the encouraging performance to new collaboration with tour operator partners as well as increased airlift from key source markets.

“We anticipated a strong January performance following the growth recorded in November and December. The winter season has traditionally been a robust period for the Turks and Caicos Islands, and this year that strength has been further supported by enhanced collaboration with partners and expanded airlift from Canada and the United States We are cautiously optimistic about maintaining this upward trajectory in the weeks and months ahead.

Cruise Sector

In cruise, preliminary figures show 122,935 cruise passenger arrivals in January, reflecting a 15 percent decrease compared to January 2025. The decline is attributed to a reduction in cruise calls during the month. A total of 33 vessels called on Grand Turk in January, seven fewer than during the corresponding period last year.

Marketing Shows

As part of its ongoing efforts to position the Turks and Caicos Islands as a premier luxury destination, Experience Turks and Caicos has been actively participating in the Travel & Adventure Shows across several major cities in the United States.

The destination has already been showcased in Washington, D.C., New York, and Chicago, with Fort Lauderdale and Denver scheduled in the coming weeks.

Public Relations Manager Laura Dowrich represented the Turks and Caicos Islands alongside the destination’s U.S. marketing agency, ABA Global.

Beaches Turks & Caicos – Stone Creek Travels

“One of the most encouraging takeaways from these shows is that the Turks and Caicos Islands is indeed on travellers’ radar. We met many visitors who shared fond memories of their time here, others who already have trips booked and were seeking recommendations on activities and dining, and many more who aspire to visit. It was a pleasure highlighting our multi-island destination and sharing the many experiences that make the Turks and Caicos Islands truly special,” said Ms. Dowrich.

Awards & Recognition

Building on a stellar year of accolades in 2025, the Turks and Caicos Islands has begun 2026 with additional international recognition.

The destination earned a Gold Badge in the U.S. News & World Report rankings, placing #5 in Best Family Vacations in the Caribbean and #5 in Best Beaches in the World. In the USA Today 10Best Readers’ Choice Awards, Grand Turk was ranked #10 among the Best Caribbean Islands to Visit.

About Experience Turks and Caicos

 Middle Caicos Dragon Cay Resort

Experience Turks and Caicos is the official destination marketing and management organisation (DMMO) for the Turks and Caicos Islands. The organisation is committed to positioning the destination as a premier, sustainable luxury tourism hub. By leveraging smart tools, data-driven strategies, and stakeholder collaboration, Experience Turks and Caicos focuses on enhancing the visitor experience and fostering long-term industry success.

About the Turks and Caicos Islands

The Turks and Caicos Islands consist of two island groups in the Lucayan Archipelago—the larger Caicos Islands and the smaller Turks Islands. Home to some of the world’s most pristine beaches, including the award-winning Grace Bay Beach, the destination is renowned for its crystal-clear turquoise waters, luxury accommodations, and rich cultural heritage. Each island and cay offer a unique experience:

  • Providenciales boasts world-class resorts, fine dining, and high-end tourism offerings.
  • Grand Turk serves as the vibrant hub for cruise tourism and historical exploration.
  • The sister islands provide a gateway to nature, adventure, and authentic local culture.

Recognised as the world’s best-kept secret, the Turks and Caicos Islands offer effortless luxury, with seamless connectivity via direct flights from major cities in the United States, Canada, and the United Kingdom.

Photo Captions:

Grand Turk – slow travel with us

North Caicos – Correy Forbes

South Caicos Sail Rock

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DDME Staff Strengthen Disaster Management Capacity Through Professional Development Workshop

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Ms. Yolande Williams, Community Preparedness Officer for South Caicos speaking to Dr. Clerveaux

Providenciales, Turks and Caicos Islands – Wednesday, 25 February 2026: Staff of the Department of Disaster Management and Emergencies (DDME) participated in a one‑day Professional Staff Development Workshop on Thursday, 19th February 2026. The session was facilitated by former DDME Director (2011–2021) and current Permanent Secretary of the Governor’s Office, Dr. Virginia Clerveaux.

The in-house workshop was organised by the DDME Training Unit, to focus on the National Disaster Management Framework, strengthening staff understanding of their roles and responsibilities within disaster management. The session also aimed to enhance the effectiveness of the National Emergency Operations Centre (NEOC) and reinforce inter‑agency coordination.

Drawing on her extensive experience in disaster management in the Turks and Caicos Islands, as well as several deployments to CDEMA member states including Haiti, The Bahamas, and Jamaica, Dr. Clerveaux provided practical insights that reinforced key concepts and clarified operational expectations. Staff members actively participated in discussions and shared recommendations to improve sub‑committee performance and overall departmental efficiency.

To support learning retention, the workshop incorporated pre‑ and post‑assessments, enabling participants to evaluate their understanding and track improvements.

Acting Director of DDME, Mr. Kevaun Lucas stated: “Investing in the continued development of our team is essential to strengthening national resilience. This and future planned workshops will help to reinforce our commitment to building a highly skilled, well‑coordinated workforce capable of leading and supporting disaster management efforts across the Turks and Caicos Islands. I am proud of the team’s engagement and encouraged by the meaningful contributions they made throughout the session.”

This Professional Staff Development Workshop forms part of DDME’s ongoing commitment to enhancing internal capacity, strengthening operational coordination and improving overall departmental synergy as the agency continues to advance national preparedness and response capabilities.

 

Photo Captions:

1st insert:   Ms. Tamara Hylton, Training and Education Manager for DDME
2nd insert: Dr. Virginia Clerveaux with DDME Staff Members
3rd insert: Mr. Kevern De Bellott, Deputy Director for DDME speaking to Dr. Clerveaux

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Multi-Agency Enforcement Action Conducted in Five Cays

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Providenciales, Turks and Caicos Islands, 20 February 2026 — The Informal Settlements Unit (ISU), in collaboration with key government agencies, coordinated a multi-agency enforcement exercise on Thursday, February 5, 2026, at Block and Parcel 60609/33 in the Five Cays area.

The exercise was led by the Crown Land Unit, pursuant to its statutory mandate under the Crown Land Ordinance to prevent squatting and encroachment on Crown land. The ISU coordinated the operation, with support provided by the Planning Department and the Turks and Caicos Islands Border Force, while the Royal Turks and Caicos Islands Police Force ensured security throughout the activity.

The enforcement action followed a series of inspections conducted by the Crown Land Unit throughout Five Cays, which identified several illegally constructed buildings made of concrete and timber on sections of the subject parcel. In keeping with the provisions of the Crown Land Ordinance, occupied structures were served Letters of Illegal Occupation, delivered by hand to occupants and posted on structures where individuals were absent. Incomplete and unoccupied structures were served Notices of Unauthorized Occupation pursuant to section 22 of the Ordinance. A total of ten (10) Letters of Illegal Occupation and three (3) Notices of Unauthorized Occupation were issued during the exercise.

The Informal Settlements Unit reiterates that these coordinated enforcement exercises form part of the Government’s ongoing efforts to uphold the law, protect Crown land, and manage informal settlements in a structured and lawful manner. Members of the public are reminded that unauthorised occupation and development on Crown land is unlawful and subject to enforcement action.

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