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Popular broadcaster calls for justice; frightening allegations levelled at TCI Hospitals and NHIB

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#Providenciales, Turks and Caicos Islands – October 2, 2020 – Usually Crissy Pratt is a strong woman with an unapologetic posture.  Two nights ago, Crissy Pratt was something else completely.  In a live social media broadcast from her hospital bed at the Cheshire Hall Medical Centre, Chrissy appeared fractured and frightened and fed up.

“I need justice, that’s what I need!”

It was a repeated refrain throughout the hour long broadcast on Facebook, where Crissy cried, Crissy vowed to make her experiences known and where Crissy called on Turks and Caicos people to stand with her.

Criticisms of the health care system in the Turks and Caicos Islands are legendary and have spawned from US Travel alerts which have labelled local medical care as inadequate, to visitors and national health insurance contributors who have penned comments exposing slow and cold service, to residents who have lost loved ones, when they believe those family members could have been saved. 

The TCI Hospitals has been a main figure in the steady stream of concerns since it opened in 2010 and has elicited such disquiet that its operations and cost to the public have been fuel for political platforms and party manifestos.    

“How much of y’all gatta go down in a body bag before this stops.  How much of us pay our contributions to this government and you still gatta beg for help!  Don’t be fooled, this ain’t right, this ain’t right.  This is not right!  You hold me hostage.”

Griselda Pratt or Crissy is a popular local radio personality who informs that she is both Bahamian and Turks and Caicos Islander.  Her radio joc name is Crazy Crissy because her energy is crazy high and her comments are crazy bold and her wit is crazy funny.  Now Crissy, in her Facebook broadcast is fighting for her life after she alleges she was denied help from the TCI Hospitals and the National Health Insurance Board.

“After Dr. Menzies told you serve me.  Then, I went to the Dominican Republic on my own and those same doctors wrote again and said serve this woman and you bypass that and I write 75 letters to Edwin Astwood (TCI Minister of Health), 75 I write to you.  Eddie you know, you is a fair person, you answered me day and night fighting to help me and they never listened!” Amidst tears, Ms. Pratt continued with: “I have been begging for help. I called this hospital.  I called Denise Braithwaite, you, yes I called you I went to your office I sit down and give you a letter from not one doctor, not two doctors I give you from three doctors telling you ‘help this woman!’

Denise Braithwaite is currently the acting CEO of the TCI Hospitals.  Magnetic Media reached out to the InterHealth Canada run TCI Hospitals for a response to the allegations; a reply came yesterday, October 1.

“Due to respect for patient confidentiality, the specific details of the complainant’s medical care will not be disclosed. Our team of dedicated and highly trained health professionals have been, and continues to offer her care in accordance with evidence-based guidelines.

The hospital vehemently denies all allegations of ill-treatment made by Ms Pratt.”

Also fingered by Ms. Pratt is another, often heavily criticised health care entity, the National Health Insurance Board. 

“I went to NHIP, you know what they did. They discontinued my treatment.”

There is reportedly a law suit, filed by Griselda ‘Crissy’ Pratt against the NHIB, which today – October 2- replied with a brief statement.

“While the National Health Insurance Board (NHIB) is aware of allegations made against the Organisation by Ms. Griselda Pratt, we cannot offer a response at this time due to patient confidentiality, and a pending legal matter involving Ms. Pratt and the NHIB. We do, however, wish to reiterate that the NHIB remains committed to providing access to high quality healthcare options to all our valued National Health Insurance Plan (NHIP) registrants.”

Crissy claims at the time she was ejected from the NHIB system, her condition was critical and she was over-medicated.  Crissy also believes that the so called ‘sins’ of the health care system – chiefly the two named entities – have continued for so long because residents are silently accepting the low standard of service.

“What are we paying for? What are we paying for?  You paying for somebody to kill you?  Yeah, my hands may be in the lion’s mouth because I in these people place, but I have faith and I know for sure that I am coming out of this but when I come out of this, I ga leave footprints in the sand for people like you all who are afraid to speak out and afraid to speak for your rights.”

Nearly nine thousand people have viewed the video post and close to 1,000 comments were made largely in support of Crissy and offering prayers for recovery of the popular broadcaster who said she was misdiagnosed three times and that at least one machine at the hospital is faulty.

“The hospital has been in extensive discussions with the complainant in relation to specific historical claims made by her. To date these claims have not been substantiated by her. We certainly empathize and understand that this is a challenging time for Ms Pratt, as it is for all patients hospitalized at this time. Our dedicated and highly trained medical team is ever mindful of these challenges, and has and shall continue to do their utmost to support Ms Pratt.”

Ms. Pratt has promised to post the evidence of her claims to social media.  At the time of this report, those items were not yet uploaded.

For many though, the believability of Crissy Pratt’s harrowing experience which she says has dragged on for a year is not why this issue has captured so much attention. It is seeing Crissy so shaken by her ordeal coupled with the frequency of similar reports from so many unrelated patients who come from all walks of life which is again raising eyebrows and red flags about the quality of public funded health care, which is costing the people of this UK overseas territory at least $5 million a month.

Magnetic Media is a Telly Award winning multi-media company specializing in creating compelling and socially uplifting TV and Radio broadcast programming as a means for advertising and public relations exposure for its clients.

Government

$94.1Mfor Health; Knowles Pushes to Keep Care at Home

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Turks and Caicos, April 25, 2026 – A major shift in how healthcare is delivered in the Turks and Caicos Islands is at the center of the Government’s latest budget, with a focus on reducing reliance on overseas treatment and strengthening services at home.

Presenting his contribution to the national debate, Kyle Knowles outlined a strategy aimed at building a more sustainable healthcare system—one that allows more residents to access quality care within the country.

The health sector has been allocated $94.1 million, making it one of the largest areas of public spending in the $550.8 million Budget passed on April 23.

Central to the Minister’s approach is a restructuring of the Treatment Abroad Programme (TAP), which has grown significantly in recent years as more patients are sent overseas for specialized care.

The Government now aims to reverse that trend.

“We are reforming healthcare to ensure long-term sustainability,” Knowles indicated, pointing to efforts to strengthen local services and reduce the need for travel.

The strategy includes improving healthcare infrastructure, expanding services available within the islands and increasing efficiency through the digitization of medical records.

Digitization is expected to support better coordination of care, reduce delays and allow for more accurate tracking of patient needs—part of a broader effort to modernize public services.

The Minister emphasized that the goal is not only cost control, but improved access.

“No family should have to leave home to get quality care,” he said, underscoring the Government’s intention to refocus healthcare delivery on local capacity.

The shift comes as rising healthcare costs continue to place pressure on public finances, with overseas treatment representing one of the most expensive components of the system.

By investing more heavily in domestic services, the Government is seeking to reduce that burden while improving outcomes for residents.

While the direction is clear, details on timelines and the pace of expansion for local services were not fully outlined in the presentation.

Still, the emphasis on sustainability, access and modernization signals a strategic pivot in how healthcare is expected to evolve in the Turks and Caicos Islands.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

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Government

Premier Defends Budget Strategy, Rejects Claims of Inefficiency

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Turks and Caicos, April 25, 2026 – Premier Charles Washington Misick has pushed back against criticism of the Government’s newly passed budget, defending both its direction and execution as deliberate and necessary for national development.

Wrapping up debate on the $550.8 million Budget, passed on April 23, the Premier dismissed concerns raised by the Opposition about inefficiency, rising costs and gaps in delivery, insisting the Government’s approach is measured and focused on long-term growth.

“This budget is about delivering for our people,” Misick said, as he reinforced the administration’s commitment to infrastructure, healthcare expansion and broader economic development.

Opposition Leader Edwin Astwood had earlier challenged the Government’s performance, pointing to unfilled posts, delayed projects and what he described as weak execution despite increasing allocations.

In response, the Premier rejected the notion that the Government is failing to deliver, instead arguing that building national capacity takes time and sustained investment.

He maintained that staffing challenges are being addressed and that improvements across ministries are ongoing, even as demand for public services grows.

The Premier also defended the scale of spending, framing it as a necessary step to support development across the islands, rather than unchecked expansion.

“We are investing in the future of this country,” he said, pointing to continued funding for infrastructure, community development and public services.

On the question of equitable growth, Misick reiterated his administration’s focus on balanced development, including ongoing investments in the Family Islands.

He argued that progress is being made, even if transformation is not occurring as rapidly as some would like.

Throughout his closing remarks, the Premier leaned on the country’s economic fundamentals—highlighting strong cash reserves, stable growth projections and international confidence in the Turks and Caicos Islands’ fiscal management.

While the rebuttal addressed criticism head-on, it did not significantly alter the structure of the budget or introduce major new measures in response to concerns raised during the debate.

Instead, the Government’s position remained consistent: the plan is in place, the investments are targeted, and delivery will continue.

The exchange underscores a clear divide—between an Opposition pressing for faster, more measurable results, and a Government maintaining that its strategy is already on course.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

PHOTO COURTESY OF THE OFFICE OF THE PREMIER

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Government

Digital Government Push Advances, but Reliability and Security Details Remain Unclear

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Turks and Caicos, April 25, 2026 – There was no mistaking the enthusiasm of the Minister of Finance, Investment and Trade, E. Jay Saunders, as he laid out his vision for a more digitally driven Turks and Caicos Islands—one where services are faster, systems are connected, and doing business is easier.

But within that forward-looking presentation, what remained notably absent were clear timelines and defined measures to ensure data security and system reliability.

“We are moving toward a fully integrated digital government,” Saunders told the House, as he outlined a future where public services are delivered seamlessly through technology.

With responsibility for the country’s economic and digital transformation, Saunders pointed to several areas expected to be reshaped by the rollout of e-government systems, including revenue collection, business licensing, customs processing and access to public services—all designed to reduce delays, improve compliance and streamline transactions.

The vision is one of convenience and efficiency: fewer lines, faster approvals, and systems that communicate across departments rather than operate in silos.

Within the framework of the Government’s $550.8 million Budget, passed on April 23, the digital push is positioned as a key driver of modernization and improved service delivery.

However, for many users, the experience of government systems today remains inconsistent.

Periodic outages, payment disruptions and service downtime continue to affect daily transactions, raising practical concerns about how quickly the country can transition to a fully digital model.

Despite the scale of the ambition, the Minister’s presentation did not directly address how system reliability will be strengthened or how data will be protected as more services move online.

Those elements—uptime, security and resilience—are critical to public confidence, particularly as businesses and residents become increasingly dependent on digital platforms to access government services.

The direction is clear, and the potential impact is significant.

But as the country moves closer to greater digital dependence, the success of that transformation will ultimately rest not just on what is promised—but on whether the systems can be relied upon when they are needed most.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

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