#NASSAU, The Bahamas – May 13, 2020 – Employees across the Ministry of Social Services and Urban Development are continuing to fulfill the needs of their regular clients while working to address the influx of new requests for social assistance as a result of the presence of the COVID-19 Pandemic in The Bahamas.
These include employees from the Department of Social
Services, the Department of Gender and Family Affairs, the Department of
Rehabilitative Welfare Services and Urban Renewal, in addition to key Divisions
and entities such as the Disability Affairs Division, Community Affairs
Division, Community Support Services Division, and the National Commission for Persons with Disabilities and its
Secretariat.
Minister of Social Services and Urban Development, the Hon. Frankie A. Campbell, utilizing technology to conduct regular online meetings with the senior directorate of the Ministry in accordance with the social distancing measures that have been implemented. (BIS Photo/Matt Maura)
Employees continue to work on
the frontlines of the Government of The Bahamas’ overall response to the
COVID-19 Pandemic along with the other government agencies that have been
declared essential services.
(Social
assistance refers to government programmes that provide a
minimum level of income support to individuals and households living
in poverty. These programmes lend support either in the form of
direct cash transfers or through a variety of in-kind benefits, for example,
food coupons and certain other subsidies.)
Department representatives are called upon to provide
assistance to regular clients in areas such as disability allowance, foster
care assistance, food assistance for families, older persons and persons with
disabilities, and assistance with payments of utilities (electricity and
water), among others.
Personnel are also on call around the clock to provide access
for persons in the event any domestic violence and child abuse matters occur,
while others are working within communities to help address anger management
and temperament issues.
Staff assigned to the various
residential facilities for children and senior citizens, in addition to the juvenile
facilities, are also at work ensuring that these facilities continue to operate
at an optimum level. Rental cars that are used for deliveries during the day
are also being used to transport staff in need of transportation, to the
various facilities in order to accommodate their shifts.
The Department of Social Services continues to provide
regular food assistance to its regular clients, in addition to Emergency Food
Assistance for walk-in clients seeking food assistance as
a result of the presence of the COVID-19 Pandemic in The Bahamas.
Those latter persons are provided with a $50 Food voucher to
address their immediate need, and are later assessed by social assistance
providers to be placed on the Temporary Food Assistance Programme upon which
the client can be placed for up to three years.
Social Services personnel, who have been allowed to work
from home in order to follow the social distancing guidelines – have joined
colleagues at the centres in ensuring that assessments on the many new
applicants as a result of the COVID-19 Pandemic, are done as quickly as
possible.
The Department’s regular clients who
receive food assistance through The Bank of The Bahamas VISA Prepaid Card, have
funds uploaded to the approximately 8,000 cards each month for recipients
throughout The Bahamas.
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The Department has also been managing the
provision of special food assistance to the thousands of persons in the tourism
industry who were placed on a reduced work hours with effect from March 1, 2020
as a result of the COVID-19 Pandemic; and has been working in
partnership with the National Emergency Management Agency, the Ministry of
Health, the Ministry of Agriculture, and various non-government organizations
to promote food safety and security.
Meanwhile, team members from the Urban Renewal Department continue
to have a presence in the communities within which Urban Renewal Centres have
been established. Teams have distributed food packages to senior citizens
utilizing curbside distribution policies, all while ensuring that the Ministry
of Health’s protocols were strictly followed in the collection, preparation and
distribution of those food packages.
(Plans are underway for similar deliveries in Grand Bahama,
Abaco and the Family Islands in order to be consistent with Minister of Social
Services and Urban Development, the Hon. Frankie A. Campbell’s mandate “of not
being just New Providence-centric.”)
Additionally, Dr. Eric Fox, an Anger Management and
Temperance Expert and Consultant with the Urban Renewal Commission, who has
done tremendous work in the inner-city communities over the past 32 years,
continues to perform those services within the various communities — utilizing
various forms of social media and other communication to remain “in close
contact” with graduates and participants of his programme.
The Executive Director of Teen Challenge, Dr. Fox has also
reached out to those members of the public at-large who may need his
assistance, while adhering to the personal distancing protocols.
The Ministry has also made provisions
for the community of persons with disabilities who are not clients of the
Department to provide their information via telephone to the Social Workers at
the Disability Affairs Division so that they can receive Emergency Food
Assistance. They are required to show their ID’s upon collection. Persons with
disabilities can contact the Disability Affairs Division at telephone:
325-2251/2 for assistance.
Bahamas Phased ReOpening plan
Additionally, officials at the National
Commission for Persons with Disabilities, and its Secretariat, have also been
diligently working to ensure that the needs of the community of persons with
disabilities are being met.
The Commission has established a 24hr
call and WhatsApp line at 376-8328. The community of persons with disabilities
can also register online through the Ministry’s link on the government’s website:
www.bahamas.gov.bs. They may also email the Disabilities Commission at
Disabilitiescommission@bahamas.gov.bs.
“The Ministry’s response to COVID-19,
through its various Departments and Divisions, takes into account the needs of
our most vulnerable groups of clients consisting of our children, senior
citizens and persons with disabilities, in addition to our regular clients and
those persons who now find themselves in need of social assistance as a result
of the COVID-19 Pandemic,” Minister of Social Services and Urban Development,
the Hon. Frankie A. Campbell said.
“We have endeavoured to use every
avenue to remain accessible to not only our community of persons with
disabilities, but those who are generally in need.
“I extend my sincere thanks to my staff who have persevered
through the increased demands of Hurricane Dorian (2019) and have now risen,
yet again, to the challenge of executing their normal duties while providing
special assistance to those in need as a result of the economic fallout from
COVID-19. Many do so amidst fears for their own safety and that of their
families,” Minister Campbell added.
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Sometimes the best ideas come from experiences far away from home.
It was while I was living in Europe that I saw how excited people were about England’s iconic double-decker buses. It was a symbol of culture – and visitors looked forward to the ride as an experience in itself rather than just a method of transportation.
That sparked a thought: What if we brought that same excitement to The Bahamas, but made it uniquely Bahamian?
In November 2024, that thought became 2 Storeys Tours. I wanted visitors to see Nassau in a way they had not been able to before. That meant they could come straight off a cruise ship and onto a double-decker to see what makes our country what it is – to see our beautiful waters and to discover what makes us Bahamian.
We wanted to create something memorable, something visitors would associate with their Bahamian vacation, just as people associate double-decker buses with England.
The bus may catch your attention, but The Bahamas is what makes the experience unforgettable.
We also believe tourism should create opportunities for Bahamians.
We started less than five years ago with one very used double decker bus.
Now thanks to cruise ship business, we have quadrupled the size of our little fleet. We now have four shiny new red and blue buses, so we can say Welcome Ashore in style.
Depending on the season, between 70 and 80 percent of our business is cruise-passenger driven. Even during the slower season for hotels, the cruise ships arrive filled with people looking to explore historic Nassau and we are giving them the closest to a bird’s eye view as they can get. And they love it.
Turning an idea into a functioning business has been an exciting journey, but certainly not without challenges. From planning and preparation to finally seeing our buses on the road, the experience has taught us patience, perseverance, and the importance of believing in a vision.
We are proud of how far we’ve come, and even more excited about what lies ahead.
Building partnerships helped us to get to where we are today – building them further will take us to where we can reach tomorrow.
Our ambition is to make 2 Storeys Tours a recognised and trusted name in Bahamian tourism. We want to continue improving our tours, developing new experiences, embracing environmentally responsible tourism, and building meaningful relationships – and eventually take the 2 Storeys Tours experience beyond Nassau to other islands.
Above all, we want to build something that lasts.
Looking back, it’s incredible to think that an observation while living in Europe could lead to a business right here at home.
What began as an idea became a business with a purpose, and we’re only getting started.
Our inspiration came from abroad. Our passion comes from home. And our future is proudly Bahamian.
NTSB examining roadside assistance driver’s actions, SUV speed and seat belt use after six people perish in fiery collision
ORLANDO, FLORIDA — October 29, 2026 — Federal investigators have joined the investigation into a horrific Florida Turnpike collision that claimed six lives, including all three children of a Bahamian mother, as questions intensify over what caused the deadly crash.
The United States National Transportation Safety Board (NTSB) has confirmed that it is opening an investigation into the October 23 accident, which occurred around 9:31 p.m. near mile marker 252 in Orange County.
The agency’s involvement brings federal scrutiny to a tragedy that has devastated several families and prompted an extraordinary outpouring of sympathy and disbelief.
Among those killed were siblings Charles Milton, Jakara Milton and Dalvena Green, the three adult children of Marshall Clarke-Milton and her husband, Charles Milton Sr.
The siblings were traveling with three others to Universal Orlando’s Halloween Horror Nights, reportedly on their first trip together.
They never arrived.
FEDERAL INVESTIGATORS EXAMINE WHAT WENT WRONG
The NTSB confirmed to FOX 35 Orlando that its investigation will examine the training and performance of the roadside assistance driver, the actions of the SUV driver, including speed, and whether the occupants were wearing seat belts.
The agency investigates serious transportation accidents to identify safety failures and recommend measures that could prevent similar tragedies.
Its involvement does not establish wrongdoing by either driver.
The Florida Highway Patrol is conducting a separate investigation into the collision.
According to the preliminary police account, a Road Ranger roadside assistance truck had been parked in the highway median before its driver received instructions to assist a disabled box truck on the opposite shoulder.
As the Road Ranger moved across the northbound lanes, it collided with a 2023 Chevrolet Traverse carrying six adults.
Both vehicles left the roadway and caught fire.
All six occupants of the SUV died at the scene. The Road Ranger driver survived with minor injuries.
MOTHER CHALLENGES EARLY ACCOUNT
Witnesses reportedly told investigators that the SUV was traveling at high speed without its headlights illuminated.
However, those observations have not been established as the definitive cause of the collision.
Clarke-Milton has challenged suggestions that her children or their companions were responsible, urging investigators to examine the evidence before reaching conclusions.
She wants investigators to establish the SUV’s actual speed and determine whether its headlights were operating.
The family’s concerns underscore the importance of the continuing investigations, particularly given the movement of the roadside assistance vehicle across active highway lanes.
ALL THREE CHILDREN LOST
For Clarke-Milton, the investigation unfolds against an almost incomprehensible personal tragedy.
She lost all three of her children simultaneously.
In an emotional interview with FOX 35 Orlando, the grieving mother described the terrible feeling that overcame her when she could not reach them.
“My heart sank,” she said, recalling the moment she feared her children were involved.
The siblings were among six people whose lives ended during what should have been an enjoyable evening together.
The other victims included Timothy Williams and Shawn Palmer. A sixth person’s identity had not been publicly confirmed in the latest reports reviewed.
The family’s heartbreak has resonated across The Bahamas and beyond, with expressions of sympathy accompanying calls for answers.
SEARCH FOR ANSWERS CONTINUES
The Florida Highway Patrol has indicated that a crash report is expected within approximately ten days of the accident.
The NTSB’s investigation will examine broader transportation safety concerns, including the operation of roadside assistance vehicles and the circumstances surrounding the collision.
For the grieving families, the findings cannot reverse the tragedy.
But they may establish what happened on that stretch of Florida’s Turnpike and whether anything could have prevented six people from losing their lives.
For one Bahamian mother, the loss is especially devastating.
Three children left for an evening of entertainment. Not one came home.
Nassau, The Bahamas, October 22, 2026 — The National Computer Incident Response Team of The Bahamas (CIRT-BS) has issued a cybersecurity advisory warning businesses, government institutions and other organisations about the growing threat posed by Akira ransomware, a cybercriminal operation capable of stealing sensitive information, disrupting networks and demanding ransom payments.
Active since March 2023, Akira operates through a Ransomware-as-a-Service model, with affiliates exploiting weaknesses in computer networks to gain unauthorised access.
Once inside, attackers can steal confidential data, disable recovery systems and encrypt files, preventing organisations from accessing critical information.
Particularly concerning is Akira’s use of double extortion, threatening to publish stolen information unless victims pay. Some attacks involve data theft without encryption.
The October 22 advisory identifies vulnerabilities involving Cisco and SonicWall firewalls, VPN services, Microsoft Remote Desktop Protocol, Veeam backup systems and outdated Windows and Linux operating systems. VMware ESXi and Nutanix AHV environments are also potential targets.
Attackers may exploit unpatched software, stolen login credentials and inadequately secured remote-access applications, including AnyDesk and RustDesk.
Warning signs include unexpected administrator accounts, unusual remote logins, unauthorised software installations, suspicious backup activity, mass file changes and ransom notes.
Organisations should also remove unnecessary internet exposure of remote desktop services, limit administrative privileges and regularly test backup restoration.
The advisory does not identify any confirmed Akira attack against a Bahamian organisation but highlights vulnerabilities that could expose institutions to serious financial and operational disruption.
Cybersecurity incidents can be reported to CIRT-BS at soc@cirt.bs or through its official website.