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TCI NIB informs of new procedures; includes e-payments to beneficiaries

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#TurksandCaicosIslands – March 18, 2020 — The Turks & Caicos Islands National Insurance Board wishes to advise you – our customers- that we have been monitoring and preparing for a possible COVID-19 outbreak.

We wanted to share with you our plans to mitigate potential interruptions in our services. As circumstances change, we continue to adapt our plans to address the safety of our customers and employees. For the time being, we will continue to maintain our regular business hours. We will follow the Ministry of Health’s recommended precautionary protocol and will adjust our business hours as the ministry guides. We have taken steps to pay pensions early for March; pensions will be paid on Wednesday, March 18, 2020.

As we continue to monitor the impact and progress of the COVID -19 pandemic, we are continuing to adapt our plans to ensure the continuity of our vital services. To this end, we have established an email account dedicated to receiving benefit claims. Please email your applications with all the supporting documents to NIBClaims@tcinib.tc.

Kindly refer to our website for further details. Under the current circumstances, it will be difficult to issue cheques. All beneficiaries who are currently receiving a payment from the NIB by cheque, or will be submitting a claim, are required to provide a bank account number to facilitate direct deposits.

As always, the health and safety of our customers and colleagues is our top priority. Management has implemented precautionary measures to protect against the spread of the virus.

Sick employees are required to stay at home.

We have also provided all staff with sanitization products and protective gear. We have put in place enhanced cleaning measures, including periodic cleaning during business hours in heavily trafficked areas, including reception, restrooms, and staff work stations.

While our offices are open to serve our customers, we understand that in the current environment, some customers would prefer not to visit an office. Additionally, it is also our aim to minimize foot traffic in our offices.

Please feel free to contact us on telephone numbers 649-946-1048/9 in Grand Turk, and 649 941- 5806/5906 in Providenciales; or by email at nib@tcinib.tc. with your queries.

This is uncharted territory for us, but the NIB remains committed to serving you. After the twin storms in 2017, we were one of the first institutions to mobilize and reopen our doors after the “all clear,” and we are committed to taking the necessary actions to help support our customers and staff during this challenging time.

The National Insurance (Benefits) Regulation makes provision for the payment of a sickness benefit to persons under quarantine provided all other conditions for the benefit are met.

Applicants must have the requisite contribution payments and supporting medical certificate or other documentation from the Public Health Department, mandating the segregation. We encourage you to closely monitor and be guided by recommendations and instructions from the Ministry of Health.

Stay safe, and may God keep us all in His protective care.

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Police Commissioner Honoured with Distinguished Civic Service Award at TCHTA Star Awards

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Providenciales, Turks and Caicos Islands – Commissioner of Police Fitz Bailey has been recognised for his contribution to national security and the tourism industry, receiving the Distinguished Civic Service Award at the Turks and Caicos Hotel and Tourism Association’s Star Awards held on February 19, 2026 at Beaches Turks and Caicos.

The annual awards ceremony is the premier recognition event for the territory’s hospitality sector, bringing together industry leaders, executives and frontline professionals to celebrate excellence and the individuals whose work strengthens the destination’s global reputation.

Commissioner Bailey was honoured for his strategic leadership in the fight against crime and the measurable reductions in major offences, efforts widely credited with improving public confidence and reinforcing the Turks and Caicos Islands’ standing as a safe and competitive tourism jurisdiction.

In accepting the award, the Commissioner dedicated the recognition to the officers and staff of the Royal Turks and Caicos Islands Police Force, praising their commitment and professionalism in what he described as a collective national effort to make the islands more secure.

The TCHTA Star Awards spotlight the link between public safety and tourism performance, acknowledging that a stable and safe environment is essential to visitor confidence, investment and the continued growth of the sector.

This year’s ceremony featured high-energy hosting by Super P the Entertainer, with Omega serving as awards announcer, as the industry gathered to honour the people and partnerships that continue to elevate the Turks and Caicos brand.

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New Chartered Accountant Member Appointed to The Integrity Commission

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Darius E. Ferguson, Member of the Integrity Commission Board

Providenciales, Turks and Caicos Islands – Friday, 27 February 2026: Her Excellency the Governor, Dileeni Daniel-Selvaratnam, today announced the appointment of Mr. Darius E. Ferguson as a Member of the Integrity Commission Board, serving as the Chartered Accountant Member in accordance with Section 3(2)(a) of the Integrity Commission Ordinance. His appointment is for a period of three (3) years and follows consultation with the President of the Turks and Caicos Islands Society of Professional Accountants.

Mr. Ferguson, with family ties to Providenciales and South Caicos, is a Chartered Accountant with over twenty years of senior leadership experience across aviation, finance, technology and consultancy, he brings a strong and diverse background in financial governance, regulatory compliance and strategic planning.

A former Chief Financial Officer of Sky Bahamas Airlines for a decade, Mr. Ferguson managed all financial reporting, regulatory engagement, capital projects and commercial development initiatives. He previously served in senior audit roles at both Ernst & Young LLP and PricewaterhouseCoopers LLP, leading high‑risk audit engagements and ensuring adherence to international financial and accounting standards.

Throughout his career, Mr. Ferguson has demonstrated a strong commitment to professional ethics, community leadership and organisational accountability. His experience across corporate governance, financial oversight, and operational risk management will bring valuable strategic insight to the Integrity Commission.

Her Excellency the Governor welcomed the appointment, stating:

“Mr. Ferguson’s extensive background in financial management, auditing and governance, together with his leadership experience across both corporate and community sectors, make him well‑suited to serve on the Integrity Commission. His appointment strengthens our ongoing commitment to integrity, transparency and accountability in public life. I am confident that he will make a meaningful contribution to the Commission’s important work.”

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Multi-Agency Planning Enforcement Action Conducted in Five Cays

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Providenciales, Turks and Caicos Islands – Friday, 27 February 2026: The Informal Settlements Unit (ISU), in collaboration with key government agencies, coordinated a multi-agency enforcement exercise on Thursday, 5 February 2026, at Block and Parcel 60503/17 in the Five Cays area.

The exercise was led by the Planning Department, pursuant to its statutory authority under the Physical Planning Act to address unauthorised development. The ISU coordinated the operation, with support provided by the Crown Land Unit and the Turks and Caicos Islands Border Force, while the Royal Turks and Caicos Islands Police Force ensured security throughout the activity.

The enforcement action formed part of a Public Private Partnership initiative between the Turks and Caicos Islands Government and private landowners. The registered owners of the land would have sought the state’s assistance to issue copies of Section 58 Enforcement Notices on unlawful structures identified on the parcel. The subject parcel comprises approximately 25 acres extending across Millennium Highway.

During the exercise, a total of fifty-four (54) copies of the Enforcement Notice were issued on structures located on the parcel. Notices were affixed to structures and served on persons found to be occupying illegal developments.

The Informal Settlements Unit reiterates that these coordinated enforcement exercises form part of the Government’s ongoing efforts to uphold planning regulations, protect property rights, and promote orderly and lawful development. Persons undertaking construction are reminded that development without the requisite planning approvals is unlawful and subject to enforcement action.

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