TCI News
InterHealth Canada – TCI Hospital promotes Patient Safety with fun team building activity
#Providenciales, Turks and Caicos Islands – InterHealth Canada – Turks and Caicos Islands Hospital hosted a team building activity across medical centers called ‘The Amazing Race’ during the months of November and December to reinforce various organizational practices (ROP’s) for patient safety.
Teams were required to out-smart and out-race their fellow competitors’ in brain teaser exercises across numerous checkpoints with the ultimate goal of getting to the finish line in the quickest net time. Participants comprised of employees from facilities management and clinical departments.
Each checkpoint required teams to complete a challenge to receive their next clue as a reward. Teams were mandated to present evidence of task completion, similar to the format used in real health care accreditation assessments.
Bonus time credits of 30 minutes were granted for certain tasks and deducted from the end finish time. Other activities for staff included health and wellness screenings and a raffle for health prizes. Below is an outline of the instructions given to participants during the Amazing Race component.
- IN ORDER TO COLLECT YOUR FIRST CLUE:- Look at the jar of kettle corns. Guess how many kettle corns are in the jar. Write your guess on your notepad and hand it to the gatekeeper. If your team is off by more than 50 candy corns, she will tell you if your guess is too high or too low. If your guess is not within 50candy corns, you must wait one full minute before guessing again. Once your guess is within 50 candy corns, you will receive your first clue.
- CLUE NO. 1- CONGRATULATIONS YOU HAVE WON YOUR FIRST CLUE, BUT TO MOVE ON, THIS IS WHAT YOU MUST DO… FIND ME IN THE ROOM WHERE MANAGERS MEET TO COMPLETE YOUR NEXT FEAT. [ANSWER: BOARD ROOM]
- ROAD BLOCK – IN ORDER TO RECEIVE YOUR NEXT CLUE YOUR TEAM MUST WORK TOGETHER TO UNSCRAMBLE THE FOLLOWING PHRASES THAT REPRESENT REQUIRED ORGANISATIONAL PRACTICES – ONCE CORRECTLY COMPLETED, YOU CAN CONTINUE YOUR JOURNEY. COLLECT YOUR NEXT ENVELOPE TO VIEW CLUE NO.2.
- CLUE NO. 2- YOUR NEXT TASK LIES AHEAD, PLEASE DO NOT CEASE, FIND IT WHERE WE REST THE DECEASED. [ANSWER: MORGUE ENTRANCE]
- SPEED BUMP- HIGH FIVE!- ALL TEAM MEMBERS MUST GIVE A PSA/PORTER/CLEANER A HIGH FIVE AND TELL THEM JOB WELL DONE! THE RECIPIENT OF THE HIGH FIVE MUST SIGN TO SAY THAT THIS CAME TRUE, THEN MOVE ON TO RETRIEVE THE NEXT CLUE. FIND ME WASHING ALL DAY LONG, CLEAN AND WARM IS WHERE I BELONG. [ANSWER: LAUNDRY DEPARTMENT]
- CLUE NO. 3- TO FIND YOUR NEXT CLUE, GO TO WHERE AT 38 WEEKS YOU ARE DUE, SHUUU! DON’T FLUTTER LIKE A BIRD, I’M SITTING WHERE YOU WRITE ON ME BUT LEAVE NO WORDS. [ANSWER: MATERNITY FRONT DESK]
- CLUE NO. 4- VISIT THE DEPARTMENT WHERE YOU ENTER WITH ALL THE PARTS YOU’VE GOT. HOWEVER, WHEN YOU LEAVE, YOU MAY NOT. [ANSWER: SURGICAL SUITES]
- SPEED BUMP- TAKE THREE GROUP PICTURES WITH FIVE DIFFERENT CONSENTING PATIENTS HOLDING “THE WORLD QUALITY DAY”- “TCI HOSPITAL BUILDING QUALITY RELATIONSHIPS ONE PATIENT AT A TIME” SIGN. COLLECT THE NEXT ACTIVITY FROM THE LADIES WHO HELP US REMEMBER WHAT WE SAY… USING HOURS TAKING MINUTES AWAY…[ANSWER: EXECUTIVE SECRETARY OFFICE]
- ROAD BLOCK- “THE PITCH” EACH TEAM MEMBER MUST HAVE A CONVERSATION WITH TWO PATIENTS IN THE OUTPATIENT DEPARTMENT INCLUDING THE FOLLOWING SCRIPT:- “Good Day Sir/ Madame, We at the TCI Hospital need your help to ensure that every patient in our care is kept safe from any harm. The patient is also a part of the team. As part of the care giving team we need you to always raise concerns, ask questions and speak up if you don’t understand what is being communicated. Please also remember, clean hands makes for safe care. Ask your health care provider to clean their hands before touching you. Together we can ensure safety for all. Thank you.”
- YOU ARE ALMOST DONE; THE PATIENT MUST NOW SIGN TO ENSURE THAT THIS TASK WAS WON. COLLECT THE NEXT CLUE WHERE THE HOSPITAL WELCOMES YOU! [ANSWER: MAIN RECEPTION DESK]
- CLUE NO. 5- HERE’S WHAT YOU MUST DO- GO TO THE OFFICE WHERE BUGS ARE BANNED AND BE SURE TO SHOW YOUR HAND. [ANSWER: INFECTION PREVENTION AND CONTROL DEPARTMENT]
- SPEED BUMP- THIS IS A MUST, CLEAN HANDS WE MUST TRUST! ALL TEAM MEMBERS MUST DEMONSTRATE CORRECT HAND WASHING TECHNIQUES WITHIN A 20-30 SECOND WINDOW.
- CLUE NO. 6- QUICK!!! TIME IS WASTING, YOU’RE ALSO DONE, HOWEVER YOU MUST RETURN TO WHERE YOU’VE BEGUN..ALL CLUES IN HAND.
PRESS RELEASE: INTERHEALTH CANADA, TCI (Jan 20, 2020)
News
The Department of Trade, Industry & Fair Competition to Host Export Readiness Workshop Under the theme “Empowering TCI Businesses for Local Growth and Global Markets.”
TCI News
Experience Turks and Caicos and Aquila Host Product Development Workshops to Strengthen Sister Islands Tourism
PROVIDENCIALES, TURKS AND CAICOS ISLANDS – Experience Turks and Caicos, in collaboration with the Aquila Center for Cruise Excellence, successfully hosted a Product Development Workshop for tourism stakeholders from North Caicos, Middle Caicos, and South Caicos on Wednesday, January 14 and Thursday, January 15, 2026.
The workshop was designed to support tour operators, entrepreneurs, and tourism-related businesses as they adapt to the evolving demands of the global tourism industry. Participants engaged in hands-on exercises and structured sessions aimed at reimagining existing tourism products and developing new, innovative, and sustainable experiences that are market-ready and aligned with current visitor expectations.
Throughout the workshop, attendees were equipped with practical tools and strategies to develop high-impact tourism offerings, strengthen
product packaging and pricing, assess market readiness, and enhance value creation. Emphasis was also placed on collaboration, partnership development, and the promotion of sustainable practices to ensure that the Turks and Caicos Islands remain a fresh, competitive, and appealing destination. More than 20 participants representing tourism businesses across the islands took part in the training sessions.
“Experience Turks and Caicos has a responsibility to ensure that all communities across the Turks and Caicos Islands benefit from tourism. These workshops are designed to equip local businesses with the essential tools and knowledge needed to maximise the opportunities within the industry, and we look forward to supporting their continued growth,” said Mr. Paul Pennicook, Interim CEO Consultant.
Speaking on the importance of the initiative, Candesha Mills the Product Development Manager at Experience Turks and Caicos said: “We are actively working on destination development by supporting our stakeholders as they reimagine their products and experiences. Workshops like this are critical to helping businesses identify opportunities for collaboration, create bundled offerings, and develop cohesive tourism experiences that align with emerging trends and evolving visitor expectations.”
The workshops were facilitated by Ms. Ambra Attus, who guided participants through strategies for designing distinctive and engaging tourism experiences that resonate with today’s travellers.
She said: “Product development is where destinations truly define their identity, and these trainings are designed to help operators in North, Middle and South Caicos create experiences that are not only market-ready, but meaningful, high-quality, and rooted in what makes these islands truly special. These sessions reflect a forward-thinking commitment by Experience Turks and Caicos to invest in their people and in the long-term quality of the destination’s tourism product. Aquila is proud to be your training partner.”
The workshop also featured the Invest TCI MSME Team, who were on site with an information station available throughout both sessions. Stakeholders had the opportunity to engage directly with the team, gain insights into the MSME Programme, and learn more about the range of support services, incentives, and resources available to assist business growth and development.
Experience Turks and Caicos commended participants for their commitment to investing in their businesses and contributing to the continued enhancement of the destination’s tourism product. The organisation expressed appreciation for the active participation and innovative ideas shared during the session, which are expected to contribute meaningfully to the sustainable growth of tourism in North and Middle Caicos and South Caicos.
Providenciales, Turks and Caicos Islands – Thursday, 5 February 2026: The Informal Settlements Unit (ISU), in collaboration with
partner agencies, coordinated a multi-agency enforcement exercise on Wednesday, January 28, 2026, at Silverado Wells in Five Cays. The exercise was led by the Crown Land Unit, pursuant to its statutory mandate under the Crown Land Ordinance to prevent squatting and encroachment on Crown land. The ISU coordinated the operation, with support provided by Immigration and Border Services, while the Royal Turks and Caicos Islands Police Force ensured security throughout the activity.
The enforcement action followed a series of inspections conducted by the Crown Land Unit throughout Five Cays, which identified an illegal concrete structure on the subject parcel. In keeping with the provisions of the Crown Land Ordinance, a Section 22 Notice of Illegal Occupation was posted on the structure. Following the failure of the responsible party or parties to comply within the prescribed timeframe, enforcement action was authorised.
The Informal Settlements Unit reiterates that these coordinated enforcement exercises form part of the Government’s ongoing efforts to uphold the law, protect Crown land, and manage informal settlements in a structured and lawful manner. Members of the public are reminded that unauthorised occupation and development on Crown land is unlawful and subject to enforcement action.
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News4 days agoThe Department of Trade, Industry & Fair Competition to Host Export Readiness Workshop Under the theme “Empowering TCI Businesses for Local Growth and Global Markets.”
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TCI News6 days agoExperience Turks and Caicos and Aquila Host Product Development Workshops to Strengthen Sister Islands Tourism