More Caribbean Professionals Complete Hospitality Training
MST. MAARTEN (October 14, 2019) – Hundreds of Caribbean tourism professionals are honing their skills in cutting-edge customer service training sessions presented by the Caribbean Hotel and Tourism Association Education Foundation (CHTAEF).
The Foundation provides people throughout the region with an awareness of the industry’s varied career options, as well as technical and professional development opportunities for those already in the tourism sector.
Following its successful training sessions in St. Lucia and St. Maarten, CHTAEF’s next round of training is being held in Grenada and Tobago this week.
CHTAEF Chairperson Karolin Troubetzkoy said the workshops recognized the natural hospitality of Caribbean people and how it could be enhanced to meet the changing needs of today’s traveler. The sessions also presented participants with new skills to master as they strive to surpass guest expectations.
With support from the Tourism Enhancement Fund (TEF) and the Saint Lucia Hospitality & Tourism Association (SLHTA), CHTAEF assembled over 160 St. Lucian hospitality workers last month to help polish their skills in a series of guest service training sessions, conducted by Louise John and Suzanne Shillingford-Brooks of Talkabout & Earth Solutions.
Dubbed ‘Heartfelt Guest Care to Welcome the World’, the training – launched by CHTAEF in partnership with Virgin Holidays – gave hospitality team members, supervisors, managers and owners the knowledge and the skills needed to best serve a new and diverse generation of customers.
In St. Maarten, with the support of Interval International, individual training workshops were created for professionals working at the front office, the engineering and housekeeping departments, and supervisors.
At the end of the successful training of close to 90 professionals, Troubetzkoy endorsed the need for continuing educational programs for tourism professionals.
“Our industry is flourishing but there will always be competing forces out there, so it is very important for us to ensure our hospitality workforce is well educated and prepared to ensure the Caribbean region retains its position at the top of the world’s most desirable vacation destinations,” reminded Troubetzkoy.
She highlighted the importance of sponsors such as Virgin Holidays and Interval International for opening doors not only for many young people but also for hospitality workers already in the industry, who are seeking to further their education and improve their qualifications.
CHTAEF’s partnership with Interval International has introduced sessions to Aruba and St. Maarten, while Virgin Holidays supported training in Barbados and St. Lucia. Additional training sessions are now being held in Grenada and slated for later in the week in Tobago.
About CHTA Education Foundation (CHTAEF)
The Caribbean Hotel and Tourism Association Education Foundation (CHTAEF) was established 30 years ago as a stand-alone 501(c)3 nonprofit, tax-exempt organization, through which scholarships and special assistance are available for the education of Caribbean hotel industry personnel and students pursuing careers in hospitality and tourism. The Education Foundation has awarded more than US$2 million in scholarships and grants to applicants who demonstrate a strong commitment to the hotel and tourism industry. For more information, visit www.caribbeanhotelandtourism.com/about-the-foundation, call +1 305 443-3030 or email email@example.com.
Release: Caribbean Hotel and Tourism Association Education Foundation (CHTAEF)
Header: St. Maarten hosted a successful CHTAEF training.
Insert: From left) St. Maarten’s Minister of Tourism Stuart A. Johnson; CHTAEF Chairperson Karolin Troubetzkoy; Neil Kolton, Interval International’s Director of Business Development for the Caribbean and Southeast U.S. and CHTAEF board member; Ricardo Perez, Vice President of the St. Maarten Timeshare Association; and Wyb Meijer, Executive Director of the St. Maarten Hospitality & Trade Association in St. Maarten this month.
Millions to come from FSC
#TurksandCaicos, March 17, 2023 – Revenue from the Turks and Caicos’ Financial Services Sector will more than double in the next few years, if E Jay Saunders, Deputy Premier and Finance Minister gets his way. It ‘s one of the reasons the country is investing so much capital into getting off of the EU blacklist and becoming a secure trustworthy financial destination.
“The FSC’s revenues for 2020/21 was $10.5M— the figures for 2021/22, would be about similar,” he said. He further explained that $10.5 million from the FSC represented about 2.6 percent of the country’s 408.5-million-dollar revenue. Though it increased to $14 million in the 2021/22 financial year, finance is still a small fry compared to tourism or even stamp duties but that will change, says Saunders.
“My revenue goal for the Government by the year 2029 [or] the election after the next election – is $500M. By that time, I want the financial sector (FSC) revenues to represent at least 5% ($25M). So that’s my goal for the financial sector by 2029.”
This goal, should it be met, would increase the Government’s revenue by 100 million dollars, a significant increase in spending power for local upgrades and improvements for Turks and Caicos residents and visitors.
Saunders says it’s time for the TCI to diversify its sources of revenue to make sure that what happened in the COVID-19 pandemic, which saw residents out of a job for months, will not happen again. Tourism now makes up around 80 percent of the country’s GDP. The Minister of Finance wants to push that down to 60 or even 50 percent.
Debrief on Haiti Caribbean heads visit
#Haiti, March 17, 2023 – When a CARICOM delegation visited Haiti earlier this month, conspicuously absent was the Turks and Caicos Islands despite being one of the nations most directly affected by the multi-dimensional crisis there. There is no comment, as yet from the Premier, to say why this was the case.
Still, from the expedition, CARICOM heads of Government have informed that there will be lobbying in Africa for assistance in Haiti. They say they have decided that the best course of action for the Caribbean country is to bolster the Haitian National Police and act as intermediaries with Africa and the world. The decision follows a one day visit on February 27th, and a March 5th meeting chaired by the Bahamas.
CARICOM says during the trip delegates ‘met with a broad range of Haitian stakeholders to hear their views on the way forward to a Haitian-led solution’. With that in mind it has made a decision on how to proceed.
“The Heads of Government agreed to support the Haitian National Police in their efforts to address the security situation. The focus of the Community will be the provision of training for the HNP and the provision of humanitarian assistance to HNP and the wider Haitian society, taking into account the challenging humanitarian and security situation”
It’s not clear yet where and how this training will take place. Also distinctly absent from the report, no more mention of boots on the ground from other countries despite CARICOM Member States indicating they were ready and willing should it come to that.
In addition, recognizing ‘the common historical experiences and the strong African-Caribbean relationship’ CARICOM says,
“Heads of Government also agreed to seek support from African countries for Haiti. They also agreed to work with the Governments of Canada and the United States as well as the UNDP”
Magnetic Media has reached out to the Premier’s Office to get a full debrief of the February 27th visit (led by Jamaica; including The Bahamas and Trinidad and Tobago) to learn of Turks and Caicos’ posture following the critical sessions.
New ASHLEY’S LEARNING CENTRE CONCERT
#TurksandCaicos, March 17, 2023 – Musicians from the New World Symphony will be in the Turks and Caicos in concert next month and residents are invited to attend in support of the future of Ashley’s Learning Center.
A fairly young orchestral academy based in Miami, the New World Symphony was launched in the 1980s by 1987, Michael Tilson Thomas and Ted Arison,Carnival Cruises founder. From the 1500 applicants who vie for a spot each year, the symphony accepts around 35 music graduates annually for training fellowships.
A select few of those graduates will be in country on April 8th headlining at the Ashley’s Learning Center concert ‘We’re all in this together’. The concert which also feature local artistes will be held at Brayton Hall on Venetian Road from 6 pm to 8:30 pm
Tickets are available ON ISLEHELP $75 PER GENERAL SEAT $125 PER PREMIUM SEAT $195 PER GALLERY SEAT – with /FREFRESHMENTS.
For TICKET RESERVATIONs you can call: 649-341-2304 or email EVENTS@ASHLEYSLEARNINGCENTER.ORG
FIND US ON FACEBOOK
Caribbean News7 days ago
JAMAICA: 1.3 Million Covid-19 Vaccine Doses Administered in Region
Bahamas News6 days ago
Minister Glover-Rolle Delivers CARICOM Statement at UN’s Commission on the Status of Women
Caribbean News5 days ago
Turks & Caicos inspires and debuts Drake Fashion Line, NOCTA
Government6 days ago
Right on Cue, Provo Dump burning again as CDB Consultants prepare for Community Meeting
Caribbean News6 days ago
JAMAICA: Persons Encouraged to Purchase Coffee Festival Tickets Early
Caribbean News5 days ago
UK Imposed Procurement Process Slowed TCI getting off EU Blacklist
Government1 week ago
Staff of the Vector Control Unit attend the 89th American Mosquito Control Association (AMCA) Annual Conference
Caribbean News1 week ago
TCIG attends CDB-Accelerated Sustainable Energy and Resilience Transition (ASERT-2030) Workshops