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TCI: NCS Financial expands service and welcomes Western Union’s Vigo brand

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#Providenciales, August 29, 2019 – Turks and Caicos – Executives from Western Union Caribbean were last  Friday in the Turks and Caicos to announce a new money transfer service which allows customers of NCS Financial to reach Western Union clients, anywhere.

Vigo, is a 70-year old brand and will add to MoneyGram transfers, interCaribbean airline ticket sales, mobile cell phone top-ups and UNI Transfers which are all a part of the service offerings at NCS.

“Similar to what other big companies do that offer different products or services across different markets, Western Union does the same thing.  We have the premium brand, everybody knows the Western Union brand and Vigo is used in non-exclusive markets, in non-exclusive spaces and that means in a place like NCS, you can find different brands, different options for the customers including the Vigo brand,” said Franklin Gutierrez, Head of Operations for the Caribbean. 

Mr. Gutierrez said it is a way to being closer to where Western Union customers are and the concept complements the business built by Chris and Kayon Stokes. 

Mrs. Kayon Stokes was at the media announcement and said, “We pride ourselves in customer services; that is one of our key differentiation strategies and we do have several other remittance companies here, however, we welcome anyone to use our services.  We have a suite of products that can serve within Turks (and Caicos) and outside.”

You may have already noticed the blue white and yellow logo added to the brand icons at NCS locations around town, Vigo is available in 60 countries, the team informed, with Jamaica being the first and only Caribbean country so far which allows direct bank deposits.

“Only Jamaica has been launched at this time (for direct bank deposits) but we are rapidly expanding.  You can send to the US, the UK, China and persons who are doing business in India or transactions to Turkey; the direct-to-bank services is enabled in quite a number of countries,” said Andre Largie, Caribbean Western Union.

Vigo will mean heighted safety, speed and savings, said Mr. Largie.

“For those customers who have typically sent via wire transfer, you can understand that this is far superior in the service of three factors; one, it’s faster, two the pricing is transparent.  It is ten dollars, one flat fee to send money directly to a bank account no matter the amount of money that you are sending and three it is transparent.  When you send the transaction, only the fee that you pay is the charge that you will have.  There is no fee on the receiver’s side.”

It was also explained that the Western Union locations in Providenciales will continue to operate the premium brand under the GraceKennedy banner. 

“Our Western Union service is still our flagship service. We are represented in Turk and Caicos by GraceKennedy, a Caribbean business luminary; operates in multiple countries and very well-established relationship with Western Union.  They have two locations here and those locations offer fantastic service to our customers.  The Vigo brand is about offering a service option to NCS customers,” said Andre Largie, Western Union Caribbean.

Still, it is clear this new service acquisition by NCS Financial gives the business an even greater edge over its competition in the marketplace.

“Vigo has a very personal touch which is very consistent with what we try to do at NCS.  The need came up for us to expand the options that our customers have. A brand like Vigo that is connected to a powerful global brand within itself is still niche, high quality, high touch and it fit in very well with what we wanted to do and therefore we were very pleased to have the opportunity to not so much have Vigo ourselves, but to allow the people of the Turks and Caicos to have the opportunity to experience this outstanding products,” shared Chris Stokes, Chairman and CEO of NCS Financial Services Group.

Stokes said Vigo is open to everyone and he is confident that the product speaks for itself in terms of its strength and reach.

Since July, Vigo has been available at NCS locations in the TCI.

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50 Years of Ministerial Government: Cabinet Moves to Mark Milestone Rooted in 1976 Constitution

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Turks and Caicos, March 30, 2026 – The Turks and Caicos Islands is preparing to mark a major political milestone, with Cabinet approving the establishment of a National Commemorative Committee to celebrate 50 years of ministerial government, a system first introduced under the 1976 Constitution.

The decision, confirmed in the February 10 Post Cabinet statement, signals a year of reflection on a governance model that fundamentally reshaped how the country is run — shifting from direct colonial administration toward locally led political leadership.

That shift was formalized in the Turks and Caicos Islands Constitution Order 1976, which laid the legal foundation for ministerial government and introduced a structured Executive and Legislative system.

At its core, the 1976 Constitution established an Executive Council, bringing together:

  • a Governor,
  • a Chief Minister elected by members of the Legislative Council,
  • and Ministers appointed to assist in governing the Islands.

A Very Different Government Back Then

If today’s Cabinet feels crowded, the 1976 version would have seemed almost unbelievable. There were just three Ministers serving alongside the Chief Minister — a tight, compact leadership team responsible for the affairs of an entire country. No sprawling list of ministries, no long roster of portfolios — just a handful of individuals carrying the weight of governance.

Becoming a Minister wasn’t a direct vote of the people either. You first had to win a seat in the Legislative Council, and from there, the Chief Minister would recommend who should serve. The Governor then made the appointments. In other words, political trust and alignment mattered just as much as public support — and ultimate authority still rested above the local leadership.

And as for job security? There wasn’t much of it. Ministers served without fixed terms and could be removed if they lost their seat, resigned, or if the Governor revoked their appointment. Even the Chief Minister could be ousted through a vote of no confidence. Add to that the basic requirements — being at least 21, a British subject, and meeting residency rules — and it’s clear that ministerial government in 1976 was not only smaller, but far more tightly controlled.

This marked the first time elected representatives were formally given defined roles in the administration of national affairs.

Under the Constitution, the Governor retained overarching authority, but was required in many instances to act on the advice of the Executive Council, particularly in shaping policy and overseeing government operations.

The Chief Minister, meanwhile, was positioned as the central political leader, responsible for directing government business and advising on the appointment of Ministers.

Importantly, the Constitution also allowed for the assignment of responsibilities to Ministers, giving them oversight of specific areas of government — a structure that remains at the heart of today’s Cabinet system.

Section 13 of the Order made clear that Ministers could be assigned responsibility for the administration of departments or government business, embedding accountability and functional governance into the system.

The Legislative Council, established alongside the Executive, provided the law-making body, with elected and appointed members participating in debates, passing legislation, and representing the interests of the Islands.

Together, these provisions created the framework for what is now recognized as ministerial government — a hybrid system balancing local political leadership with constitutional oversight by the Governor.

The explanatory note of the 1976 Order describes it as introducing “new provisions for the Government of the Turks and Caicos Islands,” including the creation of a Legislative Council with elected members and Ministers appointed on the advice of the Chief Minister.

Fifty years on, that structure has evolved through subsequent constitutional changes, but its foundation remains rooted in the 1976 framework.

Cabinet’s decision to establish a commemorative committee suggests that the anniversary will not only celebrate political progress, but also invite reflection on how effectively the system has delivered on its promise of representation, accountability, and governance.

As the Islands approach this Golden Jubilee, attention is likely to turn not only to the achievements of ministerial government, but also to the ongoing question of how the system continues to serve a modern and rapidly developing Turks and Caicos Islands.

Developed by Deandrea Hamilton • with ChatGPT (AI) • edited by Magnetic Media.

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Government Moves to Amend Destination Management Fee Law

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Turks and Caicos, March 30, 2026 – The Turks and Caicos Islands Government has signaled changes to its tourism funding framework, with Cabinet approving draft amendments to the Destination Management Fee Act 2023.

The decision was confirmed in the Post Cabinet statement following the February 5 meeting, chaired by Governor Dileeni Daniel-Selvaratnam, where members agreed to move forward with revisions to the law governing the collection and administration of the fee.

The Destination Management Fee, introduced in 2023, is applied to travelers entering the country and is embedded within the cost of travel. The charge was designed to support tourism-related development, including marketing, infrastructure, and sustainability initiatives.

At the time of its introduction, the fee was linked to the establishment of a Destination Management and Marketing Organisation (DMMO), which was expected to coordinate tourism strategy and enhance the visitor experience.

However, recent developments have shifted that landscape.

The DMMO has since been discontinued, raising new questions about how funds generated through the fee are being managed and what structure will now guide tourism development efforts.

The Cabinet note does not outline what specific changes are being proposed under the amended legislation.

It also does not indicate whether adjustments will be made to:

  • who pays the fee,
  • how it is collected, or
  • how the revenue is allocated and overseen.

The move to amend the law comes amid broader government efforts to strengthen revenue collection and compliance, including updates provided to Cabinet on the work of the Drag-Net Steering Committee — a multi-agency initiative focused on improving government revenue systems.

The lack of detail surrounding the amendments leaves several key questions unanswered, particularly given the fee’s direct impact on both visitors and residents and its role in supporting the country’s tourism economy.

Any changes to the Act would require further legislative steps, including presentation to the House of Assembly, before taking effect.

For now, the Cabinet’s approval signals that the government is moving to revise a policy that is already in force — but without yet disclosing how those revisions will alter the current system.

As tourism remains the backbone of the Turks and Caicos Islands economy, clarity on the future of the Destination Management Fee — and the framework it supports — is expected to be closely watched in the weeks ahead.

Developed by Deandrea Hamilton • with ChatGPT (AI) • edited by Magnetic Media.

Photo Credit: TCIAA

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Flow TCI Empowers Local Communities with ‘Project EmpowerHER’

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Turks and Caicos Islands (March 30, 2026) – Leading telecoms provider Flow has strengthened its commitment to community welfare with a substantial donation of personal care and self-care items to the Turks and Caicos Islands Red Cross, marking a significant contribution in support of International Women’s Month.

The donations, collected throughout March under the theme ‘Give to Gain’, were driven by Flow’s internal initiative, ‘ProjectEmpowerHER’ where employees across the business contributed essential feminine items, underscoring the company’s continued dedication to supporting the health, dignity, and well-being of women and girls across the Turks and Caicos Islands.

“International Women’s Month serves as a powerful reminder of the work still required to support women in our communities,” said Joanne Missick, Country Manager, Flow Turks and Caicos.

“Through ‘ProjectEmpowerHER’, our team wanted to take meaningful action and the ‘Give to Gain’ theme highlights that when we support others, we strengthen the entire community. I am incredibly proud of the generosity shown by our staff, and equally proud that Flow can play a part in creating safer, more supportive environments for women across our islands.”

The handover ceremony, held this week at the Red Cross headquarters, represents an important component of Flow’s corporate social responsibility agenda.

“We are extremely grateful for this contribution from Flow,” said Tuvol Higgs, Office Manager, Turks and Caicos Islands Red Cross.

“Partnerships like this reinforce the strength of our community network, and Flow’s support allows us to extend our reach even further. Their generosity will make an immediate and meaningful difference in the lives of the women we serve.”

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