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TCI: Overtime and Holiday Pay for Immigration Officers

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#Providenciales, May 28, 2019 – Turks and CaicosOThe Ministry of Immigration, Citizenship, Labour and Employment Services refer to a cartoon rendition “Under the Tree” by Benneth Williams on 7 page of the May 18 – 24, 2019 edition of the Turks and Caicos Weekly Newspaper.

The cartoon depicts several assumptions and more notably the references to the questions surrounding the payment of “nightly, holidays and weekends pay”.

It is necessary for the Ministry responsible to clarify and correct the article for the benefit of the general public.

In March 2017, an Audit was undertaken of the overtime paid by the Immigration Department. Recommendations from the report included:

  • Adherence to the overtime rates stipulated in the Public Service Handbook
  • A Shift system should be implemented at the Providenciales Airport, Blue Heron and other units where it may be feasible.

On April 12, 2018, a shift system was implemented to ensure officers are not overworked, assist in reducing the need for overtime and provide adequate Immigration overage at the Ports.

This was done in accordance with Section 3.1 of the Public Service Handbook 2016 which outlines the following terms and conditions of the Shift or Roster Systems

Some officers are required to work on a shift or roster system.  This will be noted on the job description.  The Delegated Manager will determine the shift pattern or roster.   The shift pattern or roster will be given to officers in writing at least 7 working days before its operation.

The following rules apply to any such systems: 1. The total hours of work will be on average no more than 40 hours per week and no less than 34.5 hours per week over the period of a month (pro rata for part-time officers). 2. In any one week, the working hours will not exceed 48 hours. 3. In any one day, the working hours will not exceed 12 hours. 4. In any one day, at least 11 consecutive hours are not scheduled for work. 5. Lunch time is not counted as working hours. 6. Lunch time will be a minimum of 30 minutes. 7. A lunch break must be taken if the work day is more than 6 hours. 8. At least one day each week will be free of working hours.

Overtime and Holiday will be paid as per Handbook after 40 hours per week are exhausted.

Prior to the introduction of the new system, all staff were paid a flat overtime rate of US$8.00 per hour and US$10 .00 per hour for weekends and holidays.

Please see below table of comparatives of Old Rates and Current Rates of Overtime. Note that current rates in some cases have increased more than 270%:

Rates Prior to April 2018 and Current Rates
Old Rate Current Rates
Category Previous Rates Assistant Immigration Officer Immigration Officer Senior Immigration Officer Overtime/Holiday  Percent Increase Range
Overtime $8.00 $18.63 $22.22 $27.86 132.87 % to 248.25 %
Holiday $10.00 $24.39 $29.63 $37.15 143.9  % to 271.5 %

In addition, staff were paid retroactively (back pay) in accordance with the Public Service Handbook 2016 one year difference between the old rate and current rates. The average pay out for twenty one (21) staff was US$10,895.45.

The actions taken by the Government was to ensure full compliance with the laws and rules that govern the Public Sector and the entitlement therein.

The performance outturns articulated during the recent Budget Address by the Deputy Premier now former Minister responsible is a clear indication that the Department is taking the required initiatives to meet its broad objective which is, to better protect the borders of the Turks and Caicos Islands. The Ministry and Department appreciate the hard work that takes place on a daily basis by staff to achieve these outcomes.

Release: TCIG

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Bahamas News

Bahama Brass Band Invitation Sparks Heritage Debate Ahead of TCI Constitutional Holiday

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Turks and Caicos, August 20, 2026 – The planned participation of the Bahama Brass Band in the Turks and Caicos Islands’ inaugural Constitutional Holiday celebrations on August 30 has sparked public debate over culture, heritage and the historical contributions of Turks and Caicos Islanders abroad.

Organizers defended the invitation, saying the band’s inclusion is intended to highlight the deep historical ties between the two countries and honor Turks and Caicos men who helped establish and develop the institution in Grand Bahama.

According to the organizers, the Bahama Brass Band began in 1955 in Pine Ridge, Freeport, with Turks and Caicos Islanders, including the late Deacon Reuben Hall Sr. of Middle Caicos and Jenkins Williams and Mervin Hendfield of North Caicos, among those who helped build its foundation. The band eventually grew to more than 50 men.

The organizers also pointed to the participation of Turks and Caicos men in The Bahamas’ Independence celebrations on July 10, 1973, arguing that their contributions became part of Bahamian history while maintaining strong connections to their homeland.

Supporters say bringing the band home represents an opportunity to honor those pioneers, showcase their regional influence and expose younger generations to an important part of Turks and Caicos history.

However, concerns raised publicly described the invitation as potentially disrespectful to local culture and heritage. Organizers acknowledged those concerns, apologizing to anyone who felt overlooked or offended, while maintaining that no disrespect was intended.

The committee said the event should ultimately unite rather than divide, presenting the band’s history as evidence of the reach and resilience of Turks and Caicos heritage.

PHOTO CREDIT: Bahamas Brass Band

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News

BermudAir Launches New York Area’s First Nonstop Service to South Caicos, Now Just a 3.5 Hour Flight from Newark

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Twice-Weekly Nonstop Flights Begin December 20 with Fares from $347 One Way, Creating Direct Access to Salterra Resort & Spa

– New Route Expands BermudAir’s Winter Turks & Caicos Network –

 

[New York, NY – August 20, 2026]BermudAir, the leading premium leisure carrier to Bermuda and the Caribbean, today announced it will introduce nonstop flights to South Caicos from Newark this winter.  The route places one of the Caribbean’s most secluded island destinations just 3.5 hours from the New York area for the first time.

The new service starts on December 20, 2026, operating on Sundays and Thursdays, and will be the only nonstop service to the destination from the New York area.  This seasonal service will operate through April 25, 2027.  Fares start at $347 one way ($773 roundtrip) and go on sale today.

The new South Caicos route creates gives travelers two distinct luxury resort options, with direct access to Salterra, A Luxury Collection Resort & Spa, recently named the No. 1 resort in Turks and Caicos by Condé Nast Traveler.

Set across 85 beachfront acres with a 3,000-foot private white-sand beach, Salterra brings a full luxury resort experience to an island still defined by its historic salinas, pristine waters, bonefishing flats and uninhabited cays. Upon landing at South Caicos International Airport (XSC), guests are approximately 10 minutes from the resort.

While flights go on sale today, the airline’s BermudAir Holidays vacation-packaging division will offer curated travel to South Caicos from next month, featuring flights, hotels and authentic island experiences, with bundled discounts and value-added perks, making it even easier to explore the destination.

Previously BermudAir announced seven new routes to Providenciales in Turks and Caicos, from Newark (EWR), Boston (BOS), Baltimore-Washington (BWI), Raleigh-Durham (RDU), Fort Lauderdale (FLL), St Petersburg/Tampa (PIE) and Toronto (YYZ) which will all start in December except for Fort Lauderdale which begins October 26.

Expanded Winter Season

  • To South Caicos:
  • Twice-weekly nonstop from Newark (Sundays and Thursdays) from December 20 through April 25, 2027.
  • To Turks and Caicos:
  • Weekly nonstop from Newark (Saturdays) and one weekly direct service (Thursdays) from December 19 through April 29, 2027;
  • Weekly nonstop service from Boston (Saturdays), from December 19 through May 1, 2027;
  • Weekly nonstop service from Baltimore-Washington (Thursdays), from December 24 through April 29, 2027;
  • Twice-weekly nonstop service from Raleigh-Durham (Thursdays and Sundays), from December 20 through May 2, 2027;
  • Thrice-weekly service from Fort Lauderdale (Mondays, Wednesdays and Fridays), from October 26 through May 3, 2027;
  • Twice-weekly nonstop service from St Petersburg/Tampa (Mondays and Thursdays), from December 21 through May 3, 2027; and
  • Weekly nonstop service from Toronto (Saturdays), from December 19 through May 1, 2027.

“We’re thrilled to continue expanding our Caribbean network as the premium leisure carrier from North America,” said Adam Scott, Founder and CEO of BermudAir. “Now New Yorkers can fly nonstop to two distinct sides of the Turks and Caicos Islands — Providenciales and the secluded island of South Caicos, home to the exquisite Salterra and Sailrock South Caicos resorts.”

The airline consistently earns Net Promoter Scores of 70+, one of the highest ratings in the airline industry.  All flights will be operated on comfortable Embraer E190 aircraft, offering passengers the airline’s signature warm service and authentic island hospitality.

“South Caicos has always felt worlds away, and that is part of its magic,” said Michael Tibbetts, Founder and CEO of Salterra. “Beginning this winter, guests can fly nonstop from Newark in 3.5 hours, land at one of the newest international airports in the region and be at Salterra minutes later. This route makes a long weekend escape and an extended stay to one of the Caribbean’s most unspoiled islands remarkably easy, without changing the sense of discovery that makes South Caicos so special.”

For more information or to book flights, visit www.flybermudair.com. Salterra will offer dedicated stay packages timed to BermudAir’s Thursday and Sunday nonstop service. To book a stay at Salterra, A Luxury Collection Resort & Spa, visit www.salterra.com

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News

Salt Cay Water Shortage Unresolved as Residents Question Promised Relief

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SALT CAY — Residents say Salt Cay’s prolonged water shortage remains unresolved, with no visible activity or relief from the measures Government said would be advanced last week.

The crisis began in June after a critical filter failed at the island’s reverse osmosis plant, severely disrupting local water production. Residents told Magnetic Media Tuesday morning that neither the replacement filter nor the promised bulk shipment of emergency water appeared to have arrived.

Minister of Innovation, Technology and Energy E. Jay Saunders, however, said the filter is already on Salt Cay.

“The RO filter is on Salt Cay and it’s being installed,” Saunders told Magnetic Media.

The large emergency water shipment has not materialised. Saunders said transporting more than 1,000 gallons in a single container requires a barge, and officials are still attempting to source one.

Government had previously indicated that it would try to deliver up to 2,500 gallons to partially replenish Salt Cay’s depleted storage tanks while repairs continued.

Saunders had initially projected that the RO plant would be fully operational by August 19. He now says the system is expected to return to full operation “in a few days.”

For residents, however, the immediate reality remains unchanged: the shortage continues, the bulk water has not arrived and the promised relief is not yet flowing.

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