TCI News

Turks and Caicos Collection Staff Awards

Published

8 years ago

February 7, 2019

#Providenciales, February 7, 2019 – Turks and Caicos – The beach deck of Beach House, the turquoise waters of the TCI and that famous tropical trade breeze formed the perfect backdrop for the Turks and Caicos Collection Staff Awards on Tuesday, February 5, 2019. The ceremony recognized the OUTSTANDING achievements and 10 years of dedication of their staff. The event re-enforced the important role of the staff to the overall success of the company and the tourism sector generally.

Imperial Laundry Long Service Awardees

n the presence of members of the senior management, CEO of Waterloo Holdings Ltd (WIHL) Mrs. Caroline Van Scheltinga commented that this ceremony is held quarterly as a tradition of appreciation and encouragement to the staff and in recognition of their loyalty and devotion to hard work. CEO Van Scheltinga told staff that they all do so many things that blow her away every day with the delivery of exceptional service and that with any other team the goals and accomplishments might just not have been possible, but you all make me realize we can do anything together.

Emphasizing team work, Mrs. Caroline Scheltinga said “Teamwork gives us the edge that makes winners out of all of us. Thank you for everything. Thank you for making each day of work something we can all be proud of.”

Director of Human Resource Wayne Garland echoed the sentiments of the CEO in his remarks stating that our human resources are our assets we’re most proud of. “Like a circle, the pursuit of excellence has no end. We salute your unwavering commitment to outstanding performance each day.

Armando Pizzuti, Vice President of Hospitality Services expressed thanks to staff of the Collection and remarked, “The success of our organization is a direct result of your efforts and dedication. Your commitment to quality and personal and professional integrity is the differentiating factor that sets us apart from our competition.”

A proud VP of Hospitality Services with obvious admiration congratulated the resort teams. He went on to say “Today, we celebrate you, your individual and collective contributions to our success, and we look forward with great expectancy to many more good years to come.”

TCC staff will be honoured in five categories of awards:

Resort Shining Star
Supervisor of the Quarter
Employee of the Quarter
Heart of Hospitality
Manager of the Quarter

Additionally, nine staff will be honoured for their long service to Turks and Caicos Collection. These staff members have dedicated ten years (or more of committed, loyal and exemplary service to the company which has contributed to the organisation’s overall success.

The long service awardees are:

Marie Dorelus 15 years Imperial laundry
Zandley Anderson 15 years Imperial laundry
Ardene Mullings 14 years Imperial Laundry
Ricardo Santos 11 years Imperial Laundry
Alejandro Cuadra 11 years Imperial Laundry
Hendrika Arthur 10 years WIHL
Roselande D’Aout 10 years Alexandra Resort
Riguad Donus 10 years Imperial Laundry
Yohlean L. Smith 10 years Alexandra Resort

ALEXANDRA RESORT-3rd QUARTER HONOUREES

FARAR BOSICAULT -Resort/Hotel Shining Star. You are truly deserving of this award as you are indeed a shining star.! Congratulations Farar for being a shining star and bringing us joy!

REGINALD FORBES -Supervisor of the Quarter

This supervisor is nominated for outstanding performance in the 3rd quarter because of consistency and dedication to service excellence. Congratulations Reggie Forbes!

Alexandra Resort Staff

JOSIANNE DUMME-Employee of the Quarter

Always on time, works well with others, always willing to learn new things stay back when ask too and goes the extra mile. Congratulations Josianne! You’re a Shining Star!

CLERVIL TEODEL – Heart of Hospitality

This individual possesses the best never say NO attitude. You are a Rockstar and we wouldn’t be able to be a successful as we are without you. Congratulation Clervil “Artist” Teodel.

LILLA WILLIAMS – Manager of the Quarter

Being a veteran in her field, she produces results; instead of giving excuses she provides solutions. Congratulations Lilla “Lil” Williams.

ALEXANDRA RESORT- 4th QUARTER HONOUREES

LUCKSON BLANFORT – Resort/Hotel Shining Star

You are a fantastic employee who always shows up to work on time. Congratulations Luckson “LUIGI” Blanfort!

NATALIA URBE – Supervisor of the Quarter

You lead with great enthusiasm and good ethical behaviour. Congratulations Natalia Urbe we are thankful for your dedication and hard work.

DERRICKA DAMES – Employee of the Quarter

A hard-working individual with great determination that will to go above and beyond to ensure that our guests are satisfied. Congratulations Derricka for becoming a leader and ensuring guests and colleagues are satisfied at all times.

RENANTE PEDOR – Heart of Hospitality

This individual is nominated for their outstanding performance in providing service to guests, pride in their work and performs with little supervision. Congratulations Renante Pedor! We love you and appreciate you.

LATISHA- Manager of the Quarter

BEACH HOUSE – 3rd QUARTER HONOUREES

DeWAYNE BOGLE -Resort/Hotel Shining Star

It is not only your colleagues who enjoy and appreciate the service you provide but also the guests who continuously rave about you friendly and professional approach. Congratulations Dewayne Bogle for your hard work and dedication.

LATOYA HARRIS-Employee of the Quarter

Beach House Staff

You are very dependable, hardworking, fun and loving. With your attitude and work ethics you will go very far in the hospitality industry. Congratulations Latoya Harris please continue to be the dedicated individual that you are.

REBBY BUKING – Manager of the Quarter

We would like to commend this manager for her outstanding and consistent work at Beach House over the last year. We see an abundance of potential in you and we’re excited about what your future in this industry can become. Congratulations Rebby Buking!

BEACH HOUSE – 4th QUARTER HONOUREES

ALBERTO VOLORIO-Employee of the Quarter

You have been nominated for Employee of the 4th quarter based on your personality and willingness to always work hard without fail. Congratulations Alberto Vilorio from the entire Beach House team!

MAYRA REYES – Manager of the Quarter

You have worked extremely hard developing and delivering our all-inclusive concept ensuring our concept is up to standard. You demonstrate only the best work ethics and understand what it takes to deliver upscales service. Congratulations Mayra Reyes for your tremendous contribution!

BLUE HAVEN RESORT – 4th QUARTER

ANGELINA AUGUSTINE- Resort/Hotel Shining Star

Your “radiant morning smile” is always noted in the TripAdvisor comments made by guest. You perform your role with high efficiency and dependency. Congratulations Angelina Augustine for always ensuring breakfast is a delight for all our guests!

ROSANYILI GARDINER – Supervisor of the Quarter

In many ways you have exceeded the requirements and expectations for this award. You are hardworking, dependable, honest, talented and a dedicated individual. Congratulations Rosanyili Gardiner

CHEF PERRY ACOSTA – Heart of Hospitality

Your commitment to total guest satisfaction is always noted by the quality of products produced. Your superiors describe you as a true team player who is always willing to fill in whenever someone is absent. Your calm demeaner, team loyalty and creative skills makes you deserving of this heart of hospitality award. Congratulations

Blue Haven Staff

Chef Perry Acosta from the entire Blue Haven team!

O’NEIL RILEY– Manager of the Quarter

You possess excellent leadership qualities and is respected by the entire Blue Haven Team. your passion for serving guest is evident by the raving reviews found on trip advisor. One guest describes you as someone who “creates memorable experiences”. Congratulations O’Neil Riley!

BLUE HAVEN MARINA – 3rd and 4th QUARTERS

TIFFANY HANDFIELD – Employee of both Quarters

You work excellent and professionally with the team as well as our clients. You handle many tasks and challenges without hesitation and is never afraid to seek assistance and put into practice the new knowledge obtained-an quality which is very critical in our industry. Congratulations to 3-time employee of the quarter winner Tiffany Handfield!!

AMBERGRIS CAY – 4th QUARTER HONOUREES

CAROLEAN PADUA – Resort/Hotel Shining Star

Dependable, organised, always sincere and very professional. Positive attitude, respectful and doesn’t shy away from new duties. A brilliant career ahead of her in the industry. Congratulations Carolean!

SHAUN AUSTIN -Supervisor of the Quarter

Your knowledge, skills willingness to help others and your dedication has positively impacted the entire team. You are a true champion with a tireless commitment to serving guests, owners and colleagues. Congratulations Shaun! Well done!

CARMEN SMITH-Employee of the Quarter

Ambergris Cay Staff

A great leader, caring employee and colleague, warm heart and great sense of honour. A dedicated employee who works hard every single day to ensure guests’ needs are met. Congratulations Carmen! Thank you!

CLAUDE AGENOR – Heart of Hospitality

Goes beyond what is expected of him, great attendance and always strives to be accurate and detailed. Congratulations to Claude!

FRANCISCO HODGE– Manager of the Quarter

An incredible work ethic and never misses work! Kind, courteous and a team player. A walking billboard for Ambergris Cay and the Turks and Caicos Collection. Don’t change Francisco. Congratulations! Thank you.

TCC MOST MENTIONED EMPLOYEE (TripAdvisor)

PEJOE CESAIRE

With over 50 mentions during January to December 2018 this employee was most deserving of this award. Some of the comments guests made were:

“You always had a smile and understood our jokes.” “You did an amazing job taking care of us, you were the friendliest staff.” “Special shout out to our favourite person, you were fantastic. Your upbeat personality shone and you were always making sure my father in law was taken care of.” “You are super fun and the kids thought it was great when you jumped in the pool fully clothed to help with the volleyball game. Thanks to you we will be back!” “Ask for him, he is the best!”

Let’s hear it for Pejoe Cesaire of the Alexandra Resort the most mentioned employee for 2018.

The winner of this award is selected based on the number of positive mentions received from guests on TripAdvisor. The winner of the award with receive a certificate, round trip ticket for two (2) to New York and cash prize.

Release: Peak Consulting Ltd.

News

Saunders Tells Caribbean Media: Be Seen, Be Heard – But What About TCI

Published

1 day ago

August 25, 2026

Deandrea Hamilton

by Deandrea Hamilton | Editor

PROVIDENCIALES, TCI — In a country where government press conferences are virtually non-existent, ministers are often difficult for journalists to access and regular broadcast television news has disappeared, TCI Innovation, Technology and Energy Minister E. Jay Saunders has challenged Caribbean media to become “impossible to ignore.”

Speaking at the Caribbean Broadcasting Union gathering, Saunders argued that the Caribbean does not have a relevance problem but a “discoverability and positioning problem.”

Discoverability is precisely the issue in Saunders’ home country. Even Government’s own attempts at video news broadcasting have struggled against the realities of consistently producing a daily, weekly or even monthly newscast.

The difficulties confronting TCI media extend well beyond algorithms: limited advertising revenue, underfunding, shortages of trained professionals and insufficient human capacity leave newsrooms struggling for both staff and stamina.

Then there is the reality of operating in one of the region’s smallest societies. Politicians, journalists, advertisers, businesses and the subjects of stories often exist within the same tight economic and social circles. A controversial report that might create a ripple elsewhere can produce a tsunami in TCI, intensifying concerns among journalists about commercial and professional victimisation.

Saunders believes AI can help.

He urged Caribbean media to use the technology to transform one original story into television, radio, web, podcast, social and translated content without multiplying newsroom workload.

He also wants regional journalism structured so AI systems can find, understand and trust Caribbean sources, moving media beyond traditional SEO into Answer Engine Optimisation.

His ultimate message was emphatic: “Use AI not to make Caribbean media more artificial — but to make Caribbean voices more visible.”

For Turks and Caicos media, however, becoming visible may require more than technology. It requires an environment in which journalism can survive.

That last sentence is where I think we land the plane. It acknowledges that EJ actually has some us

Bahamas News

Bahama Brass Band Invitation Sparks Heritage Debate Ahead of TCI Constitutional Holiday

Published

6 days ago

August 20, 2026

Deandrea Hamilton

Turks and Caicos, August 20, 2026 – The planned participation of the Bahama Brass Band in the Turks and Caicos Islands’ inaugural Constitutional Holiday celebrations on August 30 has sparked public debate over culture, heritage and the historical contributions of Turks and Caicos Islanders abroad.

Organizers defended the invitation, saying the band’s inclusion is intended to highlight the deep historical ties between the two countries and honor Turks and Caicos men who helped establish and develop the institution in Grand Bahama.

According to the organizers, the Bahama Brass Band began in 1955 in Pine Ridge, Freeport, with Turks and Caicos Islanders, including the late Deacon Reuben Hall Sr. of Middle Caicos and Jenkins Williams and Mervin Hendfield of North Caicos, among those who helped build its foundation. The band eventually grew to more than 50 men.

The organizers also pointed to the participation of Turks and Caicos men in The Bahamas’ Independence celebrations on July 10, 1973, arguing that their contributions became part of Bahamian history while maintaining strong connections to their homeland.

Supporters say bringing the band home represents an opportunity to honor those pioneers, showcase their regional influence and expose younger generations to an important part of Turks and Caicos history.

However, concerns raised publicly described the invitation as potentially disrespectful to local culture and heritage. Organizers acknowledged those concerns, apologizing to anyone who felt overlooked or offended, while maintaining that no disrespect was intended.

The committee said the event should ultimately unite rather than divide, presenting the band’s history as evidence of the reach and resilience of Turks and Caicos heritage.

PHOTO CREDIT: Bahamas Brass Band

News

BermudAir Launches New York Area’s First Nonstop Service to South Caicos, Now Just a 3.5 Hour Flight from Newark

Published

6 days ago

August 20, 2026

Deandrea Hamilton

Twice-Weekly Nonstop Flights Begin December 20 with Fares from $347 One Way, Creating Direct Access to Salterra Resort & Spa

– New Route Expands BermudAir’s Winter Turks & Caicos Network –

[New York, NY – August 20, 2026] – BermudAir, the leading premium leisure carrier to Bermuda and the Caribbean, today announced it will introduce nonstop flights to South Caicos from Newark this winter. The route places one of the Caribbean’s most secluded island destinations just 3.5 hours from the New York area for the first time.

The new service starts on December 20, 2026, operating on Sundays and Thursdays, and will be the only nonstop service to the destination from the New York area. This seasonal service will operate through April 25, 2027. Fares start at $347 one way ($773 roundtrip) and go on sale today.

The new South Caicos route creates gives travelers two distinct luxury resort options, with direct access to Salterra, A Luxury Collection Resort & Spa, recently named the No. 1 resort in Turks and Caicos by Condé Nast Traveler.

Set across 85 beachfront acres with a 3,000-foot private white-sand beach, Salterra brings a full luxury resort experience to an island still defined by its historic salinas, pristine waters, bonefishing flats and uninhabited cays. Upon landing at South Caicos International Airport (XSC), guests are approximately 10 minutes from the resort.

While flights go on sale today, the airline’s BermudAir Holidays vacation-packaging division will offer curated travel to South Caicos from next month, featuring flights, hotels and authentic island experiences, with bundled discounts and value-added perks, making it even easier to explore the destination.

Previously BermudAir announced seven new routes to Providenciales in Turks and Caicos, from Newark (EWR), Boston (BOS), Baltimore-Washington (BWI), Raleigh-Durham (RDU), Fort Lauderdale (FLL), St Petersburg/Tampa (PIE) and Toronto (YYZ) which will all start in December except for Fort Lauderdale which begins October 26.

Expanded Winter Season

To South Caicos:
Twice-weekly nonstop from Newark (Sundays and Thursdays) from December 20 through April 25, 2027.
To Turks and Caicos:
Weekly nonstop from Newark (Saturdays) and one weekly direct service (Thursdays) from December 19 through April 29, 2027;
Weekly nonstop service from Boston (Saturdays), from December 19 through May 1, 2027;
Weekly nonstop service from Baltimore-Washington (Thursdays), from December 24 through April 29, 2027;
Twice-weekly nonstop service from Raleigh-Durham (Thursdays and Sundays), from December 20 through May 2, 2027;
Thrice-weekly service from Fort Lauderdale (Mondays, Wednesdays and Fridays), from October 26 through May 3, 2027;
Twice-weekly nonstop service from St Petersburg/Tampa (Mondays and Thursdays), from December 21 through May 3, 2027; and
Weekly nonstop service from Toronto (Saturdays), from December 19 through May 1, 2027.

“We’re thrilled to continue expanding our Caribbean network as the premium leisure carrier from North America,” said Adam Scott, Founder and CEO of BermudAir. “Now New Yorkers can fly nonstop to two distinct sides of the Turks and Caicos Islands — Providenciales and the secluded island of South Caicos, home to the exquisite Salterra and Sailrock South Caicos resorts.”

The airline consistently earns Net Promoter Scores of 70+, one of the highest ratings in the airline industry. All flights will be operated on comfortable Embraer E190 aircraft, offering passengers the airline’s signature warm service and authentic island hospitality.

“South Caicos has always felt worlds away, and that is part of its magic,” said Michael Tibbetts, Founder and CEO of Salterra. “Beginning this winter, guests can fly nonstop from Newark in 3.5 hours, land at one of the newest international airports in the region and be at Salterra minutes later. This route makes a long weekend escape and an extended stay to one of the Caribbean’s most unspoiled islands remarkably easy, without changing the sense of discovery that makes South Caicos so special.”

For more information or to book flights, visit www.flybermudair.com. Salterra will offer dedicated stay packages timed to BermudAir’s Thursday and Sunday nonstop service. To book a stay at Salterra, A Luxury Collection Resort & Spa, visit www.salterra.com