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Turks and Caicos Collection Staff Awards

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#Providenciales, February 7, 2019 – Turks and Caicos – The beach deck of Beach House, the turquoise waters of the TCI and that famous tropical trade breeze formed the perfect backdrop for the Turks and Caicos Collection Staff Awards on Tuesday, February 5, 2019.  The ceremony recognized the OUTSTANDING achievements and 10 years of dedication of their staff.  The event re-enforced the important role of the staff to the overall success of the company and the tourism sector generally.

Imperial Laundry Long Service Awardees

n the presence of members of the senior management, CEO of Waterloo Holdings Ltd (WIHL) Mrs. Caroline Van Scheltinga commented that this ceremony is held quarterly as a tradition of appreciation and encouragement to the staff and in recognition of their loyalty and devotion to hard work.  CEO Van Scheltinga told staff that they all do so many things that blow her away every day with the delivery of exceptional service and that with any other team the goals and accomplishments might just not have been possible, but you all make me realize we can do anything together.

Emphasizing team work, Mrs. Caroline Scheltinga said “Teamwork gives us the edge that makes winners out of all of us.  Thank you for everything. Thank you for making each day of work something we can all be proud of.”

Director of Human Resource Wayne Garland echoed the sentiments of the CEO in his remarks stating that our human resources are our assets we’re most proud of.  “Like a circle, the pursuit of excellence has no end.  We salute your unwavering commitment to outstanding performance each day.

Armando Pizzuti, Vice President of Hospitality Services expressed thanks to staff of the Collection and remarked, “The success of our organization is a direct result of your efforts and dedication.  Your commitment to quality and personal and professional integrity is the differentiating factor that sets us apart from our competition.”

A proud VP of Hospitality Services with obvious admiration congratulated the resort teams.  He went on to say “Today, we celebrate you, your individual and collective contributions to our success, and we look forward with great expectancy to many more good years to come.”

TCC staff will be honoured in five categories of awards:

  1. Resort Shining Star
  2. Supervisor of the Quarter
  3. Employee of the Quarter
  4. Heart of Hospitality
  5. Manager of the Quarter

Additionally, nine staff will be honoured for their long service to Turks and Caicos Collection. These staff members have dedicated ten years (or more of committed, loyal and exemplary service to the company which has contributed to the organisation’s overall success.

The long service awardees are:

  • Marie Dorelus 15 years Imperial laundry
  • Zandley Anderson 15 years Imperial laundry
  • Ardene Mullings 14 years Imperial Laundry
  • Ricardo Santos 11 years Imperial Laundry
  • Alejandro Cuadra 11 years Imperial Laundry
  • Hendrika Arthur 10 years WIHL
  • Roselande D’Aout 10 years Alexandra Resort
  • Riguad Donus 10 years Imperial Laundry
  • Yohlean L. Smith 10 years Alexandra Resort

 

ALEXANDRA RESORT-3rd QUARTER HONOUREES

FARAR BOSICAULT -Resort/Hotel Shining Star. You are truly deserving of this award as you are indeed a shining star.!  Congratulations Farar for being a shining star and bringing us joy!

REGINALD FORBES -Supervisor of the Quarter

This supervisor is nominated for outstanding performance in the 3rd quarter because of consistency and dedication to service excellence.  Congratulations Reggie Forbes!

 

Alexandra Resort Staff

JOSIANNE DUMME-Employee of the Quarter

Always on time, works well with others, always willing to learn new things stay back when ask too and goes the extra mile.  Congratulations Josianne! You’re a Shining Star!

 

CLERVIL TEODEL – Heart of Hospitality

This individual possesses the best never say NO attitude. You are a Rockstar and we wouldn’t be able to be a successful as we are without you.  Congratulation Clervil “Artist” Teodel.

 

LILLA WILLIAMS – Manager of the Quarter

Being a veteran in her field, she produces results; instead of giving excuses she provides solutions.  Congratulations Lilla “Lil” Williams.

 

ALEXANDRA RESORT- 4th QUARTER HONOUREES

 

LUCKSON BLANFORT – Resort/Hotel Shining Star

You are a fantastic employee who always shows up to work on time.  Congratulations Luckson “LUIGI” Blanfort!

 

NATALIA URBE – Supervisor of the Quarter

You lead with great enthusiasm and good ethical behaviour.  Congratulations Natalia Urbe we are thankful for your dedication and hard work.

 

DERRICKA DAMES – Employee of the Quarter

A hard-working individual with great determination that will to go above and beyond to ensure that our guests are satisfied.  Congratulations Derricka for becoming a leader and ensuring guests and colleagues are satisfied at all times.

 

RENANTE PEDOR – Heart of Hospitality

This individual is nominated for their outstanding performance in providing service to guests, pride in their work and performs with little supervision.  Congratulations Renante Pedor! We love you and appreciate you.

 

  1. LATISHA- Manager of the Quarter

 

BEACH HOUSE – 3rd QUARTER HONOUREES

 

DeWAYNE BOGLE -Resort/Hotel Shining Star

It is not only your colleagues who enjoy and appreciate the service you provide but also the guests who continuously rave about you friendly and professional approach.  Congratulations Dewayne Bogle for your hard work and dedication.

 

LATOYA HARRIS-Employee of the Quarter

Beach House Staff

You are very dependable, hardworking, fun and loving. With your attitude and work ethics you will go very far in the hospitality industry.  Congratulations Latoya Harris please continue to be the dedicated individual that you are.

 

REBBY BUKING – Manager of the Quarter

We would like to commend this manager for her outstanding and consistent work at Beach House over the last year. We see an abundance of potential in you and we’re excited about what your future in this industry can become.  Congratulations Rebby Buking!

 

BEACH HOUSE – 4th QUARTER HONOUREES

 

ALBERTO VOLORIO-Employee of the Quarter

You have been nominated for Employee of the 4th quarter based on your personality and willingness to always work hard without fail.  Congratulations Alberto Vilorio from the entire Beach House team!

 

MAYRA REYES – Manager of the Quarter

You have worked extremely hard developing and delivering our all-inclusive concept ensuring our concept is up to standard. You demonstrate only the best work ethics and understand what it takes to deliver upscales service.  Congratulations Mayra Reyes for your tremendous contribution!

 

BLUE HAVEN RESORT – 4th QUARTER

 

ANGELINA AUGUSTINE- Resort/Hotel Shining Star

Your “radiant morning smile” is always noted in the TripAdvisor comments made by guest. You perform your role with high efficiency and dependency.  Congratulations Angelina Augustine for always ensuring breakfast is a delight for all our guests!

 

ROSANYILI GARDINER – Supervisor of the Quarter

In many ways you have exceeded the requirements and expectations for this award. You are hardworking, dependable, honest, talented and a dedicated individual.  Congratulations Rosanyili Gardiner

 

CHEF PERRY ACOSTA – Heart of Hospitality

Your commitment to total guest satisfaction is always noted by the quality of products produced. Your superiors describe you as a true team player who is always willing to fill in whenever someone is absent. Your calm demeaner, team loyalty and creative skills makes you deserving of this heart of hospitality award.  Congratulations

Blue Haven Staff

Chef Perry Acosta from the entire Blue Haven team!

 

O’NEIL RILEY– Manager of the Quarter

 

You possess excellent leadership qualities and is respected by the entire Blue Haven Team. your passion for serving guest is evident by the raving reviews found on trip advisor. One guest describes you as someone who “creates memorable experiences”.  Congratulations O’Neil Riley!

 

BLUE HAVEN MARINA – 3rd and 4th QUARTERS

 

TIFFANY HANDFIELD – Employee of both Quarters

You work excellent and professionally with the team as well as our clients. You handle many tasks and challenges without hesitation and is never afraid to seek assistance and put into practice the new knowledge obtained-an quality which is very critical in our industry.  Congratulations to 3-time employee of the quarter winner Tiffany Handfield!!

 

AMBERGRIS CAY – 4th QUARTER HONOUREES

 

CAROLEAN PADUA – Resort/Hotel Shining Star

Dependable, organised, always sincere and very professional. Positive attitude, respectful and doesn’t shy away from new duties. A brilliant career ahead of her in the industry.  Congratulations Carolean!

 

SHAUN AUSTIN -Supervisor of the Quarter

Your knowledge, skills willingness to help others and your dedication has positively impacted the entire team. You are a true champion with a tireless commitment to serving guests, owners and colleagues.  Congratulations Shaun! Well done!

 

CARMEN SMITH-Employee of the Quarter

Ambergris Cay Staff

A great leader, caring employee and colleague, warm heart and great sense of honour. A dedicated employee who works hard every single day to ensure guests’ needs are met.  Congratulations Carmen! Thank you!

 

CLAUDE AGENOR – Heart of Hospitality

Goes beyond what is expected of him, great attendance and always strives to be accurate and detailed.  Congratulations to Claude!

 

FRANCISCO HODGE– Manager of the Quarter

An incredible work ethic and never misses work! Kind, courteous and a team player.  A walking billboard for Ambergris Cay and the Turks and Caicos Collection. Don’t change Francisco.  Congratulations! Thank you.

 

TCC MOST MENTIONED EMPLOYEE (TripAdvisor)

 

PEJOE CESAIRE

With over 50 mentions during January to December 2018 this employee was most deserving of this award. Some of the comments guests made were:

“You always had a smile and understood our jokes.” “You did an amazing job taking care of us, you were the friendliest staff.” “Special shout out to our favourite person, you were fantastic. Your upbeat personality shone and you were always making sure my father in law was taken care of.” “You are super fun and the kids thought it was great when you jumped in the pool fully clothed to help with the volleyball game. Thanks to you we will be back!” “Ask for him, he is the best!”

Let’s hear it for Pejoe Cesaire of the Alexandra Resort the most mentioned employee for 2018.

The winner of this award is selected based on the number of positive mentions received from guests on TripAdvisor.  The winner of the award with receive a certificate, round trip ticket for two (2) to New York and cash prize.

 

Release: Peak Consulting Ltd.

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Facts According to the Turks & Caicos Premier About His Constitutional Amendments    

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What Premier Charles Washington Misick says the proposed constitutional reforms are—and are not.

 

FACT 1: The proposed amendments are not intended to extend the life of Parliament.

According to Premier Misick, his Government did not request longer parliamentary terms and has not sought constitutional changes to keep itself in office beyond the existing electoral cycle.

FACT 2: Cabinet expansion is about governing capacity, not political power.

The Premier says the proposed increase in the number of ministers reflects the growing responsibilities of Government and is intended to improve administration rather than create political advantage.

FACT 3: The Government wants greater local responsibility.

Misick says the constitutional proposals are designed to strengthen the Turks and Caicos Islands’ ability to govern its own affairs while maintaining its constitutional relationship with the United Kingdom.

FACT 4: The Constitution should not become a political weapon.

The Premier argues constitutional reform should be approached as a national issue that outlives individual governments and political parties.

Include his strongest quote on this point.

FACT 5: The Commission process involved consultation.

According to the Premier, the constitutional proposals emerged through discussions with the Constitutional Review Commission and engagement with stakeholders before being presented to the United Kingdom.

Insert his supporting quote.

FACT 6: Government is seeking better governance, not fewer checks and balances.

The Premier maintains the reforms are intended to improve decision-making, accountability and the effectiveness of Government.

Insert his supporting quote.

FACT 7: The Premier says some proposals now being criticized were previously supported.

Misick contends that several constitutional recommendations now under attack had earlier received support across the political spectrum.

Insert the relevant quotation.

FACT 8: The goal is a modern Constitution.

The Premier says the reforms are intended to modernize the Turks and Caicos Islands’ governance framework to better reflect today’s realities and future development.

Insert his closing quotation.

Editor’s Note

This Fact Report summarizes Premier Charles Washington Misick’s explanation of the proposed constitutional amendments as presented in the House of Assembly on July 31, 2026. It reflects the Premier’s stated positions and is intended to help readers understand the Government’s rationale. Responses from the Opposition and other stakeholders will be presented separately.

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“The Contract is The Problem, Not The Hospitals”

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Premier says people deserve the full story as he lays out the cost of the InterHealth Canada concession and Government’s plan to reclaim public control

By Deandrea Hamilton | Editor

Turks and Caicos, August 4, 2026 – PROVIDENCIALES, Turks and Caicos Islands — Saying the public deserved to hear the whole story, Premier Charles Washington Misick laid bare the InterHealth Canada debacle, revealing that more than $827 million has been paid by the people of the Turks and Caicos Islands under the hospital concession while insisting, “the contract is the problem, not the hospitals.”

Delivering what he described as “a full and frank account” to the House of Assembly on July 31, the Premier said the people “deserve honesty. They deserve to understand how we arrived at this moment, what it has cost them, and what this Government is doing about it.” He acknowledged that the opening of modern hospitals in Providenciales and Grand Turk marked “a genuine step forward for healthcare,” but argued that the agreement supporting them was fundamentally flawed.

“The hospitals themselves are an asset. The contract under which they are operated has become an unsustainable burden.”

Turning to the origins of the agreement, Misick relied heavily on the findings of the Commission of Inquiry led by Sir Robin Auld, saying the public must understand why the dispute has become so costly.

“There was no competitive tender. The construction contract was awarded to a company linked to the same ultimate beneficial owner as InterHealth Canada itself — creating, in the Commission’s own words, a closed commercial loop in which public money flowed from the government to one entity and back to the same private interest through another. The Commission found this constituted an unacceptable conflict of interest.”

He continued:

“Those findings had consequences that extended far beyond this project. They contributed directly to the suspension of our Constitution and the imposition of direct rule from London in 2009.”

The Premier said he was not revisiting the history to assign blame but because “the House and the public must understand the nature of the problem we inherited — and why the structural flaws embedded in this agreement from the very beginning have proven so difficult and so costly to resolve.”

Misick also outlined what he described as the staggering financial burden now carried by taxpayers.

“Between 2016 and 2025, this Territory spent $827.8 million on public healthcare. Today, healthcare consumes more than 32 percent of all government expenditure and 8.1 percent of our GDP.”

He argued the concession’s payment model is largely responsible for those costs.

“The operator was reimbursed for its actual costs, plus a fixed margin… That is not a sustainable model for any healthcare system. And it is a central reason why the cost of this arrangement has grown to the levels we are now confronting.”

Looking ahead, the Premier said the Government’s focus is not only on resolving the current concession but also on preventing small island states from facing similar legal and financial burdens in the future.

“We will engage the United Kingdom Government… We will work through CARICOM and the Commonwealth to advocate for reform of international arbitration — to introduce procedural flexibility, development-sensitive interpretation, and affordability safeguards that protect small states from the disproportionate burden that the current system imposes.”

He closed by reaffirming his Government’s objective:

“This Government will resolve the concession. It will reclaim the hospitals. And it will build a healthcare system worthy of the trust that our people place in it.”

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Premier Lays Out Cost of Hospital Dispute

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Misick details legal losses, mounting healthcare costs and Government’s plan to move beyond the InterHealth concession

 

By Deandrea Hamilton | Editor

Speaking during the House of Assembly on Friday, July 31, Premier Washington Misick delivered what he described as a “full and frank account” of the Government’s long-running dispute with InterHealth Canada, revealing that litigation surrounding the hospital concession has already cost the Turks and Caicos Islands approximately $39.7 million and confirming that another arbitration remains before the tribunal.

“The people deserve honesty,” Misick told the House. “They deserve to understand how we arrived at this moment and what it has cost them and what this Government is doing about it.”

The Premier said he intends to table a detailed paper outlining the history of the hospital agreement, the financial figures and the legal decisions that have shaped the dispute.

“I think we owe it to the public to be transparent at all times,” he said. “At the end of the day, they are the ones who are paying for these things.”

Misick stressed that the hospitals themselves have transformed healthcare in the Turks and Caicos Islands, but argued the concession agreement underpinning them has proven financially and legally unsustainable.

“The hospitals themselves are an asset. The contract on which they operate has become unsustainable.”

Tracing the agreement back to 2008, the Premier said findings by the Commission of Inquiry highlighted the absence of a competitive tender process and identified conflicts of interest that, he argued, contributed to the structural weaknesses of the contract.

“I do not rehearse this history to apportion blame across party lines,” Misick said. “I raise it because the House and the public must understand the nature of the problem we inherited and why the structural flaws embedded in this agreement from the very beginning have proven so difficult and so costly to resolve.”

He explained that the concession created separate responsibilities for infrastructure management and clinical services, making accountability difficult to enforce, while the payment model reimbursed costs plus a guaranteed profit.

“This is not a sustainable model for any healthcare system,” he said.

The Premier also disclosed the scale of healthcare spending, stating that public healthcare cost the country $828 million between 2016 and 2025, representing 32 percent of Government expenditure and 8.1 percent of national GDP.

He then outlined the cost of the first international arbitration, saying Government was ordered to pay $18.5 million in principal and interest, $8.2 million toward the company’s legal costs, in addition to arbitration expenses and the Government’s own legal fees.

“The total cost of the territory from the first arbitration alone was approximately $39.7 million,” Misick said. “I want this House to sit with that figure for a moment. Eight percent of our annual budget consumed—not by schools, not by roads, not by housing—but by the cost of resolving a dispute with a private contractor.”

Turning to the second arbitration, the Premier said the tribunal ruled that Government must pay $9.3 million in outstanding invoices, while the substantive arbitration over maintenance, performance and Government’s counterclaims continues.

“In plain terms, the contract requires the Government to pay first and dispute later,” Misick said. He added that the ruling “does not mean the arbitration is over” and “does not mean that the Government’s position on performance has been found without merit.”

Despite the legal setbacks, the Premier maintained that Government remains committed to bringing the concession to an orderly conclusion.

“Over the coming months, we will resolve the concession. We will reclaim the hospitals and build a healthier system worthy of the trust that people place in it,” he said.

While Misick did not elaborate on what “resolving the concession” will involve, he said the objective is to replace what he described as an unsustainable arrangement with a healthcare system that is “publicly accountable, financially sound and built on a foundation that will last.”

Editor’s Note: This report is based on Premier Washington Misick’s statement to the House of Assembly on Friday, July 31, 2026. The Government has indicated that a supporting paper detailing the history, financial figures and legal decisions surrounding the hospital concession will be tabled in the House of Assembly.

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