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TCIG Committed to a Strong and Reliable Telecommunications Industry

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#TurksandCaicos, April 30, 2018 – Providenciales – The Ministry of Telecommunications is committed to a having a robust and reliable telecommunications infrastructure in the Turks and Caicos Islands.

This was the assurance given by Minister of Telecommunications Hon. Vaden Delroy Williams after recently meeting with the country’s two telecommunications providers Flow and Digicel during which he was updated on their achievements and future plans, including work being done to upgrade networks following hurricanes Irma and Maria in September 2017.

Hon. Williams stated: “I was quite pleased with the wealth of detailed information provided by Digicel and Flow and I was also impressed by the significant investment they continue to make in upgrading their networks and in other important areas.  A robust and reliable telecommunications infrastructure is an integral component in the functioning and development of any modern society. It is within that context that my ministry and my government intends to work closely with the service providers to make certain that the Turks and Caicos Islands is adequately equipped with the latest and best technology.”

He continued: “We are one of the most stable and fastest growing economies in the Caribbean and we pride ourselves in being a high-end tourist destination. In addition, we have a very diverse and vibrant population that relies heavily on telecommunications as a function of their daily lives, so we have to remain on the cutting edge of technology.”

The Minister said he was particularly satisfied that both companies reaffirmed their commitment to providing free Wi-Fi in certain areas, including at the airports in Providenciales and Grand Turk.

“In our Change Document we made a promise to create pubic zones for free Wi-Fi and my ministry and my government will ensure that this goal is achieved. The Turks and Caicos Islands is too small for there to be a digital divide in this country. While of course the providers have to make a return on their investments, I think they must also strike a balance and give consideration to the critical role that they must play in the area of social advancement, and by that I simply mean that there should be no area or person in this country that cannot enjoy the benefits and privileges of having access to telecommunications technology.”

Flow has been providing free Wi-Fi at their local stores throughout the island and at all the public schools throughout the country in all administration buildings and computer labs.

In terms of specific updates provided to the Minister, Digicel said it is re-building better, with Fiber to the homes (FTTH) and Fiber to the business (FTTB) in Providenciales and Grand Turk. Providenciales is three months to completion of underground fiber project and service to homes in Blue Hills will begin within three weeks. Digicel also told the Minister that Grand Turk rebuild work has commenced.

Flow indicated that it has accelerated the restoration work and upgrades, and they are making great progress, as the restoration work nears completion.

Delleriece Hall, Country Manager, Flow TCI informed that they have significantly upgraded their distribution network in Providenciales, making it possible for most customers to access Superfast Broadband and Flow TV. The community of Five Cays had full access by April 15th.

The Country Manager also noted that optimization work, or the final fine-tuning process is ongoing and customers will experience an increase in speeds on both mobile and fixed services.

She also reported that customers in Grand Turk will soon experience the superfast and reliable speeds as we roll out Fiber to the Home (FTTH), the latest generation ultra-high speed broadband connection.

In addition, Flow has launched a study program for all CXC students which allows students to access a learning/study database at no charge or Wi-Fi cost to them.

Digicel has provided community Wi-Fi at the Princess Alexandra Park in Providenciales, the Digicel Store and Police A Division in Grand Turk and the Digicel store in South Caicos. More locations will be added.

 

Hon. Vaden Delroy Williams MHA

Minister Home Affairs Transportation and Communication

 

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Invest Turks and Caicos Islands Takes Platinum Sponsor Role at Premier Hotel Investment Summit  

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Turks and Caicos, May 23, 2026 – Invest Turks and Caicos Islands took center stage at one of the region’s most influential hospitality investment gatherings this spring, serving as a Platinum Sponsor at ALIS CALA 2026 in Coral Gables, Florida.

Held April 28 to 30 at the Loews Coral Gables Hotel, the conference brought together more than 600 tourism, hotel and investment leaders from over 35 countries focused on the future of hospitality investment in the Caribbean and Latin America.

ALIS CALA — short for the Americas Lodging Investment Summit Caribbean and Latin America — is widely regarded as the region’s premier deal-driven hospitality investment conference. The platform emerged from the merger of the long-running Caribbean Hotel & Resort Investment Summit (CHRIS) and Hotel Opportunities Latin America (HOLA), creating what organizers describe as a high-level space where investors, developers, lenders, hotel brands and government leaders connect around major regional projects and opportunities.

The event is known for attracting senior decision-makers, with roughly one in three delegates holding titles such as Chairman, CEO, President, Owner or Principal.

Invest Turks and Caicos said its participation focused heavily on showcasing investment opportunities across the territory, particularly in the Family Islands.

CEO Angela Musgrove delivered a presentation highlighting development opportunities in the Turks and Caicos Islands to what the agency described as a full room of attendees and strong stakeholder interest.

In a statement following the conference, Invest Turks and Caicos said discussions centered on tourism expansion, sustainable development and long-term investment partnerships designed to position the Turks and Caicos Islands as a leading investment destination in the region.

The agency added that it looks forward to continuing conversations started at ALIS CALA and building new partnerships with investors, developers and strategic stakeholders interested in growth opportunities throughout the islands.

The conference itself focused heavily on capital access, hotel development pipelines, mixed-use tourism projects and investment confidence throughout the Caribbean basin — sectors where Turks and Caicos continues to attract increasing international attention.

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Multi-Agency Enforcement Action Conducted in Lower Bight

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Providenciales, Turks and Caicos Islands — The Informal Settlements Unit (ISU), in coordination with the Planning Department and key partner agencies, conducted a multi-agency enforcement exercise on Thursday, May 7, 2026, in the Lower Bight area in Providenciales. The exercise resulted in the complete removal of a total of eight (8) unauthorized structures and all associated debris from a privately-owned parcel of land.

The operation was led by the Planning Department, with coordination by the ISU and support from the TCI Border Force, the Crown Land Unit, and Pelican Energy.  Security for the exercise was provided by the Royal Turks and Caicos Islands Police Force. All agencies worked collaboratively to ensure the exercise was carried out in a safe, orderly, and controlled manner.

The enforcement action followed a structured and lawful process in accordance with the Physical Planning regulatory framework of the Turks and Caicos Islands. Section 45 Enforcement Notices were first issued on the affected parcel in December 2024, identifying unauthorized structures erected without the requisite approvals. This was followed by the issuance of Warning Notices on April 16, 2026, which advised occupants that they were in breach of planning and land use regulations and provided notice that demolition activities would proceed following the prescribed compliance period. Despite these notices and the time afforded for compliance, the unauthorized structures remained in place.

This exercise represents part of an ongoing commitment to ensuring that development within the Turks and Caicos Islands is lawful, safe, and aligned with national standards.

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Beaches Turks and Caicos and Sandals Foundation Champion Early Childhood Literacy with Star-Studded Reading Road Trip

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PROVIDENCIALES, Turks & Caicos Islands: The grand opening of the Treasure Beach Village at Beaches Turks and Caicos brought more than just high-energy celebrations to the shores of Providenciales as the Sandals Foundation led a star-studded Reading Road Trip at four local primary schools.

Dozens of celebrities, global media representatives, resort guests, and hospitality executives took a purposeful break from the weekend’s festivities to connect directly with the island’s youngest learners. The initiative transformed standard kindergarten classrooms at Enid Capron Primary, Thema Lightbourne Primary, Ianthe Pratt Primary and Oseta Jolly Primary into dynamic literacy hubs as visitors including American Actor and Playwright Jesse Eisebberg, and Real Housewives of New York City and author Kelly Bensimon read books and engaged in fun literacy games and activities.

The carefully designed activities aimed to strengthen students’ foundational reading comprehension skills and saw visitors actively animating characters, reading aloud, playing interactive literacy games, doing phonetic exercises and collaborative arts and crafts.

For local educators, the initiative represented a valuable opportunity to broaden students’ horizons. Through meaningful interaction with media representatives, students learned firsthand about exciting careers in writing, photography, and broadcasting.

Nelene Swann, Vice Principal of Enid Capron Primary, highlighted the profound impact of the unique global connection. “The experience for the children was good as they interacted and shared in a cultural blend while learning about new cultures and different career options,” Swann shared.

For American actor and playwright Jesse Eisenberg, who spent his afternoon volunteering at Oseta Jolly Primary School, his visit coincided with a special occasion on the school’s calendar, creating an even more memorable atmosphere for the youngsters.

“Our school was celebrating Boys Day which allowed [Eisenberg] to share in the experience and even provide great mentorship advice. Lessons such as the importance of consistency were well received by students in this developmental phase,” says Handsfield.

The Sandals Foundation has long championed early childhood education as a fundamental pillar of its philanthropic mission across the region.

Heidi Clarke, Executive Director of the Sandals Foundation, expressed her pride in the weekend’s grand opening educational outreach noting, “The Reading Road Trips provided a one-of-a-kind experience to guests and students as they shared in the power of play, imagination and life – all through the wonders of books. At the heart of our mission is to facilitate the creation of fun and dynamic learning environments that inspire students. We are proud to be a partner in TCI’s education tapestry and will continue to support initiatives that enable students’ holistic development.”

While the grand opening festivities brought a special influx of international participants to the classrooms, the commitment to local schools remains a consistent, year-round priority for the local resort staff. Employees regularly dedicate their personal time to mentor, tutor, and read with primary school students, fostering an incredibly strong bond between the hospitality sector and the local education system.

General Manager Deryk Meany emphasized the immense joy these initiatives bring to his dedicated staff. “This was a blast for the resort team members. The heart of the hospitality industry extends far beyond the resort’s doors and through the Reading Road Trip and other team member volunteer initiatives, we are proud to share our time, resources and expertise to the school community.”

Even as the official grand opening celebrations conclude, the positive impact of these classroom interactions will continue to resonate deeply throughout the Providenciales community and the world – example of a powerful model for community-integrated tourism.

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