TCI News
Flow TCI Customers Will Now Get Faster Speeds on Mobile and Fixed Services as Network Restoration and Upgrade Near Completion
#Providenciales, Turks & Caicos – April 17, 2018–Flow TCI customers are now experiencing even faster mobile and fixed service speeds thanks to the comprehensive network restoration and upgrades which the company has embarked upon across the islands since the major Hurricanes last year. 
“We have accelerated the restoration work and upgrades, and we are making great progress, as the restoration work nears completion,” said Delleriece Hall, Country Manager, Flow TCI. “To date, we have significantly upgraded our distribution network in Providenciales making it possible for most customers to access Super fast Broadband and Flow TV. The community of Five Cays will have full access by April 15th.”
The Country Manager also said, “Optimization work, or the final fine-tuning process is ongoing and customers will experience an increase in speeds on both mobile and fixed services. We are also excited to announce that customers in Grand Turk will soon experience the super fast and reliable speeds as we roll out Fibre to the Home (FTTH), the latest generation ultra-high speed broadband connection.’” 
Hall went on to add that the new distribution network will be robust and deliver much higher broadband speeds to the customer’s premises.
“To date, our mobile network has been fully restored around the islands with 4G LTE coverage now available in South Caicos, Grand Turk, Salt Cay, Providenciales, and Kew, North Caicos” she said.
The Company official confirmed that restoration of fixed services is still ongoing in some areas, as Flow continues to resolve a number of faults and installation service orders reported post Hurricanes Irma and Maria. Though steadily improving, the process has faced a few delays in the arrival of some equipment needed for necessary repairs. Flow teams continue to work around the clock to restore services as quickly as possible to the affected communities.
Existing customers who are without broadband service are encouraged to call 611 before, during or after store hours to report a fault, or to visit ANY Flow agent to sign up for new services.
The Company has promised to provide more updates as the next phase of the restoration exercise begins.
PRESS RELEASE
Almost two million visitors recorded in 2025
PROVIDENCIALES, TURKS AND CAICOS ISLANDS – The Turks and Caicos Islands saw an increase in stayover arrivals in December, seven percent higher than the corresponding period in 2024.
Preliminary data suggests that stay over arrivals by air for the month of December was 66,427 in comparison to 62,610 in December 2024.
From January to December 2025, preliminary visitor arrival numbers totalled 640,754; on par with the number recorded for the same period of 2024.
Stay Over Arrivals YTD December 2024/2025
The first quarter of the calendar year attracted the largest number of arrivals with visitor arrivals three percent higher than the first quarter of 2024. Reduced airlift from the United Kingdom and the United States, most notably the Virgin Atlantic and JetBlue services, was however felt from the second quarter (April to June). As a result, visitor arrivals dropped three percent in the second quarter.
By the third quarter of this year (July to September), geopolitical and economic conditions in the key source markets, namely the United States, led to further contraction of arrivals. In the last quarter of 2025, arrivals were impacted in October due to the passage of Hurricane Melissa but additional airlift from the USA and Canada resulted in an increase in arrivals in November and December.
Mr. Paul Pennicook, Interim CEO Consultant of Experience Turks and Caicos, said December’s increase in stayover arrivals is an encouraging indicator of the sustained interest in the Turks and Caicos Islands as a premier destination.
“While we note and continue to monitor geopolitical shifts that affect us, Experience Turks and Caicos is focused on increasing marketing initiatives in our primary source markets. We have spent the last two years investing in groundwork such as crucial travel advisor training to assist them in selling the destination more effectively. In the next fiscal, we will be building on those initiatives with co-op activities with partners as well as out of home advertising to increase visitation to our destination,” he said.
In Cruise, the preliminary count of passenger arrivals for the month of December 2025 was 129,346, a 22 percent increase over last December. This growth follows the berthing of 11 additional ships in Grand Turk this month.
From January to December, the cruise sector continued to outperform the same period last year, as the 1.3 million total cruise passengers recorded, marks a five percent Year-on-Year increase. 
The cruise sector experienced significant growth in the first quarter of 2025, with passenger arrivals surpassing last quarter by 53 percent. In the second and third quarter however, several cruise lines adjusted their itineraries as vessels were pulled from the fleet or from the Caribbean region, which resulted in fewer passengers.
Arrivals dropped seven percent and 10 percent in the second and third quarters, respectively. Double digit growth was recorded in the last two months of Quarter 4. This growth however, was not sufficient to outweigh the drop in arrivals experienced in October, following the cancellation of cruise calls due to the passage of Hurricane Melissa. Despite the late-quarter rebound, arrivals for the final quarter of 2025 closed six percent below the same period in 2024.
News
The Department of Trade, Industry & Fair Competition to Host Export Readiness Workshop Under the theme “Empowering TCI Businesses for Local Growth and Global Markets.”
Providenciales, Turks and Caicos Islands – Wednesday, 11 February 2026: The Informal Settlements Unit (ISU) coordinated a multi-agency enforcement operation on Thursday, 29 January 2026, led by the Planning Department, with support from the Crown Land
Unit, the Turks and Caicos Islands Border Force, and security provided by the Royal Turks and Caicos Islands Police Force. The operation, carried out at three different locations in Providenciales, formed part of ongoing government efforts to address unauthorised development and illegal occupation of land in accordance with governing legislation.
The operation commenced in Blue Hills, where five Section 58 Enforcement Notices were issued on unauthorised structures identified on Block and Parcel 60502/48.
Enforcement activity then moved to a second location off the Leeward Highway near Caicos Lodge, where six Section 58 Enforcement Notices were issued on additional unauthorised structures on Block and Parcel 60802/66.
The final phase of the operation took place in The Bight, where three unauthorised structures were removed, with all debris cleared from the site in keeping with established safety and environmental protocols.
The Informal Settlements Unit remains committed to working alongside its partner agencies to support lawful development, protect public and private land, and ensure that planning regulations are enforced in a coordinated and transparent manner across the Turks and Caicos Islands. Similar joint operations will continue as part of the Government’s wider strategy to address unauthorised development and informal settlement activity.
