News
“Fix it!” TCI Premier calls for remedy to public sector staff issues which led to long lines and angry tourists
Providenciales, Turks and Caicos Islands – March 8, 2018 – Industrial action mingled with a contentious new shift system for immigration officers stationed at the Providenciales International Airport is what caused the embarrassing situation at the country’s main gateway when thousands of travelers were held up by dreadfully long lines.
Cell phone videos, photographs and comments from exasperated guests to the island and residents were circulated on social media and online exposing that the wait time and conditions for immigration processing at the airport was grueling. 
Hundreds of tourists huddled inside the arrivals lounge and queues stretching outside of the terminal building and onto the sweltering tarmac, where airline passengers were made to wait their turn in the unbridled heat of the sun were captured on film.
Magnetic Media heard reports that some guests were unable to stand up to the heat and literally fell out.
Everyone agrees that it is an unacceptable state of affairs.
The Premier called for the situation to be fixed and clarified that it is no longer Cabinet’s role to deal with human resources issues within the public sector. The Civil Service falls within the portfolio of the Deputy Governor, who is Anya Williams.
Premier Sharlene Robinson said: “The Public Service is led by the Deputy Governor, that power is delegated by the Governor of the Turks and Caicos islands. We have absolutely no authority, outside of Cabinet, to set up a shift system or to say what numbers of persons should be at the airport or not. Ministers don’t want to be in the day to day running, we are not allowed to be but people want their ministers at policy level.”
The Premier confirmed that ‘something’ had happened and that the Border Control Minister, Deputy Premier Sean Astwood called an emergency meeting with officers and the Deputy Governor. The meeting was also held on Thursday.
The Premier in a press conference on Thursday at her office in Providenciales, supported by three Cabinet ministers was visibly disapproving of the matter which had been a looming threat since November 2017. At that time, on the day of the inaugural flight of Southwest Airlines, Immigration Officers staged a ‘sick out’ due to claims of outstanding pay. Reports were that more industrial action was possible because matters were unsettled.
“This government is not pleased and what is happening at the airport is nothing short of embarrassing and unacceptable… we are now in a position where guests are uncomfortable on entering our country that is their first impression of the Turks and Caicos, we see the negative reports and that is not what we need right now,” said Premier Robinson.
The Premier added that the ‘Open for Business’ campaign which was driven by the Government and the Tourism sector in the aftermath of the September hurricanes worked well, and of least concern to the stakeholders was the now long lines at the airport created during what is a usual peak season for these islands.
“We have asked those who do have the authority to manage the public service to advise us as to what is going on, but not just to advise us but to fix it, it must be fixed,” said Premier Sharlene Robinson.
The PDM Government leader explained, “Until we begin to hold people accountable for where they are we are going to always have this sort of situation ongoing. People who are responsible directly, must be held accountable and I await that report… because now, we are going to take the initiative to visit with these guests and talk to these guests at they leave but to also visit with them where they are to say to them this is certainly not the welcome beautiful by nature offers.”
Present at the meeting was also Minister of Tourism Ralph Higgs who addressed his ministry’s strategy in a damage control effort.
Bahamas News
Bahama Brass Band Invitation Sparks Heritage Debate Ahead of TCI Constitutional Holiday
Turks and Caicos, August 20, 2026 – The planned participation of the Bahama Brass Band in the Turks and Caicos Islands’ inaugural Constitutional Holiday celebrations on August 30 has sparked public debate over culture, heritage and the historical contributions of Turks and Caicos Islanders abroad.
Organizers defended the invitation, saying the band’s inclusion is intended to highlight the deep historical ties between the two countries
and honor Turks and Caicos men who helped establish and develop the institution in Grand Bahama.
According to the organizers, the Bahama Brass Band began in 1955 in Pine Ridge, Freeport, with Turks and Caicos Islanders, including the late Deacon Reuben Hall Sr. of Middle Caicos and Jenkins Williams and Mervin Hendfield of North Caicos, among those who helped build its foundation. The band eventually grew to more than 50 men.
The organizers also pointed to the participation of Turks and Caicos men in The Bahamas’ Independence celebrations on July 10, 1973, arguing that their contributions became part of Bahamian history while maintaining strong connections to their homeland.
Supporters say bringing the band home represents an opportunity to honor those pioneers, showcase their regional influence and expose younger generations to an important part of Turks and Caicos history.
However, concerns raised publicly described the invitation as potentially disrespectful to local culture and heritage. Organizers acknowledged those concerns, apologizing to anyone who felt overlooked or offended, while maintaining that no disrespect was intended.
The committee said the event should ultimately unite rather than divide, presenting the band’s history as evidence of the reach and resilience of Turks and Caicos heritage.
PHOTO CREDIT: Bahamas Brass Band
News
BermudAir Launches New York Area’s First Nonstop Service to South Caicos, Now Just a 3.5 Hour Flight from Newark
Twice-Weekly Nonstop Flights Begin December 20 with Fares from $347 One Way, Creating Direct Access to Salterra Resort & Spa
– New Route Expands BermudAir’s Winter Turks & Caicos Network –
[New York, NY – August 20, 2026] – BermudAir, the leading premium leisure carrier to Bermuda and the Caribbean, today announced it will introduce nonstop flights to South Caicos from Newark this winter. The route places one of the Caribbean’s most secluded island destinations just 3.5 hours from the New York area for the first time.
The new service starts on December 20, 2026, operating on Sundays and Thursdays, and will be the only nonstop service to the destination
from the New York area. This seasonal service will operate through April 25, 2027. Fares start at $347 one way ($773 roundtrip) and go on sale today.
The new South Caicos route creates gives travelers two distinct luxury resort options, with direct access to Salterra, A Luxury Collection Resort & Spa, recently named the No. 1 resort in Turks and Caicos by Condé Nast Traveler.
Set across 85 beachfront acres with a 3,000-foot private white-sand beach, Salterra brings a full luxury resort experience to an island still defined by its historic salinas, pristine waters, bonefishing flats and uninhabited cays. Upon landing at South Caicos International Airport (XSC), guests are approximately 10 minutes from the resort.
While flights go on sale today, the airline’s BermudAir Holidays vacation-packaging division will offer curated travel to South Caicos from next month, featuring flights, hotels and authentic island experiences, with bundled discounts and value-added perks, making it even easier to explore the destination.
Previously BermudAir announced seven new routes to Providenciales in Turks and Caicos, from Newark (EWR), Boston (BOS), Baltimore-Washington (BWI), Raleigh-Durham (RDU), Fort Lauderdale (FLL), St Petersburg/Tampa (PIE) and Toronto (YYZ) which will all start in December except for Fort Lauderdale which begins October 26.
Expanded Winter Season
- To South Caicos:
- Twice-weekly nonstop from Newark (Sundays and Thursdays) from December 20 through April 25, 2027.
- To Turks and Caicos:
- Weekly nonstop from Newark (Saturdays) and one weekly direct service (Thursdays) from December 19 through April 29, 2027;
- Weekly nonstop service from Boston (Saturdays), from December 19 through May 1, 2027;
- Weekly nonstop service from Baltimore-Washington (Thursdays), from December 24 through April 29, 2027;
- Twice-weekly nonstop service from Raleigh-Durham (Thursdays and Sundays), from December 20 through May 2, 2027;
- Thrice-weekly service from Fort Lauderdale (Mondays, Wednesdays and Fridays), from October 26 through May 3, 2027;
- Twice-weekly nonstop service from St Petersburg/Tampa (Mondays and Thursdays), from December 21 through May 3, 2027; and
- Weekly nonstop service from Toronto (Saturdays), from December 19 through May 1, 2027.
“We’re thrilled to continue expanding our Caribbean network as the premium leisure carrier from North America,” said Adam Scott, Founder and CEO of BermudAir. “Now New Yorkers can fly nonstop to two distinct sides of the Turks and Caicos Islands — Providenciales and the secluded island of South Caicos, home to the exquisite Salterra and Sailrock South Caicos resorts.”
The airline consistently earns Net Promoter Scores of 70+, one of the highest ratings in the airline industry. All flights will be operated on comfortable Embraer E190 aircraft, offering passengers the airline’s signature warm service and authentic island hospitality.
“South Caicos has always felt worlds away, and that is part of its magic,” said Michael Tibbetts, Founder and CEO of Salterra. “Beginning this winter, guests can fly nonstop from Newark in 3.5 hours, land at one of the newest international airports in the region and be at Salterra minutes later. This route makes a long weekend escape and an extended stay to one of the Caribbean’s most unspoiled islands remarkably easy, without changing the sense of discovery that makes South Caicos so special.”
For more information or to book flights, visit www.flybermudair.com. Salterra will offer dedicated stay packages timed to BermudAir’s Thursday and Sunday nonstop service. To book a stay at Salterra, A Luxury Collection Resort & Spa, visit www.salterra.com
NASSAU, Bahamas — Caribbean Bottling Company (CBC), local producers of Dasani products, proudly sponsored the fifth annual, Caribbean Hoopfest.
The tournament brings together Bahamian high school basketball teams and visiting teams from the United States for a competitive
showcase at the Kendal G. L. Isaacs Gymnasium. Following its inaugural year at the Kendal G. L. Isaacs gym and last year’s event at Loyola Hall, the tournament returned to the Kendal G. L. Isaacs gym this year.
During the weekend tournament, CBC kept athletes well hydrated with in-kind donations of Dasani Water, Powerade and Minute Maid Juices.
During the tournament’s final day, CBC provided additional support by offering Sprite No Sugar samples and inviting attendees to participate in its Spin the Wheel for a chance to win exciting prizes.
CBC was proud to support this incredible event, which provides young Bahamian athletes with valuable exposure to U.S. basketball scouts and coaches. This opportunity gives them the chance to earn scholarships, continue their education, and pursue their basketball careers in the United States.
Event organizer, Donald Francois shared his appreciation for CBC’s support.
“I want to express our sincere appreciation for Caribbean Bottling Company, who has been a tremendous supporter and an important part of the success of our program. Without CBC’s support, Caribbean Hoop Fest would not be able to function at the level it does today. And without Caribbean Hoop Fest, we would not have been able to provide the opportunities that have helped young Bahamian athletes gain exposure and pursue educational opportunities in the United States,” he expressed.
Since the program’s inception, several Bahamian student-athletes have been selected for scholarship opportunities, highlighting the
tournament’s growing impact on the development and advancement of young basketball talent in The Bahamas.
They are: Kelvin McDowells – Guard, Wodson Antoine – Power Forward, Justin Lafleur – Guard and Sean John – Guard.
After another successful edition of the tournament, Francois shared what he hopes he and Caribbean Bottling Company can achieve in the future.
“Our vision is bigger than basketball. We want to use the platform of Caribbean Hoop Fest to educate, develop, and create opportunities for young people and their families throughout the Bahamas. With individuals and organizations committed to our mission, we believe we can continue to grow the program and make an even greater impact,” Francois said.
For more details on community support, events and new products visit Caribbean Bottling Company at www.cbcbahamas.com today.
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