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Bahamas Ministry of Tourism Holds Mega Fam For Florida Travel Agents

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#Bahamas, December 20, 2017 – Nassau – Some forty of the top producing travel agents including Bahamas travel specialists from throughout Florida were recently hosted to a mega familiarization trip to Nassau, Bahamas by the Bahamas Ministry of Tourism and Aviation (BMOTA) Florida sales office.   The trip in partnership with the Bahamas’ major stakeholders and key industry partners, afforded the agents the opportunity to experience firsthand, the newest tourism developments and destination assets in The Bahamas.

The travel agents who came from as far North as Tampa and Jacksonville, Florida spent three days and two nights at the exclusive BahaMar Resort on Cable Beach, the newest and largest luxury resort in the Caribbean, which recently opened its doors on April 21, 2017.

Before conducting site inspections of its Grand Hyatt and SLS properties, the Management of BahaMar hosted the agents to a first class welcome dinner and reception, which featured live food stations and cultural rake and scrape entertainment.   A theme lit fountain show, capped the festive evening.

Welcoming the agents to The Bahamas was Mr. Travis Robinson, Parliamentary Secretary in the BMOTA, who recognized the pivotal role that the travel agents play in the overall success of tourism in The Bahamas.

“Success in any enterprise is aligning yourself with the right partners, travel partners.   While everyone is super excited about the current digital age we live in and in technology, and while we love that it is faster, more efficient and more productive than any human being, we must concede that its shortcomings and trust cannot replace the human being.   Those human beings – being the travel agents ranging from 22% among general consumers to 35% among millennials, who guide them into making the right choices for their travel experiences”.

photo mega fam group atlantis resortMr. Robinson also congratulated and recognized the more than 5,000 agents who have enrolled in the Bahamas Specialist program, 1200 of whom had successfully completed and graduated from the program, several of whom were in attendance, for spending countless personal hours, training and educating themselves on The Bahamas’ tourism product, to become certified Bahamas experts.

“BahaMar is especially happy to host this group at its resort which features, three world class luxury brands; Grand Hyatt for luxurious leisure travel; SLS a modern, progressive and energetic brand, and Rosewood, its ultra luxury resort, the later of which is scheduled to open in 2018,” said John D’Angelo, Resort Manager, Grand Hyatt at BahaMar.

“We are happy that we have been able to host this esteem and important group of agents to our beautiful resort, and that they, after two or three attempts, have uncover for themselves, the large elephant in the room where they have been able to see, touch and experience for themselves, that yes, we are really open for business”.

“Their reviews of our resort have all been positive and refreshing, and we are appreciative of their visit and their renewed confidence now to better tell and sell our resort to their clients,” he said.

Agents also conducted site visits to Melia Nassau Beach Hotel, Sandals Royal Bahamian Resort and Graycliff, in Nassau and Sunrise Beach Club, Warwick Hotel, Comfort Suites and Atlantis Resort on Paradise Island.

The group also enjoyed a city tour and visited Nassau’s historical and tourism landmarks including Fort Fincastle, Fort Charlotte, Parliament Square and explored the slave trade history and movement during an educational tour at Heritage Museum.

In appreciation of their business, Atlantis Resort laid out the red carpet for the travel agents and hosted them to an authentic, cultural and most memorable farewell dinner at their famous Ocean’s Edge facility, which features the world’s largest indoor aquarium.    A live jazz band entertained the agents as they feasted on cuisine from three of Atlantis’ newest Bahamian restaurant vendors: McKinney’s Conch Stand, Frankie’s Gone Bananas and Sip Sip.   A full junkanoo rush out, a colorful display of costumes and The Bahamas’ number one cultural tradition, which represents the heart, pulse and sound of its people, ended the incredible evening.

Jennifer Gardiner-Bannister, Area Manager of the BMOTA, and organizer of the Bahamas mega familiarization trip said “The BMOTA is grateful for the unwavering support it receives from its travel partners, in particular the travel agents.   The industry has had an incredible year brought on by recent hurricanes, and while The Bahamas has been spared from such damages, it is the continuous efforts of those travel agents, who work tirelessly on our behalf getting the word out to their clients that the Bahamas is open for business, and we could not be more grateful.”

“Our ‘Triple O’ approach sales strategy including:  ‘online’, where we engage with our travel partners via social media and e-newsletters; ‘offline’, where we visit their agencies, hold lunch and learn seminars and other face-to-face in-agency presentations, along with our ‘on-island’, escorted site and fam trips to The Bahamas to experience the destination product, are proving to be most critical and rewarding for us,” she said.

“We look forward to reengaging and working with these valuable partners in 2018 and beyond, whom we love and appreciate,” she said.

 

Photo Caption:

Group 1-  Pictured is Parliamentary Secretary in the BMOTA, Travis Robinson, (far right) with some of the Bahamas Specialists graduates and participants in the Florida travel agents mega fam and Jennifer Gardiner-Bannister (far left) Area Manager, BMOTA Florida Sales Office and event organizer.

 

 

Group 2-  Florida travel agents conducted numerous site visits to several hotels in Nassau and Paradise Island, including at the Warwick Hotel, where they were also hosted to lunch by the hotel management team.

 

 

Group 3 – Junkanoo at Atlantis Resort on Paradise Island.  Management at Atlantis laid out the red carpet and hosted a festive evening of dinner, jazz and Junkanoo for the travel agents who participated in The Bahamas’ mega fam.

 

 

 

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DDME Celebrates International Day for Disaster Risk Reduction

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Emcee and members of the panel (L-R): Ms. Arnisiqua Selver, Mistress of Ceremony; Mr. Andrew Gardiner, TCI Red Cross; Mr. Garry McLean, Department of Planning and Ms. Kevaun Lucas, Department of Disaster Management and Emergencies.

Providenciales, Turks and Caicos Islands – Thursday, 22 October 2026: The Department of Disaster Management and Emergencies (DDME) joined the global observance of International Day for Disaster Risk Reduction (IDDRR) on October 13th.    Various initiatives were held throughout the islands to bring awareness to the public, including panel discussions, community engagement activities, school visits, essay writing and an original video submission from the Eliza Simons School in Grand Turk.

Disaster Risk Reduction is a people-centred endeavour; it emphasises that policies, systems and investments must be designed around the needs and capabilities of individuals and communities, according to the Sendai Framework for Disaster Risk Reduction 2015-2030.  Each year, the United Nations Office for Disaster Risk Reduction (UNDRR), as the implementing agency for the Sendai Framework, issues a call to action encouraging individuals, communities, and countries to become resilient.

The 2026 IDDRR theme, ‘Resilience Starts at Home’ seeks to bring global and national awareness of the core role of households in disaster risk reduction, advocating for stronger governance and investment in resilient housing, reducing housing-related risk and empowering households to take risk-informed actions to protect themselves and strengthen community resilience.

The Turks and Caicos Islands, in an effort to reduce disaster risk, seeks to observe the concepts and core principles of the Sendai Framework 2015-2030. Throughout the years, many initiatives have been taken through the various stages of the disaster cycle from preparedness to recovery in an effort to strengthen the resilience of the Turks and Caicos Islands.  Initiatives such as the creation and consistent updating of building codes, the Reconstruction and Rehabilitation Housing Project following major hurricanes such as Ike in 2008, the creation of an early recovery framework, as well as strengthening CCRIFF insurance were all implemented to ensure that the Turks and Caicos Islands were on the path to build back stronger and better.

This year’s theme underscores the roles governments, the private sector, and individuals play in ensuring communities and homes are safe and more resilient. The Turks and Caicos Islands Government has made significant strides in ensuring that homes are constructed through the use of risk-informed planning, land use planning and construction practices. The Reconstruction and Rehabilitation Housing Project, which facilitated the construction of twenty-four (24) completely rebuilt homes and repaired thirty-four (34) homes, provided a baseline for future housing initiatives such as Programme 3. This programme includes community renewal and infilling under the National Housing Policy and seeks to repair property that has sustained physical damage for vulnerable people.

Residents of the Turks and Caicos Islands are reminded of the individual role that they can play in ensuring that their homes are resilient.

  • Ensure that you obtain the proper approvals from the Planning Department before building.
  • Ensure that you utilise the standards and building codes of the Turks and Caicos Islands.
  • Include proper drainage systems and other methods to reduce flooding and water pooling near your home.
  • Update your family emergency plans and ensure that everyone in your household is aware of its contents.

Let us all do our part in ensuring that all homes across the Turks and Caicos Islands are resilient.

Highlights from IDDRR can be seen on the Official DDME Social media accounts: Facebook @ddme.tci_official and Instagram @ddm.tci

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The Man Behind the Numbers: How Shirlen Forbes Helped Build a National Institution

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By Deandrea Hamilton

GRAND TURK, Turks and Caicos Islands — Long before it became the Turks and Caicos Islands Statistics Authority, it was a small government unit quietly collecting information for policymakers. It existed largely in the background, producing figures on population, trade, employment and economic activity.

On Tuesday, May 26, that department entered a new era.

In a ceremony themed “Empowering Our Islands Through Data,” the Statistics Department officially became the Turks and Caicos Islands Statistics Authority, a milestone years in the making and one many in attendance attributed to the vision, persistence and leadership of longtime statistician Shirlen Forbes.
The launch itself reflected the values Forbes has championed throughout his career — inclusion, respect for institutional history and investment in the next generation.

Former and current staff were recognized. Tributes were paid to those who laid the foundation decades ago. Students from Enid Capron Primary School performed. Musicians including Robin Forbes, Dexter Landy, Vernal “Samsol” Lightbourn and Aleta “Apple” Astwood contributed cultural selections, while leaders from across government, CARICOM and the Opposition gathered under one roof.

The occasion also featured remarks from Pastor Bradley Handfield, Chairman of the Board of Directors of the Turks and Caicos Islands Statistics Authority, who described the launch as more than the creation of a new institution.

In his welcome message, Handfield said the Authority represents a renewed national commitment to data integrity, independence and excellence. He noted that reliable statistics underpin effective governance, business confidence and informed public discourse, while helping the country track social and economic progress and make better decisions for the future.

What stood out most was the genuine affection in the room.

The event united generations of statisticians, administrators and public servants who had contributed to the evolution of statistical services in the Turks and Caicos Islands. It was evident that Forbes had not forgotten those who came before him.

That commitment to people was highlighted by Acting Governor Anya Williams, who praised the department as one of the best-run entities in government and singled out Forbes for elevating both the institution and its staff.

“There are some departments that if they wrote today and said they wanted to become a statutory body, I would say, ‘Great, can I sign right now?’ But the Statistics Department was not one of those,” Williams said. She described it as a department with a long-standing record of excellence, crediting former leaders including Jones and Kathleen Forbes before noting that Shirlen Forbes had “taken it to another level.”

Her Excellency Williams spoke passionately about Forbes’ emphasis on training and higher education.

She recalled attending a University of the West Indies graduation where members of the department earned master’s degrees, achievements she directly linked to Forbes’ leadership.

“Sometimes they complain that they feel like they’re in school because Mr. Forbes always has them doing something,” she joked, before explaining that his focus extends beyond qualifications.

“For him it’s about empowerment.”

That philosophy has shaped a department that now stands at the centre of national planning.

The historical timeline presented at the launch traced the journey from a statistical unit operating under the Financial Secretary’s Office, through its disbandment in 1993, re-establishment in 1998-99 with support from the Caribbean Development Bank and CARTAC, modernization during the 2000s and 2010s, and ultimately the creation of the Statistics Authority. The Statistics Act of 2012 further strengthened the legal framework for the collection and protection of official data.

Premier Charles Washington Misick acknowledged that while politicians establish policy, professionals such as Forbes make implementation possible.

“My job is to set policy and direction, but it takes people like yourself to implement and deliver,” Misick said. “I’ll take my hat off to you.”

The Premier described statistics as critical to decision-making and national development, noting that modern governments cannot plan effectively without reliable data. He then formally declared the launch of the Statistics Authority.

Yet perhaps the most memorable aspect of the occasion was not the unveiling of a logo, mission statement or statutory framework.

It was the recognition that behind every census, survey, labour report and economic indicator are people dedicated to helping a country understand itself.

For decades, Shirlen Forbes has been one of those people.

Now, with the creation of the Turks and Caicos Islands Statistics Authority, his work stands as a reminder that nation-building is not only done in Parliament or Cabinet rooms. Sometimes it is done quietly, one dataset, one report and one trained professional at a time.

And on May 26, the Turks and Caicos Islands paused to say thank you.

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Sandals Resorts International and Ministry of Tourism Leveraging Radio Remotes to Boost Visitor Arrivals

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MONTEGO BAY, May 11 (JIS):   A week of live radio remotes from Sandals Ochi Beach Resort in St. Ann has showcased Jamaica’s resilient rebound from Hurricane Melissa, with Canadian and British hosts praising the island’s hospitality sector as not just reopened for business but “top tier and second to none”.

A joint venture between Sandals Resorts International and the Ministry of Tourism connected 11 international radio stations and one local outlet, including ‘The Bim Show’ on Fyah 105, to deliver on‑the‑ground impressions to an audience of nearly three million listeners.

During a seven‑day stay at Sandals Ochi, the hosts conducted live broadcasts back to their home bases, toured the Ocho Rios area, and interviewed Sandals staff as well as students from the Exchange All-Age School in St. Ann.

The initiative also provided first‑hand observations of Jamaica’s ongoing tourism recovery and the enduring warmth of the island’s people.

“First-class stuff… Jamaica is such an amazingly beautiful place. If you didn’t know, there is no way you could tell that six months ago, the island experienced a category-five hurricane, which caused so much damage. [It is] such an amazing place; amazing and beautiful people,” Brian West, a radio host from Hamilton, Ontario, Canada said.

Broadcaster from London, England, Jada Sachira, shared similar sentiments.

“It was such a wonderful experience; I thoroughly enjoyed the experience. The people have been so friendly and hard-working… everyone doing their part to ensure that visitors are well taken care of and to enjoy the Jamaican tourism product. Just breathtakingly beautiful. I want to come back for a longer stay,” she stated.

Another Canadia radio host, Patty Brown, underscored Jamaica’s iconic worker‑driven hospitality.

“You just have to come and see… that’s what I told my listeners. The Jamaican experience is simply magical… my first time here but definitely won’t be my last,” she stated.

Regional Public Relations Manager for Sandals Ochi Beach Resort, Lyndsay Isaacs, noted that the radio remotes have historically been highly successful, offering a tangible window into Jamaica’s tourism product for listeners.

“It’s a case of reporting back to their listeners what they have experienced first-hand. Sandals, along with the Ministry of Tourism, have been doing this kind of radio remotes for years and we find it very successful. It’s different and more emotional this time, seeing that we have been in a recovery state following Hurricane Melissa, which badly affected the sector. But look at us now – fully open for business,” Ms. Isaacs stated.

Mayor of St. Ann’s Bay, Councillor Michael Belnavis, praised the event for highlighting community hospitality and economic resilience.

“This radio remote has highlighted Jamaica’s unity and endurance in rebuilding the tourism sector. The people of St. Ann, and Jamaica as a whole, have demonstrated that hospitality is in our DNA,’ Mr. Belnavis stated.

Poko Loko Floating Bar’s owner Anthony Warren, offered another insider’s view, noting that positive results should come from the on-the-ground visits and live broadcasts from the radio hosts.

Meanwhile, Minister of Tourism, Hon. Edmund Bartlett, said the initiative is a strong signal of Jamaica’s competitive rebound in Caribbean travel.

“The radio remote’s reach is a testament to Jamaica’s continued relevance as a premier tourism destination. We have not only recovered but we have also elevated the Jamaican experience to a level that is unmatched in the region,” Mr. Bartlett said.

The collaborative event, which mobilised 11 international radio stations and one local outlet, demonstrates Jamaica’s aggressive post‑Melissa recovery strategy and reinforces the island’s reputation for warm hospitality and world‑class attractions.

Radio remotes have been popularly used as a vehicle by both the Ministry of Tourism and Sandals Resorts International as a means of reaching out directly to radio audiences in Jamaica’s biggest source markets: the United States, Canada and the United Kingdom.

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