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CWBusiness launches Hospitality TV in TCI

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IMG_0003#TurksandCaicos, November 30, 2017 – Providenciales – The face of television is changing with Cable & Wireless Business, as the region’s leading telecommunications provider has unveiled a new product specifically geared towards TCI’s leading industry.

C&W Business launched its new cutting-edge integrated Next Generation Hospitality Interactive TV in Turks and Caicos at an industry event hosted at the Blue Haven Resort, aimed at making the hospitality sector more globally competitive to meets the demands of the “connected guest.”

A bespoke solution, C&W Business Hospitality Interactive TV can be tailored to an all-inclusive resort, business hotel, luxury, or small property.   It can be fine-tuned for the guests the property most commonly serves: whether families, young travelers, adults only, or business travelers.

“The present demands of today’s travellers in this vast industry with an expanding cluster of world class luxury hotels deserves a world class solution, and Cable & Wireless is here to deliver,” said Flow TCI, Country Manager, Delleriece Hall.

CW Business Sales Manager, Joanne Missick added: “We are very proud of where we are today and we are very much excited about where we are headed. As an organization, we have the vision, the knowledge, and the experience to pave the way to the future.”

IMG_0014With a larger selection of channels, inclusive of high-definition content, integrated digital signage that encompasses every screen on the property, and a dedicated hotel channel to guide visitors to restaurants, bars, and other on-property amenities, the solution can be delivered via analog, digital or full end-to-end Internet Protocol Television (IPTV).

Basic packages comprise either 29 or 65 channels, whilst Add-On Packs enable the guest to stay connected with the latest sports, movies, or news, or provide entertainment for the family, by signing on for Movie Pass, Fox Pass, Kids Pass, Sports Pass, or Global Pass.

Additionally, the new Interactive TV solution comes with 24/7/365 proactive monitoring and support by a team of Cable & Wireless technology experts, which allows them to remotely troubleshoot any potential issues.

Vice President, B2B Sales Operations, Boris Kluck, remarked: “The Hospitality industry is an incredibly competitive marketplace and while there is no doubt about the natural beauty of the Turks and Caicos, it is critical that you differentiate your properties in order to stand out from the many other choices that travellers have.”

IMG_0060Kluck further stated that, “Increasingly, what our research tell us is that your guests’ digital stay is becoming just as important as their actual physical stay – ensuring that you have the right technology solutions to meet the digital demands of your guests will be an important factor of differentiation when they are making the important decisions about their next vacation.   C&W Business continues to invest in the hospitality sector as we recognize its importance to economic growth in the region.   We are committed to providing world-class technology solutions that will help you deliver an unparalleled guest experience.”

The workshop today saw a number of key representatives from the hotel sector, including Director of Tourism, Mr. Ramon Andrews who provided a positive and encouraging overview of the status of the hospitality industry following the passing of the recent hurricanes.

Andrews stated, “It is no secret that we are definitely blessed in Turks and Caicos despite everything that we came through, as it relates to two storms, Irma and Maria.   We find faith witnessing people put themselves aside and focus on the goal of understanding that there is a much bigger picture here.   I think if we continue to approach everything the way we have approached this devastation, I think that we will continue to be successful in Turks and Caicos.”

For more information on CW Business newest hospitality offering, visit https://cwcbusiness.com/solutions/hospitality-solutions/ today.

Press Releases: Cable & Wireless

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DEPARTMENT OF TOURISM REGULATIONS INTRODUCES “RATE YOUR RIDE” SYSTEM FOR TOURISTS VISITING THE TURKS AND CAICOS ISLANDS

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FROM THE MINISTRY OF TOURISM

 

Providenciales, Turks and Caicos Islands, 27th March, 2024 – Providenciales, Turks and Caicos Islands: The Department of Tourism Regulations is proud to unveil the “Rate Your Ride” system, a new initiative designed to enhance the vacation experience for tourists exploring our picturesque islands.

The “Rate Your Ride” system empowers tourists to provide valuable feedback on the quality of transportation services they receive while visiting the Turks and Caicos Islands. Through an easy-to-use online form, tourists can rate factors such as cleanliness, comfort, safety, and professionalism of drivers, helping us to assure the highest quality of service standards across all modes of transportation.

By participating in the “Rate Your Ride” system, tourists play a crucial role in shaping the future of transportation services in the Turks and Caicos Islands. Their feedback will enable us to identify areas for improvement and ensure that every visitor enjoys safe, comfortable, and convenient travel throughout their stay in the Turks and Caicos.

The code will also be publicly accessible through the cooperation of volunteer drivers who will make the rating code available in their vehicles. Flyers and stickers displaying the code will be distributed at hotels, resorts and airports. The mandated display of these codes is expected to align with the rollout of our tourism regulations in 2025.

For more information about the “Rate Your Ride” system and other initiatives by the Department of Tourism Regulations, please visit gov.tc/tourismregulations/or contact us via telephone at 946-4970 and email at tourismregulations@gov.tc.

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THE DEPARTMENT OF BEHAVIOURAL HEALTH SERVICES CONDEMNS RECORDING OF PERSONS WHO ARE IN CRISIS

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FROM THE MINISTRY OF HEALTH AND HUMAN SERVICES

 

Providenciales, Turks and Caicos Islands, 27th March 2024– The Department of Behavioral Health Services is appealing to the general public to refrain from recording and circulating videos of persons who may appear to be experiencing a mental health crisis. Anyone can experience a mental health crisis at some point in their life. According to the World Health Organization, 1 in 4 people will experience a mental health problem in any given year. Persons may struggle with very common conditions such as Anxiety and Depression or be diagnosed with more serious conditions like Bipolar Disorder or Psychosis.

“There are a lot of misunderstandings about various mental health conditions and how they may manifest. In addition, there are a number of negative perceptions and misconceptions that society exhibits towards people with mental health problems. However, just as we would show care and concern for someone diagnosed with Cancer, or any other physical illness, in the same way, we need to be as caring and helpful to persons with mental illnesses”– stated Director of the Department of Behavioral Health Services, Dr. Alicia Malcolm.

The Department is urging the public to call the following numbers if you see someone who appears to be experiencing a mental health crisis:

338-5473/338-3616: Providenciales, North or Middle Caicos

338-3614/338-3612: Grand Turk, South Caicos, Salt Cay

338-6301: Nights and Weekends

If someone is putting themselves or someone else in immediate, serious risk of harm, call 911.

The Department of Behavioral Health services is here to help and provides the following services which are free and confidential:

Location of above services:

o             Sam Harvey Building, Down Town, Providenciales,

o             Primary Health Care Department, Cheshire Hall Medical Center, Providenciales 

o             Department of Behavioural Health, Duncombe Alley, Grand Turk

 

Let’s all do our part in creating a community where people with mental health problems feel respected, supported and cared for. 

For additional information, please visit the Ministry of Health’s Facebook page on https://www.facebook.com/tciministryofhealth/ or the Department of Behavioral Health Services Faceebook on https://www.facebook.com/TCIDBHS/.

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Breaking Ground: TCI Could Lead in Regional Communication Standards

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Cardiff, Wales, United Kingdom, 27th March 2024: The PR, marketing, and communications sector is poised for potential growth and could lead the Caribbean region in terms of industry standards says Damian Wilson. Wilson’s suggestion comes after the release of a new research report into the current trends and future direction of the sector as a possible emerging industry in the Turks & Caicos Islands (TCI).

Wilson is the report’s author, which conveys the findings of research which he initiated. “One of the key research results is the considerable optimism by industry practitioners and government alike, with persons seeing growth potential. I believe that we can become regional leaders in this field. I believe that one of the initiatives that could be used to do this is by establishing a ‘TCI Centre of Communications Excellence’ within the TCI Community College. Such an institute would be dedicated to communication and media innovation with a particular focus on digital communications and ICT,” says Wilson.

He further explained, “I believe that the PR, marketing, and communications sector, like much of the country, is at a crossroads and could have an even greater impact on our socio-economic fabric. Some may have concerns about our small size, but I believe this makes us far more agile than our neighbours. All in all, any potential growth must be underpinned by new investments, professional development, and a strategy to integrate the sector into the broader economy.”

Wilson also said that he sees his research as a first step in understanding our own industry sectors in the TCI and would love to see more profound research and analysis conducted. He’s hoping that the report will spark discussion along those lines. The report is entitled ‘Current Trends and Future Direction: A Preliminary Report on the PR, Marketing, and Communications Sector in the Turks & Caicos Islands’. Anyone wanting a copy of the report can contact Damian Wilson via his email, damian.wilson.pr@gmail.com.

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