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FortisTCI release notice to it’s customers

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Providenciales, TCI, September 22, 2016 – On Thursday, September 22, 2016, FortisTCI notified its customers on Providenciales of an outage as the result of a technical issue at the Leeward Highway generation station. The events in relation to this interruption in service proceeded as follows:

7:53 a.m. – Initial outage occurs affecting several areas throughout Providenciales

8:44 a.m. – In an effort to troubleshoot the cause FortisTCI performs plant shutdown

8:56 a.m. – Service to some areas affected is restored

11:10 a.m. – Engineering team isolates problem

11:28 a.m. – Service restoration efforts begin

11:50 a.m. – Service is fully restored to all affected customers

FortisTCI thanks its technical operations staff for conducting troubleshooting and recovery efforts as quickly as possible, and its supporting customer service staff. FortisTCI also wishes to thank its customers for their patience throughout the restoration period.

If you are still experiencing an interruption in service, please contact our friendly customer service representatives at 649-946-4313 or visit us online at www.fortistci.com as you may be experiencing a separate issue.

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Caribbean News

It’s the 10GB of Christmas with Digicel

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#TurksandCaicos, December 1, 2022 – Digicel rewards customers with more this Christmas and all throughout 2023 with 10GB any use data every month.

The holiday season is a time for being thankful, so Digicel has taken on an attitude of gratitude and is thanking customers by rewarding them with more from now until the end of 2023.

Through Digicel’s exclusive Christmas plans, customers will get 10GB of data every month, for all of 2023, when they buy and stay on the plan. This also goes for new customers who have bought a SIM and/or those who take advantage of the Ultimate Christmas Combo to get a brand new discounted Samsung A23 smartphone and Christmas plan.

Customers can look forward to more data; more minutes; more rewards and prizes with Pick & Win in the MyDigicel app; more speed, reliability and coverage on the fastest network; and more savings and discounts on our devices and SIMs.

Addison Stoddard, CEO of Digicel Turks & Caicos said, “We’ve said it before, and we’ll say it again, it’s the Christmas that keeps on giving at Digicel, so we’re offering our customers the gift that keeps on giving when they sign up and stay on any of our Christmas plans; whether it be a 3, 7 or 30 Day Prime Plus Bundle. Every month, new and existing customers who activate a Christmas plan this holiday season will get 10GB any use data, on us, when they remain on the plan all year long. For us, it’s all about continuing to put our customers first, and thanking them for every interaction they have with us.”

Customers can also win more in the MyDigicel app through Pick & Win, the new gamified way to be rewarded for any interaction with Digicel. Whether it’s switching to join the Digicel family, buying a plan, or paying bills in full and on time, customers will get the chance to Pick & Win lots of cool prizes

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Caribbean News

USVI Natural Resources Dept tackles illegal sand mining

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By Shanieka Smith

Staff Writer

 

#USVI, December 1, 2022 – Recent reports of people taking large amounts of sand from beaches illegally have been on the increase in the US Virgin Islands.  The Department of Planning and Natural Resources (DPNR) is urging citizens to refrain from doing this.

The DPNR announced that those found guilty could be charged a fine of $10,000 daily.

While they are unaware of what the illegally mined sand is being used for, the DPNR said it cannot be used for construction.

“In seawater, chloride is present, causing corrosion of steel and iron, which ultimately leads to reducing carrying capacity, so that the structure built using this may not be sustainable,” the DPNR said.

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Bahamas News

Cruise Trippers bought big with Carnival Cruise Line on Cyber Monday

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By Dana Malcolm

Staff Writer

 

December 1, 2022 – Cyber Monday isn’t just for electronics!  Potential vacationers broke a Carnival Cruises Cyber Monday record for bookings, purchasing 50 per cent  more tickets than 2019’s pre-pandemic shopping day.

The cruise line announced the record bookings on Tuesday, November 29th.

The company cited a successful launch campaign of the new Carnival Celebration which visited Grand Turk recently and the three additional ships joining the fleet over the next 18 months, as major ticket pushers.

“The Cyber Monday sale activity showed consumer demand across the fleet, and we were particularly pleased with the booking activity for Carnival Venezia’s new year-round service from New York, and our new extended six-month program for Carnival Magic out of Norfolk,” said Christine Duffy, president of Carnival Cruise Line.

“Our very successful naming ceremony for Carnival Celebration on November 20 and all the media coverage it generated clearly kept Carnival top of mind as vacationers got started on their holiday shopping yesterday.”

They say the pent-up demand for cruising has manifested in multiple ways in 2022, as Carnival was the first major cruise line to have its entire fleet back in operation and it now has more rooms than it was sailing in 2019.

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