Company delivers fastest speeds nationwide and boosts service reliability

PROVIDENCIALES, TURKS AND CAICOS, APRIL 16^th, 2024 – More connections, faster speeds and greater support for customers. This is the promise from communications and entertainment provider, Flow TCI, as it embarks on an initiative to provide households with enhanced connections, greater overall reliability and now, for the first time, speeds up to one gigabit person second.

FLOW TCI Country Manager, Joanne Missick shared: “Our customers are at the heart of everything we do. We listen to our customers and want to exceed their demands, so we are focused on delivering unmatched value with customer centric products and services that are future proof. Flow subscribers on our Fibre Extreme package can now access up to one gigabyte speeds and subscribers on our Fibre Plus and Fibre Max package, as of April 1^st, are also now benefitting from up to 5x more speeds.”

This is third speed boost for Flow customers in the last two years. This comes under the umbrella of the the Company’s recently launched “Working for You” campaign, where technicians are going into the neighborhoods across the island to conduct repairs, decommission copper cables, and increase the brand’s visibility in local communities.

“To date several neighborhoods have been served by technicians and the company will continue to go across the islands to ensure each neighborhood receives personal attention. We recognize that over the past few months some customers have experienced issues with the quality and delivery of our services. This is not what we stand for. Flow remains committed to providing technology and innovation that enables growth and positively impacts lives”, says, newly appointed Head of Technical Operations, Simeon Thomas.

Thomas adds, “We have been closely monitoring and reviewing every aspect of our network and there is room for improvement across each of the islands. Where we find shortcomings, we are taking concrete actions and assigning our technicians to rapidly make all necessary adjustments and improvements for our customers”.

Flow has made significant investments in expanding and modernizing its infrastructure and delivering a more robust and reliable network paving the way for the country’s digital transformation.

For more information on speed increases visit https://www2.discoverflow.co/turks-and-caicos/price-adjustment-speed-increase on our website.

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~SANDALS® RESORTS OPENS ITS 18^TH RESORT IN SAINT VINCENT AND THE GRENADINES~

April 17, 2024, Montego Bay, Jamaica –  In an intimate ribbon cutting ceremony commemorating Sandals Resorts’ entry into the largely undiscovered destination of Saint Vincent and the Grenadines, the only Caribbean born superbrand welcomed its first guests to a nature-forward experience brimming with island inspiration and stirring ‘Sandals Firsts’.

Witnessed by government officials, Sandals executives, guests and resort team members, an emerald green ribbon, representative of the island’s flag and lush surroundings, was cut signaling the official opening of Sandals Saint Vincent and the Grenadines.

Executive Chairman of Sandals Resorts International Adam Stewart, spoke on what the opening of the hotel chain’s 18^th resort meant for the brand, the island and the Caribbean at large. “This is a multi-generational act in the making that began with my extraordinary father Gordon ‘Butch’ Stewart and Prime Minister Gonsalves many years ago. They flirted heavily about flying the Vincy flag not only here but in all the other islands across the Caribbean that Sandals has its operations. Little did we know that 43 years later the Sandals brand would grow from one 99-room hotel in Montego Bay to a top 500 brand known on the world stage as a super brand. The only Caribbean born commercial super brand known across the United States, Europe and Canada with over 84% brand penetration and recognition,” he shared.

He expounded further on what he dubbed the Sandals Effect, a confluence of things that happen when Sandals comes to town.  “First and foremost, we market the destination, both St. Vincent and the Grenadines. The landscape that makes up this incredible archipelago will benefit. Directly and indirectly for linkages, tour operators, taxi operators, restaurateurs, musicians, farmers, fishers, entrepreneurs, hardware store operators, the entire ecosystem and connectivity we plan to make sure that the entire world knows.”

With Sandals’ expansion to the island, airlift has increased exponentially with more availability on the horizon.  According to Adam Stewart, numerous airlines have adjusted their schedules in anticipation for the demand. “American Airlines used to fly twice per week to and from the Argyle Airport, since April the airline has increase to four times per week and is expected to have daily flights by the end of 2024. Air Canada and Virgin have increased their airlift with JetBlue and United Airlines now flying to the island for the first time.  Nationals and visitors will have the opportunity to fly more conveniently and we will continue to grow. ,” expressed Stewart.

The resort, in May 2024, is expected to host some 300 top travel advisors from around the world, the largest contingent of international travel professionals to ever visit Saint Vincent and the Grenadines.

Dr. The Honourable, Ralph Gonsalves, Prime Minister of Saint Vincent and the Grenadines, in his main address added further credence to the impact Sandals has on his country and the CARICOM community. “During COVID, unemployment went up, there was a decline in economic activity in the region. At the time we also had volcanic eruptions, Sandals came to us with a proposal to recruit Vincentians and send them to their resorts across the Caribbean to be trained. We had to evacuate 20,000 persons with some in shelters for four to six months. Along came a friend in Sandals who said they could ease some of the pressure providing opportunities for 500 people and these little things talk to me about partnership. This might have been small for Sandals but it was a huge thing for us in the condition in which we found ourselves and I want to thank Sandals and Adam.”

“It is an understatement really to call Sandals a brand. It has become an existential part of our Caribbean civilization. This civilization is tailor-made for tourism and Butch Stewart has helped to shape this aspect of the material to help sustain us. I think that when the history of the 20^th into the 21^st century is written, there would be a towering place for this legend,” The Hon. Gonsalves continued.

In honour of the late Gordon ‘Butch’ Stewart, Prime Gonsalves in opining that the relationship he enjoyed with the late founder made him “one of us” shared a remarkable plan to celebrate his memory and contributions to tourism and economic development in the region. “The government of Saint Vincent and the Grenadines had indicated to Sandals that we will build the road coming to the entrance of the hotel. Having built it, we will call it the Gordon ‘Butch’ Stewart Boulevard,” the Prime Minister announced proudly to stirring applause from the audience.

Sandals Saint Vincent and the Grenadines offers 301 rooms and suites across 50 lush-laden acres, authentically embracing its Saint Vincent location with an experience that is as thoughtful as it is meticulously local.

MEDIA RELEASE

PROVIDENCIALES, Turks & Caicos Islands, April 17, 2024 – “Thousands have lived without love, but no one has ever lived without water,” according to poet, W. H. Auden. More than 500 students and teachers at the Enid Capron Primary School in Providenciales stand to benefit from a 750 gallons filtration water tank system valued at almost US$15,000 courtesy of the Sandals Foundation, Beaches Turks and Caicos and SIP Water, distributers of ICON LifeSaver®. The system that was recently installed will be able to use harvested rain water along with its ultra-filtered system to provide potable water.

This project had SIP Water, which is the Caribbean Distributors for ICON LifeSaver®, install and commission the system which was handed over to the administrators of the Sandals Foundation adopted school. ICON LifeSaver® is a British company providing some of the safest, potable water purification solutions in the world through supporting organisations.

Paul Girling, Director of SIP Water says, “This system is able to change untreated, contaminated water into ultra-pure, micro-biologically clean drinking water.  Its multi-filtration system removes all micro plastics, bacteria, protozoan cysts and viruses to a minimum level of 99.99% without the need for any electricity or chemicals”.

Minister of Education, Youth, Sports and Social Services and Member of Parliament for the Five Cays area, Hon. Rachel Taylor was present as the system was commissioned. “This is a landmark achievement for the school and the community of Five Cays. This location is an emergency shelter and with the Atlantic Hurricane season not far away, having this in place will serve our students well and by extension, the community. We are grateful for the continued partnership with Sandals Foundation and Beaches Turks and Caicos in giving back to the Turks and Caicos Islands,” Taylor shared.

Beaches Turks and Caicos Managing Director, James McAnally shared, “this project is a giant step towards ensuring the basic necessities in our community are safe and sustainable.  We continue to grow and look at new ways to serve in the areas of education, the community and the environment. This tank will go a long way in helping to improve the quality of life of the children and faculty in the Five Cays community especially during times of disaster.”

Principal at Enid Capron Primary School, Sophia Garland elatedly shared, “our students’ health will be improved as they consume more water daily. This system will provide for us a level of sustainability throughout the school and the community. As an educational institution, we continue to celebrate partnerships with corporate entities that seek to support key infrastructural needs of the students, staff and wider community.”

The ICON LifeSaver® product is environmentally friendly. As a leader in sustainability, this will help in the reduction of plastic bottles. The filters are reusable and typically have a 1-2 year span. This is a patented ultra-filtration technology which is independently tested to the highest portable water standards.

Captions:

Header: Paul Girling (left), director of SIP Water, Sophia Garland (2^nd left), principal of the Enid Capron Primary school, Hon. Rachel Taylor, Minister of Education, Youth, Sports and Social Services, and Joe Lovegrove, Operations and Technical Director of LifeSaver gave thumbs up sign to the completion of the project.

1st insert: Joe Lovegrove, Operations and Technical Director for LifeSaver takes his time to insert one of the six filters that the filtration system that was recently installed and commissioned at the Enid Capron Primary School.

2nd insert: Enid Capron Primary School teachers share a moment with the ICON team following the successful completion of the installation of the water filtration system with Paul Girling (left) director of SIP Water and Joe Lovegrove Operations and  Technical Director for LifeSaver.